Verizon Cloud

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R1] 5/5 · US Best cloud ever: Photos, videos music backed up easily.
2. [R10] 5/5 · US Up in the Cloud: Verizon Cloud is very important to me for storing important documents and photos so I can access them at any time. That is very convenient for me.
3. [R11] 5/5 · US Saved by the Cloud: Always the cynic... But this Application saved my buttocks when I had to upgrade. Recommend this to keep your pics and contacts backed-up. Easy to restore in the event of a catastrophe... 👍🤗😎
4. [R24] 5/5 · US Great: Great app don’t have to worry about losing my pictures
5. [R59] 5/5 · US Thank god: I had to completely reset my phone yesterday and had everything not backed up to the iCloud and Verizon Cloud on automatic backup. I would’ve lost everything because I was not prepared.
6. [R9] 5/5 · US Pbsc: Easy to do
7. [R18] 5/5 · US Great job: Easy to use.
8. [R54] 5/5 · US Thanks for the unlimited: Seems the app has improved a lot I got nothing to complain about
9. [R71] 5/5 · US Unlimited space: Great
10. [R5] 1/5 · US No longer functions: Can’t log in. Always says “can’t connect to cloud” before that it stopped backing up saying “something went wrong”
11. [R12] 1/5 · US Your app: Used to work but no it doesn’t work at all. Just get the never ending thinking ball!! What’s going on?
12. [R16] 1/5 · US Doesn’t work: Keep getting an error message
13. [R63] 1/5 · US App Does Not Work: When logging in the app says my account does not have Cloud. I do have Cloud, according to my bill and as confirmed by Verizon support, and I can use cloud via the web. Just won’t work on the app. I’ve contacted Verizon support several times but no one seems to be able to fix the problem.
14. [R15] 1/5 · US Awful: Videos failed to play back all the time. Uploading takes forever or outright doesn’t work even over a gigabyte connection. The app is terrible. Time for a new development team.
15. [R22] 1/5 · US Slow is an understatement: Taking days to back up with lock screen off and WiFi on
16. [R96] 3/5 · US Verizon: Slow & locks up all the time
17. [R116] 2/5 · US Questioning if there’s a bug: I’m not able to upload my pictures/videos over mobile data. I can’t deselect contacts, videos, and photos. I’ve been trying to upload ~400 things and it’s been over 24 hours.
18. [R191] 1/5 · US App keeps crashing: Every time I start to upload my photos and videos the app will crash and nothing will upload. I have all the correct settings on and nothing will work properly.
19. [R3] 1/5 · US Don’t use Verizon cloud: Don’t waste your money on Verizon cloud. Once you switch to a different carrier they will Delete your cloud and you will Lose all pictures and contacts. Don’t waste your money and don’t lose your information. Verizon is petty.
20. [R104] 1/5 · US Messed up with my Contacts: After installing the latest version 25.6.12 of this app few days ago and synchronizing with Verizon Cloud, this app deleted about a third of my contacts and messed up with another half of them by deleting phone numbers. Never had this problem with Verizon Cloud up until this “latest and greatest” update. New app has very different look and developers obviously failed to
21. [R179] 1/5 · US Never again: There are so many other options for you to store your data, and you will be able to access it anywhere, anytime. If you ever decide to leave Verizon, you lose everything you stored. I lost everything 5 years ago and I’m still upset. They will tell you "sorry, if you don’t have a phone number with us there’s nothing we can do”.
22. [R222] 1/5 · US Everything is gone: My cloud has been wiped clean. Over ten years of memories gone overnight. The app will not keep me signed in and it constantly keeps freezing. Yet one thing remains consistent, I keep getting charged monthly. I want my photos back!
23. [R165] 3/5 · US Albums Not Showing: Photos back up just fine. However, I created multiple albums to organize my photos in the cloud app and none of them are showing up. I contacted Verizon for assistance 3 weeks ago with no help. I tried creating new albums and those are also not showing up. I only see the option for new albums and but when I make a new album it doesn’t show up either. Whats the point of having f
24. [R246] 3/5 · US Underwhelming and average: I had high hopes but in the end it lacks BASIC features that one would look for. 1. Why can you not SEARCH on the desktop version of the app? 2. Why must I send individual pictures to the vault (after opening each one) rather than being able to select multiple files and send to vault?!?!? What idiot developed this very lackluster cloud storage “solution” for a MAJ
25. [R183] 1/5 · US Half baked underperforming app. ☹️: Start with a new development team, clearly an overseas cheap way out for Verizon. App is not even close to cloud service. Kindergarten at best. App is not worthy to charge a fee. Albums nowhere to be found. Cluttered layout and user interface. No security at all while opening app. No face id, Pin etc. All access allowed. Albums created don’t show. Hey Verizo
26. [R196] 1/5 · US Not user friendly: Buddy theres no log out button?? My friend got us a verison account with each different profiles to save our photos but there is absolutely no way to log into my account from hers.. its constantly uploading my photos to the main account holder and its annoying
27. [R216] 1/5 · US Worst interface. And no web access!: How can this be rated so high? I guess the review let from 5 years ago giving it 5 stars then complaining it doesn’t back up their phone helps to explain. Let’s start with access. Although there are links on how to access by browser, they bring you to a page telling you to download the app. What if I’m elsewhere and just want to download a file of mine? No
28. [R194] 1/5 · US Doesn’t work: Does not work and keeps telling me download failed because no room on device. Well I have plenty of space and can’t download from app to iPhone! I hate this app and am through with Verizon cloud service!
29. [R207] 1/5 · US Terrible Download Experience: Long time Verizon customer. This app does what it says and you can upload securely your photos. Woe onto you if you want to download them to your PC. I believe Verizon purposely makes it difficult so you have no choice but to keep paying them for the service. Verizon app only lets you download them one picture at a time and the web version times out so you can’t down
30. [R209] 1/5 · US iPhone App: This app on the iPhone is horrible. It will not download your selected photos. Use a different cloud storage.
31. [R2] 1/5 · US How does anyone like this?!?!: Am I the only one who doesn’t have DAYS to look back through for a photo or video? And with the app open, the phone gets so hot you can’t hold it!! This is my 3rd different iPhone and they all do the same thing.
32. [R224] 1/5 · US Can’t logout: I am trying to switch my cloud account and there is no way to logout of the account in the app. I have tried deleting the app but once I redownload it automatically signs into the wrong account again. Who builds and app without signout option??
33. [R32] 1/5 · US Does Not Work: I follow all of the instructions: turn off lock screen, plug-in phone, connect to Wi-Fi, ensure the app has access to all contacts. No matter how many times I click sync, the app continues to say I have zero contacts synced. Pathetic. Just like Verizon.
34. [R37] 1/5 · US App always try to synchronize full mode, no incremental sync: App always try to synchronize full mode, no incremental sync
35. [R6] 5/5 · US 𝑮𝒓𝒆𝒂𝒕 𝒂𝒑𝒑: thank you for this app and a great customer service. I hope you have a great day.
36. [R40] 5/5 · US Amazing: Amazing service and awesome customer service
37. [R65] 5/5 · US Customer service: Extremely helpful
38. [R50] 5/5 · US Nice and simple, : If ur using apple, what’s the benefit of paying for another cloud in addition to the reliable one on ur iPhone? 5/5 because I’m also nice and simple.
39. [R170] 1/5 · US Paying iCloud & Verizon cloud?: Got new phone recently. Didn’t realize I’m paying extra or at all for Verizon cloud in addition to iCloud. Are all these storage apps necessary? Bombarded w too much is not a good thing not to mention duplication. Is VC only for pics and videos or everything in ur phone? Wat r differences? Wat r our options?