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Updated July 2026 · real, multi-region App Store reviews
User consensusAlternativesIs it worth it?
Better options than

GetYourGuide alternatives

Users often seek GetYourGuide alternatives due to issues with customer service, unexpected charges, and app reliability. Alternatives offer solutions for broader travel planning, itinerary organization, or different booking experiences.

Why users look for alternatives to GetYourGuide

The alternatives

Booking.com
4.8★ · 2,043,358 ratings · Free

Booking.com is primarily a platform for reserving accommodations, with users praising its transparency in showing total costs and options for payment and free cancellation R59R61. It is described as user-friendly for hotel bookings R63.

Better for: Booking.com is better for travelers who prioritize finding and booking hotels, especially those who appreciate transparent pricing and flexible cancellation policies R59R61. It suits users who want an easy-to-use platform for accommodation needs R63.

Head-to-head: GetYourGuide vs Booking.com
Tripadvisor
4.8★ · 476,730 ratings · Free

Tripadvisor serves as a comprehensive resource for researching and booking various travel elements, including hotels and experiences R73R77. Users find it helpful for planning and discovering things to do, though some recent updates have made the map feature less user-friendly R66R68.

Better for: Tripadvisor is better for travelers who want to research and plan their trips comprehensively, using reviews to make informed decisions about hotels and activities R73R77. It suits users who value a single platform for planning, reviewing, and booking R77.

Head-to-head: GetYourGuide vs Tripadvisor
TripIt
4.8★ · 305,777 ratings · Free

TripIt is an organizational tool that helps users consolidate all their travel reservations and details into a single itinerary R80R83R86R89. It allows users to forward booking emails to automatically build their trip plans, eliminating the need to search for individual reservation numbers R86R89.

Better for: TripIt is better for travelers who need a robust system to organize complex itineraries, especially those with multiple reservations for flights, hotels, and activities R80R86R89. It suits users who want to avoid manually tracking confirmation numbers and prefer an automated way to keep all trip details in one place R86R89.

Head-to-head: GetYourGuide vs TripIt
Viator Tours & Attractions
4.9★ · 265,867 ratings · Free

Viator is a platform specifically for booking tours and attractions, offering a wide range of options from popular to off-the-beaten-path adventures R100R103. Users find the website easy to navigate and appreciate the deals available R97R100.

Better for: Viator is better for travelers primarily looking to book tours and activities, especially those who enjoy discovering a variety of options and finding good deals R100R103. It suits users who prioritize a dedicated platform for excursions and attractions R94R97.

Head-to-head: GetYourGuide vs Viator Tours & Attractions
Any.do
4.6★ · 50,303 ratings · Free

Any.do is a task management and to-do list app, praised for its design, functionality, and convenience for individuals and small businesses R114R120. It helps users jot down notes and to-dos, making it useful for students and office workers R117.

Better for: Any.do is better for individuals or small businesses needing a tool to manage daily tasks, to-do lists, and notes R114R117R120. It suits users who prioritize a clean interface and straightforward functionality for personal or work organization, rather than travel planning R114R120.

Head-to-head: GetYourGuide vs Any.do
Stick with GetYourGuide if

You should stick with GetYourGuide if you value a wide selection of excursions and tours, especially for international travel, and have generally positive experiences with specific tour operators R2R5. It's also suitable if you find its interface easy to use for planning and booking multiple activities .

Evidence note: No alternatives had too few reviews to judge.

Frequently asked

Why do people look for GetYourGuide alternatives?
People look for GetYourGuide alternatives due to issues with customer service, including difficulties with refunds and support for problems during tours R4R12R13R25. Users also report unexpected additional charges, tours being overpriced, and problems with the app's functionality, such as crashes or forced downloads R9R10R16R23.
Is GetYourGuide reliable for booking tours?
GetYourGuide's reliability is mixed; while many users report positive experiences with smooth bookings and excellent guides R2R5, others have faced significant issues like last-minute cancellations, unorganized transport, or tours that did not meet safety standards or descriptions R3R6R13R18.
What are common complaints about GetYourGuide's app?
Common complaints about GetYourGuide's app include being forced to download the app to access tickets R1, frequent crashes R23, difficulties with signing up or logging in R7, and poor functionality like inability to share wishlists or issues with booking confirmations R19R21.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R4] GetYourGuide 2/5 · US Unreliable is issues crop up: Buyer Beware! GetYourGuide is just what it says it is, a planning and booking service. If something goes wrong, they cannot help you so you’re on your own if a venue or booking has issues. Refunding you after the fact is the best they can do.
  2. [R12] GetYourGuide 3/5 · GB Mixed: Done 2 bookings. 1 brilliant. Other rip off. Tour guide won’t take responsibility. GetYourGuide either need to make it apparent how to get a refund or chose their suppliers better
  3. [R13] GetYourGuide 1/5 · US Injury: Booking on this app has put me on a tour that put my life in danger. We were on the tour and the tour driver drove us off a sand dune wrecking the vehicle and putting me in the hospital needing to have surgery. The company held no responsibility and made us pay for all the loss myself. Come to find-out the tour company is uninsured and unlicensed so they hold no legal responsibility for th
  4. [R25] GetYourGuide 1/5 · US Never received tickets after money was charges: I was buying 2 adult tickets for San Diego Safari.park for july 5th on july 3rd they take out the money and never receiv the tickets. Try to contact with agent and its saying that internet connectivity issue they will refund money issue in 3-5 business days. They told me buy the tickets again. So i try to purchased again same issue and reason afylter
  5. [R9] GetYourGuide 3/5 · GB Charge: After the payment to “Get Your Guide” there is an additional payment to the skipper. Our payment was €150
  6. [R10] GetYourGuide 1/5 · US Overpriced & Underdelivered: Don’t trust blindly the operator, check reputation in other sources. Double or triple check on details. They offered packages with non operating options, charging even three times window prices.
  7. [R16] GetYourGuide 1/5 · US Charged double for nothing: They charged 168$ for something I could’ve gotten for less than 88$ with no guide and no amenities to go with it. I mean dang. I freaking tshirt would have been nice for what was charged
  8. [R32] GetYourGuide 4/5 · US Blackbeard Pirate Cruise: While the event itself was enjoyable and well-done and geared for kids, this app listed that a costume was included but they are not. They are available for purchase, but not included.
  9. [R1] GetYourGuide 1/5 · US Marketing forzado: Te fuerzan a descargar la aplicación si quieres ver los tickets que compraste en Internet.
  10. [R7] GetYourGuide 1/5 · US The payment window won't appear. It asks for a reservation number to make an inquiry, so what am I supposed to do? · translated
  11. [R19] GetYourGuide 1/5 · US Poor functionality: Tried loading a booking made with wife’s email & my email. It wont show on my app. Poor service
  12. [R23] GetYourGuide 1/5 · US Suckiest app ever: I love GYG to book excursions but it’s the most difficult app to use; it crashes so often I can’t handle it. I’m close to switching to viator or something because it drives me insane
  13. [R3] GetYourGuide 3/5 · US Was #1 fan until this trip…: I was loving this company and app…booking on average over a dozen tours each summer vacation to Europe and telling anyone who would listen how superior they were to Viator. Fast forward to this trip to Italy, I started with 14 bookings. We were on a 11 hour flight from states to first leg in journey (Frankfurt Germany) and upon landing I received an email that they’d c
  14. [R6] GetYourGuide 3/5 · GB Great App, awful experience.: The App is fantastic and very user friendly but the transport was extremely unorganised and it was not a good experience. Firstly I had chosen my pick up point which was confirmed by the App, we arrived at the pick up spot early and there was no sign of the bus. I contacted the company who told me we were at the wrong place, despite following the directions on the map
  15. [R18] GetYourGuide 3/5 · GB Modena Ferrari trip: Although the day was amazing, we arrived early as asked by get your guide. Only to be kicked out of the car park by security at Modena. Please stop telling people to arrive early as you won’t be let in until 9.00am, Not a second earlier.
  16. [R59] Booking.com 5/5 · US Booking.com: I love reserving through this app. 100% transparent and allow you to add applicable discounts. Only thing I would suggest is adding military option
  17. [R61] Booking.com 5/5 · US Booking: Love how they tell you the total and also works with you on payment and free cancellation
  18. [R63] Booking.com 5/5 · US User friendly: Very easy to use on the go!
  19. [R66] Tripadvisor 4/5 · US TripAdvisor is great: Was looking for breakfast ideas near my apartment but did not get many choices. Most major attractions were listed up front. Nice touch for rewards.
  20. [R68] Tripadvisor 1/5 · US Nothing like breaking a perfect app for no reason: I’ve been using y’all for years, but I’ve got to find an alternative. This mapbox map thing is clunky and unhelpful As a user: I would like to see a list of things to do nearby. Clicking “Nearby” brings me to an infuriating map with no list view. I have no interest in zooming in to various pins on the map & clicking through them. Feels like y’a
  21. [R73] Tripadvisor 5/5 · US My Go-To resource: Whether looking for hotels or booking experiences, this is my first source for researching places with which I am unfamiliar.
  22. [R77] Tripadvisor 5/5 · US Great Platform: Everything you need in one app! Makes planning, reviewing and booking a breeze!
  23. [R80] TripIt 5/5 · US Organization works great: Love how this helps me find every reservation! Use for camping around the USA and Canada. Wish all reservations systems worked the same but can keep it all organized perfectly.
  24. [R83] TripIt 5/5 · US Best travel app: Highly recommend- keep tract of all your trips. Easy to use.
  25. [R86] TripIt 5/5 · US Can’t live without it!: I have been using (and LOVING) TripIt for years. I truly don’t know how anyone travels without it. The ease of being able to pull up ALL my reservation numbers with 2 clicks (no more hunting through email!) is a godsend. I don’t know what I would do without this app!
  26. [R89] TripIt 5/5 · US 10+ year TripIt user: Our family has been using TripIt for more than 10 years. Every trip no matter how big or small gets put into the app. We never have to look for an email or print out a receipt. Every detail is included in TripIt. The email forwarding works very well; no copy and paste, no re entering info. Best travel app we use.
  27. [R94] Viator Tours & Attractions 5/5 · US Viator Booking: I am in town for a sorority convention and I’ve booked two activities through viator and it has been a breeze.
  28. [R97] Viator Tours & Attractions 5/5 · US Website: Website is easy to navigate
  29. [R100] Viator Tours & Attractions 5/5 · US Great deals!: I love using Viator to book fun adventures! Any time I’m in a city I open the app it gives me great options to do fun things that I wouldn’t even think of! Recently I hit a walking tour in Lisbon for 4€. Deal!
  30. [R103] Viator Tours & Attractions 5/5 · US Adventures on Steroids: This app has helped me to find both popular and off the beaten path adventures so that I could plan out the best vacations for my family in NYC, Nashville, and Key West.. so far. More to come!
  31. [R114] Any.do 5/5 · US Love it ❤️: Design, functionality, convenience. Simply the best. I wish you great success! · translated
  32. [R117] Any.do 4/5 · US ALMOST Perfect: On the website, you’re able to change the background, but on the app you cannot. Wish you could change the background on the app too! Otherwise, this is a great app for students and office workers who just need an app that they can jot down notes and to-do’s! I personally enjoy using the desktop website more than the iOS app (at least on iPad), as it is more streamlined and easier
  33. [R120] Any.do 5/5 · US Perfect!: Has everting you need as an individual or a small business no complications no learning curve
  34. [R2] GetYourGuide 5/5 · US NY to Niagara: Rozina was absolutely wonderful! She was knowledgeable, amiable, thoughtful, humorous, and kind. The tour was interesting and exciting. We did the Journey Behind The Falls and the Boat Ride for a reasonable price. I recommend See Sight Tours if you’re visiting the Niagara Falls on the Canada side. Thank you, Rozina!
  35. [R5] GetYourGuide 5/5 · US Always comes through: I used gyg multiple times in the last few weeks for excursions and tours. It’s great for coming up with things to do in your area. Every time, it has worked like a charm from meeting point to starting time and so forth. It seems to be cheaper than the viator options but I don’t really know for sure. Anyway, reliable
  36. [R21] GetYourGuide 2/5 · US Frustrated: This app has great ideas to participate in but really needs a way to share your wishlist with other members of your group

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store