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Updated July 2026 · real, multi-region App Store reviews
Better options than

Just Eat alternatives

Just Eat users often face issues with customer service, order accuracy, and app reliability. Alternatives like Uber Eats offer a wider range of restaurants, while Gopuff focuses on fast delivery of convenience items. Foodpanda and Glovo provide localized delivery options, and Panda Express is a single-restaurant app for loyal customers.

Why users look for alternatives to Just Eat

The alternatives

Uber Eats
4.8★ · 10,531,181 ratings · Free

Uber Eats offers a platform for ordering food with an easy-to-navigate interface and frequent deals R55. However, some users report issues with customer service, delivery to wrong addresses, and a tendency for the app to push premium subscriptions R51R54R56.

Better for: Uber Eats is better for users who appreciate a simple ordering process and frequent promotions, especially if they are willing to navigate potential issues with subscriptions or customer support R55.

Head-to-head: Just Eat vs Uber Eats
Panda Express
4.8★ · 586,140 ratings · Free

The Panda Express app allows users to order food from Panda Express restaurants and earn points R66. While the food itself is often praised, the app frequently requires updates, can freeze, and has issues with device verification and saving payment information R68. It also doesn't allow users to earn points from orders placed through other delivery services like Uber Eats .

Better for: This app is best for loyal Panda Express customers who want to order directly from the restaurant and earn rewards, provided they can tolerate frequent updates and occasional technical glitches R66.

Head-to-head: Just Eat vs Panda Express
Gopuff
4.8★ · 252,852 ratings · Free

Gopuff is known for its fast delivery of snacks and groceries, making it convenient for last-minute needs and cravings R80R82. However, users report significant issues with drivers going to wrong addresses, orders being cancelled, and customer service refusing refunds for expedited delivery fees or missing items R79. Some users also noted receiving expired products R81.

Better for: Gopuff is suitable for users who prioritize speed for convenience items and are willing to risk potential issues with order accuracy and customer support R80R82.

Head-to-head: Just Eat vs Gopuff
foodpanda
4.6★ · 250,437 ratings · Free

foodpanda is praised for being easy to use, offering refunds for inconveniences, and providing good promotions R94. However, users frequently experience late deliveries, issues with online payments, and the app sending excessive ad notifications R95. Some users also reported difficulties with refunds taking too long or not being processed .

Better for: foodpanda is a good option for users seeking an easy-to-use delivery app with good promotions and a refund policy for issues, especially if they are in regions where it operates effectively R94.

Head-to-head: Just Eat vs foodpanda
Glovo
4.8★ · 229,004 ratings · Free

Glovo offers a delivery service that some users find fast and reliable, with positive experiences regarding drivers . Conversely, many users report significant delays in delivery, receiving wrong or damaged products, and difficulty reaching customer support R107R109R110. There are also serious concerns about the inability to delete accounts and personal data .

Better for: Glovo might suit users who are in areas with reliable Glovo drivers and who prioritize speed, but it comes with a risk of poor customer support and order issues .

Head-to-head: Just Eat vs Glovo
Stick with Just Eat if

You should stick with Just Eat if you primarily use it in Europe, where it is considered a 'must-have' by some travelers and residents . It can be reliable for finding nearby food and vendors, and some users experience quick and on-time deliveries .

Evidence note: No alternatives had too few reviews to judge.

Frequently asked

Why do Just Eat users complain about refunds?
Just Eat users frequently complain about refunds because the company often refuses to refund money for orders that were not received, delivered to the wrong address, or had missing items, even when the restaurant admits fault R1R19R22R25.
Is Just Eat expensive?
Yes, many Just Eat users find the service expensive, citing high service fees and increased restaurant prices through the app R9R18R44R27.
Does Just Eat have app issues?
Yes, Just Eat users report various app issues, including blank screens, failure to load, and inaccurate order tracking or status updates R6R7.
What are the main problems with Just Eat customer service?
The main problems with Just Eat customer service include unhelpful AI support, a general lack of responsiveness, and a tendency to not provide compensation or refunds for order issues R4R10R13R30.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Just Eat 1/5 · US Awful: Didn’t receive order and just eat refused to refund my money. App does not give info to contact carrier if delivered to wrong address. No way to confirm between customer and carrier if the order was delivered.
  2. [R4] Just Eat 1/5 · US Customer service is awful: Customer service is awful
  3. [R10] Just Eat 1/5 · US Support is terrible: Don’t bother using this app use Deliveroo. Worst customer service ever.
  4. [R13] Just Eat 1/5 · US Don’t download this app.: This app offers terrible service and it does not offer good support it uses a really useless AI instead of just talking to you like a normal person.
  5. [R6] Just Eat 3/5 · US Bugs: I’ve never had them mess up an order and the delivery is always is pretty quick, but the app itself needs worked on. 9.8/10 times I get on it, it’s a blank screen and won’t load. It doesn’t matter if wifi or 4g or where im at. I’ve even deleted the app and redownloaded and it’s still doing it. Also, 3/5 times you order it’ll still say preparing your order, but then the person shows up at the
  6. [R7] Just Eat 2/5 · US DONT USE AS INTERNATIONAL TRAVELER: me and my friend were hungry. we are from america, and just got back from our flight, so we decided to order in. so we went to the app and ordered some food. Estimated delivery time was way off. It did not alert us when the driver was near and kept saying that there was 10 minutes till they came which caused the driver to get upset and it caused us to get upset
  7. [R9] Just Eat 3/5 · GB Expensive: Used to be good value. Gone really expensive
  8. [R18] Just Eat 3/5 · GB Fees: Service fees are too high
  9. [R44] Just Eat 1/5 · US Too much: Just eat fees continue to go up and the restaurants have also increased prices. Please make it stop!
  10. [R27] Just Eat 3/5 · GB So so: Costly but quick and reliable.
  11. [R3] Just Eat 3/5 · US Ratings aren’t valid: I rated a store 3 stars for valid reasons and rated the delivery 4-stars, so they misrepresented my rating as 4- stars, which will mislead others in the further.
  12. [R12] Just Eat 3/5 · GB Worse than it was: Decent app, never really have problems. Major downside over the past year has been the removal of readable reviews and redesigning the rating system to heavily favour restaurants all being 5 star. You used to get 4.7/4.5 etc. now it’s all 5. Another issue is the amount of duplicate restaurants, either the same restaurant with multiple names operating from the same location or
  13. [R51] Uber Eats 1/5 · US Terrible service: I spoke to a support agent named Shivam, who kept telling me to wait for my order even though the estimated delivery time kept getting pushed back. It was clear that no driver was available, yet I wasn’t given any honest update or solution, just told to keep waiting while the delivery time continued to increase. Waiting over two hours for a waffle is completely unacceptable. The
  14. [R54] Uber Eats 1/5 · US Customer Service Policies are Abhorrent.: I’ll start by saying that I’ve used this app for years, but I pretty much will only use it nowadays when there are BOGO deals available, as that’s the only way I can justify the cost. Everytime I’ve added a BOGO item to my cart, it automatically adds the second one. That was not the case on my most recent order, so I reached out to the customer service to
  15. [R55] Uber Eats 5/5 · US Love it!: Easy to navigate and order! Makes it so easy when you're in a hurry!
  16. [R56] Uber Eats 3/5 · US So many issues constantly: Orders delivered to wrong address, driver’s don’t match app pictures, lazy.
  17. [R65] Panda Express 1/5 · US Orders don’t go to resturaunt: I ordered food and the food never appeared for the persons at register and they wouldn’t accept my order.
  18. [R66] Panda Express 5/5 · US Order on your app & earn points: Love to Order on my app and earn points!
  19. [R67] Panda Express 3/5 · US Gift Card Payment Method: Overall the app experience is great, functionality is great, UI/UX is optimized to create an experience that helps users order efficiently. However, I get really frustrated when I cannot directly add a gift card with Panda Express as another payment method. That is the only thing that I feel like would make users happier.
  20. [R68] Panda Express 1/5 · US Wtf is this verifying device BS: Loops over and over you are actively losing money due to your shenanigans on this device verification BS
  21. [R79] Gopuff 1/5 · US WORST APP EVER: This is my first time writing a review for an app, because this app enrages me. Every time I’ve ordered from Gopuff, they take the drivers 20-45 minutes away from the address I gave them. When I reach out to support, they do nothing about it. The past several orders I’ve made have been cancelled because they bring the drivers so far away from my address. I deleted my account and wi
  22. [R80] Gopuff 5/5 · US Awesomeness!!!!: For last minute shopping and loud cravings..this is the place to shop💯❤️
  23. [R81] Gopuff 2/5 · US products are expired: Previously, everything was great, but lately, the fruits and vegetables have been arriving expired
  24. [R82] Gopuff 5/5 · US Best snack app: Best prices
  25. [R93] foodpanda 1/5 · US Download it if you’re seeking for troubles: Genuinely the worst app to ever exist. I could sit here and complain about it for five hours straight.
  26. [R94] foodpanda 5/5 · US abt foodpanda:: great app easy to use and for any Inconvenience even provides refund so far I’ve been really satisfied with it and would encourage others to use it too.
  27. [R95] foodpanda 3/5 · US Online payment error: The online payment has so much work to do and sometimes it doesn’t work
  28. [R96] foodpanda 2/5 · US Not working: App doesn’t work on iOS 15.8.8. Works on newer versions but looks like doesn’t work on old iPhones
  29. [R107] Glovo 1/5 · US Zerooo: Service 0 2h de retard déjà alors que je suis juste à 2 pas du magasin, personnels de livraison ne prend pas leur travail au sérieux, ils sont toujours en retard Je ne recommande pas du tout
  30. [R108] Glovo 4/5 · US Food: Very nice
  31. [R109] Glovo 3/5 · US Wrong product: Glovo delivered a wrong product. I wrote Glovo, but they would not respond. Very disappointing.
  32. [R110] Glovo 1/5 · US DO NOT USE GLOVO: DO NOT USE GLOVO! Seem's convenient but not worth all the stress from confused drivers and mishandling at the store level. If you are missing something, they will offer you Glovo credits, which will not help you recover any foreign transaction Fees.
  33. [R19] Just Eat 1/5 · US Do not care about customer: Will not refund customer even if restaurant admits to not including part of your order.
  34. [R22] Just Eat 1/5 · US Scam: Ordered food, and never received it. Spoke to restaurant and they said they did not deliver and marked the order complete anyway. Just eat will not give us our money back.
  35. [R25] Just Eat 1/5 · US Order not received: I was in an online meeting from morning till late afternoon. During a break I ordered food on this app and was tracking it. When it was almost here I went down to receive it yet no one came. I managed to file a complaint and call the restaurant. Yet just eat is telling me they cannot refund my £40.27. I had to wait till almost 4pm before I ate. Such a company should simply not
  36. [R30] Just Eat 1/5 · US Poor customer service: Everytime it’s the app the store or couriers fault, they provide no additional compensation or credit for the inconvenience. As much money as I have put into this app for delivery they don’t deserve a dime more from me. I’ve closed my account and deleting this app after this review

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store