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Updated July 2026 · real, multi-region App Store reviews
Better options than

myCigna alternatives

Users often seek myCigna alternatives due to persistent app glitches, inaccurate information, and difficulty accessing key features like cost estimators and claims. Alternatives offer more reliable fitness tracking, structured workout plans, or simplified gym access, catering to diverse health and wellness needs.

Why users look for alternatives to myCigna

The alternatives

MyFitnessPal
4.7★ · 2,342,746 ratings · Free

MyFitnessPal is a calorie tracking app with a large, accurate nutrition database that helps users track food and exercise to manage weight. It offers both free and premium versions, though recent updates have made the interface less intuitive for some users.

Better for: MyFitnessPal is better for individuals who want to track calories and macros, have a long history of tracking data, or need a comprehensive nutrition database R64. It suits those who are motivated to log their food and exercise, even if the recent interface changes require more clicks .

Head-to-head: myCigna vs MyFitnessPal
Peloton
4.9★ · 812,977 ratings · Free

Peloton offers an addictive fitness platform with a variety of workouts including bike, yoga, stretching, and weights, accessible through its app. Users appreciate the personalized stacks and targeted muscle group workouts, but recent iOS updates have caused significant app crashing issues.

Better for: Peloton is better for individuals who enjoy a wide range of structured workouts, including yoga, stretching, and strength training, and find motivation in an accessible and engaging fitness platform . It suits users who want personalized workout stacks and specific muscle targeting .

Head-to-head: myCigna vs Peloton
Planet Fitness
4.9★ · 742,773 ratings · Free

Planet Fitness provides a gym experience with an app for checking in and accessing instructional videos for machines and free weights. While users praise the cleanliness and friendly environment of the gyms, the app itself is often slow, glitchy, and lacks detailed tracking options or accurate crowd meters.

Better for: Planet Fitness is better for individuals looking for a clean, friendly, and accessible gym environment with a simple check-in process R80. It suits those who appreciate instructional videos for gym equipment but do not require advanced workout tracking or detailed gym layout information within the app R82.

Head-to-head: myCigna vs Planet Fitness
BetterMe
4.7★ · 708,885 ratings · Free

BetterMe offers a variety of exercise videos and personalized plans, helping users stay motivated and achieve weight loss goals, particularly for home workouts. However, users report issues with the app's usability, such as inability to pause workouts or log alternatives, and concerns about unauthorized subscription charges.

Better for: BetterMe is better for individuals seeking quick, easy, and enjoyable home workouts, especially those who are new to fitness or have limited time . It suits users who are motivated by exercise videos and a structured plan to lose weight and get stronger R96.

Head-to-head: myCigna vs BetterMe
Google Health (Fitbit)
4.5★ · 679,582 ratings · Free

Google Health, integrating Fitbit, tracks steps, sleep, and other vitals, aiming to provide a comprehensive health overview. However, many users find the updated app less intuitive, difficult to customize, and prone to syncing issues with their Fitbit devices and other apps like MyFitnessPal.

Better for: Google Health (Fitbit) is better for users who primarily want to track basic health metrics like steps and sleep, and are looking for a comprehensive health overview R108R109. It suits those who are willing to navigate a less intuitive interface and potentially deal with syncing challenges for the sake of integrated health data R107R110.

Head-to-head: myCigna vs Google Health (Fitbit)
Stick with myCigna if

You should stick with myCigna if you find its core functions, such as accessing digital ID cards, finding in-network providers, and tracking claims, generally work well for you and you appreciate its convenience for managing healthcare information . It can be useful if you've had a good experience with its customer service or specific features like easily finding a nutritionist within the app .

Frequently asked

Does myCigna sync with Apple Health?
myCigna has experienced issues with syncing steps and sleep data with Apple Health, particularly after recent updates, which has prevented users from earning rewards R10R13.
Is MyFitnessPal free?
MyFitnessPal offers a free version that many users find effective for calorie tracking, but some advanced features and perks are behind a paywall in the premium version R55R56R58R64.
Does Peloton have issues with Apple Watch syncing?
Peloton users have reported frustrating issues with the app not syncing correctly with Apple Watch during workouts, sometimes only starting to track minutes into a session R68.
Can I cancel my Planet Fitness membership through the app?
Some Planet Fitness app users have reported errors and difficulties when trying to cancel their memberships directly through the app R79.
Is BetterMe a subscription service?
BetterMe operates as a subscription service, and some users have reported being charged for subscriptions they did not authorize or without prior warning, even after canceling R93R95.
What are the main complaints about Google Health (Fitbit)?
The main complaints about Google Health (Fitbit) include a less intuitive and customizable interface compared to the old Fitbit app, frequent syncing issues with devices, and problems with accurate sleep and step tracking R107R109R110R113.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] myCigna 2/5 · US Cost Estimator Tool: The cost estimator tool does not work. Every code I enter returns zero results.
  2. [R3] myCigna 3/5 · US Glitchy: Personify Wellness section of the app is very glitchy. It’s difficult to navigate forward and backward without being taken all the way back to the log-in screen. Needs improvement.
  3. [R5] myCigna 4/5 · US No complaints: Been working well for me, smooth and easy can’t really complain. Only issue is navigating can be slow at times
  4. [R23] myCigna 1/5 · US Buggy: Used to be decent, but after recent update there seems to be a ton of bugs: underlying field names of buttons exposed, some information randomly turns into Spanish, etc.
  5. [R12] myCigna 3/5 · US Usually Current: I have some concerns that one of Cigna’s representatives told me that the information on the app concerning amounts due aren’t always correct or up-to-date. He also couldn’t give me an explanation as to how a customer is supposed to verify amounts billed if the only resource they are giving can’t be trusted. This concerns me. Therefore, I have Cigna send me paper EOBs and wait to
  6. [R33] myCigna 1/5 · US My Cigna app is not user friendly: This app is not easy to navigate. It is NEVER up to date with physicians that are in network. CANT find info you are looking for. NOT USER FRIENDLY
  7. [R10] myCigna 1/5 · US Not syncing with Apple Health app anymore: App updated 2 days ago and since the update it is no longer syncing with Apple Health app so I am no longer receiving my points
  8. [R13] myCigna 1/5 · US Does not record steps any longer from Apple health: After most recent update. The steps and sleep tracker no longer update from Apple health app. This is necessary for earning rewards. Please fix.
  9. [R6] myCigna 3/5 · US Decent: This could be so much easier. They obviously don’t know which card one uses more frequently. My dental card- which is virtually useless, always shows up first instead of medical. It acts up sometimes if you don’t have WiFi but then again, it’s not terrible. But close.
  10. [R19] myCigna 1/5 · US Can’t find processed clams: For one logged in session with the app, I see the claim that I need to verify. The next day, the claim that was there before is gone. No matter how I try to filter things, the claim isn’t there. It’s frustrating that I have to resort to using my laptop to verify my claims. How about an option to allow the app to filter out the claims that have been paid? Maybe then the
  11. [R25] myCigna 1/5 · US Confusing: Confusing to use
  12. [R15] myCigna 3/5 · US Language: When I open the Cigna app on my mobile phone, the language automatically switches to Spanish in the "coverage" section, even though I have it set to English, and I cannot change the setting back, so I am unable to read it.
  13. [R21] myCigna 1/5 · US Language Change Request: I am using the app, but it keeps displaying in Spanish. I cannot find a way to change it to English.
  14. [R16] myCigna 1/5 · US All never works: App never has any info on it and always says my plan isn’t active when it actually is. The website is the same way and can’t even pay through them
  15. [R18] myCigna 3/5 · US Invalid cert: Getting a certificate error when opening the login window
  16. [R35] myCigna 1/5 · US Unable to view dental id card and coverages: I am unable to review my dental ID card snd coverage details since 1/1/2026. Multiple cases opened with IT support and multiple releases have not fixed the issue!
  17. [R51] MyFitnessPal 2/5 · US The New Update is horrible: I’ve been using this app as a competitive bodybuilder for a while, but the new update is terrible. The information used to be much easier to find and much more intuitive. I hate that I can’t see how many macros At a quick glance. Please go back to the old interface.
  18. [R54] MyFitnessPal 1/5 · US Syncing issues: Had premium. Major issues syncing and they WILL NOT FIX IT. Just keeps getting worse. Awful. Wish my trainer didn’t use this app. Nonsense.
  19. [R55] MyFitnessPal 5/5 · US Best app ever: Top tier free
  20. [R56] MyFitnessPal 3/5 · US Great still needs improvement: I love it it really has helped me lose weight and control my eating knowing what’s in food but you should make everything free so that people can use it freely and also make it for kids who are struggling
  21. [R65] Peloton 1/5 · US Barely had this app an hour 🙄 for my neurodivergent folks this is NOT for you: A friend told me about the app and I am beyond disappointed. The interface of the app does not cater to neurodivergent individuals. The app is beyond complicated. I did a quiz to create a plan. Tells you what to do on which days etc. I cannot locate that plan ANYWHERE for me to go back and review etc when I’m ready. Thi
  22. [R66] Peloton 5/5 · US Arms w/Tunde: Awesome workout post-recovery
  23. [R67] Peloton 3/5 · US App not usable for 5 days: Peloton upgrade crashes the app on start up. Peloton identified the issue but the app is still broken still 5 days later. This is unacceptable. The fact that this is an identified issue and still broken 5 days later is insane. Where is the update?
  24. [R68] Peloton 2/5 · US Please fix issues with Apple Watch syncing: There’s nothing more frustrating than starting a ride after you’ve launched the app on your phone and tapped connect and started the ride and you’re minutes in and come to find out the app is not synced with the bike and yes eventually it connects but then the workout app on Apple Watch only starts tracking from THAT point forward even though Peloton tra
  25. [R79] Planet Fitness 1/5 · US Membership: Doesn’t allow me to cancel my membership. Everytime I reload it says there’s an error.
  26. [R80] Planet Fitness 5/5 · US Love this gym: Very clean gym!
  27. [R81] Planet Fitness 3/5 · US Horrible: It is extremely slow and won’t work or load 90% of the time
  28. [R82] Planet Fitness 1/5 · US Not very good: New to PF. Figuring out the app is infuriating. There should be a search button on the home page that actually links you to all information about each piece of equipment. I can find no operator manuals for anything I have used to date. Also, all equipment locations should be able to be found without walking down the entire facility. I have never seen the real time crowd meter over
  29. [R93] BetterMe 1/5 · US Liked the workouts but hated the app: I did like the workouts, but I didn’t like that I couldn’t pause a workout or log alternative workouts. I then cancelled my subscription only to be charged again the following month. I would recommend avoiding this app and service.
  30. [R94] BetterMe 5/5 · US House Gym: Awesome exercises
  31. [R95] BetterMe 1/5 · US Cash grab workout plan: This better me app sucks. A few times over the years I’ve fallen to their ads and I’m always disappointed. I bought a $20 package in March and was recently charged a full $100 despite not authorizing it or being active on the app. No warning in my emails about an upcoming subscription or anything. I quit after three days because they advertise weight loss and toning but the
  32. [R96] BetterMe 5/5 · US Perfect plan: Been consistent for almost 2 months. Feeling motivated & great.
  33. [R107] Google Health (Fitbit) 2/5 · US Disappointing: Far too radically different than the Fitbit app (which I loved) and unnecessarily complicated & difficult to customize. I sure can’t relate to the people who gave it a higher rating, because I felt my two stars were overly generous.
  34. [R108] Google Health (Fitbit) 5/5 · US Excelente: Completo
  35. [R109] Google Health (Fitbit) 3/5 · US I had all good to say until these last few months..: I love Fitbit. I’ve been loyal to Fitbit for five years. It was much better a year ago. From then on, it’s been going down hill very fast. My steps: there’s days when my watch doesn’t match up with my app. My sleep: it’s not been tracking my sleep very accurately. Even through I slept normally the last few days, it says there’s no data. I ha
  36. [R110] Google Health (Fitbit) 2/5 · US Update makes it worse: Syncing with the Fitbit Charge 6 watch and my iPhone 13 is unbelievably bad. It used to work quite well before the latest update. How could something that worked so well now work so poorly? Was there no testing? Hope it gets fixed ASAP. ALSO, why does it take so taps to record my current weight? It seems it could be done in fewer steps as I’m thinking most users will b
  37. [R58] MyFitnessPal 4/5 · US I like it: Except I wish u didn’t have to pay to he the perks
  38. [R64] MyFitnessPal 5/5 · US One of the best: This is one of the best calorie tracking apps I’ve used so far. I’ve never been a fan of tracking calories because it always seemed like such a burden; down to every single bite of food. Even at one point I terribly miscalculated my calories and had no energy, and no menstrual cycle. But this was really easy to use and it was free with very minimal in app pay options. Which was gr
  39. [R113] Google Health (Fitbit) 2/5 · US Google Health Ruined a Great Fitbit: For years my Fitbit Inspire 3 delivered accurate sleep tracking and reliable vitals. Then Google took over, and it went downhill fast. The Google Health app misses readings and skips recordings every single day. I tried everything, restarting my iPhone, deleting and reinstalling the app, all the textbook fixes. Nothing worked. The app populates less than half

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store