Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Gametime vs SeatGeek

Gametime 4.7★ · Free to download 55
Winner SeatGeek
SeatGeek 4.9★ · Free to download 70

SeatGeek generally offers a better user experience with a wider selection and more reliable ticket delivery, despite some issues with customer service and fees, while Gametime struggles significantly with customer support and ticket delivery reliability.

Full reviews: Gametime · SeatGeek

SeatGeek is praised for its wide selection of tickets, ease of use, and visual seat views, though some users report issues with customer service and high fees. Gametime often offers competitive prices and a fast purchasing process, but is plagued by numerous complaints regarding unreliable ticket delivery, poor customer support, and misleading seat information.

Head to head

Features & Selection edge: SeatGeekR5R11R18R57
Gametime Gametime users appreciate the ability to see seat-to-stage views and the inclusion of all fees upfront R5R18R57. However, some users report limited event availability in certain cities R11.
SeatGeek SeatGeek is lauded for its wide variety of options for concerts, sporting events, and musicals . Users particularly like the visual seat view feature and the deal ratings that indicate good value . Some users find the app's interface busy and the event filters sometimes unreliable .
Ease of Use edge: SeatGeekR5R14R32R34
Gametime Gametime is frequently described as easy to use for finding and purchasing tickets R14R32R34. The purchasing process is often fast R5.
SeatGeek SeatGeek is generally considered easy to use and navigate . Users appreciate the simplicity of adding tickets to their digital wallets . However, some users experience difficulty with ticket transfers and occasional app malfunctions .
Reliability & Ticket Delivery tieR3R7R9R15
Gametime Gametime has significant issues with ticket delivery. Many users report not receiving tickets, receiving them late, or receiving incorrect tickets R3R7R9R15. Some tickets are delivered via third-party apps, causing access problems .
SeatGeek SeatGeek users frequently complain about late ticket delivery, sometimes just hours before an event R64. There are also numerous reports of fake, duplicate, or incorrect tickets being sold R64. While some users report instant ticket transfers , others struggle with the transfer process .
Price & Value edge: GametimeR2R5R6R8
Gametime Many Gametime users praise the app for offering the lowest prices and great deals, often beating competitors R2R6R8. The all-in pricing with no hidden fees is also a positive R5R18R57. However, some note prices can jump significantly .
SeatGeek SeatGeek is often cited for having good deals and competitive prices . However, many users complain about outrageous and ridiculous fees and some find tickets overpriced compared to buying directly from venues . There are also reports of prices jumping .
Customer Support & Refunds tieR1R4R12R13
Gametime Gametime's customer service is a major pain point, with numerous complaints about unresponsiveness, useless AI bots, and difficulty getting refunds R1R4R13R15. Users report being denied refunds even for app errors or rescheduled events R4R15. Some positive experiences with refunds exist, but are less common R12.
SeatGeek SeatGeek's customer service also receives widespread criticism, with users reporting difficulty reaching a human, reliance on AI chatbots, and unhelpful responses . Refunds are often denied for rescheduled events, forcing users to resell tickets . Some users did eventually receive refunds after persistent effort .
Pick Gametime if

You prioritize potentially finding the absolute lowest prices and appreciate all-in pricing with no hidden fees, and are willing to risk potential issues with customer support and ticket delivery.

Pick SeatGeek if

You value a wide selection of events, a generally easy-to-use app interface with good visual seat views, and are okay with potentially higher fees and some customer service frustrations.

Evidence note: Both apps have a significant number of negative reviews, particularly concerning customer service and ticket delivery/validity. While SeatGeek has a higher lifetime rating, recent negative reviews for both apps highlight similar core issues.

Frequently asked

Which app has better prices?
Gametime is frequently praised by users for offering the lowest prices and great deals, often beating competitors, and includes all fees upfront R2R5R6R8. SeatGeek also has good deals but many users complain about high fees .
Is customer service good for either app?
Neither app is consistently praised for good customer service; both Gametime and SeatGeek users frequently report unhelpful AI chatbots, difficulty reaching human support, and issues with refunds, especially for rescheduled events or app errors R1R4R13R15.
Do these apps sell fake tickets?
Both apps have user reports of issues with ticket validity; Gametime users mention misleading tickets and sellers switching dates or seats R3R7R17, while SeatGeek users explicitly report receiving fake, duplicate, or incorrect tickets that were denied entry R64.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R5] Gametime 5/5 · US Awesome app!: Purchased was fast and all the fees were included in tickets so no hidden fees!
  2. [R11] Gametime 2/5 · US Can’t scroll any cities near me: Can’t get tickets to a lot of things on here I am limited to what I can buy and I can go to other apps and buy tickets to concerts near me
  3. [R18] Gametime 4/5 · US Nothing is 5 stars, but GT is close: Seeing the seat-to-stage is awesome. I’m glad they adopted all-in pricing. Cannot wait to see what new modifications they make to the app to make it even more user friendly.
  4. [R57] Gametime 5/5 · US Great job: They fixed them extra fees love it
  5. [R14] Gametime 5/5 · US Chicago white Sox: Super easy to purchase tickets and will use again and again
  6. [R32] Gametime 5/5 · US User friendly: This made finding tickets to events easy. Will use again.
  7. [R34] Gametime 5/5 · US Easy to use: Awesome inventory
  8. [R3] Gametime 3/5 · US Misleading Tickets: Was told my seats were relatively close to the field of a stadium. Come to find out they were nose bleed seats.
  9. [R7] Gametime 1/5 · US Read carefully: Sellers switch dates and seats on your purchase without telling you.! Watch out!!
  10. [R9] Gametime 1/5 · US Ladrones: Las entradas nunca llegan
  11. [R15] Gametime 1/5 · US Screwed: The App did not work properly and never confirm completion of purchase so I has to turn off and turn on again to redo the transaction and ended up with three purchases. However, they would not own up to their app malfunctioning and stick me with their no refund policy while pretending to help me!! So be careful when you purchase and make sure that the transaction did not go through befo
  12. [R2] Gametime 5/5 · US Lowest price: I downloaded all of the big name ticket apps just to see who had the lowest price on an MLB game and this one beat all of the other competitors. I am thrilled with this app.
  13. [R6] Gametime 3/5 · US Cheap tickets- always a good time: Never opposed to a cheap ticket. This app makes it easy to make a spontaneous decision
  14. [R8] Gametime 5/5 · US Get the best prices and keep it that way.: Recently I have found better prices here than on other apps; I hope they stay that way.
  15. [R1] Gametime 1/5 · US Account: I had a credit in my account of 100 dollars I was going to use it to get some tickets and the credit went away. I haven’t had any luck getting in contact with customer service.
  16. [R4] Gametime 1/5 · US Bad 3rd party reseller: I would NEVER buy through GameTime ever again. I went to purchase tickets that came up as "sold" once I hit the final "pay now" which then came up on my account later as the purchase being complete. GameTime refused to investigate this and I was essentially scammed into double purchasing with ZERO customer support or care. They did not allow me to refund my purchase from TH
  17. [R12] Gametime 5/5 · US Only place I buy tickets: This app is amazing I use it for everything always happy I even bought tickets on the wrong day once and they immediately refunded me and helped me get them on the right day love this app
  18. [R13] Gametime 1/5 · US Support is useless: Support is useless
  19. [R17] Gametime 1/5 · US Noah kahan 7\7\26: Paid a lot of money and there is a Huge pole blocking most of my view highly upset. Cannot see most of the stage. Buyers beware.
  20. [R64] SeatGeek 1/5 · US A pure scam: It says the tickets arrive 24 hours before show. but we got ours 2 hours before the show, and it was the wrong date. On top of this while the tickets were selling out, we were put on a long hold and instead of replacing our tickers the agent said that the support team is backed up, Like thats our fault. By the time they finally decided to replace our tickets there was none left. We wa

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store