Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

GetYourGuide vs TripIt

GetYourGuide 4.9★ · Free to download 75
Winner Tie
TripIt 4.8★ · Free + IAP 70

GetYourGuide is better for booking tours and activities with local guides, while TripIt excels at organizing existing travel itineraries.

Full reviews: GetYourGuide · TripIt

GetYourGuide is a strong choice for discovering and booking local tours and experiences, often praised for its variety and ease of use, though it faces issues with cancellations and customer support. TripIt is a robust itinerary organizer, highly valued for consolidating travel details from emails, but users report increasing bugs and frustration with its Pro features and customer service.

Head to head

Features: Tour Booking & Discovery edge: GetYourGuideR2R8R11R14
GetYourGuide GetYourGuide is highly praised for its extensive selection of tours and activities, making it easy to discover and book experiences globally R2R8R11R14. Users appreciate the ability to read reviews from real people to make informed decisions R8 and find unique, local experiences R11.
TripIt TripIt's primary focus is itinerary organization, not tour booking. While it can consolidate tour bookings made elsewhere, it does not offer features for discovering or booking new activities R70.
Features: Itinerary Organization edge: TripItR1R6R19R22
GetYourGuide GetYourGuide allows users to keep track of their bookings, but some users desire more robust sharing options for trip details with others R6R22. Issues with tickets not showing up in the app or requiring app download for access are reported R1R19.
TripIt TripIt is highly regarded for its ability to consolidate all travel information (flights, hotels, rental cars, tours) into one organized itinerary, often automatically from forwarded emails . Users particularly value not having to hunt through emails or print documents .
Ease of Use tieR7R14R19R20
GetYourGuide Many users find GetYourGuide easy to navigate, plan, and book activities R14R20. However, some report significant app crashing, difficulty with login and verification codes, and poor functionality for managing bookings R7R19R33.
TripIt TripIt is often praised for being easy to use and intuitive for organizing travel . However, recent reviews indicate increasing issues with email integration, manual updates, and general bugginess R75.
Reliability & Support edge: GetYourGuideR3R4R5R15
GetYourGuide GetYourGuide's reliability is mixed. While some users report smooth experiences R5R20, many highlight significant issues: last-minute cancellations R3, tickets not working , guides not showing up , and poor communication R15. Customer service is described as unhelpful or terrible by some R4, though others had positive experiences with quick issue resolution .
TripIt TripIt's reliability has declined, with users reporting frequent bugs, crashing, and issues with email parsing . A major concern is the app blocking access for users with VPNs, locking them out of their accounts . Customer service is widely criticized as terrible or non-existent .
Price & Value edge: GetYourGuideR2R10R13R16
GetYourGuide GetYourGuide is free to download, and users generally find the tour prices reasonable R2. However, some reviews mention tours being overpriced compared to local options R10R16 or having hidden additional payments . There are also reports of being charged for services not received or for unlicensed operators R13.
TripIt TripIt offers a free version and a paid Pro subscription. While the free version is valued for basic organization R86, the Pro features are often seen as not worth the cost, especially outside the US R64R67R69R70. Users complain about survey pop-ups even for paid users R64 and difficulty canceling subscriptions .
Pick GetYourGuide if

you are looking to discover and book local tours and activities for your trip, appreciate a wide variety of options, and want to read user reviews before booking R8R11R14.

Pick TripIt if

you need a centralized app to organize all your existing travel bookings (flights, hotels, cars, tours) into a single, easy-to-access itinerary, especially if you frequently travel for work or leisure and want to avoid sifting through emails .

Evidence note: GetYourGuide's reviews are heavily skewed towards tour experiences, with less focus on app functionality beyond booking. TripIt's reviews are almost entirely about its itinerary management and recent technical issues, with little mention of tour booking capabilities.

Frequently asked

Is GetYourGuide reliable for booking tours?
GetYourGuide has mixed reliability; many users report positive experiences with smooth tours and knowledgeable guides R2R5, but a significant number encounter issues like last-minute cancellations, tickets not working, or guides not showing up R3R4R15.
Does TripIt Pro offer good value?
TripIt Pro's value is debatable, with many users finding its premium features, such as seat tracking or airfare refund notifications, to be unreliable or not functional outside the US R64R67R69R70. Some paid users also complain about intrusive survey pop-ups R64.
Can I share my itinerary with others on these apps?
TripIt is highly praised for its ability to easily share itineraries with co-travelers and family, ensuring everyone stays informed R75R86. GetYourGuide users, however, express a desire for more robust sharing options for booked trip details R6R22.
Are there login or account access issues with either app?
GetYourGuide users report difficulties with signing up, receiving verification codes, and persistent login loops R7R33R35R43. TripIt users also face login challenges, including issues with Apple ID integration on Mac and being locked out of their accounts when using a VPN .

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] GetYourGuide 5/5 · US NY to Niagara: Rozina was absolutely wonderful! She was knowledgeable, amiable, thoughtful, humorous, and kind. The tour was interesting and exciting. We did the Journey Behind The Falls and the Boat Ride for a reasonable price. I recommend See Sight Tours if you’re visiting the Niagara Falls on the Canada side. Thank you, Rozina!
  2. [R8] GetYourGuide 5/5 · US Need a little help planning? Use- Get your guide: When planning to go to Iceland I made a list of all the top things to do and see. I read many reviews on Get Your Guide from real people about each option. The ones we chose were spot on. I feel I was able to make educated decisions on what we would enjoy the most based on the feedback and accurate descriptions of the excursions we selected. Than
  3. [R11] GetYourGuide 5/5 · US Made out trip better: We took tours in London- as Ghost Tour, Seville- a tuktuk, Rome- a street food walking tour and a pasta making class. Every tour was small and intimate and a great way to get to know the area from a local. I will Keep using get your guide to get to know cities as I visit.
  4. [R14] GetYourGuide 5/5 · US GetYourGuide App Is Excellent: The GetYourGuide App is great because you can easily review, plan and book various attractions for your upcoming trip. It is very easy to navigate to different sections of the app. I highly recommend that you download and use the GetYourGuide App prior to departing on your next trip.
  5. [R1] GetYourGuide 1/5 · US Marketing forzado: Te fuerzan a descargar la aplicación si quieres ver los tickets que compraste en Internet.
  6. [R6] GetYourGuide 3/5 · US Need more options for sharing.: There needs to be an option to forward all the details of a trip, already booked, to another person. Or to add another persons name on the trip and then have them able to see all the info. I don’t have Google or AOL mail avail to me from my bookings.
  7. [R19] GetYourGuide 1/5 · US Poor functionality: Tried loading a booking made with wife’s email & my email. It wont show on my app. Poor service
  8. [R22] GetYourGuide 2/5 · US Frustrated: This app has great ideas to participate in but really needs a way to share your wishlist with other members of your group
  9. [R7] GetYourGuide 1/5 · US The payment window isn't appearing. It asks for a reservation number to make an inquiry. What am I supposed to do? · translated
  10. [R20] GetYourGuide 5/5 · US Accurate and Easy to Book: Been using GetGuide for any international or domestic trips. Awesome and easy transactions
  11. [R3] GetYourGuide 3/5 · US Was #1 fan until this trip…: I was loving this company and app…booking on average over a dozen tours each summer vacation to Europe and telling anyone who would listen how superior they were to Viator. Fast forward to this trip to Italy, I started with 14 bookings. We were on a 11 hour flight from states to first leg in journey (Frankfurt Germany) and upon landing I received an email that they’d c
  12. [R4] GetYourGuide 2/5 · US Unreliable is issues crop up: Buyer Beware! GetYourGuide is just what it says it is, a planning and booking service. If something goes wrong, they cannot help you so you’re on your own if a venue or booking has issues. Refunding you after the fact is the best they can do.
  13. [R5] GetYourGuide 5/5 · US Always comes through: I used gyg multiple times in the last few weeks for excursions and tours. It’s great for coming up with things to do in your area. Every time, it has worked like a charm from meeting point to starting time and so forth. It seems to be cheaper than the viator options but I don’t really know for sure. Anyway, reliable
  14. [R15] GetYourGuide 3/5 · US Get you Guide & Operator Communication: Showed up at meeting point for tour and it had been rescheduled to hour and half later. Despite getting constant reminders in 19 AM meeting time . Tour operated indicated they tried to reach us . Idk - strange to get continuous reminders from Get Your Guide if your operator changed time 🥴
  15. [R10] GetYourGuide 1/5 · US Overpriced & Underdelivered: Don’t trust blindly the operator, check reputation in other sources. Double or triple check on details. They offered packages with non operating options, charging even three times window prices.
  16. [R13] GetYourGuide 1/5 · US Injury: Booking on this app has put me on a tour that put my life in danger. We were on the tour and the tour driver drove us off a sand dune wrecking the vehicle and putting me in the hospital needing to have surgery. The company held no responsibility and made us pay for all the loss myself. Come to find-out the tour company is uninsured and unlicensed so they hold no legal responsibility for th
  17. [R16] GetYourGuide 1/5 · US Charged double for nothing: They charged 168$ for something I could’ve gotten for less than 88$ with no guide and no amenities to go with it. I mean dang. I freaking tshirt would have been nice for what was charged
  18. [R64] TripIt 1/5 · US Stop survey pop ups: I’m a paid app user. As a developer you realize I like the app more than $50 in my pocket. If you’re gonna interrupt my CX, I will stop to share my thoughts in 1 star reviews.
  19. [R67] TripIt 2/5 · US Bring back TripIt Pro: I’ve been a user of TripIt for more than 10 years and a subscriber to the Pro version for the past 3 yrs. Since major upgrades to incorporate AI into the app it simple stops working and has become very manual intensive. Would not recommend the application at this time. Give it about 6 months (Dec 26). If the application is still in use then maybe worth considering.
  20. [R69] TripIt 3/5 · US Kinda useless: The seat map feature does not work on the mobile app, so for my use case the app is kinda useless since that was the main feature I wanted to use.
  21. [R70] TripIt 1/5 · US Use Chat GPT instead: Does not import everything like it says it does. I’ve sent multiple emails and pdfs for our comprehensive itinerary to include theater and show documents and nothing. Don’t waste your money or time. It will just cause frustration prior to your trip.
  22. [R75] TripIt 3/5 · US Helpful App with Frustrating Glitch: This is an amazing app for consolidating all travel info in one place. It also makes it easy to share with others. The most frustrating issue with it is the inability to manually change the time zone from the default GMT when entering travel details. There may not be a known address for an activity, and without entering one the app will default to GMT. If this
  23. [R86] TripIt 5/5 · US Great app for organizing travel: So glad to have this app. You can at a glance share the itinerary and share with your loved ones. Was using free version for a while but have switched to the paid version which allows you to save all of the confirmations and more details provided by hotels and tour companies so you don’t have to search through emails or printouts.
  24. [R33] GetYourGuide 1/5 · US Too hard: Difficulty with signing up
  25. [R35] GetYourGuide 1/5 · US Doesn’t let me log in: It keeps saying it sending me a code but the code isn’t arriving. I’ve check spam and junk
  26. [R43] GetYourGuide 1/5 · US HORRIBLE!: Every time I sign in to look for my booking, it continually has me putting in my email and password only to give me a numbered code. then I have to start the process all over again. This happened five times. I'm just looking for my booking! They make it impossible. Therefore, I'll now cancel my booking and delete the account. Thanks!

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store