Vivid Seats | Buy Tickets vs SeatGeek

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R5] Vivid Seats | Buy Tickets 5/5 · US Great: Good prices
2. [R42] Vivid Seats | Buy Tickets 5/5 · US Price is best: Excellent prices. Definitely beat the competitors and no hidden fees
3. [R65] SeatGeek 5/5 · US Best Tickets: I love getting tickets for so cheap and if something happens to my tickets seat geek hooks it up with better seats to the event true story
4. [R113] SeatGeek 5/5 · US Best Seats Best Prices: If you wanna know, you have a guaranteed seat, and want instant transfer, seegeek is the place to be. No more waiting for the seller to maybe send you tickets hours later if not days, with seatgeek, I can order my tickets and within minutes, enter the venue. Highly recommend them for your next sporting event, concert, or anything that requires you to buy a ticket. Just do i
5. [R56] Vivid Seats | Buy Tickets 5/5 · US Easy and efficient: I love getting my tickets here. The app is super easy to use and efficient. Whenever a seller doesn’t come through, vivid always helps with the buyers guarantee.
6. [R67] SeatGeek 1/5 · US The app is easy to use but why would you want to?!: Like the header says the app is technically easy to use but with the hassle using seat geek came with I’ll actually never purchase tickets with them again. It was bad enough that I wouldn’t receive my tickets till a day before the concert after purchasing them 6 months in advance but then to not have the tickets delivered at all after I have book
7. [R74] SeatGeek 5/5 · US Great App: So many great deals on the Seat Geek app from concerts to broadway shows. I love this app and the simplicity and ease of using it!
8. [R91] SeatGeek 5/5 · US Love it: Over the past year I have found myself using Seat Geek more and more form both music and theater events. It’s easy to use, great suggested seats based on preference.
9. [R19] Vivid Seats | Buy Tickets 1/5 · US Concert tickets: This is horrible. I never received my tickets and when I go to the app it says I don’t have any but they charged my credit card.
10. [R25] Vivid Seats | Buy Tickets 1/5 · US Worst Customer Service: Purchased tickets a couple months ago on vivid and still haven’t received my tickets 2 days prior to the event. AI chatbots refuse to let me speak to an actual representative.
11. [R61] SeatGeek 1/5 · US A pure scam: It says the tickets arrive 24 hours before show. but we got ours 2 hours before the show, and it was the wrong date. On top of this while the tickets were selling out, we were put on a long hold and instead of replacing our tickers the agent said that the support team is backed up, Like thats our fault. By the time they finally decided to replace our tickets there was none left. We wa
12. [R88] SeatGeek 1/5 · US DO NOT BUY TICKETS FROM SEATGEEK: I purchased tickets and did not receive them. Planned a trip around the event with airfare hotel and days off work. Their customer service is horrible. Still waiting for resolution. I purchased tickets May 30th. Notified tickets were cancelled June 7th. SeatGeek refuses to acknowledge that the seller cancelled the tickets and they keep responding that the order w
13. [R8] Vivid Seats | Buy Tickets 5/5 · US Love vivid seats: Best prices, always can even find tickets last min!
14. [R68] SeatGeek 4/5 · US Outrageous Fees !: My go to for tickets But, Fees are outrageous !!
15. [R77] SeatGeek 5/5 · US Fees: The fees are ridiculous. The mark up shouldn’t be as much as it is. I do like that you can see you view from your seats before you buy them.
16. [R15] Vivid Seats | Buy Tickets 2/5 · US Lack of customer support: Customer support is practically non existent
17. [R21] Vivid Seats | Buy Tickets 1/5 · US scam company, will treat you like garbage: Not only will they sell you overpriced tickets but they also have a no refund policy. My little brother used my credit card to buy tickets, there was still two weeks before receiving them and after speaking to the support which all barley speak English they said they couldn’t do anything about it. I make paycheck to paycheck and try to support my family a
18. [R64] SeatGeek 1/5 · US No customer service: Spouse bought tickets transferred them to me. Made me sign up for an account when I clicked on the link. Ticket wasn’t there. Tried to contact CS, got AI instead. Said it would forward info to CS. 4 days later no response. Ask for a phone number, it refused to connect me. Just said I’d hear back by email. They have poor customer service. And they seem to be ok wasting my time.
19. [R104] SeatGeek 1/5 · US Liars: Sold me a ticket that wasn’t even a real seat. Took 12 hours to get a hold of someone I missed my event and they still haven’t refunded me. They even said it’s up to the seller to disclose that information, then later admitted their platform doesn’t always give the option for the seller to do so. They are knowingly operating a defective marketplace