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Updated July 2026 · real, multi-region App Store reviews
Better options than

getir alternatives

Getir users look for alternatives due to issues with late deliveries, incorrect orders, and poor customer service. Alternatives like Uber Eats and Gopuff offer different strengths, from restaurant variety to quick grocery delivery, catering to diverse user needs.

Why users look for alternatives to getir

The alternatives

Uber Eats
4.8★ · 10,531,181 ratings · Free

Uber Eats provides a platform for ordering food from a wide variety of restaurants, with many users finding it easy to navigate R55. It is known for its efficient drivers and can offer promotions like BOGO deals, which some users appreciate for justifying costs R54.

Better for: Uber Eats is better for users who prioritize a wide selection of restaurants and an easy ordering experience R55R52. It suits those who are willing to look for promotions to manage costs, as some users find it expensive without deals R54R59.

Head-to-head: getir vs Uber Eats
Gopuff
4.8★ · 252,852 ratings · Free

Gopuff offers fast delivery of snacks and groceries, often praised for its speed and convenience for last-minute needs and cravings R66R76R78. Users appreciate the competitive prices for snacks R68 and the overall ease of use R76.

Better for: Gopuff is better for users who need quick delivery of snacks, groceries, or last-minute items R66R76. It suits those who prioritize speed and convenience over potentially higher prices compared to in-store shopping R76.

Head-to-head: getir vs Gopuff
Glovo
4.8★ · 229,004 ratings · Free

Glovo offers a delivery service that some users find useful and professional R80R89. It can be fast and reliable for deliveries R83.

Better for: Glovo might suit users looking for a general delivery service that can be fast and reliable in some instances R83R80.

Head-to-head: getir vs Glovo
Deliveroo
4.6★ · 203,103 ratings · Free

Deliveroo is a food delivery app that many users find reliable, fast, and easy to use . It's praised for hot food delivery and quick service , with some users noting that prices are not up-charged compared to other services .

Better for: Deliveroo is better for users who value reliable and fast food delivery, especially when wanting hot food . It suits those who prefer an easy-to-navigate app and potentially fairer pricing compared to some competitors .

Head-to-head: getir vs Deliveroo
Careem
4.6★ · 198,388 ratings · Free

Careem is primarily known for its ride-hailing services, with users appreciating its efforts and cooperation R108R114. While some users wish for lower prices R108, it is considered a good option for transportation.

Better for: Careem is better for users primarily seeking ride-hailing services R108R114. It suits those who are in regions where it operates effectively for transport.

Head-to-head: getir vs Careem
Stick with getir if

Users should stick with Getir if they consistently experience fast and reliable delivery, often within 5-10 minutes, and receive correct orders with good quality items R5R11. It is also a good choice for those who benefit from its discounts and promotions R34.

Evidence note: Glovo and Careem have some mixed reviews, but enough to form a basic pitch. Careem's reviews are heavily focused on ride-hailing rather than delivery.

Frequently asked

Why do people complain about Getir's customer service?
People complain about Getir's customer service because they report zero support, no apologies or refunds for messed-up orders, and difficulty getting issues resolved R7R13R31R35.
Does Getir accept foreign credit cards?
No, Getir often does not accept foreign credit cards, which is a major frustration for travelers trying to place orders R10R23R33.
Is Getir known for fast delivery?
Yes, Getir is known for fast delivery, with many users reporting orders arriving in as little as 2 to 10 minutes R5R11R34R40.
Are there issues with missing items or incorrect orders on Getir?
Yes, there are issues with missing or incorrect items on Getir, with users reporting receiving incomplete orders, wrong products, or even having food stolen by drivers R19R30R37R45.
Is Uber Eats expensive?
Uber Eats can be expensive, with some users noting that prices are raised significantly if they don't subscribe to premium memberships or that promotions are needed to justify the cost R54R57R59.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] getir 3/5 · US sude: geliştirmesi lazım geç geliyor
  2. [R7] getir 1/5 · US No customer service and zero friendly interface: It’s the worst food delivery out there. I used it in turkey and the interface is mostly in Turkish even if you change it to English but it’s not the worst part. It always delivers late and their customer support is zero! No apologies, no refunds for messed up orders nothing.
  3. [R17] getir 1/5 · US 1: getiremeyecek kadar sipariş kabul ediliyor 60dk içinde gelecek diyor gelmiyor boşuna bekliyoruz. kesinlikle düzeltilmeli, siparişe kapatılmalı aşırı sipariş alındığında
  4. [R39] getir 1/5 · US NERDE MÜŞTERİ MEMNUNİYETİ?!: 3 saat oldu yemek bekliyorum nerde bu yemek kendiniz mi yediniz terbiyesizlik ahlaksızlık açlıktan ölcem delirmeme gram kaldı müşteri memnuniyeti 0
  5. [R19] getir 1/5 · US Eksik urun: Her seferinde eksik urun ya da hatali urun geliyor..Eksigi tamamlamalarini soyluyorsun Muhatap yok..Kampanyadan cok hi net kalitesini artirsalar daha Iyi plural..
  6. [R30] getir 5/5 · US Salatalik: Merhaba, iki paket salatalık aldım ve paketlerden biri çok eski ve buruşmuştu
  7. [R37] getir 1/5 · US If Your not from here DONT DO IT: I ordered a $7 usd drink from Starbucks , the guy said he “delivered it” and he didn’t .. he stole it for himself. Contacted support and was told “there was a technical issue”. Haha yall got me but hope this reaches somebody and they decide not to let you guys STEAL there money and have no way of getting it back.
  8. [R45] getir 1/5 · US Yemek çalınması: Kurye yemeği çalmış ücret iadesi de yok sakın kullanmayın
  9. [R13] getir 1/5 · US Horrible Customer service: Worst customer service I’ve received anywhere in the world
  10. [R31] getir 1/5 · US No refund for cancelled order: I was waiting patiently for my order to arrive with the phone opened to the main screen. The order never arrived, I never heard a knock or got a message, and suddenly it was cancelled. Then when I talked to customer service they said it was my fault for customer inaccessibility, even though I put in the correct address and was waiting the entire time next to my phone
  11. [R35] getir 1/5 · US İptal edildi ve iade gelmedi: Kurye adrese gelmiş zili çalmayı bile denemeden bana ulaşmaya çalışmış ulaşamayıncada hemen iptal etmiş hiç önermem berbat bir sistem
  12. [R4] getir 1/5 · US iyi güzel hoş ama herşeyin dozu var: sabah kalkıyorum 21 tane getir mesajı reklam akşam oluyor 37 tane mesaj yetkili kişiler isterse ss bile atabilirim boku çıktı kusura bakmasınlar ama bi günde 60 70 tane mesaj almak istemiyorum ya bu kadar basit kim ister ki ulan sevgilim bu kadar mesaj atmıyor bildirimlere sakın izin vermeyin sizlerde bu kadar bildirim almayın boş boş
  13. [R6] getir 3/5 · US Check fees - they overcharge: Be sure to check your fees on the receipt… they overcharge for the service fee so be sure to get a refund if they charge more than stated for your shopping cart size.
  14. [R12] getir 3/5 · GB Eh: Expensive, badly designed app it will even pause your music while you use it. If they miss something on your order they don’t care.
  15. [R10] getir 1/5 · US Cant order in different countries: I tried to order while abroad and it says that you can’t use foreign cards. Makes no sense when my cards are open and work anywhere I try them around the country. Very disappointing and literally going to bed hungry.
  16. [R23] getir 1/5 · US Can’t use a foreign credit card: What a waste of time downloading. Cannot even use. How is a traveler suppose to order food delivery in this city?!
  17. [R33] getir 1/5 · US Nothing works: I'm an American visitor here for work. You won't take my money. None of my payment methods work. Complete garbage. I hope you all lose your jobs because you're all incompetent. Guess I'll starve and I truly hope that one day you will too!
  18. [R49] getir 1/5 · US Worst app: They can’t figure out how to have a decent payment processor, this is 2025 not sure how you could make such a horrible app even if you tried
  19. [R9] getir 3/5 · GB Updated the app now it’s not working ?: Updated the app and since then it’s not working
  20. [R29] getir 1/5 · US Should be Zero Stars: Since getir took over Gorillas, our address has been outside of the delivery range. We live in a popular area in Brooklyn. Redownloaded the app today to see if this changed - it hadn’t and now the App defaults to a foreign language with no option to change it. Terrible.
  21. [R52] Uber Eats 5/5 · US Food review: I loveeeeeee this place we literally have been coming since we were kids taco Tuesday hits every time I hope yall love all the food yall try because we do ❤️❤️🤞🏽
  22. [R54] Uber Eats 1/5 · US Customer Service Policies are Abhorrent.: I’ll start by saying that I’ve used this app for years, but I pretty much will only use it nowadays when there are BOGO deals available, as that’s the only way I can justify the cost. Everytime I’ve added a BOGO item to my cart, it automatically adds the second one. That was not the case on my most recent order, so I reached out to the customer service to
  23. [R55] Uber Eats 5/5 · US Love it!: Easy to navigate and order! Makes it so easy when you're in a hurry!
  24. [R59] Uber Eats 3/5 · US Need better promotions: I’ve been using your absence you guys hit the market and in the beginning first two years it was always good lately for the last year or two. It’s gotten very expensive and I don’t get any promotions and when I do there for things that I don’t use which I find that weird if you guys see that someone’s always ordering food, you should throw out more food promos
  25. [R66] Gopuff 5/5 · US Awesomeness!!!!: For last minute shopping and loud cravings..this is the place to shop💯❤️
  26. [R68] Gopuff 5/5 · US Best snack app: Best prices
  27. [R76] Gopuff 5/5 · US Fast good delivery: This company delivers fast fast fast! It’s easy to use, though more expensive than going to store myself, very convenient
  28. [R78] Gopuff 5/5 · US Gotta have it: Unreal, reliable, everything
  29. [R80] Glovo 5/5 · US Adoro 😍😍: Molto utile mi piace tantissimo
  30. [R83] Glovo 4/5 · US Mr Olawura: Fast and reliable
  31. [R89] Glovo 5/5 · US Review: Super professional, 10/10
  32. [R94] Deliveroo 5/5 · US Perfect!: A great app!
  33. [R96] Deliveroo 5/5 · US Best in Business: Best food delivery app in Kuwait
  34. [R98] Deliveroo 5/5 · US hamid jaafari: always tanx you are the best
  35. [R100] Deliveroo 5/5 · US Good: Service
  36. [R108] Careem 5/5 · US Thank you, we hope you lower the prices. Thank you for your efforts and good cooperation. · translated
  37. [R111] Careem 5/5 · US Number one: They only do it for discounts. · translated
  38. [R114] Careem 5/5 · US best apps: nice apps
  39. [R117] Careem 5/5 · US Al-Khiran: A7bk · translated
  40. [R5] getir 5/5 · US Mükemmel: Çok hızlı geldi daha 2 dakka olmadı vereli şuanda elimizde
  41. [R11] getir 5/5 · US Basarili.: Market siparislerim yalnica 5 dakika icerisinde kapimda oluyor ve hersey eksiksiz yani kelimenij tam anlamiyla mukemmel.
  42. [R34] getir 5/5 · US amazing app: Delivery was so fast, it literally took less than 10min! and the order was right. I love many discounts you guys give. It’s amazing!
  43. [R40] getir 5/5 · US Fast friendly service.: Love that I can get anything I need it 5 minutes delivers. With competitive pricing!
  44. [R57] Uber Eats 1/5 · US Predatory practices- tries to trick you into subscription: I’m tired of priced being raised by 1/3 because I don’t sign up for their premium membership. They post on their main page that food is discounted but won’t disclose that it’s only if you sign up for their premium membership until you tap the Apple Pay button at checkout. Then when you decline, on the tip screen, it subtly shows that it ad

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store