7NOW

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R2] 5/5 · US Love it: I love this app it’s so convenient and easy to use
2. [R15] 5/5 · US Talk about convenience store: Love that’s 1/2 mile from my house, at 3am I get the munchies, I want a pint of ice cream, I go choose flavor and (Dulce de leche) haggen daz click button and 30 minutes later is in front of my door! Awesome
3. [R25] 5/5 · US Best App Ever: My family love this app it’s so convenient for us every one get a chance to get their stuff ! Whether it’s alcohol tobacco or snacks please sign up for perks membership you get free stuff instantly !! So cool
4. [R3] 5/5 · US Great selection: Love the selection and the deals! I can get dinner and snacks without extra fees!
5. [R21] 5/5 · US Amazing: I have been a 7-11 Gold Pass member for some time and I often use the 7NOW app in conjunction with the 7-11 app because frankly it would be stupid not to. Amazing service, very vocal drivers, have yet to have a missing drink or item (here’s looking at you, Door Dash). The in-app daily specials are also just so amazing. I highly recommend it.
6. [R33] 5/5 · US 7-11: Love the app and different deals that they offer
7. [R10] 5/5 · US 711: Always on time order
8. [R13] 5/5 · US Good service: I like this service it great and fast!
9. [R18] 5/5 · US Delivery: Always on time and never like a hassle than other apps
10. [R45] 5/5 · US Review: Had a great experience with 7NOW delivery! The order arrived quickly and everything was exactly as requested. The items were fresh, well-packed, and nothing was missing or damaged. The delivery driver was professional and courteous, and the real-time tracking made it easy to know when to expect my order. Super convenient and reliable, will definitely use 7NOW again!
11. [R40] 5/5 · US Loving it: Love how u can order tabacco products
12. [R139] 3/5 · US Not Transparent: While it’s nice that the app allows you to order booze and cigs for delivery, the app is not accurate or transparent about ETA or driver location. When trying to place an order, the ETA is how far your current location is from nearest location.
13. [R4] 5/5 · US Good food: I have had the best experience with a user friendly app. At the store level. I had no problem with getting my pizza made for me.Thanks again for the deal !
14. [R55] 5/5 · US Cashier: She was very accommodating and nice when I called to tell her that I was 30 minutes away. She assured me that she would keep my ice cream in the freezer (and she did). I appreciate the extra step in stating and fulfilling your commitment to me. You are very well appreciated with good customer service coming from such a young person. Keep up the good work!!!
15. [R274] 5/5 · CA Friendly staff: Got my orders in this store and the staff are friendly and helpful. Well packed and safe.
16. [R6] 1/5 · US Never lets me place the order: It always says something went wrong it worked one time and never again smh
17. [R80] 1/5 · US The glitches are horrendous: I will be deleting my membership and the app. The insane amount of time it takes to go from the Home Screen to check out is ridiculous. It took me 7 minutes to go to my cart and check out, and it still crashed when I tried to give the driver more than a $3 tip. I don’t mean 7 minutes to pick my items and check out- I mean 7 minutes for the page to load so I could go to
18. [R82] 1/5 · US Laggy: I don’t know what they did with the update but the app is so laggy now
19. [R83] 1/5 · US Nothing but glitches: Title says it all the app is incredibly glitchy and pretty much only crashes better off using the website
20. [R7] 1/5 · US Overall disappointed: Customer service and app needs serious work way too high prices way too many fees. My driver never showed up. I wasn’t even issued a refund. I had to get in contact with a human being to get a refund it was difficult and frustrating
21. [R24] 1/5 · US Never on time or correct: Wrong items old stale always late rude
22. [R38] 1/5 · US Drivers are terrible and customer service is worse: Driver didn’t even come to my house but reported they did now I have to wait for 5 to 10 business days for my money back. Horrible service.
23. [R53] 1/5 · US You will never receive your order: Order was considered on the app “out for delivery” for 2 hours before being cancelled. They don’t deliver themselves and unlike every other delivery app you can’t expect anyone to deliver your order.
24. [R9] 1/5 · US Customer service is less than hopeful.: I have an order that was not being delivered for whatever reason and the customer support representative was not that smart. Damaris seems to be unable to use common sense.
25. [R19] 2/5 · US Oh boi!: It would be nice if your app did not cut off my address apartment number upon sending information to Door Dash. That way I can get my order and the drivers don’t have such a hard time. Customer service needs a lot of work. I requested to merge my two accounts and when that failed requested to cancel one of them. Representative put in to cancel the wrong account even though we verified it
26. [R20] 1/5 · US App Issues: Can’t figure out why the communication is still horrible and why they can’t update app when it comes to people ordering there are people out here with no transportation sometimes and to play around and not know what’s going on with peoples purchases is extremely frustrating
27. [R14] 1/5 · US Steals your money: They steal your money and don’t refund it, this app is a scam
28. [R44] 1/5 · US No good: Put in my order driver went to drop it off was missing items sent it all back and kept all my money almost 38 dollars.
29. [R59] 1/5 · US Shady business and bad app: Shady as hell business. I placed the order for pickup, and the order was not ready for HOURS. As soon as it show ready for pickup, they give you less than 15 minutes window before canceling the order. On top of that, my order showed "not eligible for refund". So they just decide to steal my money? Now I have to deal with dispute. This happened twice with different store
30. [R79] 1/5 · US Extra fees: There is a small basket fee and a convenience fee in addition to the driver tip. The total ended up coming out to pretty close to what I would’ve paid if I just went into the store even when using a $10 off credit. I suppose if you don’t have a car and you live a long ways from the store, it might be worth it, but it feels like a waste of money to me.
31. [R175] 3/5 · US Gold Pass - Not Worth: Gold pass seems like it’s worth it for increased cashback and the zero delivery fee, but it’s simply factored back into the cost by small basket fees and dumb “convenience fees”
32. [R211] 4/5 · US Terrible service and app: Completely trash and stupid don’t need to explain what did it was the “$12” convince FEE
33. [R1] 3/5 · US Free drink?: Hey there my local store is always giving me some kinda HASSLE every time I enter the store whether it’s watching me put 2 donuts in a bag and then ask me how many I put in the bag and when I answer 2 opening the bag and recounting 2 donuts AT me , whatever OR god forbid I pay in money and count back MY change then I’m told I’m taking too long now that I’ve joined your private little
34. [R5] 4/5 · US Gold member really?: I’m supposed to be a gold member so most times I get a free drink or slushie with my order & lately they haven’t been adding any of that to my order can we please fix that mistake otherwise what’s the point of the membership.?
35. [R16] 3/5 · US Great: I love a deal!
36. [R29] 4/5 · US Quick: The convenience is great. Only a couple of times I ordered something that was on sale, but did not get the sale price. I’m guessing the app info might be different than the store price. Their delivery service they use has always been great. I’m very happy with the fast service.
37. [R23] 5/5 · US Normally great BUT beware: Most of the time it’s great however on numerous occasions when ordering 7lb ice, it never gets included and the DD Drivers more times then not do NOT verify the order items before leaving the store and the system has ZERO ability to specify substitutions and clerks make random decisions that may be completely unacceptable. Even though contact methods are available the st
38. [R69] 1/5 · US Horrible app: Don’t use this app for delivery. No way to place order notes or substitutions. Workers don’t care about fulfilling orders properly. Impossible to get in touch with a human when you have order troubles. 0 stars if I could
39. [R74] 1/5 · US unprofessional and incomplete app: The app within itself is great, lists deals, has images, etc. However, how is there no option to substitute items yourself? Three of my items were automatically substituted to items I completely disliked, I couldn’t even cancel my order because I wouldn’t have been refunded.
40. [R271] 3/5 · CA What a joke: 711 has a hundred things and your choices are from about 20 why Two chocolate bars to choose from and that’s it??? This is sad and confusing
41. [R311] 3/5 · CA Limited choices, free delivery not free, no free Slurpee: There are no cookies in the section with cookies in its name?? The app has quick select buttons under “what are you craving”? I select candy - “no matches found”. Obviously their internal search engine needs work - there is candy in the snacks section. Why offer a quick button that leads to nowhere? Still in a beta stage of development,
42. [R318] 3/5 · CA Meh: Decently constructed app with a few drawbacks. #1 item selection is very limited #2 they charge a $0.50 convenience fee to pick up an order, whilst not charging the convenience fee for Doordash, Skip, or Uber, which makes no sense considering Sev doesn’t receive the full purchase amount through those third party apps compared to their own app where they can receive the full transaction amoun
43. [R39] 4/5 · US Let us pick locations for orders: I don’t like that it defaults to a location automatically and doesn’t allow you to choose or select a different location. The one location that it’s defaulted to for orders almost always has issues or problems with orders.
44. [R76] 3/5 · US Missing one feature: This is a solid app & subscription but I personally need the ability to choose between the 7-11 locations in my area instead of being assigned the closest one. This would make it a 5/5 for me.
45. [R27] 2/5 · US No Apple Pay???: In this day and age it should be added, it’s a easier if it is easily accessible, like other cart options!
46. [R227] 3/5 · US Good but could be better: I like the app. It’s easy to order and see what they have. But it’s 2025 and you can’t checkout with Apple Pay? You have to enter a card and they try to get you to reload a 7/11 balance.
47. [R17] 3/5 · US Forgetting things: They always forget my cigarettes
48. [R296] 3/5 · CA Fees on top of fees!: When I ordered extra items to avoid small basket fee convenience fee went up, making it a ridiculous final bill.
49. [R315] 3/5 · CA So many fees: After delivery fee and small backer fee, later plus tips to driver, the total was like double ... maybe I will order once but ...
50. [R32] 1/5 · US No help: I can’t even get in touch with a csr this app ghetto unprofessional this my last time ordering
51. [R49] 1/5 · US Customer service sucks.: My food came raw. I tried to get a refund but it’s all automated and it only gave me a partial refund on my item. You can’t talk to an actual person. This service is terrible.