7NOW alternatives
7NOW users often look for alternatives due to persistent app issues, poor customer service, and problems with order accuracy and refunds. Alternatives like Uber Eats and Grubhub offer broader restaurant selections, while Gopuff focuses on rapid convenience store deliveries, and 7-Eleven provides in-store rewards and gas discounts.
Why users look for alternatives to 7NOW
- Users frequently encounter app malfunctions, such as being unable to place orders, the app freezing, or issues with payment methods like stored wallet funds or bridge cards.R1R15R21R30
- Customer service is a major pain point, with users reporting unhelpful representatives, difficulty getting refunds, and poor communication regarding order issues.R4R7R13R23
- Many customers experience issues with order accuracy, including missing items, incorrect items, stale products, or drivers failing to deliver orders.R9R17R25R26
- Users report high prices and excessive fees, with some feeling that the app's promotions are misleading or not honored.R4R11R20R31
- The app lacks the ability to choose specific 7-Eleven locations, forcing users to rely on the closest assigned store.R12
The alternatives
Uber Eats offers a wide selection of restaurants and is generally easy to navigate and order from R52R55. Many users appreciate the efficiency of drivers and the company's service .
Better for: Uber Eats is better for users who prioritize a broad selection of restaurants and an easy ordering experience R52R55. It suits those who value efficient drivers and good company service . However, users should be aware of potential issues with predatory subscription practices and fluctuating prices R57R60.
Head-to-head: 7NOW vs Uber EatsGrubhub provides an easy ordering process with a good selection of restaurants and often offers discounts and free delivery, making it potentially cheaper than other services R66R72. Some users report positive experiences with customer service when problems arise R72.
Better for: Grubhub is better for users looking for an easy ordering experience with a wide selection and who appreciate discounts and free delivery options R66R72. It may also suit those who value responsive customer service when issues occur R72. However, some users report long wait times and issues with promotions R73R75.
Head-to-head: 7NOW vs GrubhubThe 7-Eleven app focuses on in-store rewards, discounts on gas, and deals on basic products R80R82R86R90. It's designed for customers who frequently shop at 7-Eleven stores and want to save money on purchases and fuel R86R90.
Better for: This app is better for customers who regularly visit 7-Eleven stores and want to take advantage of loyalty rewards, gas discounts, and in-store promotions R80R86R90. It's less about delivery and more about enhancing the in-store shopping experience R82.
Head-to-head: 7NOW vs 7-Eleventalabat offers a variety of food and restaurant options with transparent customer feedback R97. It is praised for good food and reliable drivers in some regions R94.
Better for: talabat is better for users seeking a wide array of food choices and who appreciate transparent customer reviews to guide their decisions R97. It may be suitable for those in regions where driver reliability is strong . However, some users report significant issues with refunds, canceled orders, and customer service R93R96.
Head-to-head: 7NOW vs talabatGopuff is known for fast delivery of snacks and last-minute shopping items, often praised for its convenience R108R112. Some users find the prices to be good for the convenience offered R110.
Better for: Gopuff is better for users who need quick delivery of convenience store items, snacks, or last-minute groceries R108R112. It suits those who prioritize speed and convenience over potentially higher prices . However, users have reported issues with expired products, order accuracy, and unhelpful customer support regarding refunds and promotions R109R111.
Head-to-head: 7NOW vs GopuffYou should stick with 7NOW if you primarily use it for its daily specials and deals, especially if you are a Gold Pass member and consistently receive your free drinks or slushies, and if you experience reliable, on-time deliveries with accurate orders .
Evidence note: No alternative had too few reviews to judge.
Frequently asked
Why do 7NOW users complain about customer service?
Does 7NOW have issues with order accuracy?
Can I choose my 7-Eleven location on 7NOW?
Are there payment issues with 7NOW?
Is Uber Eats expensive?
Is Gopuff reliable for fast delivery?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R1] 7NOW Never lets me place the order: It always says something went wrong it worked one time and never again smh
- [R15] 7NOW App Issues: Can’t figure out why the communication is still horrible and why they can’t update app when it comes to people ordering there are people out here with no transportation sometimes and to play around and not know what’s going on with peoples purchases is extremely frustrating
- [R21] 7NOW Can’t use money stored on account: Title pretty much sums it up. I put money in my 7-11 wallet and whenever I try to make a payment for a delivery order it’s never an option. I feel I was scammed. Will be canceling membership after this month.
- [R30] 7NOW Bridge card: You need to fix your app because I added my food card and when I put in my pin it will not let me continue
- [R4] 7NOW Overall disappointed: Customer service and app needs serious work way too high prices way too many fees. My driver never showed up. I wasn’t even issued a refund. I had to get in contact with a human being to get a refund it was difficult and frustrating
- [R7] 7NOW Customer service is less than hopeful.: I have an order that was not being delivered for whatever reason and the customer support representative was not that smart. Damaris seems to be unable to use common sense.
- [R13] 7NOW Oh boi!: It would be nice if your app did not cut off my address apartment number upon sending information to Door Dash. That way I can get my order and the drivers don’t have such a hard time. Customer service needs a lot of work. I requested to merge my two accounts and when that failed requested to cancel one of them. Representative put in to cancel the wrong account even though we verified it
- [R23] 7NOW No help: I can’t even get in touch with a csr this app ghetto unprofessional this my last time ordering
- [R9] 7NOW Forgetting things: They always forget my cigarettes
- [R17] 7NOW Never on time or correct: Wrong items old stale always late rude
- [R25] 7NOW Abysmal Customer Service: I’ve been a gold pass member for years and the value used to be great but order accuracy has fallen off a cliff. My last 5 orders have had issues and customer support has finally followed suit. If you run into issues just dispute with your bank. That’s literally what the last customer support person told me before ending the chat.
- [R26] 7NOW Delivery: Always on time and never like a hassle than other apps
- [R11] 7NOW Gold member really?: I’m supposed to be a gold member so most times I get a free drink or slushie with my order & lately they haven’t been adding any of that to my order can we please fix that mistake otherwise what’s the point of the membership.?
- [R20] 7NOW Great: Love it wish they gave better rewards
- [R31] 7NOW Worst support of any app: Constantly having to double or triple check to make sure promotions are active, try to get in contact with support about promotion that you seen, support will then not give you anything at all when it doesn’t work/load/was old and technically “expired” but has the unrealistic expectation that you’ve saved/ screenshot their wrongly or overly offered promotion, as if it is
- [R12] 7NOW Missing one feature: This is a solid app & subscription but I personally need the ability to choose between the 7-11 locations in my area instead of being assigned the closest one. This would make it a 5/5 for me.
- [R52] Uber Eats Food review: I loveeeeeee this place we literally have been coming since we were kids taco Tuesday hits every time I hope yall love all the food yall try because we do ❤️❤️🤞🏽
- [R55] Uber Eats Love it!: Easy to navigate and order! Makes it so easy when you're in a hurry!
- [R57] Uber Eats Predatory practices- tries to trick you into subscription: I’m tired of priced being raised by 1/3 because I don’t sign up for their premium membership. They post on their main page that food is discounted but won’t disclose that it’s only if you sign up for their premium membership until you tap the Apple Pay button at checkout. Then when you decline, on the tip screen, it subtly shows that it ad
- [R60] Uber Eats One because you can’t do zero: This app is far to predatory on you must find every little check box to make sure you are signing up for uber premium or signing up for some other random thing you don’t want and didn’t ask for. Just noticed they got 2 month of premium from me before I realized it signed me up because I missed unchecking a box somewhere. This company is pathetic. Uninstalled
- [R66] Grubhub 123 easy: Easy to order and great selection
- [R72] Grubhub Excellent service: I have been using Grubhub a lot lately since my accident. I have tried different places and different foods, for which I felt prices were v good on delivery items! I’m extremely satisfied with the service and all the help they strive to give when you run into problems. All together it’s a very good service say on a scale from 1 to 10 I put them at 15! Very customer friendly , u
- [R73] Grubhub 2 hour wait times: Waited over 2 hours for my delivery. Uber Eats or DoorDash would have delivered my food within 15-20 min.
- [R75] Grubhub Grubhub+ sucks: I’ve tried to order from three different restaurants and nothing will be delivered to me until tomorrow at lunchtime. Thank you for Amazon Prime providing nothing more with Grubhub.
- [R80] 7-Eleven Oh thank heavens: Good job overall customer service and incentives 👍🏽
- [R82] 7-Eleven Cheap and easy: Just like I like it
- [R86] 7-Eleven Ahorro Gas: Es una opción fácil, practica y efiofe ahorrar más en productos básicos y sobre Todo en Gasolina!!!
- [R90] 7-Eleven SO CONVENIENT !: I love getting discounts on gas!
- [R93] talabat Failed: They took 15 dinars from me when I activated the free Pro, then took another 15 dinars when I canceled it. The card balance is more than the order amount, but it refuses payment, claiming insufficient funds. · translated
- [R94] talabat Loveeee: The food is really, really really good
- [R96] talabat I’m just a customer that want to have dinner at home: Worse Delivery app ever Liars … they report stuff that never happened, I order food I’m waiting but the food never arrives almost 3h later I found out that my orders were cancelled when I call they pretend that I called to cancel the orders while I’m home hungry waiting for the food to be delivered… Late deliveries… always late never came on t
- [R97] talabat A life saving app: A great source of peace of mimd for me. It offers many options of food and restaurants to choose from with transparent feedback from previous customers.
- [R108] Gopuff Awesomeness!!!!: For last minute shopping and loud cravings..this is the place to shop💯❤️
- [R109] Gopuff products are expired: Previously, everything was great, but lately, the fruits and vegetables have been arriving expired
- [R110] Gopuff Best snack app: Best prices
- [R111] Gopuff Deleting App Because of Yash: Deleting this app because they refused to refund the “faster” delivery fee I paid an upgrade for. Was quoted 10-20 minutes, order arrived nearly 30 minutes from order time. I didn’t want a refund on the order, just the expedited fee. Yash, customer service rep, said “because of system limitations” they couldn’t refund the faster fee. Oh well, deleted the app because o
- [R32] 7NOW Normally great BUT beware: Most of the time it’s great however on numerous occasions when ordering 7lb ice, it never gets included and the DD Drivers more times then not do NOT verify the order items before leaving the store and the system has ZERO ability to specify substitutions and clerks make random decisions that may be completely unacceptable. Even though contact methods are available the st
- [R59] Uber Eats Need better promotions: I’ve been using your absence you guys hit the market and in the beginning first two years it was always good lately for the last year or two. It’s gotten very expensive and I don’t get any promotions and when I do there for things that I don’t use which I find that weird if you guys see that someone’s always ordering food, you should throw out more food promos
- [R107] Gopuff WORST APP EVER: This is my first time writing a review for an app, because this app enrages me. Every time I’ve ordered from Gopuff, they take the drivers 20-45 minutes away from the address I gave them. When I reach out to support, they do nothing about it. The past several orders I’ve made have been cancelled because they bring the drivers so far away from my address. I deleted my account and wi
- [R112] Gopuff Awesome delivery: 💯
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store