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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

7NOW vs talabat

7NOW 4.7★ · Free to download 65
Winner 7NOW
talabat 4.6★ · Free to download 55

For users prioritizing convenience and a wider range of available items including alcohol and tobacco, 7NOW has a slight edge, despite its customer service and app reliability issues, while talabat is better for those in its service regions seeking diverse food options, but should be wary of pricing and customer support.

Full reviews: 7NOW · talabat

7NOW offers convenience for ordering snacks, drinks, and even alcohol and tobacco, with many users praising its speed and deals, though it struggles with app reliability and customer service for order issues. talabat provides a broad selection of food and restaurants, but faces significant criticism regarding inflated prices, delivery fees, and poor customer support for refunds and order problems.

Head to head

Features & Selection edge: 7NOWR5R6R11R12
7NOW 7NOW is appreciated for its wide selection, including dinner, snacks, alcohol, and tobacco products, with users highlighting the convenience of ordering these items for delivery R5R35R55. Some users enjoy the deals and membership perks like free drinks, though these sometimes fail to apply R5R6R11R21. A common request is the ability to choose specific 7-Eleven locations instead of being assigned the closest one R12.
talabat talabat offers a broad range of food and restaurants, with users finding it a 'life-saving app' for its many options and transparent feedback . However, some users express disappointment when specific restaurants or branches are no longer available . There are also requests for the app to support more electronics stores in certain regions and integrate additional payment options like Tamara .
Ease of Use & Reliability tieR1R2R8R13
7NOW Many users find the 7NOW app user-friendly and convenient R2R8. However, a significant number report app issues, such as being unable to place orders, the app getting stuck on the logo screen, or crashing R1. Issues with address accuracy and payment options like Apple Pay or using stored wallet money are also noted R13.
talabat talabat is described as easy to use by some . Conversely, many users experience critical app issues, including crashing on iOS, being unable to open the app, or being logged out when trying to access restaurants . Some also report payment inconsistencies and issues with the app deducting money randomly .
Delivery & Order Accuracy edge: 7NOWR9R17R18R23
7NOW 7NOW receives praise for timely delivery and orders arriving quickly R17R23. However, there are frequent complaints about missing items, incorrect orders, or drivers not delivering at all R9R18R26. Some drivers are also reported as rude or unprofessional R18.
talabat talabat users frequently report late deliveries, orders being cancelled without notification, or food never arriving . There are also issues with incorrect items being delivered and drivers being unprofessional or using foul language . Some users note that items listed as available in the app are often out of stock when the order arrives .
Customer Service & Refunds tieR4R7R10R13
7NOW Customer service for 7NOW is a major pain point, with users describing it as 'less than hopeful,' 'abysmal,' and 'terrible' R4R7R13. Users struggle to get in touch with human representatives and report difficulties obtaining refunds for missing or incorrect orders, sometimes being told to dispute with their bank R4R10R26R44.
talabat talabat's customer service also receives strong criticism, with users calling it 'very bad,' 'unprofessional,' and 'helpless' . Many report issues with getting refunds for cancelled or undelivered orders, with money not being returned for weeks or not at all . The reliance on chatbots is also a source of frustration .
Price & Value edge: 7NOWR4R5R11R21
7NOW 7NOW users complain about 'way too high prices' and 'way too many fees' R4. While some appreciate deals and the value of the Gold Pass membership, others feel the membership benefits, like free drinks, are not consistently applied R5R11R21.
talabat talabat faces significant criticism for inflated prices, with users stating that items are 'higher than other delivery apps' and 'higher than the actual restaurant prices,' sometimes almost double R86R95R115. High delivery fees are also a common complaint . The reward points system is seen as 'useless' because points can barely be redeemed for anything meaningful .
Pick 7NOW if

You frequently need convenience store items, including alcohol or tobacco, delivered quickly, and appreciate occasional deals R5R35R55. You are willing to overlook potential customer service frustrations and occasional order inaccuracies for the convenience of 7-Eleven's offerings R4R26.

Pick talabat if

You are in a region where talabat operates and need a wide variety of food and restaurant options delivered . You are comfortable with potentially higher prices and delivery fees, and are prepared for possible customer service challenges if an issue arises R86R95.

Evidence note: Both apps have a significant number of negative reviews, particularly concerning customer service and order issues. For 7NOW, the negative reviews often focus on specific delivery problems and refund difficulties. For talabat, the negative reviews are heavily skewed towards inflated pricing, high delivery fees, and a lack of effective customer support for refunds and order problems. The free-to-download nature of both apps means that some negative feedback might stem from users with lower expectations or those experiencing friction with free-tier limitations, though neither app explicitly mentions a free vs. paid tier beyond talabat's 'Pro' version.

Frequently asked

Does 7NOW deliver alcohol and tobacco?
Yes, 7NOW allows users to order alcohol and tobacco products for delivery, a feature many users appreciate for its convenience R35R55.
Are prices on talabat higher than in restaurants?
Yes, many talabat users report that prices for food and groceries are significantly inflated on the app, often being higher than both other delivery apps and the actual restaurant prices, sometimes nearly double R86R95R115.
Is customer service effective for 7NOW and talabat?
Customer service for both 7NOW and talabat is frequently criticized by users as unhelpful, unresponsive, and difficult to reach, particularly when dealing with refunds for missing or incorrect orders R4R26R44R56.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R5] 7NOW 5/5 · US Great selection: Love the selection and the deals! I can get dinner and snacks without extra fees!
  2. [R6] 7NOW 3/5 · US Great: I love a deal!
  3. [R11] 7NOW 4/5 · US Gold member really?: I’m supposed to be a gold member so most times I get a free drink or slushie with my order & lately they haven’t been adding any of that to my order can we please fix that mistake otherwise what’s the point of the membership.?
  4. [R12] 7NOW 3/5 · US Missing one feature: This is a solid app & subscription but I personally need the ability to choose between the 7-11 locations in my area instead of being assigned the closest one. This would make it a 5/5 for me.
  5. [R1] 7NOW 1/5 · US Never lets me place the order: It always says something went wrong it worked one time and never again smh
  6. [R2] 7NOW 5/5 · US Love it: I love this app it’s so convenient and easy to use
  7. [R8] 7NOW 5/5 · US Good food: I have had the best experience with a user friendly app. At the store level. I had no problem with getting my pizza made for me.Thanks again for the deal !
  8. [R13] 7NOW 2/5 · US Oh boi!: It would be nice if your app did not cut off my address apartment number upon sending information to Door Dash. That way I can get my order and the drivers don’t have such a hard time. Customer service needs a lot of work. I requested to merge my two accounts and when that failed requested to cancel one of them. Representative put in to cancel the wrong account even though we verified it
  9. [R9] 7NOW 3/5 · US Forgetting things: They always forget my cigarettes
  10. [R17] 7NOW 5/5 · US 711: Always on time order
  11. [R18] 7NOW 1/5 · US Never on time or correct: Wrong items old stale always late rude
  12. [R23] 7NOW 5/5 · US Good service: I like this service it great and fast!
  13. [R4] 7NOW 1/5 · US Overall disappointed: Customer service and app needs serious work way too high prices way too many fees. My driver never showed up. I wasn’t even issued a refund. I had to get in contact with a human being to get a refund it was difficult and frustrating
  14. [R7] 7NOW 1/5 · US Customer service is less than hopeful.: I have an order that was not being delivered for whatever reason and the customer support representative was not that smart. Damaris seems to be unable to use common sense.
  15. [R10] 7NOW 1/5 · US Steals your money: They steal your money and don’t refund it, this app is a scam
  16. [R21] 7NOW 5/5 · US Great: Love it wish they gave better rewards
  17. [R35] 7NOW 5/5 · US Best App Ever: My family love this app it’s so convenient for us every one get a chance to get their stuff ! Whether it’s alcohol tobacco or snacks please sign up for perks membership you get free stuff instantly !! So cool
  18. [R55] 7NOW 5/5 · US Loving it: Love how u can order tabacco products
  19. [R86] talabat 5/5 · US Higher prices: I’ve reviewed most of your items in groceries and food items they are all higher than other delivery apps and!! Higher than the actual restaurant prices
  20. [R95] talabat 5/5 · US Talabat inflated prices significantly: While it provides comprehensive access to many restaurants, it significantly inflated the prices to almost 2x
  21. [R115] talabat 1/5 · US Expensive: The delivery and service charges and the food from the restaurant is more expensive than the actual restaurant and other apps
  22. [R26] 7NOW 1/5 · US Abysmal Customer Service: I’ve been a gold pass member for years and the value used to be great but order accuracy has fallen off a cliff. My last 5 orders have had issues and customer support has finally followed suit. If you run into issues just dispute with your bank. That’s literally what the last customer support person told me before ending the chat.
  23. [R44] 7NOW 1/5 · US Customer service sucks.: My food came raw. I tried to get a refund but it’s all automated and it only gave me a partial refund on my item. You can’t talk to an actual person. This service is terrible.
  24. [R56] 7NOW 1/5 · US Horrible: Horrible app, HORRIBLE customer service, the drivers steal and they don’t do anything about it

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store