Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Customer App vs Accounting App

Customer App 4.1★ · Free + IAP 10
Winner Accounting App
Accounting App 4.8★ · Free + IAP 90

Accounting App is the clear winner due to its robust features for small businesses and positive user experiences, while Customer App is overwhelmingly criticized for being a tool used by scammers.

Full reviews: Customer App · Accounting App

Customer App is plagued by reviews indicating it's frequently used by scammers for fraudulent activities, leading to severe user dissatisfaction and security concerns. In contrast, Accounting App is highly rated for its comprehensive accounting features, ease of use, and value for small businesses, despite some limitations in its mobile version compared to the desktop.

Head to head

Features edge: Accounting AppR6R11R37R41
Customer App Customer App's features are rarely discussed positively, with most users reporting that the app's screen-sharing capabilities are exploited by scammers to gain access to personal and financial information R6R11R37R41. Some positive reviews mention helpful support staff, but these are overshadowed by the scam reports .
Accounting App Accounting App offers a wide range of features for small businesses, including invoicing, expense tracking, reconciliation, and reporting, which users find comprehensive and useful . However, many users note that the mobile app lacks feature parity with the desktop version, with limitations in categorizing transactions, accessing custom reports, and approving timesheets R64R67R69R84.
Ease of Use edge: Accounting AppR10R16R32R35
Customer App Customer App is described as easy for scammers to use to exploit victims, often by tricking users into downloading it for 'assistance' and then gaining access to their devices R10R16R32R35. Users who have been scammed find it anything but easy to use for its intended purpose, often leading to frustration and financial loss R18R42R43.
Accounting App Accounting App is generally praised for being user-friendly and intuitive, especially for those new to accounting . Users appreciate its organized interface and simplicity, making it easier to manage finances compared to competitors R77R101R107R109. Some users, however, find the free version confusing and limited, or experience difficulties with specific functions like bank transaction imports .
Reliability edge: Accounting AppR1R6R10R11
Customer App Customer App is highly unreliable, with frequent reports of crashing during important calls R1. The primary reliability concern, however, stems from its consistent use by scammers, making it unreliable for secure or legitimate customer support interactions R1R6R10R11.
Accounting App Accounting App is generally reliable, with users reporting no app errors R77. However, some users experience issues with bank feeds, which can stop working or require frequent relinking . There are also reports of bugs with refreshing data and limitations in automatically downloading data from the desktop version R64.
Price/Value edge: Accounting AppR18R36R41R42
Customer App Customer App's value is severely undermined by its association with scams. Users report significant financial losses due to fraudulent activities facilitated by the app, making its 'free' nature a high-risk proposition R18R36R41R42.
Accounting App Accounting App is considered a good value, offering strong accounting tools at an affordable rate, especially compared to competitors like QuickBooks R107. The free version is appreciated by some , but others find it too limited, requiring upgrades for essential features like bank transaction imports or managing payables .
Support edge: Accounting AppR20R43R10R26
Customer App Customer App's customer service is criticized for being unresponsive or non-existent, with users reporting difficulty reaching support when issues arise R20R43. The app's primary interaction with 'support' is often through scammers posing as legitimate representatives, leading to negative experiences R10R26R35.
Accounting App Accounting App's support receives mixed reviews. While some users find it reasonable and responsive , many report poor support, with long wait times for email responses, difficulty resolving issues, and unhelpful solutions . There are also complaints about being 'ghosted' if trying to leave the service .
Pick Customer App if

you are a scammer looking for a tool to access other people's devices R6R10R37R41.

Pick Accounting App if

you are a small business owner or solopreneur looking for a comprehensive, user-friendly, and affordable accounting solution with strong features for invoicing, expense tracking, and reporting .

Evidence note: The evidence for Customer App is heavily skewed towards negative reviews, almost exclusively focusing on its use by scammers, which makes it difficult to assess its intended functionality or positive aspects beyond isolated mentions of helpful support staff. The lifetime rating of 4.07 for Customer App appears to be an anomaly given the overwhelming number of 1-star reviews about scams.

Frequently asked

Is Customer App safe to use?
No, Customer App is widely reported by users as being used by scammers to gain unauthorized access to devices and steal personal and financial information, with many users advising against downloading it R6R10R12R14.
What are the main limitations of Accounting App's mobile version?
The mobile version of Accounting App has several limitations compared to its desktop counterpart, including restricted functionality for categorizing bank activities, inability to approve timesheets, limited reporting options, and lack of features like accessing charts of accounts or passing journal entries R64R67R69R84.
Is Accounting App a good alternative to QuickBooks?
Yes, many users consider Accounting App to be a superior alternative to QuickBooks, praising its user-friendliness, comprehensive features, customization options, and better value without the constant ads R77R101R107R109.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R6] Customer App 1/5 · US Scammers used this on me: Scammers used this on me pretending to be PayPal
  2. [R11] Customer App 4/5 · US Scammed: I was scammed by someone supposedly helping me authenticate my Amazon account so I could purchase from Sheehan. Once I realized what was going on Guy had taken $500 from two cards on my Amazon account I figured it out and got my money refunded. Watch out for people using this app
  3. [R37] Customer App 1/5 · US Scammers use this app: Scammers use this app and pretend to be legit businesses get your information through the screen share and wipe your whole bank account out all your social media. Anything you may have saved they change everything they hack into your phone.
  4. [R41] Customer App 1/5 · US Scammers: Do not open this app no matter what they lead you into a session where they will enter a call with you and they will see youre screen, from there they steal as much information from your phone as possible from your phone i had to freeze my credit and debit cards because they got ahold of my ssn.
  5. [R10] Customer App 1/5 · US Terrible: Scammers use this under guise as assistance; be very careful. Would give negative stars if possible.
  6. [R16] Customer App 2/5 · US Not much: Did not get the impression the technical staff were interested in doing anything but getting access to my devices - with the message that the App was recording/capturing every keystroke from some off shore cubicle vile. At one point one technician even tried to back door my employment laptop. This APP and its personnel are after as much as they can gather from any device access is allowe
  7. [R32] Customer App 1/5 · US Theft: Do not allow access to ur phone . I was advised by somebody who said they worked at StubHub very aggressively to download this customer app and when I did, they tried to make me put $250 into a part of this app and when it didn’t work, he tried to get me to do something else and that’s when I knew I had been been scammed! I have no idea if this person has access to my information or not. I
  8. [R35] Customer App 1/5 · US Scam Land: The phone number went to a scammer pretending to be Apple support. Asked me to download the app to check my phone for an illegitimate charge from ApplePay. Red flags went up went he asked me to start opening banking apps on my phone for likely false charges at which point I hung up. This one deserves a criminal investigation!!
  9. [R1] Customer App 1/5 · US Constant crashing: Wasn’t able to use it during an important call because it constantly crashed. Won’t be using it again.
  10. [R18] Customer App 1/5 · US Scam: This was used to scam me out of over $700 someone report this app this cannot be legal.
  11. [R36] Customer App 1/5 · US SCAMMED: Found a number online for YouTube, called and the guy really did a number on us. Almost $4,000 by saying and asking all kinds of things. We thought entire time it was You Tube 🙄
  12. [R42] Customer App 1/5 · US The guy tried to steal my 377$ from my cashapp: This is a scam , they where supposed to be helping me recover my Facebook account, and after I gave them complete access to my iPhone the only thing he was interested in was getting my cashapp balance to buy bitcoin. But I knew something wasn’t right so I quickly transferred $380 into my cashapp savings account and that is the only reason he didn’t g
  13. [R20] Customer App 1/5 · US No customer service: This is awful that you list a customer service number but they don’t work!!
  14. [R43] Customer App 1/5 · US SCAMMED SCAMMERS: While using your service to get assistance transferring my cryptocurrency. I was scammed I’ve made several attempts to contact someone but have failed. I have reported this app to the FBI and will be moving forward with legal actions
  15. [R26] Customer App 1/5 · US Scam: I called Kohl’s customer service from the number on their website. The customer service guy had me download the app and asked to see to navigate through my phone. I asked him why and he hung up on me.
  16. [R12] Customer App 1/5 · US Scam: Be aware do not download this app
  17. [R14] Customer App 1/5 · US Do Not Use Scammers: Do not us scammers
  18. [R64] Accounting App 2/5 · US Not enough functionality and data: The app should automatically download data from desktop version and update but it does not. I have almost 100 projects on desktop but app only shows one
  19. [R67] Accounting App 2/5 · US App functions are limited.: The desktop version is pretty good. The app is reallly bad. I can’t manually categorize a lot of transactions. It doesn’t automatically learn rules. You have to teach it each one. There is no rule function in the app and it often hangs up after correctly idetifying that some transactions match a rule. But it won’t let you actually save the transaction.
  20. [R69] Accounting App 3/5 · US New Version is better but still missing feature parity: Both iOS and iPadOS apps are still not feature complete and it’s been years. I still can’t approve timesheets even though I get push notices to do so. Let’s step up and make these apps truly useful and don’t necessitate bouncing between app and web to manage your workflows.
  21. [R84] Accounting App 3/5 · US Please add more reports to the app!: Reports are very limited for the mobile app and it’s very inconvenient that some reports are only available in the full web version. I’m very mobile and need reports like invoice details. Please add invoice details and other reports to the mobile app please!
  22. [R77] Accounting App 5/5 · US Simple and Complete: Love the simplicity while still having everything you need. Way better than QB. No app errors to date. Would recommend trying
  23. [R101] Accounting App 5/5 · US Easy!: With having multiple companies to manage, I love how easy it is to switch between the companies with Zoho. With QuickBooks, I had to log out and log back into each company.
  24. [R107] Accounting App 5/5 · US Better than QB: I wish all my clients would switch to Zoho Books. It is easy to use and not the constant ads you get from QB. Finally, an alternative to Intuit that is actually far superior.
  25. [R109] Accounting App 5/5 · US Much Better Than QuickBooks: This review is about the web app and the mobile app. We've been using Zoho Books for a few years since we switched from Quick Books. It offers much more features and customizations that we could only dream of with QB. The user interface is user-friendly and intuitive. The automation possibilities and ability to create custom functionality and workflows makes Zoho Books

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store