Gametime vs AXS Tickets
Gametime is the better choice for ticket purchasing due to its competitive pricing and user-friendly features.
Gametime offers lower prices and a more straightforward purchasing experience compared to AXS Tickets, which struggles with customer service and app reliability. While both apps have their issues, Gametime's positive reviews highlight its ease of use and better pricing.
Head to head
you want competitive pricing and a user-friendly experience when buying tickets.
you prefer a platform that might have specific events or artists available through AXS.
Evidence note: While both apps have free tiers, Gametime's positive reviews are more numerous and detailed compared to AXS, which has a significant number of negative reviews regarding usability and support.
Frequently asked
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R2] Gametime Lowest price: I downloaded all of the big name ticket apps just to see who had the lowest price on an MLB game and this one beat all of the other competitors. I am thrilled with this app.
- [R5] Gametime Awesome app!: Purchased was fast and all the fees were included in tickets so no hidden fees!
- [R12] Gametime Only place I buy tickets: This app is amazing I use it for everything always happy I even bought tickets on the wrong day once and they immediately refunded me and helped me get them on the right day love this app
- [R61] AXS Tickets Somehow makin concerts even worse: I don't want an app. I don't want a timer on my ability to show my tickets. Let me print them out or receive them by mail. I would rather roll the dice and risk losing my tickets than have to panic at the venue waiting for my app to refresh. At least then I would have a physical ticket stub to remember the experience by. This app is just a solution in search of
- [R34] Gametime Easy to use: Awesome inventory
- [R58] Gametime Best app for tickets: Super easy to use and love the way you can see where your seating before you buy
- [R91] AXS Tickets Easy to use app: Simple to use once you have an account. And no fuss when needing your ticket!
- [R73] AXS Tickets Can’t even use the app because I’m stuck signing in at every click: I just want my concert tickets. This create a passkey prompt will not allow you to click maybe later. I’ve spent 20 minutes trying to log in for my tickets. I JUST WANT MY TICKET. A password should suffice. WE DON’T NEED AN APP FOR EVERYTHING!
- [R4] Gametime Bad 3rd party reseller: I would NEVER buy through GameTime ever again. I went to purchase tickets that came up as "sold" once I hit the final "pay now" which then came up on my account later as the purchase being complete. GameTime refused to investigate this and I was essentially scammed into double purchasing with ZERO customer support or care. They did not allow me to refund my purchase from TH
- [R21] Gametime Horrible Service: Bought tickets for a dodgers game 3 months ago and still waiting on them last minute. Customer service does nothing to help
- [R39] Gametime Never got tickets: Pathetic customer service
- [R96] AXS Tickets Tickets Vanished: Bought two tickets for Journey concert in Lincoln, NE for May 8 ($430). Concert rescheduled to July 6. Tickets vanished. Flew to Lincoln, rented hotel. Contacted AXS. Still no tickets. They say concert cancelled. Outside arena. People streaming in to enjoy Journey. Will have to buy second set of tickets to get in.
- [R8] Gametime Get the best prices and keep it that way.: Recently I have found better prices here than on other apps; I hope they stay that way.
- [R20] Gametime Ella Langley: Best price value
- [R56] Gametime Prices: I purchased a few tickets on this app. The only thing I don’t like is the prices jump triple the price the next day after it was like three something then it goes to like 900 in the same area I wish I would’ve caught through front row seats for like 300 tho lol so the best advice I can tell you is if you see something you really like for the price get it immediately before somebody else do
- [R98] AXS Tickets Horrible Company: Their customer service does the impossible- they make Ticketmaster look good. Their app touts easy transfers so when I bought two expensive tickets to gift to my wife and daughter I was surprised that the were non transferable due to “ artist request “. Would have been helpful if that was stated up front. Five emails to resolve came back with the same canned response. Stay away
- [R1] Gametime Account: I had a credit in my account of 100 dollars I was going to use it to get some tickets and the credit went away. I haven’t had any luck getting in contact with customer service.
- [R13] Gametime Support is useless: Support is useless
- [R23] Gametime Terrible customer service: I have spent thousands and thousands of dollars with this company for tickets a event got rescheduled only 3 weeks in advance and it was on the other side of the the country and they wouldn’t refund me they told me that they don’t give refunds and told me I have to sell them and I asked what happens if I don’t sell the tickets before the event they said that’s my problem
- [R92] AXS Tickets I hate their website, app, and company: Awful tech, every page fails to load, awful 2fa, literally the scum of the ticketing world
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store