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Updated July 2026 · real, multi-region App Store reviews
User consensusAlternativesIs it worth it?
Better options than

Customer App alternatives

Users often seek alternatives to Customer App due to widespread reports of it being used by scammers for fraudulent activities, leading to financial loss and privacy concerns R3R4R6R8. Additionally, some users experience constant crashing and lack of customer service R1R20.

Why users look for alternatives to Customer App

The alternatives

Authenticator App
4.7★ · 33,125 ratings · Free

There are not enough reviews for Authenticator App to provide a reliable pitch.

Better for: There are not enough reviews for Authenticator App to determine who it suits better.

Head-to-head: Customer App vs Authenticator App
Ask Assist
4.6★ · 11,674 ratings · Free

Ask Assist is an AI-powered app that can help users with tasks like brand building, with one user claiming it helped them build a brand in 10 minutes R54. It is noted for providing intelligent and aligned answers on complex topics .

Better for: Ask Assist is better for users looking for an AI assistant for creative tasks or to get intelligent answers on various subjects R54. However, potential users should be aware of reports of the app not working, spinning endlessly without answers, or having issues with subscription charges and restoring purchases R51R53R55. It also has not been updated since 2023, meaning it lacks knowledge of current events .

Head-to-head: Customer App vs Ask Assist
Zoho Expense
4.8★ · 8,001 ratings · Free

Zoho Expense simplifies expense reporting, making the process a breeze compared to manual methods R66. It excels at receipt matching with personal credit card line items and has administrative helpers to review and correct submitted reports . It is considered an excellent app for business travelers and daily invoice and travel cost management .

Better for: Zoho Expense is better for business users and companies needing an efficient and well-thought-out system for managing and reporting expenses, especially those who appreciate detailed receipt matching and administrative review R66. However, users should be aware of potential issues with MFA, poor support, glitches with receipt uploads, and lack of integration with other Zoho apps R65R67R68.

Head-to-head: Customer App vs Zoho Expense
Zoho Cliq
4.8★ · 5,784 ratings · Free

Zoho Cliq is a communication app that helps employers and employees communicate efficiently and effectively, especially within the Zoho ecosystem R80. Users find it to be a good substitute for Slack, offering features like keeping messages forever and smooth call handoff R80.

Better for: Zoho Cliq is better for businesses already invested in the Zoho ecosystem that need an integrated communication tool R80. It suits teams looking for an alternative to Slack with features like persistent message history and granular permissions . However, users should be prepared for potential issues like slow performance, crashing, glitches, and difficulties with MFA, especially on low bandwidth connections R79R81.

Head-to-head: Customer App vs Zoho Cliq
Accounting App
4.8★ · 4,949 ratings · Free

Accounting App (Zoho Invoice) is praised for being super user-friendly and allowing work on the phone R94. It offers intuitive features for tracking income, expenses, and forecasting, making it good for solo and small businesses . Users find it simple yet complete, with no app errors reported by some, and consider it better than QuickBooks .

Better for: Accounting App is better for small businesses and solo entrepreneurs who need a user-friendly, cloud-based accounting solution to manage invoices, track income and expenses, and forecast finances R94. It is particularly suitable for those who prefer a simple yet comprehensive app over alternatives like QuickBooks . However, users should be aware of reports of poor customer support, limited functionality in the mobile app compared to desktop, and issues with bank transaction syncing and PDF scanning R93R96.

Head-to-head: Customer App vs Accounting App
Stick with Customer App if

Users should stick with Customer App if they are confident in the legitimacy of the support they are receiving and have had positive experiences with specific, named support personnel .

Evidence note: Authenticator App has too few reviews to provide a reliable assessment.

Frequently asked

Is Customer App safe to use?
Many users report that Customer App is frequently used by scammers to gain unauthorized access to devices and personal information, leading to financial fraud and theft R3R4R6R8.
Does Customer App have good customer service?
Some users report a lack of functional customer service, stating that listed customer service numbers do not work R20.
What are the performance issues with Customer App?
Users have reported that Customer App experiences constant crashing, making it unusable during important calls R1.

What reviewers actually said

Built only from these 106 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] Customer App 3/5 · US FRAUDULENT ACTIVITY: FRAUD
  2. [R4] Customer App 1/5 · US Scam: Scam
  3. [R6] Customer App 1/5 · US Scammers used this on me: Scammers used this on me pretending to be PayPal
  4. [R8] Customer App 1/5 · US Scam call tried to make me share my bank cards تحملو تنزلون البرنامج هاي حراميه: someone used this app to scam me
  5. [R1] Customer App 1/5 · US Constant crashing: Wasn’t able to use it during an important call because it constantly crashed. Won’t be using it again.
  6. [R20] Customer App 1/5 · US No customer service: This is awful that you list a customer service number but they don’t work!!
  7. [R51] Ask Assist 1/5 · US Ai: I don’t like this app because it won’t let me ask the questions
  8. [R53] Ask Assist 1/5 · US Not working: It’s currently not working when I ask for help the circle just spins, but it doesn’t give an answer. It used to work really well.
  9. [R54] Ask Assist 5/5 · US Efficiency !: I built a brand in 10 min with this app. It would’ve taken me a month to do that otherwise. I love it. Worth a hundred times the cost- minimum
  10. [R55] Ask Assist 1/5 · US Can’t restore purchases: I bought the resume guru and dream interpreter and I guess now I can’t use it.
  11. [R65] Zoho Expense 1/5 · US Terrible!: The MFA has me going is circles and unable to login online.
  12. [R66] Zoho Expense 5/5 · US Life is Simple: Before Zoho Expenses my report was pain staking. With Zoho Expense my reports each month are a breeze!!
  13. [R67] Zoho Expense 3/5 · US Robust and versatile but poor support: It seems like a very good app, but simple vital features (that others have) like emailing receipts does not work and phone support calls are to people who don’t know the product. Live chats have 5 minute wait times after every response and support emails are responded to within 1-2 business days. I got this to save time. And so far the opposite is happening.
  14. [R68] Zoho Expense 2/5 · US Functions: This app is very detached from the rest of zoho, be prepared to have to make all sorts of detached elections and configurations again because it is not able to intelligently pull info from other zoho apps...the configurations make little sense and there is no real help or guidance on anything.
  15. [R79] Zoho Cliq 2/5 · US Functionalities - Good, Security Implementation - Bad, Performance - SLOOW: Most functionalities are good and at par with comparable products. Security implementation, especially MFA is clunky and does not work well when on low bandwidth connection - eg airplane WiFi. Performance - Cliq on Mac shows blank screen on loading when on low bandwidth connection. Generally poor performance.
  16. [R80] Zoho Cliq 5/5 · US The best communication app, especially if you are invested in the Zoho ecosystem.: After being on the Zoho One plan and invested in the entire Zoho ecosystem for almost eight years, we decided at the end of last year to switch to Slack and other applications. Slack is great, but what you lose is the integration, in particular, let's say, with Zoho Click across all the apps that you work with. For
  17. [R81] Zoho Cliq 3/5 · US Please fix the bugs!: I use all zoho applications for my job and I love being able to use the apps on my phone as well, especially zoho Cliq. However recently I’m noticing it really needs to be fixed. The program slows my phone down entirely when it’s open, it also randomly crashes, and often has trouble keeping up with my pace of typing. Sometimes i press the backspace button and nothing happens.
  18. [R82] Zoho Cliq 1/5 · US Junk: Junk
  19. [R93] Accounting App 1/5 · US DO NOT RECOMMEND: I was a paid member. Transaction from my bank stopped coming in for two months. They couldn’t figure out how to fix it and would not offer a compliment month to offset my expense because it has to be pre paid. Consumer service can fix issues, they tell you they will email you back and it can take weeks.
  20. [R94] Accounting App 5/5 · US Great app: Super user friendly and slows you to work on your phone
  21. [R95] Accounting App 3/5 · US Charts: I would love to see more charts for the reports as well even online on the website as well and it would be nice if you could customize the colors of them instead of blue and orange red green maybe even a yellow for pending on the payments etc green not overdue or paid red overdue on both and yellow payment pending awaiting release would be nice on both the app and web on the main charges
  22. [R96] Accounting App 2/5 · US Not enough functionality and data: The app should automatically download data from desktop version and update but it does not. I have almost 100 projects on desktop but app only shows one

Synthesized from 106 recent App Store reviews · updated July 2026 · View on the App Store