Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

getir vs Glovo

getir 4.9★ · Free to download 75
Winner getir
Glovo 4.8★ · Free to download 60

Getir generally offers faster delivery and better promotions, while Glovo struggles with inconsistent customer service and order accuracy.

Full reviews: getir · Glovo

Getir is praised for its incredibly fast delivery, often within minutes, and good promotions, though some users find it overpriced and experience issues with customer service and order accuracy. Glovo, while having a larger user base, faces significant criticism regarding its customer support, refund policies, and frequent issues with wrong or missing items.

Head to head

Delivery Speed & Reliability edge: getirR2R3R5R11
getir Getir consistently receives high praise for its extremely fast delivery, with many users reporting orders arriving in 5-10 minutes R2R5R11R40. However, some users experience significant delays, especially during peak demand, or have orders cancelled without proper notification R3.
Glovo Glovo's delivery speed is mixed, with some users reporting fast and timely service , while others frequently experience late deliveries, especially when drivers handle multiple orders . There are also instances of orders being cancelled by drivers or the company without refund .
Customer Service & Refunds tieR7R13R22R31
getir Getir's customer service is a major point of contention, with many users reporting zero or horrible support, lack of apologies, and no refunds for messed up or cancelled orders R7R13R22R31.
Glovo Glovo's customer service is widely criticized as abysmal, useless, and automated, with many users unable to get support for wrong or missing items, or for account deletion . While some recent reviews mention improved customer service , the overall sentiment remains negative.
Pricing & Value edge: getirR6R15R18R27
getir Getir is often seen as expensive, with users noting high delivery fees and minimum order requirements R6R15R18R27. However, many appreciate the frequent discounts and promotions, which can make it cheaper than grocery shopping R40R42.
Glovo Glovo is frequently described as very expensive, with high prices, weather fees, courier fees, and service fees . Users feel they are being overcharged and that discounts are sometimes fake or disappear .
App Functionality & User Experience edge: getirR4R8R10R12
getir Getir's app is generally found convenient and easy to use R8. However, some users report issues with the app not working after updates R12, a poorly designed interface R15, excessive notifications R4, and problems with payment processing, especially for foreign cards R10R28R39.
Glovo Glovo's app is criticized for being buggy , not user-friendly , and lacking essential features like an easy-to-access feedback or support button . Users also report issues with payment options, such as not being able to pay with cash for higher-priced items , and problems with validation codes for US numbers R115.
Order Accuracy & Product Quality tieR21R22R24R36
getir Getir users report issues with missing or incorrect items R22, and concerns about the quality of fresh food, with items sometimes arriving old, smelly, or with short shelf lives R21R24R36.
Glovo Glovo frequently receives complaints about wrong or missing products in orders . There are also serious concerns about potentially fake restaurants or home-cooked food without licenses, raising health risks .
Pick getir if

Pick Getir if you prioritize extremely fast delivery and can take advantage of promotions, and if you are ordering in an area where its service is reliable R5R11R40R42.

Pick Glovo if

Pick Glovo if it is the only viable option in your area, or if you have had positive experiences with its delivery partners and customer service in the past .

Evidence note: Both apps have a significant number of negative reviews regarding customer service and order issues, which is common for delivery services. Getir's positive reviews frequently highlight speed, while Glovo's positive reviews are more general or focus on specific delivery drivers.

Frequently asked

Which app delivers faster?
Getir generally delivers faster, with many users reporting delivery times of less than 10 minutes, sometimes as quickly as 2-5 minutes R5R11R40R58.
Do Getir and Glovo have good customer service?
Both Getir and Glovo receive significant criticism for their customer service, with many users reporting unhelpful, unresponsive, or non-existent support for issues like missing items, late deliveries, or refunds R7R13R22R37.
Are these apps expensive?
Both apps are perceived as expensive, with users noting high delivery and service fees. Getir users find it overpriced but appreciate discounts R15R27R30R42, while Glovo users frequently complain about extremely high prices, including weather and courier fees, and suspect fake discounts .
Can I use foreign credit cards with these apps?
Getir users report significant issues with using foreign credit cards, stating that the app does not accept them, which can be a major problem for travelers R10R28R39. Glovo also has issues with payment methods, including problems with validation codes for US phone numbers R115.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] getir 5/5 · US Başarılı: Hızlı güvenli ve faydalı
  2. [R3] getir 3/5 · US sude: geliştirmesi lazım geç geliyor
  3. [R5] getir 5/5 · US Mükemmel: Çok hızlı geldi daha 2 dakka olmadı vereli şuanda elimizde
  4. [R11] getir 5/5 · US Basarili.: Market siparislerim yalnica 5 dakika icerisinde kapimda oluyor ve hersey eksiksiz yani kelimenij tam anlamiyla mukemmel.
  5. [R7] getir 1/5 · US No customer service and zero friendly interface: It’s the worst food delivery out there. I used it in turkey and the interface is mostly in Turkish even if you change it to English but it’s not the worst part. It always delivers late and their customer support is zero! No apologies, no refunds for messed up orders nothing.
  6. [R13] getir 1/5 · US Horrible Customer service: Worst customer service I’ve received anywhere in the world
  7. [R22] getir 1/5 · US Eksik urun: Her seferinde eksik urun ya da hatali urun geliyor..Eksigi tamamlamalarini soyluyorsun Muhatap yok..Kampanyadan cok hi net kalitesini artirsalar daha Iyi plural..
  8. [R31] getir 1/5 · US Very disappointed they ripped off.: They claimed that they couldn’t reach me and canceled my order and charged me. The amount was big not using them again. Not acceptable
  9. [R6] getir 3/5 · US Check fees - they overcharge: Be sure to check your fees on the receipt… they overcharge for the service fee so be sure to get a refund if they charge more than stated for your shopping cart size.
  10. [R15] getir 3/5 · GB Eh: Expensive, badly designed app it will even pause your music while you use it. If they miss something on your order they don’t care.
  11. [R18] getir 3/5 · GB Cool: Nice app but you have to buy £10 worth of stuff to actually be able to order which is pretty annoying
  12. [R27] getir 3/5 · GB Love and i hate it.: First off i want to mention that the products are great and the deliveries are the quickest ive ever seen. HOWEVER !! I hate the promotions and it is overly priced. If the promotions made it more cost effective I would actually order from there.
  13. [R4] getir 1/5 · US iyi güzel hoş ama herşeyin dozu var: sabah kalkıyorum 21 tane getir mesajı reklam akşam oluyor 37 tane mesaj yetkili kişiler isterse ss bile atabilirim boku çıktı kusura bakmasınlar ama bi günde 60 70 tane mesaj almak istemiyorum ya bu kadar basit kim ister ki ulan sevgilim bu kadar mesaj atmıyor bildirimlere sakın izin vermeyin sizlerde bu kadar bildirim almayın boş boş
  14. [R8] getir 5/5 · US It’s a lifesaver!: I order almost daily for so many different things. It’s so convenient and saves me so much time
  15. [R10] getir 1/5 · US Cant order in different countries: I tried to order while abroad and it says that you can’t use foreign cards. Makes no sense when my cards are open and work anywhere I try them around the country. Very disappointing and literally going to bed hungry.
  16. [R12] getir 3/5 · GB Updated the app now it’s not working ?: Updated the app and since then it’s not working
  17. [R21] getir 3/5 · GB Not so fresh food: Ordered several times fresh food but always arrived with few days of shelf life. Good if you want to order for food to be consumed in 1/2 days not for more then that. Fresh food often arrive not so good quality, well not as you going and choose by yourself. Sure good for many others items but not fresh.
  18. [R24] getir 3/5 · GB Ok.: A bit overpriced for the convenience you get. Sometimes they give smelly meats. I got an old package of bacon and it was brown instead of pink and it smelled. Last week the steak was smelly too. Ive gotten rotten chicken as well so i wont be ordering meats again. 3rd time now and that’s it. Other than that they’re ok. Only for emergencies i guess.
  19. [R36] getir 5/5 · US Salatalik: Merhaba, iki paket salatalık aldım ve paketlerden biri çok eski ve buruşmuştu
  20. [R40] getir 5/5 · US amazing app: Delivery was so fast, it literally took less than 10min! and the order was right. I love many discounts you guys give. It’s amazing!
  21. [R58] getir 5/5 · US Impossibly fast delivery.: Every time I use Getr, I am absolutely blown away by how fast the delivery comes. I live in Cobble Hill, not near anything and somehow my orders always get here in less than 10 minutes and sometimes 5. It’s insane, and incredibly convenient.
  22. [R37] getir 1/5 · US No refund for cancelled order: I was waiting patiently for my order to arrive with the phone opened to the main screen. The order never arrived, I never heard a knock or got a message, and suddenly it was cancelled. Then when I talked to customer service they said it was my fault for customer inaccessibility, even though I put in the correct address and was waiting the entire time next to my phone
  23. [R30] getir 3/5 · GB chloe: Most things are overpriced or have high delivery fee, and you are restricted to ordering a minimum of £10
  24. [R42] getir 5/5 · US Helps out! *Can’t believe they don’t operate in Chicago anymore 😭😭😭: Great deals, even feels like a steal when order with promotions, cheaper than grocery shopping. Fruits and vegetables little bit smaller size than in stores but you get what you pay for, so I think it’s pretty reasonable pricing. / Nooooo no way, what happened, why don’t you operate in Chicago anymore, you were literally the best
  25. [R28] getir 1/5 · US Can’t use a foreign credit card: What a waste of time downloading. Cannot even use. How is a traveler suppose to order food delivery in this city?!
  26. [R39] getir 1/5 · US Nothing works: I'm an American visitor here for work. You won't take my money. None of my payment methods work. Complete garbage. I hope you all lose your jobs because you're all incompetent. Guess I'll starve and I truly hope that one day you will too!
  27. [R115] Glovo 1/5 · US Does not work with US numbers: Tried ordering takeout but could not get a validation code to my US phone #. After so many “failed” attempts it prompted to try again tomorrow.. garbage

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store