Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

FlixBus & FlixTrain vs Greyhound

FlixBus & FlixTrain 4.8★ · Free to download 80
Winner Greyhound
Greyhound 4.8★ · Free to download 85

Choose Greyhound for a generally more reliable experience despite some negative reviews.

Full reviews: FlixBus & FlixTrain · Greyhound

While both FlixBus & FlixTrain and Greyhound offer free downloads and have high lifetime ratings, Greyhound edges out with slightly better overall satisfaction and reliability. Users appreciate Greyhound's ease of booking and affordability, though they also report significant issues with customer service and delays.

Head to head

features edge: GreyhoundR11R49
FlixBus & FlixTrain FlixBus offers a variety of routes and amenities, but some users find the app less intuitive.
Greyhound Greyhound's app is praised for its user-friendly interface and easy ticket booking.
ease of use edge: GreyhoundR5R49
FlixBus & FlixTrain Users report some confusion with FlixBus's interface and ticketing process.
Greyhound Greyhound users generally find the app easy to navigate and book tickets quickly.
reliability edge: GreyhoundR16R42
FlixBus & FlixTrain FlixBus has some reliability issues reported, but overall users are satisfied with their journeys.
Greyhound Greyhound has numerous complaints about delays and cancellations, but many reviews still highlight successful trips.
price/value tieR9R35
FlixBus & FlixTrain FlixBus is generally seen as a good value for the services offered.
Greyhound Greyhound is often noted for its affordability, although users express frustration over price changes and perceived value.
support edge: FlixBus & FlixTrainR12R38
FlixBus & FlixTrain FlixBus has limited reviews on customer support, suggesting it may not be a strong point.
Greyhound Greyhound faces significant criticism for poor customer service and response times.
Pick FlixBus & FlixTrain if

you prefer a potentially more comfortable ride with fewer reliability issues.

Pick Greyhound if

you want a generally more reliable service with a user-friendly app.

Evidence note: Both apps have free tiers, which can skew negativity for Greyhound due to user frustrations with service quality. FlixBus's reviews are less numerous, making it harder to gauge consistent user experience.

Frequently asked

Which app is better for booking bus tickets?
Greyhound is often preferred for its user-friendly app and easy booking process, while FlixBus offers competitive pricing and a variety of routes.

What reviewers actually said

Built only from these 50 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R11] Greyhound 5/5 · US Decent: Easy booking, not expensive
  2. [R49] Greyhound 5/5 · US Easy Peasy: The greyhound app is very user friendly. Doesn’t take much time to get a ticket booked. Will definitely recommend to friends and family who don’t mind riding the bus.
  3. [R5] Greyhound 4/5 · US Purchasing: Issues with the app accepting phone number format
  4. [R16] Greyhound 1/5 · US Horrible Service and Reliability: I’ve taken several trips on Greyhound and every trip has been a problem. Extreme delay of hours, broken down buses on the highway leaving us passengers stranded for hours, and filthy restrooms at the station. NOT OK!!!
  5. [R42] Greyhound 1/5 · US Disappointed: My last trip to Baton Rouge was a hour and 40 minutes late getting to Baton Rouge!!!
  6. [R9] Greyhound 3/5 · US Price doesn’t match service: I bought a ticket to Laredo and it was too expensive no senior discount and the customer service unrateable stink not to mention the location in San Antonio. So sad to see how low this company and its employees got.
  7. [R35] Greyhound 5/5 · US Very affordable and safe traveling. Clean: Clean. Affordable and Safe. Comfortable Seating. Very Clean Restrooms
  8. [R12] Greyhound 1/5 · US so bad: bad customer service
  9. [R38] Greyhound 1/5 · US Worst company: Customer service is a joke. The app is not accurate. Keeps showing bus is delayed then shows it left on time. When the bus never showed. Customer service tries to blame you first. Won’t offer any compensation despite it being their fault. Three times in a row! Buses not showing up. Or mechanical failure causing my husband to miss the next bus. Bus driver put his hands on my husband

Synthesized from 50 recent App Store reviews · updated July 2026 · View on the App Store