Vivid Seats | Buy Tickets alternatives

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R9] Vivid Seats | Buy Tickets 3/5 · US Does not give you tix you buy: I bought BTS tix and 60 min before concert, there’s still no tickets. They don’t have a way of getting seller to release actual tix.
2. [R19] Vivid Seats | Buy Tickets 1/5 · US Concert tickets: This is horrible. I never received my tickets and when I go to the app it says I don’t have any but they charged my credit card.
3. [R25] Vivid Seats | Buy Tickets 1/5 · US Worst Customer Service: Purchased tickets a couple months ago on vivid and still haven’t received my tickets 2 days prior to the event. AI chatbots refuse to let me speak to an actual representative.
4. [R39] Vivid Seats | Buy Tickets 1/5 · US Worst experience ever: I would not recommend vivid seats. The anxiety is not worth the “20% discount” to wait until the night before the event to get your tickets. Never again will I use vivid seats. I’ve never felt more sketched out about a ticket purchase. Fingers crossed these tickets are even legit.
5. [R3] Vivid Seats | Buy Tickets 3/5 · US Kinda sketchy, but it does work: Bought ticket for concert a week before, had the cheapest prices of any platform, what I didn’t know is that vivid acts like a middle man between individual buyers and sellers, they don’t actually hold the tickets. I didn’t receive the ticket for 3 days, so I tried to contact support, which was a battle of its own to find their support information, chatted with an
6. [R15] Vivid Seats | Buy Tickets 2/5 · US Lack of customer support: Customer support is practically non existent
7. [R29] Vivid Seats | Buy Tickets 1/5 · US Trash: Spend $15K for seats and this absolute clown organization of greedy pigs offers ZERO customer support. NONE. Beyond trash. Avoid!
8. [R1] Vivid Seats | Buy Tickets 1/5 · US Buyer beware - non official tickets: Vivid seat sells tickets that are not yet for sale, and are not clear that you are not buying a particular ticket, but a service that someone is buying a ticket for you. I feel scammed. I thought I was buying an official ticket, when the real tickets are going on sale on a few days and will be much cheaper than I paid. Their support team refused to offer a refu
9. [R4] Vivid Seats | Buy Tickets 1/5 · US A Costly Error: So I recently used this app to purchase Ariana grande tickets and I felt robbed. While purchasing the first round of tickets I was alerted by the app…that the tickets were already bought and sold out in the selected section. However in actuality they were sold to me but there was no notification made about an approved sale. This lead me to purchase tickets in another section crea
10. [R7] Vivid Seats | Buy Tickets 1/5 · US La peor app: Súper enojada con esta App, compré unos boletos para mis hijas que querían ir a ver a Billie Eilish y como a los 10 minutos los cancelé por que los encontré en otra App más baratos y en esta App de Vivid Seats YA NO ME QUISIERON REGRESAR 669 dólares. Son unos Rateros asquerosos, no compren aquí por qué los estafarán. Estuve 1 año tratando de recuperar mi dinero con mi banco pero estos
11. [R10] Vivid Seats | Buy Tickets 1/5 · US Scammy app and horrible customer service: This website changes prices based on popularity not necessarily who is selling the ticket. On a browser I found tickets for 100$ cheaper than the app and when checking out it made me go to the app to pay and the tickets jumped 121$ in price per ticket for the same exact tickets i was trying to purchase seconds earlier on the website. They only have a phone
12. [R35] Vivid Seats | Buy Tickets 1/5 · US By far the worst ticket reseller out there: Bad transfer logistics, TERRIBLE prices, incredibly misleading SEO and ad links, annoying interface. Adds absolutely zero value, you still need to use the original platform to manage your purchased tickets, and there is essentially zero record of the extortionate price you paid to Vivid. Please go away Vivid!
13. [R36] Vivid Seats | Buy Tickets 4/5 · US App does not update orders: I purchased tickets over a month ago and still cannot pull them up on the app. Received an update via email to accept digital tickets and it sends me back to the app. Just annoying and frustrating.
14. [R27] Vivid Seats | Buy Tickets 1/5 · US Got fleeced don’t use them: Gave me a different ticket last second that was a huge downgrade from the one I purchased. I never would have spent the money if I knew how much worse this seat was. Called to file a claim and they ended the conversation on me once and the second time said they closed the case and there was nothing they could do, which broke their 100% Buyer Guarantee. Never using this
15. [R43] Vivid Seats | Buy Tickets 1/5 · US Resold our tickets: After having trouble finding out tickets we reached out to the support who eagerly “cancelled” our tickets when we were only asking for them to be resent or located as we stood outside the venue, confused we called their support number to see if we can just get our tickets to come to find out we never had any, they resold our tickets from the beginning and we were given no noti
16. [R55] Ticketmaster－Buy 5/5 · US For Sure Tickets: Stub hub got me one time never again I only shop Ticketmaster!
17. [R58] Ticketmaster－Buy 5/5 · US 5 Stars: Thus far, you have not let me down. Any ticket chosen was bought with no problems. Keep it up.
18. [R60] Ticketmaster－Buy 5/5 · US Quick and easy: Love the options !!
19. [R62] Ticketmaster－Buy 5/5 · US Easy: Easy straight forward no hiding fees.
20. [R66] StubHub 5/5 · US Email me discount for my review now: I love Stubhub. I’ve made so many purchases through them. The best deals on seats hands down.
21. [R69] StubHub 5/5 · US Great: Easy to use and reliable
22. [R71] StubHub 5/5 · US Customer service: I asked to talk to a live representative and it took a little longer but the lady who helped me, guided me through each step She was very helpful and I am very satisfied I will recommend putting more live representatives
23. [R73] StubHub 5/5 · US Great experience: Great seeds great experience no problem at all very simple to use
24. [R79] AMC Theatres 1/5 · US doesn’t work: whenever I try to buy a ticket in the app, it tells me an error occurred after I select my seats 👎👎
25. [R81] AMC Theatres 3/5 · US login glitchy: There have been a few times in the recent past where i have been unable to log in due to an error.
26. [R82] AMC Theatres 1/5 · US Broken: Apps times out. My card was charged but can’t see my tickets yet
27. [R85] AMC Theatres 1/5 · US Not letting me update payment: Not letting me update payment
28. [R94] SeatGeek 5/5 · US Grateful: Thank you Seat Geek for being so awesome!
29. [R97] SeatGeek 5/5 · US Best Tickets: I love getting tickets for so cheap and if something happens to my tickets seat geek hooks it up with better seats to the event true story
30. [R99] SeatGeek 4/5 · US Outrageous Fees !: My go to for tickets But, Fees are outrageous !!
31. [R101] SeatGeek 5/5 · US Tickets for events: I have used other ticket companies but seat geek has had a wide variety of options for concerts, sporting events, and musicals . I will continue to check them out when purchasing.
32. [R107] AXS Tickets 1/5 · US constantly questions me being real: Seriously, I buy wayyy too many tickets to Axs shows and it constantly ‘restricts my access’ for some reason.
33. [R108] AXS Tickets 3/5 · US They collect government IDs: The app works OK, despite frequently logging you out without explanation, but the customer service needs work. Among other things, if you have multiple accounts and want to merge them into one, they require you to submit a copy of your government issued identification, but make no assurances regarding their treatment of confidential information, and also don’t provide
34. [R109] AXS Tickets 1/5 · US Changes: I think it’s not good that we can not change the email address in the account. It should be possible because in my case I need to change the one that o have in my account now. I’m not gonna have access anymore to my first one.
35. [R110] AXS Tickets 1/5 · US Can’t even use the app because I’m stuck signing in at every click: I just want my concert tickets. This create a passkey prompt will not allow you to click maybe later. I’ve spent 20 minutes trying to log in for my tickets. I JUST WANT MY TICKET. A password should suffice. WE DON’T NEED AN APP FOR EVERYTHING!
36. [R2] Vivid Seats | Buy Tickets 5/5 · US Isoxo: Crazy easy. Thanks for the email reminder
37. [R5] Vivid Seats | Buy Tickets 5/5 · US Great: Good prices
38. [R8] Vivid Seats | Buy Tickets 5/5 · US Love vivid seats: Best prices, always can even find tickets last min!
39. [R21] Vivid Seats | Buy Tickets 1/5 · US scam company, will treat you like garbage: Not only will they sell you overpriced tickets but they also have a no refund policy. My little brother used my credit card to buy tickets, there was still two weeks before receiving them and after speaking to the support which all barley speak English they said they couldn’t do anything about it. I make paycheck to paycheck and try to support my family a
40. [R23] Vivid Seats | Buy Tickets 1/5 · US 0 Refunds: Hope that you don’t have an event rescheduled or anything because they won’t be able to do anything for you. They try to have YOU sell the tickets that THEY sold you. Pathetic
41. [R31] Vivid Seats | Buy Tickets 1/5 · US Be Careful: Purchased tickets via Vivid with 100% money back guarantee. Never received the tickets, still no refund, customer support end the last communication early after saying a refund would be sent.
42. [R17] Vivid Seats | Buy Tickets 1/5 · US Different prices: There is different price for different accounts, for the final prices very with $3000 among accounts I can provide screenshots