Health First Colorado alternatives
Users often look for alternatives to Health First Colorado due to persistent login issues, app crashes, and difficulty accessing information. Alternatives like MyChart and Zocdoc offer more reliable ways to manage health information and find providers, while UnitedHealthcare and Sydney Health focus on benefits and plan management.
Why users look for alternatives to Health First Colorado
- Many users experience significant login problems, including being unable to sign in for months, getting stuck in login loops, or being repeatedly returned to the login screen.R4R9R11R19
- The app frequently crashes or fails to load past a white screen after login, making it unusable for many.R15R31R35R37
- Users report that the app is buggy, with issues like changes not saving, information being duplicated, or links not responding.R6R29R44R47
- Essential features like finding information about renewals, coverage, or a searchable database for tests and prescriptions are often missing or not working, forcing users to call for information.R17R27
- The app lacks convenient login options like Face ID or saved login information, requiring users to retype credentials frequently.R6R43
The alternatives
UnitedHealthcare's app helps users manage their benefits, find providers, check medication and procedure coverage, and offers incentives for healthy activities R60. It aims to make it easy to find everything needed .
Better for: UnitedHealthcare is better for users who want to actively manage their health insurance benefits, track rewards for healthy living, and easily find in-network providers and facilities R60. However, some users report issues with the chat feature not working and problems with reward points R54R57R61.
Head-to-head: Health First Colorado vs UnitedHealthcareMyChart provides a centralized platform for managing medical information, including viewing test results, scheduling appointments, requesting prescription refills, and communicating with doctors R66R69R72R75. It simplifies communication and keeps track of appointments and tests R72.
Better for: MyChart is better for individuals who want a comprehensive patient portal to manage their medical records, communicate with their care team, and schedule appointments efficiently R66R72R75R78. It is particularly useful for those whose doctors use Epic systems R75. Some users find the display of 'abnormal' test results stress-inducing before speaking with a doctor , and some report bugs with ordering prescriptions or missing appointment options R68R70.
Head-to-head: Health First Colorado vs MyChartPropel allows users to manage their EBT accounts, including blocking accounts from the application R87. Some users find it easy to use R80R83.
Better for: Propel is better for users primarily looking to manage their EBT benefits and block their account for security R87. However, many users report severe issues, including being locked out of their accounts, inability to link new cards, and concerns about card skimming and privacy R79R82R86. The app is not recommended by some county assistance offices due to these security concerns R86.
Head-to-head: Health First Colorado vs PropelSydney Health provides access to medical information, health cards, and plan benefits, aiming for an easy and user-friendly experience R94R96. It allows users to download health cards and understand their plan benefits .
Better for: Sydney Health is better for users who need a reliable way to access their health insurance cards, understand their plan benefits, and generally manage their health information . However, some users report the app being slow, glitchy, or unable to load information like claims or spending account balances R93R95.
Head-to-head: Health First Colorado vs Sydney HealthZocdoc helps users find and book doctor appointments by showing in-network providers, patient recommendations, and locations R111. It allows for easy booking, rescheduling, and cancellation of appointments .
Better for: Zocdoc is better for individuals who need to find and book doctor appointments quickly and easily, especially those looking for in-network providers and patient reviews R111. However, users report issues with inaccurate in-network information, leading to cancelled appointments or unexpected out-of-pocket costs R107R113R115. Some also find irrelevant search results or incorrect contact information for offices R109R110.
Head-to-head: Health First Colorado vs ZocdocYou should stick with Health First Colorado if you are one of the users who consistently find the app easy to navigate, user-friendly, and reliable for accessing your card, chatting with support, and finding providers, as some users report positive experiences with these features .
Evidence note: Propel has significant negative reviews regarding security and functionality, making it difficult to recommend broadly.
Frequently asked
Why do users have trouble logging into Health First Colorado?
Can I manage my EBT benefits with Propel?
Is MyChart good for communicating with doctors?
Does Zocdoc accurately show in-network doctors?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R4] Health First Colorado Cant log in: Havent been able to log in for momths due to a glitch. Can never get ahold of anyone when i call
- [R9] Health First Colorado Log in issues: What happened to your app? Can no longer login. It is on a continued loop no matter how many times I delete and reinstall the app or change my password. No good!
- [R11] Health First Colorado Broken App: Can’t login to my account on the app. Just keeps going back to the login page? Super inconvenient. App has been updated and nothing works at all.
- [R19] Health First Colorado Login issues: Was signing in perfectly fine yesterday then all of a sudden today it keeps just returning me back to the login screen every time I try to login with Face ID and or just regular login. Then all of a sudden it says link my case and idek what means.
- [R15] Health First Colorado The app keep closing when tapping on it: I removed and deleted the app twice and it still keeps closing immediately after tapping it .
- [R31] Health First Colorado Does not load: I open the app sign in and it doesn’t load just stays blank try closing and re opening but nothing happens. When it does work it is nice.
- [R35] Health First Colorado Never loads: After submitting my login information that app never loads. It’s just a white screen.
- [R37] Health First Colorado Terrible: I’m new to Medicaid and this app. Hasn’t helped at all I don’t have a card yet and every time I try to log in I stare at a white a screen for minutes on end. This needs to be updated how am I suppose to access any of my stuff and when you try to call your on hold for hours.
- [R6] Health First Colorado Allow face ID or saved login info: I like that I can see all my info and search for providers but the app constantly signs me out and doesn’t have the option for me to use Face ID or save the login info to my phone. I have to retype everything all over again if I switch to another app or do something else for five minutes. If my credit union app can do it, why can’t this one?
- [R29] Health First Colorado Very Buggy: PEAK basically only works on a computer, not a phone. Anytime I try to update something on the Health First Colorado app, it either won’t save at all, or it duplicates the changes 2-4 times and then I have to log onto my laptop and delete the redundancies. I called the PEAK Technical Support Center and the agent was like, oh you have to call Larimer County Dept of Human Services. Which
- [R44] Health First Colorado Okay: It’s glitchy
- [R47] Health First Colorado Doesn’t load anymore: The app use to work just fine but now whenever I log in it asks me to rate my experiences using the app and it just freezes and I can’t do anything. So if I could review it when the app asks I would say needs improvement
- [R17] Health First Colorado Useless: Nothing works. Empty pages, no info about renewals. They keep canceling my coverage because their app doesn’t work.
- [R27] Health First Colorado Useless: This app is basically useless for doing anything, you still have to call to get any information or to ask any questions. I was told there was a “chat” feature on here, but I don’t see one. Why isn’t there some sort of searchable database to find out what tests or prescriptions are covered? If people could do more themselves in this app, there wouldn’t be such a ridiculously long wait on t
- [R43] Health First Colorado terrible app: this app is so bad i’ve never come across something like it. it uses face id to “login” and yet you still have to put your full email and password then it just goes to a white screen. very unreliable and that’s not okay, this is my health insurance and we need to be able to access our records and insurance cards so please fix it.
- [R54] UnitedHealthcare Chat Feature: Tried numerous times to access the feature and it wouldn’t respond
- [R57] UnitedHealthcare My rewards: It not fair I do the challenges on the app and cant get my rewards the employer should not be able to choose if I can get my rewards or not
- [R60] UnitedHealthcare UnitedHealthcare App: I love this app it hold you accountable and gives you an incentive to stay healthy while earning a reward of some cash each year.
- [R61] UnitedHealthcare FIX CHAT FUNCTIONALITY: PATHETIC THE CHAT IS NOT WORKING AT ALL
- [R66] MyChart My Chart: My chart is the easiest and most customer friendly version of patient apps that I have ever used.
- [R68] MyChart Bugs: The idea of having all your medical information in one location is fantastic. However, the APP has enough problems of its own. I don’t understand why they would include pharmaceuticals when they don’t have the bugs out of system as it was. I don’t think I’ll be able to trust ordering prescriptions in the APP without calling to confirm. Even then lot of times it gets stuck somewhere in the
- [R69] MyChart Mariag: I like that they share all my results
- [R70] MyChart Options: No way to check visits or test other my chart have that option why does this not have this option. You get a message saying you have test results and to log on to see and then it doesn’t give you that option Thank you.
- [R79] Propel Locked me out: Do not download this app it locked me out of my app. I got a new card from my assistance office. Try entering that and it wouldn’t let me link a new card. This app sucks. Do not download. I’m currently going through a situation where my County assistance can’t even help me due to the fact propel got my information locked on their account so any card I received will be locked
- [R80] Propel Love this app: Great app!!! easy to use
- [R82] Propel Thieves: Horrible they are stealing through this app!!!!!!!!!
- [R83] Propel Propel: una pagina segura y confiable la recomiendo al 100 por ciento
- [R93] Sydney Health Claims: Very difficult to review claims. They run together and when you click on one it jumps back and forth to another. Spent over 30 mins on phone with customer service today. You broke it.
- [R94] Sydney Health works perfect: this app works fantastic
- [R95] Sydney Health Slow app: When did this app get so slow? I can barely load anything… takes minutes. Half the time the buttons don’t work now.
- [R96] Sydney Health Me gusta mucho: Estoy muy contenta con esta app
- [R107] Zocdoc Pre auths and fax machines: I love the concept of this app. However as the freedoms of choosing a doc stat is amazing and so convenient I want to pinch myself. The only problem I am running into is that i am stuck paying out of pocket during a crisis...: ??!! Why you ask? The docs pre AUTH dept states that 1. We have a fax machine and it takes a long time for the pharmacy' to receive it?? I hav
- [R109] Zocdoc Irrelevant results: The app keeps giving me only psychiatrists when I look for pain management. So far this has only happened with pain management, and of course none of the results are relevant. I also can never actually find relevant doctors in my area, and instead seem to be several hours away. As someone with chronic illnesses and anxiety around doctors, the app really has not been helpful f
- [R110] Zocdoc Wrong phone number: I needed to cancel the appointment and trying to call the office and the phone number that Zocdoc provided was wrong.
- [R111] Zocdoc Phenomenal app!: What a relief it is to have an app like this available at our fingertips. With a simple picture of your health insurance, it immediately lets you know who’s in your network! Then you get a list of doctors along with patient recommendations and locations so you can easily book your own appointment! How brilliant… you don’t even need to phone the doctors! It couldn’t be simpler:)!
- [R86] Propel Skimming cards/leaking information-download connect EBT.: YALL HURRY AND GO DOWNLOAD CONNECT EBT! You know the app is bad when the county assistance office tells you to delete it and download CONNECT EBT because Propel is skimming cards and leaking people’s private information😳 you would think they have a fire wall set up for people‘s private information, but it doesn’t seem like they’ve taken an
- [R87] Propel fácil de utilizar: es lo mejor por que puedo bloquear mi cuenta desde la aplicación
- [R90] Propel Pretty Sure This App Stole My Info: This app was the only place where my ebt information was stored and my card got wiped clean on deposit date. It was literally a BRAND NEW CARD! Happened to me 3 months in a row.
- [R72] MyChart Convenience: I can’t say enough about how this app simplifies communication, viewing results and keeping track of appointments or tests/labs due! I am also able to schedule video visits when appropriate which is amazing! I highly recommend this app!
- [R75] MyChart Convenient: I love MyChart. In the past I had used MyChart for many years. When I changed my PCP they did not use Epic and the patient portal was very limited. I switch my PCP to someone that uses MyChart and it makes communication so much easier. I like that I can make my own appointments and I see test results quickly. It’s great having access to my records.
- [R76] MyChart My chart: My chart makes it easier to contact my doctor when I’m on the go and need to make an appointment an emergency however doctors and nurses do not call while making schedules which means I’m a messing appointment because I don’t know about him until two or three days in advance
- [R78] MyChart Excellent App: I enjoy using the my chart app. I don’t have to look for a letter, or make a phone call, to check the status of my test results, ask for med refills, check my bill or make appointments. I think it’s a great app that makes life a bit more manageable,👍
- [R63] UnitedHealthcare Scammed on virtual visit: I waited 30 mins for a call and when I opened it they cancelled the visit costing me $40.
- [R113] Zocdoc Medicaid: So I was initially very happy with this app had all my doctors and everything. Then MY doctors started not accepting Medicaid so I needed to switch. I have attempted to make 34 doctors appointments that all were ‘in network’ just to get them cancelled on me because they are NOT in fact IN network. Please update the system or check with providers MORE on their insurance policy.
- [R115] Zocdoc Docs not in network: Will say a doctor is in network but they aren’t.
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store