FlixBus & FlixTrain alternatives

What reviewers actually said

Built only from these 106 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R1] FlixBus & FlixTrain 1/5 · US Terrible: The worst customer service. I had a death in my family and I had to cancel all my travel plans I contacted them. Got very different responses telling me just to not bird and I’d get at least a partial refund. Nothing. They don’t care they will just take your money. I’m more upset at the lies being told. I waisted my time and money. The fact that death isn’t a refundable circumstance is a
2. [R7] FlixBus & FlixTrain 1/5 · US Worst service ever: The customer service is a hit or miss at best they’ll help you decently or Scam you I the worst manner they always delay me for Hours beyond what is feasible then the refunds aren’t really refunds and many of the bus drivers are rude and unprofessional
3. [R11] FlixBus & FlixTrain 5/5 · US Flixbus is a 5 Star Pain in my 🍑: Be careful using this app. Be absolutely sure about the trip you are booking. They will send you on convoluted days long journeys that completely pass your destination if you’re not carful. You can call customer support, but they are instructed to say they cannot do anything to help with your trip including changing the day, issuing a refund, transferring you to a
4. [R15] FlixBus & FlixTrain 3/5 · US 3 Stars: 3 stars because I had a difficult/impossible time trying to contact them during an urgent situation and I did not get credit or a refund
5. [R13] FlixBus & FlixTrain 2/5 · US Awful delays! Drivers don’t care.: What a clown show! Our first Flix bus from Salzburg to Munich was 65 minutes late. All of us waited in the cold rain & wind. The “Slovak Brothers “ (two drivers) finally arrived. No English. Not sure they even spoke German. We finally departed. 10 minutes in, the driver pulls into a Shell Gas Station for their takeout “lunch”. On our way again, #2 driver heats
6. [R18] FlixBus & FlixTrain 3/5 · GB Unreliable: It’s cheap but the last 3 rides I’ve been involved with something has happened. First one was cancelled but we were only notified after 45 MINUTES of waiting, we got the next bus but completely disrupted plans and was 3 hours after. 2nd one was 2 days later when it was late again (driver had to take break so waited for 75 minutes). And now it’s been delayed again, ALL WITHIN THE SPACE
7. [R19] FlixBus & FlixTrain 1/5 · US No show bus and lack of customer service: Update- I wish the app had a place that helped with customer service while people are traveling. Our bus was a no show. After calling asking for help, we were told to wait longer and that there. Was no way to see wh the actual location of the bus on the app. We waited for over an hour. Ten minutes after our uber arrived, the app showed that the bus ha
8. [R31] FlixBus & FlixTrain 1/5 · US Do not recommend.: Road all across Europe on a train, decided to take a bus and the bus never showed and to get any information you have to google for a lifetime.
9. [R4] FlixBus & FlixTrain 1/5 · US IOS app shows higher prices than Android: Same route, days, etc. IOS app shows $7-$10 higher than Android app.
10. [R6] FlixBus & FlixTrain 3/5 · US Time constraint: As a person who uses voiceover, the time feature to complete booking is not that helpful. Thus, it’s apparent people with disabilities are not factored in as various users may have accessibility challenges.
11. [R12] FlixBus & FlixTrain 3/5 · US Unable to change default settings: App defaults phone country to Germany and no way to change it in settings. Also defaults time displays to 24 hour clock which is common in Europe but does not allow user to set it to standard US format of 12 hours with AM/PM Then needing to scroll through long list of counties who probably don’t use flix to get down to USA. Usually it allows for seat s
12. [R22] FlixBus & FlixTrain 1/5 · US Revolving Update: App doesn’t update even when you update is initiated
13. [R3] FlixBus & FlixTrain 3/5 · US Leaving passsgners in a bad place: I purchased a ticket from Beaumont to Houston like a do frequently on your bus. They have been times that I thought I missed the bus, but what really was happening was that y’all rerouted the bus and didn’t even tell your passenger which caused me to buy a new ticket instead of being reimbursed. The only way I found this out was I was there with another and we w
14. [R9] FlixBus & FlixTrain 3/5 · US Couldn't find the bus station: I walked around the Grand Rapids CenterPoint Mall for 1 hour before I found where the bus was loading No signage, no landmarks, no phone number to call, no nothing. Just a bus pulled in in a random parking lot The bus trip was great once I FOUND it, but the frustration was real tru g to find the location
15. [R16] FlixBus & FlixTrain 1/5 · US Greyhound and FlixBus Are a Scam: I am currently sitting on a FlixBus with both Greyhound and FlixBus passengers. I am in the back of the bus next to a stranger even though I paid for 2A and 2B. I paid for my seat and the seat next to me. The bus was once again overbooked, and I was told to find any empty seat. I am neurodivergent and quite wiggly with the stress. The bus should Not have been over
16. [R41] FlixBus & FlixTrain 1/5 · US Wrong Pickup: The app pickup location was different from where the bus actually picked up riders. I requested a refund and they refused.
17. [R53] Greyhound 3/5 · US Dishonest: Glitches in the ticket software extracting more charges . I almost paid for four fares instead of one. Something is wrong here
18. [R54] Greyhound 1/5 · US Gayhound: No customer service, constant delays
19. [R57] Greyhound 1/5 · US Do better: I’ve lost a lot of money trying to find a ride to the bus station spending over 200 and some dollars and we don’t get no refund Lord Jesus, be with us all
20. [R58] Greyhound 5/5 · US A review from a relevant and future customer.: You may see some foolery on your ride, but what do you expect, all of those different personalities, in one small space. Every soul on board having their own super most important story, and all of our personal stories are the best in our own eyes. That’s the beauty of life. I say all of that to say this, you will come across some very interesting peo
21. [R66] GoPass 5/5 · US TRE: The TRE conductors are the best! Freddy, Melissa, Dylan, Hunter, Devon, Clayton and Sal.. These people are professional, very nice and I wouldn’t ride without them. They valuable employees!
22. [R69] GoPass 5/5 · US Quick and easy: Load a card to pay with, and this is easy peezy. But the trains need to show up on time. And customer service and safety is priority! Keep the DART at Dallas College North Lake & Irving/Las Colinas stops. Keep it safe. And thank you.
23. [R72] GoPass 5/5 · US Nice and easy: This app is very fast, helpful when you need a month pass and very easy to use.
24. [R75] GoPass 5/5 · US Pass: I love this app it is very convenient
25. [R79] Omio 1/5 · US They Scam: they do not honor policies they force you to buy, app and ai are no help to carry out functions the 0 physical employees should be doing, ai lies about talking to an “ agent” or being contacted by an “agent”
26. [R80] Omio 5/5 · US The best app !: I was able to book all my train travel thru Germany and Czech perfectly and fast!
27. [R83] Omio 5/5 · US One Stop Shop: This app is great. It always finds every possible route in one place and the best prices.
28. [R85] Omio 1/5 · US Total scam: If anything goes wrong with your journey , like cancelations or schedule changes , the app will not reflect the schedule changes. If you contact customer service , help is non existing . Save yourself time and the hassle . Book directly , don’t use this app it’s useless . (If anything goes wrong )
29. [R94] SNCF Connect 5/5 · US C’est top: Ma première fois d’utiliser cette app
30. [R97] SNCF Connect 5/5 · US Very easy: Super easy to use and straightforward. Very friendly for travelers
31. [R100] SNCF Connect 5/5 · US Super: Super convenient app. Helped me so much for my travel in France.
32. [R101] SNCF Connect 3/5 · US Great app when it works: I travel frequently in France and often book train travel in advance. This app works great some of the time, but most of the time it just spins dots like it’s waiting for an agent. Web is more reliable
33. [R17] FlixBus & FlixTrain 5/5 · US Nice bus and friendly staff: I took a FlixBus for the first time today and I had an awesome trip. The ride was smooth, had cool ac, and it was quiet on board. I will be using the service more often.
34. [R25] FlixBus & FlixTrain 1/5 · US More a fraud: Horrible system. They dont give your money back if you cancel a ticket instead gives you a voucher which is almost impossible to use. No customer service. Worst service ever. Fraud and you guys are just scamming people. Very stupid system to take money from people.
35. [R43] FlixBus & FlixTrain 1/5 · US Terrible at admitting wrongs: I missed my bus 3 times yesterday and have multiple panic attacks because of that and I’m still struggling to get a refund on the services and trips I ain’t take have at it