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Updated July 2026 · real, multi-region App Store reviews
User consensusAlternativesIs it worth it?
Better options than

Verizon Cloud alternatives

Verizon Cloud users often look for alternatives due to persistent bugs, slow performance, and concerns about data retention upon switching carriers. Alternatives like Google Drive and Google Photos offer more reliable cloud storage, while My Verizon and Google address other user needs.

Why users look for alternatives to Verizon Cloud

The alternatives

Google Drive
4.8★ · 7,654,354 ratings · Free

Google Drive provides a cloud storage solution that users find generally user-friendly and consistent for storing various file types, including VR content R5R58R62R64. It helps users with their daily life and offers organized and convenient storage R62R64.

Better for: Google Drive is better for users who need a reliable and organized cloud storage solution for a variety of files, including those who want to post VR content R5R64. It suits users looking for a consistent and user-friendly experience for daily use R58R62.

Head-to-head: Verizon Cloud vs Google Drive
My Verizon
4.7★ · 5,511,625 ratings · Free

My Verizon is an all-in-one application for managing Verizon services, with some users praising its service, speed, and customer support R66R71R75. It can be effective for payment applications and managing service issues R75.

Better for: My Verizon is better for existing Verizon customers who need to manage their account, pay bills, and access customer support for service issues R71R75. It suits users who value an integrated app for their carrier services, provided it functions correctly for them R67R75.

Head-to-head: Verizon Cloud vs My Verizon
Google
4.6★ · 4,800,741 ratings · Free

The Google app is primarily a search and information tool that some users appreciate for its predictive capabilities and ability to provide sections on topics of interest R80. It is also valued for protecting accounts and offering great services across platforms R88.

Better for: The Google app is better for users who rely on search, predictive features, and account security across Google's ecosystem R80R88. It suits those who want a comprehensive tool for information access and managing their Google services R80R90R92.

Head-to-head: Verizon Cloud vs Google
Google Photos
4.8★ · 1,425,514 ratings · Free

Google Photos is a popular app for backing up photos automatically and creating videos from them R97R98R100R103. Users generally find it good for storing photos and appreciate its features for organizing memories R97R100R103.

Better for: Google Photos is better for users who want automatic photo backup and features like video creation and memory organization R97R98R100R103. It suits those who prioritize a dedicated photo storage solution, especially if they are comfortable with Google's ecosystem R98R100.

Head-to-head: Verizon Cloud vs Google Photos
Verizon Call Filter
4.7★ · 309,420 ratings · Free

Verizon Call Filter is designed to block spam calls, with some users finding it effective at reducing the number of unwanted calls they receive R108R114R116R118. It can significantly improve the user's experience by silencing spam and scam calls R116.

Better for: Verizon Call Filter is better for Verizon customers who are overwhelmed by spam and scam calls and want a tool to filter them out R108R114R116R118. It suits users looking to improve their call experience by reducing interruptions from unknown numbers R116.

Head-to-head: Verizon Cloud vs Verizon Call Filter
Stick with Verizon Cloud if

You should stick with Verizon Cloud if you find it works reliably for you, providing easy backup and access to photos, videos, music, and documents, and if you value its convenience for storing important files R2.

Evidence note: None of the alternatives had too few reviews to judge.

Frequently asked

Why do users dislike Verizon Cloud?
Users dislike Verizon Cloud due to persistent bugs, such as inability to log in or connect, frequent error messages, and failures in backing up data R6R10R14R18. They also report slow performance, with backups taking days and the app causing phones to overheat R1R3R12R16.
Is Verizon Cloud reliable for photo backup?
Verizon Cloud's reliability for photo backup is mixed; while some users find it easy and effective for storing photos and videos R2R15, many others report issues with uploads failing, slow synchronization, and the app not working at all R1R12R16R22.
What happens to Verizon Cloud data if I switch carriers?
If you switch to a different carrier, Verizon Cloud may delete your cloud and you could lose all your pictures and contacts R4.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R6] Verizon Cloud 1/5 · US No longer functions: Can’t log in. Always says “can’t connect to cloud” before that it stopped backing up saying “something went wrong”
  2. [R10] Verizon Cloud 1/5 · US Your app: Used to work but no it doesn’t work at all. Just get the never ending thinking ball!! What’s going on?
  3. [R14] Verizon Cloud 1/5 · US Doesn’t work: Keep getting an error message
  4. [R18] Verizon Cloud 1/5 · US Does Not Work: I follow all of the instructions: turn off lock screen, plug-in phone, connect to Wi-Fi, ensure the app has access to all contacts. No matter how many times I click sync, the app continues to say I have zero contacts synced. Pathetic. Just like Verizon.
  5. [R1] Verizon Cloud 1/5 · US How does anyone like this?!?!: Am I the only one who doesn’t have DAYS to look back through for a photo or video? And with the app open, the phone gets so hot you can’t hold it!! This is my 3rd different iPhone and they all do the same thing.
  6. [R3] Verizon Cloud 3/5 · US Verizon: Slow & locks up all the time
  7. [R12] Verizon Cloud 1/5 · US Awful: Videos failed to play back all the time. Uploading takes forever or outright doesn’t work even over a gigabyte connection. The app is terrible. Time for a new development team.
  8. [R16] Verizon Cloud 1/5 · US Slow is an understatement: Taking days to back up with lock screen off and WiFi on
  9. [R4] Verizon Cloud 1/5 · US Don’t use Verizon cloud: Don’t waste your money on Verizon cloud. Once you switch to a different carrier they will Delete your cloud and you will Lose all pictures and contacts. Don’t waste your money and don’t lose your information. Verizon is petty.
  10. [R30] Verizon Cloud 2/5 · US Issue with app first time!: I’ve used the Verizon app for many year’s . I have never had any issues with the app itself until yesterday! I had a Verizon issue which they did not or failed to inform me a few years ago that I had to go up in GB or my Verizon would disconnect. Which it did and I could not get it back!’ Okay, this issue is on an Apple iPhone 15 Pro Max. Yesterday, my iPhone pictures
  11. [R8] Verizon Cloud 1/5 · US Annoying: Not needed.
  12. [R20] Verizon Cloud 1/5 · US Worst app ever: Terrible to use and does not merge to new phone when upgraded
  13. [R22] Verizon Cloud 1/5 · US App always try to synchronize full mode, no incremental sync: App always try to synchronize full mode, no incremental sync
  14. [R34] Verizon Cloud 1/5 · US So annoying and crazy how much they charge for a family plan: Any time I get a new phone I always have logging issues between my new phone and my old one. I just want my old data to be uploaded onto my phone. I spent thirty minutes with customer service telling me this is your plan but I know it wasn’t.
  15. [R5] Verizon Cloud 5/5 · US Mines: Greet
  16. [R58] Google Drive 5/5 · US Google Drive review A+: Always user friendly and consistent
  17. [R62] Google Drive 5/5 · US So amazing.: Google Drive really helps me with my daily life. 10 out of 10
  18. [R64] Google Drive 5/5 · US Amazing: Organized and convenient
  19. [R66] My Verizon 5/5 · US 5stars service: Great service and speed
  20. [R67] My Verizon 3/5 · US It Works Now: App finally works again, so far only 3 stars instead of one…docking you for pain and suffering(subject to change).
  21. [R71] My Verizon 5/5 · US Great: Wonderful Service and customer and tech support
  22. [R75] My Verizon 5/5 · US All in One: Most effective all in one payment applications in the App Store.
  23. [R80] Google 5/5 · US I love it: It can predict. My classes gives me sections on things I love this app!
  24. [R88] Google 5/5 · US Deon Davon Podcast: Outstanding google help protect all accounts they have great services in every platform
  25. [R90] Google 5/5 · US Great Service: Attention to detail, professional and diagnosed the problem.
  26. [R92] Google 5/5 · US Amazing: Amazing app
  27. [R97] Google Photos 5/5 · US Very cool!: I love how they make videos for you , very cool! keep up the great work!
  28. [R98] Google Photos 3/5 · US Good at one thing. And only that.: I’ve been using Google Photos for years. At its core, it’s great. It backs up my photos without my having to do anything. But that’s on one account. I have multiple Google accounts that I use regularly. The Google Photos app is only useful with the account I back up to. And here’s why. I can’t filter between backed up and non-backed up photos. The Google Photos
  29. [R100] Google Photos 5/5 · US Google Photos: I use this app frequently. I haven’t had any problems with storage of my photos. Sometimes quality isn’t that good but overall it’s a good app. I would recommend it to anyone.
  30. [R103] Google Photos 5/5 · US Awesome: Thank you for your help selecting special people, events and places and sharing with me.
  31. [R108] Verizon Call Filter 4/5 · US Wait for keeping out pesky calls: It is a true work of art to keep out the pesky calls. I love it.
  32. [R114] Verizon Call Filter 5/5 · US Spam calls: I love how the app recognizes spam, very rarely it isn't spam
  33. [R116] Verizon Call Filter 5/5 · US Call filter: It has made my life so much better was getting 10 to 20 calls a day about loans I did not apply for much better
  34. [R118] Verizon Call Filter 5/5 · US Spam: Great for keeping spam calls away
  35. [R2] Verizon Cloud 5/5 · US Best cloud ever: Photos, videos music backed up easily.
  36. [R15] Verizon Cloud 5/5 · US Saved by the Cloud: Always the cynic... But this Application saved my buttocks when I had to upgrade. Recommend this to keep your pics and contacts backed-up. Easy to restore in the event of a catastrophe... 👍🤗😎

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store