Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Verizon Cloud vs Verizon Call Filter

Verizon Cloud 4.6★ · Free to download 30
Winner Verizon Call Filter
Verizon Call Filter 4.7★ · Free to download 65

Verizon Call Filter is the better choice for its primary function of blocking spam calls, despite some issues, while Verizon Cloud struggles significantly with basic functionality and reliability.

Full reviews: Verizon Cloud · Verizon Call Filter

Verizon Call Filter effectively reduces spam calls for many users, though some report it misses calls or blocks legitimate contacts. Verizon Cloud, however, faces widespread complaints about login issues, slow backups, and general unreliability, making it a less dependable option for cloud storage.

Head to head

Features edge: Verizon Call FilterR2R12R13R15
Verizon Cloud Verizon Cloud is designed for backing up photos, videos, music, and contacts, with some users appreciating its convenience for storing important documents and easy restoration R2R13R15. However, many users report issues with videos failing to play back, the app not merging data to new phones, and a lack of incremental sync R12.
Verizon Call Filter Verizon Call Filter's main feature is blocking spam and scam calls, which many users find effective in reducing unwanted calls . It also offers features like identifying potential spam and asking callers their purpose . However, users frequently complain about the app blocking important contacts, missing a significant percentage of spam calls, and lacking the ability to block entire area codes R64R66.
Ease of Use tieR1R2R3R11
Verizon Cloud Some users find Verizon Cloud easy to use for backup and storage R2R11. Conversely, many others experience significant difficulties, including the app being slow, locking up, and taking days to back up R1R3. Users also report issues with finding specific photos or videos and the app causing phones to overheat R1.
Verizon Call Filter Verizon Call Filter is generally considered easy to use by some, with positive feedback on its ability to recognize spam . However, other users find it clunky and confusing, requiring external help like ChatGPT to figure out settings . There are also complaints about the third-party reporting tool being cumbersome and requiring too many keystrokes .
Reliability edge: Verizon Call FilterR6R10R14R18
Verizon Cloud Verizon Cloud suffers from severe reliability issues, with numerous reports of the app not working, failing to connect, constant error messages, and login loops R6R10R14. Users also mention backups failing, contacts not syncing, and even contacts being deleted or messed up after updates R18.
Verizon Call Filter Verizon Call Filter's reliability is mixed. While some users praise its consistent performance in blocking spam , many others report that it stops working effectively after a period, allows spam calls to get through, and sometimes blocks legitimate contacts R64R67R85. The app is also reported to crash frequently when opened and fail to update call logs .
Price/Value tieR4R34R67R85
Verizon Cloud Verizon Cloud is free to download, but users complain about its cost, especially when considering its poor functionality R4R34. There's a concern that data is deleted if a user switches carriers, making the investment in the service a waste R4.
Verizon Call Filter Verizon Call Filter is also free to download, but offers a paid premium version. Many users feel the app should be free, or that the paid version is not worth the money because it fails to block enough spam calls or blocks important contacts R67R85R88. Some users appreciate the value of the paid service when it works effectively .
Support edge: Verizon CloudR7R28R34R54
Verizon Cloud Some Verizon Cloud users report positive experiences with customer service R7R54. However, others mention contacting support multiple times without resolution for app issues R28 and difficulties with customer service regarding plan details during phone upgrades R34.
Verizon Call Filter Verizon Call Filter users mention contacting support when the app blocks important contacts, but are told the only solution is to email every number they don't want blocked . There are no other specific mentions of support experiences in the provided reviews.
Pick Verizon Cloud if

you are an existing Verizon customer who needs basic cloud storage and are willing to tolerate significant reliability issues and potential data loss if you switch carriers R4R15.

Pick Verizon Call Filter if

you are a Verizon customer overwhelmed by spam calls and are looking for a tool that, despite its flaws, can significantly reduce the volume of unwanted calls .

Evidence note: The evidence for Verizon Cloud is heavily skewed towards negative experiences, particularly regarding functionality and reliability, despite its higher lifetime rating. For Verizon Call Filter, recent reviews indicate a decline in effectiveness for some users, even with the paid version.

Frequently asked

Does Verizon Cloud work reliably for backing up photos and contacts?
Verizon Cloud has significant reliability issues; many users report the app failing to connect, not backing up photos or contacts, and even deleting or messing up contacts after updates R6R10R18R32.
Can Verizon Call Filter block all spam calls?
Verizon Call Filter does not block all spam calls; while some users report a significant reduction in spam, others still receive many unwanted calls, even with the paid premium version R66R67R73R88.
Does Verizon Call Filter accidentally block legitimate calls?
Yes, Verizon Call Filter has a problem with blocking legitimate calls, including important contacts, emergency services, and even Uber drivers, causing significant inconvenience for some users R64R76R92R105.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Verizon Cloud 5/5 · US Best cloud ever: Photos, videos music backed up easily.
  2. [R12] Verizon Cloud 1/5 · US Awful: Videos failed to play back all the time. Uploading takes forever or outright doesn’t work even over a gigabyte connection. The app is terrible. Time for a new development team.
  3. [R13] Verizon Cloud 5/5 · US Up in the Cloud: Verizon Cloud is very important to me for storing important documents and photos so I can access them at any time. That is very convenient for me.
  4. [R15] Verizon Cloud 5/5 · US Saved by the Cloud: Always the cynic... But this Application saved my buttocks when I had to upgrade. Recommend this to keep your pics and contacts backed-up. Easy to restore in the event of a catastrophe... 👍🤗😎
  5. [R1] Verizon Cloud 1/5 · US How does anyone like this?!?!: Am I the only one who doesn’t have DAYS to look back through for a photo or video? And with the app open, the phone gets so hot you can’t hold it!! This is my 3rd different iPhone and they all do the same thing.
  6. [R3] Verizon Cloud 3/5 · US Verizon: Slow & locks up all the time
  7. [R11] Verizon Cloud 5/5 · US Pbsc: Easy to do
  8. [R6] Verizon Cloud 1/5 · US No longer functions: Can’t log in. Always says “can’t connect to cloud” before that it stopped backing up saying “something went wrong”
  9. [R10] Verizon Cloud 1/5 · US Your app: Used to work but no it doesn’t work at all. Just get the never ending thinking ball!! What’s going on?
  10. [R14] Verizon Cloud 1/5 · US Doesn’t work: Keep getting an error message
  11. [R18] Verizon Cloud 1/5 · US Does Not Work: I follow all of the instructions: turn off lock screen, plug-in phone, connect to Wi-Fi, ensure the app has access to all contacts. No matter how many times I click sync, the app continues to say I have zero contacts synced. Pathetic. Just like Verizon.
  12. [R4] Verizon Cloud 1/5 · US Don’t use Verizon cloud: Don’t waste your money on Verizon cloud. Once you switch to a different carrier they will Delete your cloud and you will Lose all pictures and contacts. Don’t waste your money and don’t lose your information. Verizon is petty.
  13. [R34] Verizon Cloud 1/5 · US So annoying and crazy how much they charge for a family plan: Any time I get a new phone I always have logging issues between my new phone and my old one. I just want my old data to be uploaded onto my phone. I spent thirty minutes with customer service telling me this is your plan but I know it wasn’t.
  14. [R67] Verizon Call Filter 1/5 · US DOES NOT WORK: This call filter app does not work. I am paying for the premium and still get numerous spam calls a day. I also will still get calls from numbers I have already blocked in the app and it has blocked numbers that I have on my contact list. Just a waste of money.
  15. [R85] Verizon Call Filter 1/5 · US No longer effective: I loved having this appp and didn’t mind paying for it because it would stop all spam calls . I renewed it twice and now it sucks . I get spam calls and they’re able to leave voicemails . This is beyond annoying , idk what to do now
  16. [R7] Verizon Cloud 5/5 · US 𝑮𝒓𝒆𝒂𝒕 𝒂𝒑𝒑: thank you for this app and a great customer service. I hope you have a great day.
  17. [R28] Verizon Cloud 1/5 · US App Does Not Work: When logging in the app says my account does not have Cloud. I do have Cloud, according to my bill and as confirmed by Verizon support, and I can use cloud via the web. Just won’t work on the app. I’ve contacted Verizon support several times but no one seems to be able to fix the problem.
  18. [R54] Verizon Cloud 5/5 · US Amazing: Amazing service and awesome customer service
  19. [R32] Verizon Cloud 1/5 · US Does not work: Launching the app throws a message: “Something went wrong”. Apple should remove this app from the store.
  20. [R66] Verizon Call Filter 3/5 · US Getting more Spam calls: The App is missing 75-80% of the spam calls now, even on the upgraded plan.
  21. [R73] Verizon Call Filter 1/5 · US Worst filter ever!: I get 3 to 4 spam calls a day and the Call Filter doesn’t touch any of them. Last week it found one and I was shocked.
  22. [R88] Verizon Call Filter 1/5 · US Useless App and Service!!!!: I pay every month for the plus service and I still receive over 20 calls a day instead of 60 calls. I have to empty my voicemail daily, if not it will be full in 2 days. I have been with Verizon for 20 years and am thinking of switching to t-mobile. THIS is a sore issue because it’s effecting my job and personal life. Silent or not, The calls are still getting through
  23. [R64] Verizon Call Filter 1/5 · US Allows spam calls and blocks important contacts: I get dozens of spam calls every day. This app blocks 5% to 15% of them. It also, despite my best efforts, blocks the alarm monitoring company for the building I manage. I NEED to get those calls, so I am uninstalling this app.
  24. [R76] Verizon Call Filter 1/5 · US Doesn’t actually work: Didn’t block a single of the spam calls I received over the span of 24 hours I had this app installed on my phone, but it did block my boss (who is one of my contacts). Totally pointless and affirmatively causing problems.
  25. [R92] Verizon Call Filter 4/5 · US Helpful Most times: Sometimes my driver is trying to call me from Uber and can’t get through because the number isn’t recognized so they cancel the ride which had led to me being late for work.
  26. [R105] Verizon Call Filter 1/5 · US Useless!: I receive multiple spam calls a day, but when I’m waiting for a return call from my doctor’s office, the call get’s blocked!!!

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store