Verizon Call Filter
Verizon Call Filter is a spam blocking app that users report has become less effective recently, frequently failing to block spam calls while sometimes blocking legitimate contacts, and is plagued by technical issues like crashing and account status errors.
Verizon Call Filter aims to block unwanted spam and scam calls, and while some users praise its effectiveness, a significant number of recent reviews indicate a decline in performance, with many spam calls still getting through and important contacts being blocked. The app also faces criticism for its limited free features, buggy interface, and frequent crashes.
What users like
What users complain about
- Fails to block a large percentage of spam and scam calls, even with premium subscriptionR3R7R11R14
- Blocks legitimate calls and contacts, causing missed important communicationsR7R8R11R15
- App frequently crashes upon opening or when attempting to make changesR13R42R53R57
- Free version has severe limitations, such as a low limit on allowed numbersR43R45R69R167
- Spam calls still leave voicemails, even when blockedR16R21R23R30
- User interface is clunky, confusing, or has scrolling issuesR73R91R141R196
- Lacks features like wholesale blocking of area codesR25R26R30
- Requires frequent re-login or reinstallation due to account status issuesR13R62R74R75
- Some users report an increase in spam calls after installing the appR55R65
Latest update · v18.3
What the developer says changed (the verdict above weighs this against what reviewers report):
Bug Fixes
Recurring themes
Who it's for
This app is for Verizon customers who are overwhelmed by spam calls and are willing to experiment with its settings, potentially paying for the premium version, despite the risk of legitimate calls being blocked R7R11R39. It is not for users who need a highly reliable and bug-free call filtering solution, or those who are unwilling to pay for essential blocking features R31R43R45.
Evidence note: The recent reviews skew heavily negative, which contrasts sharply with the lifetime rating. Many positive reviews are very short and generic, offering less detail than the negative ones. The themes of declining effectiveness and app instability are strongly supported by multiple recent reviews across different users.
Frequently asked
Does Verizon Call Filter block all spam calls?
Can Verizon Call Filter block legitimate calls?
Is the free version of Verizon Call Filter effective?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R1] Wait for keeping out pesky calls: It is a true work of art to keep out the pesky calls. I love it.
- [R4] Spam calls: I love how the app recognizes spam, very rarely it isn't spam
- [R5] Call filter: It has made my life so much better was getting 10 to 20 calls a day about loans I did not apply for much better
- [R6] Spam: Great for keeping spam calls away
- [R49] Spam & Scam Calls: They have stopped all the spam and scam calls coming to my cell phone. Also, if it’s possibly not a spam or scam call, they ask the caller their name and why they are they calling. Sometimes the people hang up & then sometimes they say why they’re calling and it’s legit.
- [R161] Getting irritated: There’s a limit to how many numbers you can tell the app to accept. It consistently blocks numbers that have names because they are in my phone book, including a message from Verizon. It’s madness. I do like the call screening. It does screen the unknown and spam texts. But, to block numbers that are in my phone book is insane and makes me lose a lot of very needed phone cal
- [R3] No Change: Hasn’t done anything at all, no activity after a month of use.
- [R7] Allows spam calls and blocks important contacts: I get dozens of spam calls every day. This app blocks 5% to 15% of them. It also, despite my best efforts, blocks the alarm monitoring company for the building I manage. I NEED to get those calls, so I am uninstalling this app.
- [R11] DOES NOT WORK: This call filter app does not work. I am paying for the premium and still get numerous spam calls a day. I also will still get calls from numbers I have already blocked in the app and it has blocked numbers that I have on my contact list. Just a waste of money.
- [R14] Worst filter ever!: I get 3 to 4 spam calls a day and the Call Filter doesn’t touch any of them. Last week it found one and I was shocked.
- [R8] No voicemails: I can’t receive voicemails. You can’t even hear my recording for leaving a message. It just hangs up. This is even for my saved contacts that call. I’ve tried a lot of spam blockers over the past year. I’m not sure how effective they are or if the robocallers/spammers are just relentless. But the volume seems slightly improved over the last 3 months I’ve tried this one.
- [R15] Doesn’t actually work: Didn’t block a single of the spam calls I received over the span of 24 hours I had this app installed on my phone, but it did block my boss (who is one of my contacts). Totally pointless and affirmatively causing problems.
- [R13] Buggy: This app from the moment I’ve downloaded always has a problem with retrieving the name of my account so nothing ever works. To fix this I’ve had to uninstall the app over two dozen times. Reinstall the app. Log back in. Give all the permissions that they want. For it to stop working again the very next day. This app is not good. I’m not sure where all the five star and four star reviews are
- [R42] Crash: Trying to receive a very important call about a job and it keeps getting filtered out and I can’t do anything about it because this app crashes every time I open it
- [R53] Works but crashes: The app works in the background and reports calls accurately, however if I try to open the app to make changes, it crashes immediately. So I’m unable to make adjustments for certain calls that are being mistakenly blocked. But it is blocking or routing calls to Voicemail that are spam.
- [R57] Crashes upon opening: App won’t even open anymore, crashes immediately.
- [R43] I deleted the app: The free version only allows you a very limited number of calls that it can block or allow. The filter was blocking some of my contacts from work. I ended up deleting the app and setting up my phone to only allow calls from Contacts. I figured that if it's important and it's not a contact, they will leave a message.
- [R45] Garbage App and Customer Service: This app is blocking numbers that are in my phones contact list. It appears that you can only unblock five of your contacts to stop the app from blocking your contacts, but it still fails to block spam calls! Oh but wait, for a subscription fee I can unblock my contact numbers from the app so I can actually receive calls from my contacts! WTF! How about Verizon
- [R69] Allow options too limited: I appreciate the call filter, but there are times it filters calls that I want. You can only 'allow' a limited number of phone numbers. Really? I'm about to have to remove the app.
- [R167] Paid for App but still limited: I paid for this app through Verizon on a monthly basis to have better filtering for spam type calls. A lot of times the app requires input from the user to let it know what is a true spam call and how to categorize it and the user has options to allow or block certain calls. After a while, the app started telling me that I had reached my limit for blocking phone num
- [R16] It used to work: Something happened over the past couple of weeks because it was blocking my spam calls. Now the spam calls are coming through and going to voice mail. I have it set so it’s not supposed to ring and they can’t leave a message. It’s weird because the app does recognize them as spam but is ignoring my settings.
- [R21] No longer effective: I loved having this appp and didn’t mind paying for it because it would stop all spam calls . I renewed it twice and now it sucks . I get spam calls and they’re able to leave voicemails . This is beyond annoying , idk what to do now
- [R23] Useless App and Service!!!!: I pay every month for the plus service and I still receive over 20 calls a day instead of 60 calls. I have to empty my voicemail daily, if not it will be full in 2 days. I have been with Verizon for 20 years and am thinking of switching to t-mobile. THIS is a sore issue because it’s effecting my job and personal life. Silent or not, The calls are still getting through
- [R30] Doesn’t work anymore: Use to work very well then all of a sudden doesn’t work anymore. Why is there a neighborhood limit for adding blocked numbers? The spam filter doesn’t block, so I have to manually add except it only allows up to 10 and you have to put the first six digits. Allow customers to block just from the first 3 digits and it would be amazing. So sick of spam calls leaving me voicemail
- [R73] Clunky: Confusing when downloaded. Had to use ChatGPT to figure out the settings on my phone.
- [R91] Too many key strokes: Using the third party reporting tool is cumbersome in that it requires too many keystrokes and I feel I’m the only one using it. It would be useful to see some stats now and then I.e. number of reporters, how many unique numbers reported and most reported numbers. There’s just NO feedback!!
- [R141] Works well: Works well, however when scrolling through the “Recent” log, it locks up and it doesn’t allow to scroll up or down.
- [R196] Blocks fine, but doesn’t show numbers if you haven’t opened it in a while: Update: I have since deleted the app and updated my plan perks so as to not have to pay for it when I’m not gonna use it. It blocks numbers fine. I just hate that I have to open it so often just to be able to see the numbers that have gone through. Can’t very well report spam through the app if the log doesn’t continue to
- [R25] Need to wholesale block area codes: We need the ability to wholesale block area codes. I receive close to 15 spam calls a day from the following area codes, 822, 833, 844, 855, 866, 877, and 888. This program does not give us the ability to wholesale Black area codes that we have identified as known spammers. That has rendered this Verizon Call Filter plus completely useless against those tactics.
- [R26] 8## Calls not blocked: For nearly a year I have been getting multiple calls, recorded messages that are nearly identical, daily from a handful of area codes. These all seem to come from a single VOIP company. They are rarely, if ever, blocked by Verizon. When I use the app to report and block the numbers I see they have been reported hundreds of times as spam to Verizon. The calls are to obtai
- [R62] This app does next to nothing: As the title says, this app does quite literally next to nothing. I have been using it for 6 months now, and 95% of the spam calls I receive still get through this app, even with my settings adjusted to pretty much block everything. I’ve tried manually flagging calls, this does nothing. It also prompts you to log in every so often for literally no reason, it’s nee
- [R74] Stuck in “Checking Account Status” mode: I had this app installed for about a year if not more, but realized that my spam calls were getting more and more out of control. I made sure the app was updated, closed and reopened it, but cannot get past the screen that says “checking account status… please wait.” I’ve even uninstalled and reinstall the app. Very frustrating, and I’m not even sure it’s t
- [R75] Can’t activate: Can’t get past the activation step, keeps resetting back to home screen, waste of time
- [R55] I’m getting more spam calls than before!: This app is terrible! I got 17 new spam calls today. Not a single call has been blocked since 6/10/26. And even then it only blocked 10% of the time with the max criteria set. What’s the point of this call filter if I have MORE spam than before?!?? Pls get me out of spam h*ll!
- [R65] Pretty sure they sell your number: I began using this and the number of spam calls increased 50%. Im pretty sure they sell your number.
- [R31] Waste of money: It does literally nothing. Both the free version and the paid version. Complete trash.
- [R34] Not worth paying: The majority of spam calls I get are spoofed numbers and this filter doesn’t or can’t do anything about those. I still get multiple calls a day from mostly variations of 800 numbers. This filter does nothing about any of those. Not worth paying for or even using on my phone, taking up memory.
- [R24] Getting more Spam calls: The App is missing 75-80% of the spam calls now, even on the upgraded plan.
- [R36] Blocked contacts, not spam: Contacts told me they tried calling and it didn’t ring. I didn’t understand why until I looked at the app and realized it’s been blocking my saved contacts! And of course it still lets 3-10 spam calls thru every day. Not worth it
- [R39] More spam than ever: Here’s how this app works: I report calls as spam. Verizon lets them through again. I change settings to “all risk levels.” Verizon blocks calls from people in my contacts. My pets’ vet, not a 1-800 or VOIP number, is blocked. I contact support, they tell me the only solution is to email them every number I DON’T want the app to block. Apparently saving numbers to my con
- [R179] Not enough free options: It is good until it blocks numbers you need to come through. You can only “allow” 5 numbers. After that, you have to upgrade to the paid version. I had to stop using it because it keeps blocking numbers that aren’t spam, including from my employer!
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store