Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

7NOW vs Uber Eats

7NOW 4.7★ · Free to download 45
Winner Uber Eats
Uber Eats 4.8★ · Free to download 75

Choose Uber Eats for a more reliable food delivery experience.

Full reviews: 7NOW · Uber Eats

While both apps offer food delivery services, Uber Eats generally provides a more reliable experience with better customer service and a larger selection of restaurants. 7NOW, although convenient for specific items, suffers from significant issues with order accuracy and customer support.

Head to head

features edge: Uber EatsR5R12R61R65
7NOW 7NOW allows ordering from 7-Eleven stores, offering a unique selection of convenience items, but lacks the flexibility of choosing locations and often has issues with missing items.
Uber Eats Uber Eats provides a vast selection of restaurants and food types, but users have reported issues with order accuracy and delivery times.
ease of use edge: Uber EatsR2R8R65R72
7NOW Users find 7NOW easy to navigate but often encounter issues with app functionality and order processing.
Uber Eats Uber Eats is generally considered user-friendly, with many praising its ease of ordering, though some report glitches during checkout.
reliability edge: Uber EatsR4R10R61R106
7NOW 7NOW has numerous complaints about missed deliveries and poor customer service, leading to frustration among users.
Uber Eats Uber Eats has its share of reliability issues, but overall, it is perceived as more dependable than 7NOW, with a larger network of drivers.
price/value tieR4R26R67R75
7NOW 7NOW is free to use but users complain about high fees and poor value for Gold Pass members.
Uber Eats Uber Eats is also free but often criticized for high delivery fees and subscription costs, making it less appealing unless discounts are available.
support tieR7R38R88R112
7NOW Support for 7NOW is frequently described as unhelpful and frustrating, with many users unable to resolve issues effectively.
Uber Eats Uber Eats has faced similar criticisms regarding customer support, with users often reporting unhelpful responses and long wait times.
Pick 7NOW if

you prefer convenience store items and live near a 7-Eleven.

Pick Uber Eats if

you want a wider selection of food and a generally more reliable delivery experience.

Evidence note: 7NOW's reviews are heavily skewed towards negative experiences, particularly regarding customer service and order fulfillment, while Uber Eats has a larger volume of reviews that provide a more balanced view.

Frequently asked

Which app is better for food delivery?
Uber Eats is generally better for food delivery due to its larger selection of restaurants and more reliable service, despite some issues with customer support and high fees.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R5] 7NOW 5/5 · US Great selection: Love the selection and the deals! I can get dinner and snacks without extra fees!
  2. [R12] 7NOW 3/5 · US Missing one feature: This is a solid app & subscription but I personally need the ability to choose between the 7-11 locations in my area instead of being assigned the closest one. This would make it a 5/5 for me.
  3. [R61] Uber Eats 1/5 · US Terrible service: I spoke to a support agent named Shivam, who kept telling me to wait for my order even though the estimated delivery time kept getting pushed back. It was clear that no driver was available, yet I wasn’t given any honest update or solution, just told to keep waiting while the delivery time continued to increase. Waiting over two hours for a waffle is completely unacceptable. The
  4. [R65] Uber Eats 5/5 · US Love it!: Easy to navigate and order! Makes it so easy when you're in a hurry!
  5. [R2] 7NOW 5/5 · US Love it: I love this app it’s so convenient and easy to use
  6. [R8] 7NOW 5/5 · US Good food: I have had the best experience with a user friendly app. At the store level. I had no problem with getting my pizza made for me.Thanks again for the deal !
  7. [R72] Uber Eats 3/5 · GB Checkout glitch: I always have to check out three times before it will accept my order
  8. [R4] 7NOW 1/5 · US Overall disappointed: Customer service and app needs serious work way too high prices way too many fees. My driver never showed up. I wasn’t even issued a refund. I had to get in contact with a human being to get a refund it was difficult and frustrating
  9. [R10] 7NOW 1/5 · US Steals your money: They steal your money and don’t refund it, this app is a scam
  10. [R106] Uber Eats 1/5 · US Unreliable: So many times they said that the order arrived and it never did. There’s no ability to call the delivery person to check and see. All they do is offer a refund and it’s not always for the full amount. There’s no customer support to contact at times like these. They either purposefully rob you or they just turn a blind eye when someone else does.
  11. [R26] 7NOW 1/5 · US Abysmal Customer Service: I’ve been a gold pass member for years and the value used to be great but order accuracy has fallen off a cliff. My last 5 orders have had issues and customer support has finally followed suit. If you run into issues just dispute with your bank. That’s literally what the last customer support person told me before ending the chat.
  12. [R67] Uber Eats 1/5 · US Predatory practices- tries to trick you into subscription: I’m tired of priced being raised by 1/3 because I don’t sign up for their premium membership. They post on their main page that food is discounted but won’t disclose that it’s only if you sign up for their premium membership until you tap the Apple Pay button at checkout. Then when you decline, on the tip screen, it subtly shows that it ad
  13. [R75] Uber Eats 3/5 · GB Price: Too expensive for food.
  14. [R7] 7NOW 1/5 · US Customer service is less than hopeful.: I have an order that was not being delivered for whatever reason and the customer support representative was not that smart. Damaris seems to be unable to use common sense.
  15. [R38] 7NOW 1/5 · US bad customer service: Bad customer service, bad products.
  16. [R88] Uber Eats 1/5 · US Awful customer support: This app has virtually 0 customer support. They discontinued the support call line so they could replace it with useless agents that don’t actually bother to read your message. I’ve been run around in circles on an extremely easy to resolve issue and have even received the same copy paste message TWICE in a row. It’s actually laughable.
  17. [R112] Uber Eats 1/5 · US Unhelpful: Uber Eats customer service is absolutely unhelpful and understanding and not there for customers

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store