Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Verizon Cloud vs Google

Verizon Cloud 4.6★ · Free to download 45
Winner Google
Google 4.6★ · Free to download 75

Google is the better choice for a reliable and feature-rich experience.

Full reviews: Verizon Cloud · Google

While both Verizon Cloud and Google offer free tiers, Google stands out for its superior reliability and user satisfaction. Verizon Cloud users report frequent issues with functionality and support, while Google users appreciate its extensive features despite some recent criticisms.

Head to head

features edge: GoogleR2R12R61R68
Verizon Cloud Users appreciate Verizon Cloud for backing up photos and documents but criticize its functionality and lack of features.
Google Google users enjoy a wide range of features, including search capabilities and AI integration, although some find recent updates problematic.
ease of use edge: GoogleR3R6R70R78
Verizon Cloud Verizon Cloud users frequently report issues with app functionality, including slow performance and login problems.
Google Google users find the app generally easy to use, but some express frustration over constant sign-ins and navigation.
reliability edge: GoogleR4R10R73R78
Verizon Cloud Many Verizon Cloud users report that the app frequently fails to connect or sync properly.
Google Google users have mixed experiences, with some reporting bugs but generally find it reliable for searches and services.
price/value edge: GoogleR19R34R72R85
Verizon Cloud Verizon Cloud is perceived as expensive, with users feeling they might lose access when switching carriers.
Google Google is free to use, although some users express concerns about ads and data privacy.
support edge: GoogleR28R46R77R86
Verizon Cloud Verizon Cloud users often complain about poor customer support and unresolved issues.
Google Google users report mixed experiences with support, but some praise the help they receive.
Pick Verizon Cloud if

you are a Verizon customer looking for a basic backup solution and are already invested in their ecosystem.

Pick Google if

you want a versatile and reliable app for searching and accessing various services without the hassle of frequent issues.

Evidence note: Verizon Cloud's reviews skew negative, especially regarding functionality and support, while Google has a larger volume of reviews that reflect a more consistent user experience despite some recent complaints.

Frequently asked

Which app is better for backing up photos?
Google generally offers a better experience for backing up photos with more reliable performance and features compared to Verizon Cloud, which has frequent issues.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Verizon Cloud 5/5 · US Best cloud ever: Photos, videos music backed up easily.
  2. [R12] Verizon Cloud 1/5 · US Awful: Videos failed to play back all the time. Uploading takes forever or outright doesn’t work even over a gigabyte connection. The app is terrible. Time for a new development team.
  3. [R61] Google 1/5 · US Uses ai: horrible for the planet, your ruining our planet . We need to survive with the planet, The planet doesn’t need us. We need the planet.
  4. [R68] Google 5/5 · US 18 years.: i have been using this app for 18... 18 YEARS.
  5. [R3] Verizon Cloud 3/5 · US Verizon: Slow & locks up all the time
  6. [R6] Verizon Cloud 1/5 · US No longer functions: Can’t log in. Always says “can’t connect to cloud” before that it stopped backing up saying “something went wrong”
  7. [R70] Google 1/5 · US Broken tab management: The AI/Gemini interface inside the Google App completely breaks basic tab management. When I click the "New Tab" button while inside an active AI thread, it fails to open a separate, additional tab. Instead, it completely ignores the command and overwrites my current thread. This destroys my active research progress and pollutes the AI's context window with unrelated questio
  8. [R78] Google 3/5 · GB It’s good but one tiny problem: Google is great for trying to find the things you want to discover or search up. But there seems to be a recurring problem that it takes Google three or four attempts just to load searches. It always says that the website has even been permanently moved to a different website or you haven’t got Internet connection. I do have Internet connection and I think this is a
  9. [R4] Verizon Cloud 1/5 · US Don’t use Verizon cloud: Don’t waste your money on Verizon cloud. Once you switch to a different carrier they will Delete your cloud and you will Lose all pictures and contacts. Don’t waste your money and don’t lose your information. Verizon is petty.
  10. [R10] Verizon Cloud 1/5 · US Your app: Used to work but no it doesn’t work at all. Just get the never ending thinking ball!! What’s going on?
  11. [R73] Google 1/5 · US Worst app ever: Is some of my account no reason I had a YouTube channel with that account and then it just disappeared and wouldn’t let me get back in and I’m disappointed in this app you shouldn’t get it. It’s the worst app ever.
  12. [R19] Verizon Cloud 5/5 · US Verizon: Verizon is a wonderful service. I only wish it was cheaper . Other than the price , I am completely satisfied
  13. [R34] Verizon Cloud 1/5 · US So annoying and crazy how much they charge for a family plan: Any time I get a new phone I always have logging issues between my new phone and my old one. I just want my old data to be uploaded onto my phone. I spent thirty minutes with customer service telling me this is your plan but I know it wasn’t.
  14. [R72] Google 3/5 · US Too many ads, privacy cookies and sales of personal data.: Way too much! People forget there are other, safer ways to search. Anytime I google something, it ends up in ads and emails with an hour. Not everyone wants a Gmail account.
  15. [R85] Google 1/5 · US Wow…: If anyone thought Google was bad before, being biased and all, just wait until you learn about Reckless Ben. Evidently google doesn’t care one bit about anyone’s privacy. They will give ALL your emails and information over to any corporation that asks for it. SHAME ON YOU GOOGLE. You can put those legos somewhere dark and lonely, Google.
  16. [R28] Verizon Cloud 1/5 · US App Does Not Work: When logging in the app says my account does not have Cloud. I do have Cloud, according to my bill and as confirmed by Verizon support, and I can use cloud via the web. Just won’t work on the app. I’ve contacted Verizon support several times but no one seems to be able to fix the problem.
  17. [R46] Verizon Cloud 1/5 · US Constantly puts me in a login loop: This app won’t let me past the login screen, sending me verification messages which I verify and then immediately just get sent back to the login screen. My experience with this app has not accomplished the bare minimum of what it’s supposed to provide and so I can’t give it anymore than a 1 star.
  18. [R77] Google 5/5 · US Great Service: Attention to detail, professional and diagnosed the problem.
  19. [R86] Google 5/5 · US Crashed iPhone: While adding Apple Devices to my iPhone, an error stopped the installation. The iPhone was frozen, I called Apple with my wife’s iPhone. Nothing would allow me to enter my Apple ID. So - the Tech person set up an appt. with Micro Center. Understand, this was the 4th of July. I had to have my iPhone working before July 8th. Micro Center got my phone to allow calls and texts that day

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store