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Updated July 2026 · real, multi-region App Store reviews
Better options than

FollowMyHealth® alternatives

FollowMyHealth users often seek alternatives due to persistent app bugs, difficulty viewing test results, and issues with doctor communication. Alternatives offer more reliable messaging, better result access, or broader health management features.

Why users look for alternatives to FollowMyHealth®

The alternatives

Teladoc Health
4.8★ · 720,944 ratings · Free

Teladoc Health provides virtual care services, allowing users to connect with healthcare providers for consultations R55R58. It offers professional and kind providers who take time to listen to concerns R58. The app also includes features for tracking health data, though some users find the food diary difficult to use R59.

Better for: Teladoc Health is better for individuals seeking convenient telehealth visits and professional medical consultations from their home R55R58. It suits those who prioritize direct interaction with a provider for specific concerns, such as prescription renewals, over comprehensive record management R57.

Head-to-head: FollowMyHealth® vs Teladoc Health
healow
4.7★ · 683,880 ratings · Free

healow functions as a patient portal app that helps users manage appointments and access medical information R66R69R72. Users find it easier to use than older patient portals and appreciate assistance from staff in learning the app R69. It allows for managing information from at least one practice, with some users asking about adding multiple practices R70.

Better for: healow is better for users who want a straightforward app for managing appointments and accessing basic medical information, especially if their provider uses this system R66R69R72. It suits those who value a simpler interface for routine tasks, though some users with disabilities or those needing to manage multiple practices might find it challenging R70.

Head-to-head: FollowMyHealth® vs healow
MyChart
4.6★ · 679,838 ratings · Free

MyChart is a comprehensive medical management app that centralizes paperwork, appointments, and prescriptions R86R89. It allows users to update prescriptions and contact doctors easily R86. The app provides organized and efficient access to health information, updating in real-time R89.

Better for: MyChart is better for individuals who want an all-in-one solution for managing their medical care, including appointments, prescriptions, and communication with doctors R86R89. It suits those who appreciate an organized system for keeping track of their health records, though some users report issues with server connectivity and navigation R81R85.

Head-to-head: FollowMyHealth® vs MyChart
Personify Health
4.8★ · 245,662 ratings · Free

Personify Health is a comprehensive health app that monitors various aspects of health, including movement, diet, weight, blood pressure, blood sugar, sleep, and offers exercise videos and financial wellness resources R94R97. It aims to help users meet their healthcare goals and provides motivational content R97.

Better for: Personify Health is better for individuals looking for a holistic health and wellness platform that goes beyond just medical records to include fitness tracking, diet planning, and motivational content R94R97. It suits users who are motivated by comprehensive tracking and corporate wellness programs, though it has reported issues with syncing and app performance R95R96.

Head-to-head: FollowMyHealth® vs Personify Health
LiveWell with Advocate Aurora
4.7★ · 164,389 ratings · Free

LiveWell with Advocate Aurora allows users to manage appointments, view test results, and communicate with their doctors . Users appreciate having all their health information in one place and the ability to ask doctors questions .

Better for: LiveWell with Advocate Aurora is better for patients within the Advocate Aurora health system who want a centralized platform for managing their care, including scheduling, results, and doctor communication . It suits those who value a "one-stop" approach to their health needs, despite some users reporting issues with messaging and test result availability R109R110R113R115.

Head-to-head: FollowMyHealth® vs LiveWell with Advocate Aurora
Stick with FollowMyHealth® if

You should stick with FollowMyHealth if you primarily use it for basic functions like checking medications, appointments, and vitals, and if these features consistently work for you . It can be a good source of information and communication when functioning correctly R14.

Evidence note: Teladoc Health, healow, MyChart, Personify Health, and LiveWell with Advocate Aurora have sufficient reviews to judge.

Frequently asked

What are the main issues with FollowMyHealth?
The main issues with FollowMyHealth include frequent bugs, difficulty viewing test results (especially images), problems with doctor communication and prescription refills, and a confusing user interface R1R2R3R4.
Can I message my doctor using FollowMyHealth?
While FollowMyHealth is intended for communication with doctors, many users report issues with messaging, including being unable to send or reply to messages, or the messaging feature being unavailable after updates R3R12R13R18. Some users do successfully send messages R14.
Is FollowMyHealth good for viewing test results?
FollowMyHealth is inconsistent for viewing test results; some users find it helpful for seeing lab results and past information R48, but many others report difficulty viewing results, with missing or non-functional links for labs and imaging R1R2R4.
Does FollowMyHealth offer good customer support?
Customer support for FollowMyHealth is a common complaint, with users reporting slow responses, technical difficulties when trying to access support, or a complete lack of information on how to obtain help R18R24R32R46.
Which alternative is best for comprehensive health tracking?
Personify Health is best for comprehensive health tracking, monitoring movement, diet, weight, blood pressure, blood sugar, sleep, and offering exercise videos and financial wellness resources R97.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] FollowMyHealth® 3/5 · US Needs bug fix update: Usually the app works like a charm, but today I was unable to renew any prescriptions and also unable to email doctor. Not sure what’s wrong, but would be nice if app support Would make it right again.
  2. [R10] FollowMyHealth® 2/5 · US Taking 6 digit passcode from email back to App has erased that page on App.: When going thru the Follow my Health App for a new password after completing new password-then you receive code back in email-then you go back to app and find out that page is gone. Very frustrating. I am working from my IPhone 13, my Follow my Health App is up to date. Pls fix!
  3. [R16] FollowMyHealth® 1/5 · US Can’t open: Can’t open
  4. [R28] FollowMyHealth® 1/5 · US App does not load: I don’t know what is going on , but this app is not loading & crashing leaving me unable to access my records. Fix it !
  5. [R1] FollowMyHealth® 2/5 · US Can’t View Results: Well part of this is useful. You can request refills. You can make appointments. But viewing any results is iffy at best. There are instructions to “click on the link above to review results”. Except there usually is no link. Occasionally there is a link but no way to click it because it’s non-functional.
  6. [R2] FollowMyHealth® 4/5 · US It's very good; I’m just asking for this one improvement 🙏🏽: It’s an excellent app that works very well, but I would LOVE an update that allows opening and viewing the actual test result files (images), such as MRIs, CT scans, and X-rays, instead of just the written description.
  7. [R4] FollowMyHealth® 1/5 · US Very difficult to use: Not easy to read or see documents, labs and imaging.
  8. [R7] FollowMyHealth® 1/5 · US Worst app ever: The app does not work. It will not allow me to connect with my doctor, who doesn’t even show up in the list of providers even though he is affiliated with Northwell Health. His office sends me emails saying I have a new message but nothing is ever there. I have tried everything over the past few months, deleting my profile and signing in with a new email and password but nothing wo
  9. [R12] FollowMyHealth® 3/5 · US Messages: Needs a way to reply back to a message
  10. [R13] FollowMyHealth® 2/5 · US Inconsistent: App has gotten pretty bad lately. No option to reply to messages, send a message or request a refill. I have to waste time calling the MD office. Not good
  11. [R26] FollowMyHealth® 1/5 · US Poor documentation: Confusing screens with overall poor explanation of steps for using the app
  12. [R30] FollowMyHealth® 1/5 · US Horrible: Very hard to navigate
  13. [R32] FollowMyHealth® 1/5 · US Follow My Health: This app is absolutely terrible. It’s impossible to navigate, the support or help offered is really non existent and good luck to you if you really need to access your info. I get daily emails telling me my records have been updated, log in to see what has been added, but the answer is nothing. My doctor suggested me using it, I told him I did and it’s awful and he apologized and
  14. [R34] FollowMyHealth® 1/5 · US Awful: My primary doctor, his clinic, and other doctors do not show up in app when using search function, no past or future appointments show, when calling primary doctors location I can’t talk directly to them anymore. Calls are handled via SEMG and often there is poor communication between them. The call always directs you to go to patient portal, which is this app and the website, both useless.
  15. [R40] FollowMyHealth® 1/5 · US Lame: I’ve had a Follow My Health account from before my primary care provider’s clinic moved on to a better app. However, I have a urologist now whose clinic uses Follow My Health. Every time I have an appointment with my urologist’s clinic, which is weekly right now because of physical therapy that I’m doing, I have re-enter my medications (though it doesn’t gave enough space for all of them),
  16. [R24] FollowMyHealth® 1/5 · US Constant Problems: Talk about constant problems & errors… too many to list. And when we contact “support”, the response is a minimum of a week, if not weeks later. Just now, I went to the support desk and it’s having technical difficulties and is unable to assist. #BeyondDisappointing
  17. [R46] FollowMyHealth® 1/5 · US Unusable: With my correct password and user name I get nothing but messages like “sorry something’s gone wrong” with no next step to help. Using the contact form the same thing happens. And no one answers the phone number provided. Completely useless. Im waiting for important information thats posted to my account that I can’t access. This app is a joke and the company obviously doesn’t want to h
  18. [R55] Teladoc Health 5/5 · US Teladoc: Very professional
  19. [R57] Teladoc Health 1/5 · US Worst experience ever.: I set up a video call to speak to a doctor so I can renew a prescription however, they called over the phone instead of a video call being familiar with the process. I asked the person speaking to me if they could transfer to a video call instead and the answer was no and of course I asked and he confirmed I would be charged anyway despite the mistake so I said I’d call a c
  20. [R58] Teladoc Health 5/5 · US Easy, peasy: Professional, kind, knowledgeable. Will definitely use again.
  21. [R59] Teladoc Health 3/5 · US Food diary: I’m still trying to figure out this app for my goals. The food diary is awful. I want to do everything right but it’s just terrible. I’ll continue to use My Fitness Pal for my food tracking.
  22. [R66] healow 5/5 · US Patient: This app works it’s easy to use !
  23. [R69] healow 4/5 · US Nice new system: I find using the App is so much easier than the old Patient Portal. That became frustrating and required many visit to the front desk to get into it. Rosanne recently helped me with this new app and I appreciated that so much. You people are Great!
  24. [R70] healow 3/5 · US James McMahan: I already have one practice on this app. Can I and how do you add a second, different practice?
  25. [R72] healow 5/5 · US App: Really like this app and use it a lot
  26. [R81] MyChart 3/5 · US Irritated: The app is great but lately it keeps kicking me off and says it’s having trouble connecting to the server. So it gets frustrating when I’m trying to fill out paperwork or look at test results and it kicks me out and I have to start all over again. Something needs to be fixed!!!
  27. [R85] MyChart 2/5 · US Confusing: The app is confusing and hard to navigate. There’s no clear path to anything.
  28. [R86] MyChart 5/5 · US I couldn’t live without it: This app is one of the best things that happened to medical management. All the paperwork and appointments that you used to have keep in order manually are all in one place. I love how easy it is to update my prescriptions and contact my doctors.
  29. [R89] MyChart 5/5 · US Organized and Efficient: Easy to use….updates in real time….great app to have
  30. [R94] Personify Health 5/5 · US It’s full of great information on so many topics such as health, diversity, exercises and a lot more: I love it
  31. [R95] Personify Health 3/5 · US Sync function: Steps do not sync despite manual device synchronization
  32. [R96] Personify Health 1/5 · US App perf revision still needs: The client app responds slow and sometimes asynchronous result. Your execution does not apply to the score immediately. The support agent said I could use Desktop version. This is the known issue. It’s been years with this problem and reported a few times. The app has rooms to improve for those basic operations.
  33. [R97] Personify Health 5/5 · US Personify Health app is so comprehensively health helpful!: Monitors movement of all kinds and anything you need to meet your healthcare goals including, diet with recipes tailored to the way you wish to eat, weight, blood pressure, blood sugar, sleep, rest and recovery, financial, exercise videos for any level, yearly eye exam, dental, well visit and much more and I get to earn points for it all
  34. [R109] LiveWell with Advocate Aurora 3/5 · US Messaging doesn’t work: I never receive messages from my doctor or nurses . Hospital even had me remove the app and redownload but they still never send. Messages haven’t worked since 2025.
  35. [R110] LiveWell with Advocate Aurora 2/5 · US Fix how to message Doctors: Why can sometimes I am able to message my Doctors and then I can’t? Fix a shortcut to message my Doctor.
  36. [R113] LiveWell with Advocate Aurora 1/5 · US Test results not downloaded: I had a ct scan 2 1/2 days ago. The test results have not been downloaded. And the visit summary is Blank. The radiology department had the results in 24 Hours. Now I have to Get someone to Drive there (I’m non weight bearing due to surgery ) and walk in and get them. Very frustrated
  37. [R115] LiveWell with Advocate Aurora 3/5 · US Looks like potential: I cannot message my providers, not even my primary. I cannot delete old messages. It appears as though it also does not coordinate information with providers from other hospitals. Having more than one doctor writing prescriptions for the same drugs seems on the surface to be a dangerous thing. If not dangerous, it certainly is confusing!
  38. [R14] FollowMyHealth® 5/5 · US Great app: Great for communication with my doctor
  39. [R48] FollowMyHealth® 5/5 · US Very resourceful: I love having the ability to go back and see my lab results, past surgeries date etc…
  40. [R18] FollowMyHealth® 1/5 · US Has limited information and no support: Can't see bills, can't send a message doesn't have your appointments can't get support you go to that tab and it has no information on how to obtain support. Needed to email the provider and messages is greyed out. Useless app.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store