Gametime alternatives
Gametime users often seek alternatives due to issues with customer service, misleading ticket information, and problems with refunds or account credits. Alternatives like Ticketmaster, StubHub, SeatGeek, AXS Tickets, and Vivid Seats offer different strengths in pricing, event variety, and user experience.
Why users look for alternatives to Gametime
- Many users report significant issues with customer service, including difficulty getting in contact, unhelpful responses, and a lack of resolution for problems.R1R4R13R21
- There are complaints about misleading ticket information, such as incorrect seat locations or obstructed views, and tickets not being delivered or being for the wrong date.R3R7R17R19
- Users frequently encounter problems with refunds, even when events are rescheduled or tickets are cancelled shortly after purchase, often receiving app credit instead of money back.R4R15R23R25
- Some users experience app malfunctions, leading to double purchases or unconfirmed transactions, which Gametime then refuses to refund.R4R15R29
- The app may have limited event availability or issues with displaying events in nearby cities.R11
The alternatives
Ticketmaster is a primary ticket vendor known for quick access to popular shows and a wide range of options R52R62. Many users find it easy to use for purchasing tickets without problems R60.
Better for: Ticketmaster is better for users who prioritize direct access to official tickets and a straightforward purchasing process, especially for major events and popular artists R52R60. It may also be preferred by those who have had negative experiences with third-party resellers R58.
Head-to-head: Gametime vs Ticketmaster-BuyStubHub is a resale marketplace that users appreciate for finding deals on seats and for its included pricing R66R77. Some users have had positive experiences with customer service when issues arise R71.
Better for: StubHub is better for users looking for last-minute deals or inexpensive options when plans change R66R77. It suits those who value a wide selection of resale tickets and appreciate transparent pricing R77.
Head-to-head: Gametime vs StubHubSeatGeek is praised by some users for offering cheap tickets and providing good seats, even upgrading them if original tickets have issues R80. It is considered easy to use by some R85.
Better for: SeatGeek is better for users who are primarily seeking the best deals on tickets for various events, including sports, concerts, and magic shows R80. It may also appeal to those who value potential upgrades if ticket problems occur .
Head-to-head: Gametime vs SeatGeekAXS Tickets is a platform for purchasing tickets, though many users report significant issues with its app and website functionality, often being blocked as a bot or struggling with login and ticket transfer processes R93R95R97. Customer service is also a frequent point of complaint R96.
Better for: AXS Tickets is primarily for users attending events at venues that exclusively use AXS for ticketing. However, based on reviews, users should be prepared for potential technical difficulties with the app and website R93R95R97.
Head-to-head: Gametime vs AXS TicketsVivid Seats is a third-party ticket app known for offering competitive prices and the ability to find last-minute tickets R111R113. Users appreciate its ease and simplicity for purchasing tickets R108.
Better for: Vivid Seats is better for users looking for the best prices on tickets, especially for last-minute purchases, and who appreciate a straightforward app experience R108R111R113. It suits those who understand it acts as a middleman for individual buyers and sellers R109.
Head-to-head: Gametime vs Vivid Seats | Buy TicketsUsers should stick with Gametime if they consistently find the lowest prices for their desired events and appreciate the all-in pricing model without hidden fees R2R5R8R20. It is also a good choice for those who find the app user-friendly and easy to use for quick purchases .
Evidence note: AXS Tickets has many negative reviews regarding app functionality and customer service, making it difficult to find consistent positive aspects from user feedback.
Frequently asked
Is Gametime reliable for ticket delivery?
Does Gametime have good customer service?
Are Gametime's ticket prices generally lower than competitors?
What are common issues with SeatGeek tickets?
Is StubHub reliable for parking passes?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R1] Gametime Account: I had a credit in my account of 100 dollars I was going to use it to get some tickets and the credit went away. I haven’t had any luck getting in contact with customer service.
- [R4] Gametime Bad 3rd party reseller: I would NEVER buy through GameTime ever again. I went to purchase tickets that came up as "sold" once I hit the final "pay now" which then came up on my account later as the purchase being complete. GameTime refused to investigate this and I was essentially scammed into double purchasing with ZERO customer support or care. They did not allow me to refund my purchase from TH
- [R13] Gametime Support is useless: Support is useless
- [R21] Gametime Horrible Service: Bought tickets for a dodgers game 3 months ago and still waiting on them last minute. Customer service does nothing to help
- [R3] Gametime Misleading Tickets: Was told my seats were relatively close to the field of a stadium. Come to find out they were nose bleed seats.
- [R7] Gametime Read carefully: Sellers switch dates and seats on your purchase without telling you.! Watch out!!
- [R17] Gametime Noah kahan 7\7\26: Paid a lot of money and there is a Huge pole blocking most of my view highly upset. Cannot see most of the stage. Buyers beware.
- [R19] Gametime Havnt received tix: Paid for my tickets more than 2 weeks ago and still havnt received them. But u charged me for them.
- [R15] Gametime Screwed: The App did not work properly and never confirm completion of purchase so I has to turn off and turn on again to redo the transaction and ended up with three purchases. However, they would not own up to their app malfunctioning and stick me with their no refund policy while pretending to help me!! So be careful when you purchase and make sure that the transaction did not go through befo
- [R23] Gametime Terrible customer service: I have spent thousands and thousands of dollars with this company for tickets a event got rescheduled only 3 weeks in advance and it was on the other side of the the country and they wouldn’t refund me they told me that they don’t give refunds and told me I have to sell them and I asked what happens if I don’t sell the tickets before the event they said that’s my problem
- [R25] Gametime SCAM: I purchased tickets for $24 and could no longer make the event, I cancelled a day after purchase and they refused to refund me!! They gave me a credit to the app which I don’t find this app good for me so it’s been sitting there for almost a year now! Still can’t get my $24 returned to my card!!????
- [R29] Gametime No tickets showed up: Made a purchase yet nothing showed up after 2 days. Gametime AI CHAT said that no tickets were purchased. Tried again using Venmo and everything went through. Now a day before the game the original tickets showed up. What kind of a scam is this??
- [R11] Gametime Can’t scroll any cities near me: Can’t get tickets to a lot of things on here I am limited to what I can buy and I can go to other apps and buy tickets to concerts near me
- [R52] Ticketmaster-Buy Mz Kris: Thanks ticket master for quick access the hottest shows in all the cities
- [R58] Ticketmaster-Buy For Sure Tickets: Stub hub got me one time never again I only shop Ticketmaster!
- [R60] Ticketmaster-Buy 5 Stars: Thus far, you have not let me down. Any ticket chosen was bought with no problems. Keep it up.
- [R62] Ticketmaster-Buy Quick and easy: Love the options !!
- [R66] StubHub Email me discount for my review now: I love Stubhub. I’ve made so many purchases through them. The best deals on seats hands down.
- [R71] StubHub Customer service: I asked to talk to a live representative and it took a little longer but the lady who helped me, guided me through each step She was very helpful and I am very satisfied I will recommend putting more live representatives
- [R77] StubHub No more Craigs List: I used to look on craigslist for last minute tickets. Knowing that people like myself change our plans for one reason or another when we have tickets so we end up giving them away or doing nothing at all. Now, if we want to see a concert last minute, we will check and see if there is an inexpensive option. We love the fact that everything is included. No surprise fees or charg
- [R80] SeatGeek Yesss: Love love this is my number one try ensure ride or die place to go to buy any tickets for any events from sports events. Concerts magic shows offers rename it. They have the best deals.
- [R83] SeatGeek Great: Much better than stub hub
- [R85] SeatGeek Awesome app: I have been to so many concerts!!! 🫶 thanks seatgeek
- [R87] SeatGeek Grateful: Thank you Seat Geek for being so awesome!
- [R93] AXS Tickets Somehow makin concerts even worse: I don't want an app. I don't want a timer on my ability to show my tickets. Let me print them out or receive them by mail. I would rather roll the dice and risk losing my tickets than have to panic at the venue waiting for my app to refresh. At least then I would have a physical ticket stub to remember the experience by. This app is just a solution in search of
- [R95] AXS Tickets Fair Fan Experience hurting Fans: I wanted to buy tickets for a concert. Attempted on 3 computers to use their website to allow me in an it wouldn’t let me in. Then I downloaded their app to try and get tickets and it still would not allow me in. Now the concert has sold out while trying to contact customer service. Awful experience and will be avoiding concerts using this platform in the future!
- [R96] AXS Tickets They collect government IDs: The app works OK, despite frequently logging you out without explanation, but the customer service needs work. Among other things, if you have multiple accounts and want to merge them into one, they require you to submit a copy of your government issued identification, but make no assurances regarding their treatment of confidential information, and also don’t provide
- [R97] AXS Tickets constantly questions me being real: Seriously, I buy wayyy too many tickets to Axs shows and it constantly ‘restricts my access’ for some reason.
- [R108] Vivid Seats | Buy Tickets Isoxo: Crazy easy. Thanks for the email reminder
- [R109] Vivid Seats | Buy Tickets Kinda sketchy, but it does work: Bought ticket for concert a week before, had the cheapest prices of any platform, what I didn’t know is that vivid acts like a middle man between individual buyers and sellers, they don’t actually hold the tickets. I didn’t receive the ticket for 3 days, so I tried to contact support, which was a battle of its own to find their support information, chatted with an
- [R111] Vivid Seats | Buy Tickets Great: Good prices
- [R113] Vivid Seats | Buy Tickets Love vivid seats: Best prices, always can even find tickets last min!
- [R43] Gametime Concert aficionado!: Great way to pay less for great tickets to my favorite artists! Tickets sent almost instantly! Thanks Gametime!
- [R12] Gametime Only place I buy tickets: This app is amazing I use it for everything always happy I even bought tickets on the wrong day once and they immediately refunded me and helped me get them on the right day love this app
- [R2] Gametime Lowest price: I downloaded all of the big name ticket apps just to see who had the lowest price on an MLB game and this one beat all of the other competitors. I am thrilled with this app.
- [R5] Gametime Awesome app!: Purchased was fast and all the fees were included in tickets so no hidden fees!
- [R8] Gametime Get the best prices and keep it that way.: Recently I have found better prices here than on other apps; I hope they stay that way.
- [R20] Gametime Ella Langley: Best price value
- [R79] SeatGeek They Refuse to Refund if artist Rescheduled: If an artist reschedules a concert date and you physically cannot make it, they will not refund you and say you have to sell the tickets. This is the 2nd time this has happened before to me and if your tickets don’t sell, you’re screwed. Absolutely horrible service
- [R82] SeatGeek A pure scam: It says the tickets arrive 24 hours before show. but we got ours 2 hours before the show, and it was the wrong date. On top of this while the tickets were selling out, we were put on a long hold and instead of replacing our tickers the agent said that the support team is backed up, Like thats our fault. By the time they finally decided to replace our tickets there was none left. We wa
- [R86] SeatGeek The app is easy to use but why would you want to?!: Like the header says the app is technically easy to use but with the hassle using seat geek came with I’ll actually never purchase tickets with them again. It was bad enough that I wouldn’t receive my tickets till a day before the concert after purchasing them 6 months in advance but then to not have the tickets delivered at all after I have book
- [R65] StubHub Sold parking passes without authorization: I paid $60 for parking passes for a World Cup game. StubHub sold me those passes without permission from the parking lot owner. As a result, the StubHub pass wasn’t honored and I had to pay twice. And to top it off, the price for four hours on the day of the competition was half with StubHub charged me. Not using StubHub again.
- [R68] StubHub Guaranteed????: The claim that “every ticket is guaranteed” is misleading based on my experience. I purchased a parking pass for a specific lot, and that exact location was confirmed in my order acknowledgment. When the pass was delivered, it was for a completely different parking location. Customer service told me that because the replacement lot was within a 30-minute walk of the venue, the ch
- [R75] StubHub Parking pas stree: I unsuccessfully tried for 3 days to get it transferred to my phone. Thankfully the parking guy let me in based upon my printouts AND he told me that “nobody” was able to do it. Needless stress and waste of 12 phone calls and attempts. If I was told to just use a print out from the beginning, no problem
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store