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Updated July 2026 · real, multi-region App Store reviews
User consensusAlternativesIs it worth it?
Better options than

AE + Aerie alternatives

Users often seek alternatives to AE + Aerie due to persistent app issues like login problems and payment errors, as well as frequent out-of-stock items and poor customer service experiences. While some appreciate the quality and deals, others look for more reliable shopping experiences and better inventory management.

Why users look for alternatives to AE + Aerie

The alternatives

Bath & Body Works | B&BW
4.9★ · 1,941,468 ratings · Free

Bath & Body Works offers a wide range of hand sanitizers, lotions, and mists with appealing fragrances R52. The app provides information on rewards programs and sales .

Better for: This alternative is better for users primarily interested in scented body care products and home fragrances, who appreciate a variety of smells and good deals R52. However, users should be aware of potential app issues like syncing problems, frequent logouts, and difficulties with gift cards R51R53R54.

Head-to-head: AE + Aerie vs Bath & Body Works | B&BW
Nike
4.9★ · 1,698,810 ratings · Free

Nike offers a selection of athletic wear and shoes, with some users appreciating the ability to customize shoes R66. The app can be useful for notifications on new releases .

Better for: Nike suits users looking for athletic apparel and footwear, especially those interested in specific releases or customizing their shoes R66. However, users should be prepared for potential app navigation difficulties, filtering issues, and problems with customer service chat R65R68.

Head-to-head: AE + Aerie vs Nike
Nordstrom
4.9★ · 1,455,703 ratings · Free

Nordstrom is praised for its excellent customer service, quality merchandise, and a wide selection of clothing, shoes, and beauty products, including designer items at good prices R80R81. The app is generally considered easy for shopping and offers quick shipping .

Better for: Nordstrom is ideal for shoppers seeking a one-stop shop for diverse fashion needs, including designer brands, who prioritize strong customer service and reliable shipping R80R81. While some users report app issues like clutter or login problems, many find it a convenient way to shop R79R82.

Head-to-head: AE + Aerie vs Nordstrom
PINK, Clothing
4.8★ · 915,449 ratings · Free

PINK offers cute and comfortable clothing, including bralettes and outfits R94. Many users express a strong affection for the brand .

Better for: PINK is suitable for younger customers or those looking for comfortable and cute casual wear, especially bralettes R94. However, potential users should be aware of significant app issues, including login problems, crashes, and concerns about security R93R95R96.

Head-to-head: AE + Aerie vs PINK, Clothing
Hollister Co.
4.9★ · 625,754 ratings · Free

Hollister Co. is known for its clothes, which some users describe as having amazing quality and being beautiful R108. The app can offer deals and discounts .

Better for: Hollister Co. is a good option for those who appreciate the brand's style and quality, and who are looking for deals and discounts R108. However, users should be aware of potential issues with slow app loading, pictures not showing, limited online stock compared to stores, and possible delivery problems R110.

Head-to-head: AE + Aerie vs Hollister Co.
Stick with AE + Aerie if

You should stick with AE + Aerie if you consistently find items you love in stock, particularly their denim and comfortable Aerie pieces, and if you benefit from their deals and rewards program, despite occasional app issues .

Evidence note: All alternatives have sufficient evidence from user reviews.

Frequently asked

What are the main issues with the AE + Aerie app?
The main issues with the AE + Aerie app include frequent login problems, payment processing errors, items showing as out of stock even when available, and general slowness or freezing R1R9R13R21.
Is AE + Aerie suitable for international shoppers, specifically in the UK?
No, AE + Aerie is not suitable for international shoppers in the UK, as the app displays prices in US dollars and does not allow shopping from the UK, despite being available in the UK App Store R12R15R18R41.
How is customer service for AE + Aerie?
Customer service for AE + Aerie is often reported as unhelpful, with long wait times for phone and chat support, difficulties using gift cards, and an inability to resolve issues like price matching or incorrect shipping addresses R1R4R23R35.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] AE + Aerie 1/5 · US Don’t use Apple Pay: Design didn’t show where its shipping to in order to prioritize one click Apple Pay. Then it’s shipped to the wrong address. Half hour wait for customer service on the phone, while waiting for that 10 minutes to wait for live agent chat. Customer service super nice but policy is to wait 72 hours after delivery to correct this. So I can’t fix this until tomorrow. Just not the s
  2. [R9] AE + Aerie 3/5 · US Delay in payment processing: I kept receiving an error message when I submitted my payment for a purchase. It was frustrating. Otherwise I love your products. Typically , I have not had a problem. Returning and purchasing items have been great.
  3. [R13] AE + Aerie 1/5 · US The sign in flow is broken: I haven’t been able to sign into my account in the app for quite some time. I’ve tried opening the auth page in an external browser, but the redirect back into the app still doesn’t log me in.
  4. [R21] AE + Aerie 1/5 · US Sign-in Screen Never Loads: I have been unable to sign into my AE rewards account for the last month. It just spins and never loads. I’m it even able to enter my info. What is going on?
  5. [R3] AE + Aerie 3/5 · US Always out of bigger sizes: I love aerie so much, and do all of my underwear shopping here, they’re the most comfortable ever. The problem is, they’re not meeting the demand for xxl size in either online or not at all in store bc they only stock up to xl. Love the hoodies and leggings and bike shorts too, but still I have the same problem not having anything available in my size. If they’re sellin
  6. [R10] AE + Aerie 1/5 · US Nothing is ever in stock: Whole site is always empty and in stores never have adult sizes. They are running an annoying business model that has specific sales targets, that focus and getting new clothes popular and sold and the most popular clothes sitting out of stock, annoying store, not consumer friendly
  7. [R25] AE + Aerie 1/5 · US Out of stock: Every time I would submit my order, it would come up with an error or would say that the item was out of stock. I would start over and the item still showed. It was available in that size. It would be nice for the website to update items when they are not available.
  8. [R4] AE + Aerie 1/5 · US Customer Service: Using gift cards can be frustrating when seeking help. You should keep all relevant info, even if the gift card is linked to your account and shows totals and returns, but you still need the actual card details. When asked about price matching a sale from yesterday, she explained that without an order number, they can't match the price due to app issues. I asked if I could email
  9. [R23] AE + Aerie 1/5 · US Placing an order: I could not charge my order to my ae card and called customer service was on hold and transferred literally 4 times.
  10. [R35] AE + Aerie 1/5 · US horrible: worst customer service ever, not helpful. if i could give zero stars i would
  11. [R12] AE + Aerie 3/5 · GB In US dollars: What's the point in having this in the UK App Store if it's in dollars?! It could be so much better if you could actually shop from it
  12. [R15] AE + Aerie 3/5 · GB Not uk supported: Great app in many ways but what good is it if you can't actually shop on it in the uk?! Update required and quickly AEO.
  13. [R18] AE + Aerie 3/5 · GB Ok: Love this shop, but UK vers of app?
  14. [R41] AE + Aerie 1/5 · GB Useless in UK: Have to use web as on app there is no UK on the country list
  15. [R7] AE + Aerie 1/5 · US Ridiculous: I should not be forced into allowing my personal information to be shared in order to complete an order. This should be illegal. I should be able to keep my personal information private if I want to.
  16. [R51] Bath & Body Works | B&BW 1/5 · US App not working: My app does not sync with my purchases and online orders anymore. I have to go to the website, log in to order. I’ve been in contact with customer service on multiple occasions, with no correction. They tell me to delete the app, re load it, etc. Nothing has worked yet. I’ve had my app for years and then this started last year.
  17. [R52] Bath & Body Works | B&BW 5/5 · US Bath and body: I love It has hand sanitizers and lotion and mists that smells amazing fresh skin so soft I have say b I love it 10%
  18. [R53] Bath & Body Works | B&BW 3/5 · US App keeps logging me out: I keep getting logged out of my account or my account says it needs refreshed everytime I open it. Cannot get into my account.
  19. [R54] Bath & Body Works | B&BW 1/5 · US App Won’t Let Me Log In: I can log in on the website perfectly fine, on both my phone and desktop. The app itself will not log me in. I don’t even get an error message, it just goes right back to the login page. I’ve been trying on and off for a month and it won’t work. My phone is up to date, and I have deleted and redownloaded the app several times with no luck. Sucks because I’ve heard there ar
  20. [R65] Nike 1/5 · US Garbage: Impossible to navigate, filters are trash, I went elsewhere to shop and ended up not buying NIKE…nice work clowns. Geniuses had how many years to prepare for World Cup and can’t ship a jersey until after Game2? Pathetic. Have to sign in to VIEW, NOT BUY, again, beyond pathetic.
  21. [R66] Nike 4/5 · US Great but one thing: I really like this app and it’s one of my favorites. I really like the selection and good things that they have. There are a few things about that I think could be fixed on to make it work better first off the NikeAI I really like it but it’s really hard to tell that it’s actually trying to tell you if you ask it like when’s this gonna go on sale or something like that it’ll j
  22. [R67] Nike 3/5 · US Update app: It sad that one has to update constant to meet the criteria of a phone. Just fix the bug and leave the upgrade alone. Not everyone wants to update their phones. This is why people rather go with Android than being with IPhone and their rules. There was nothing wrong with the other versions. For this I will no longer serve my money and time to buy from NIKE. It does not serve my purpose
  23. [R68] Nike 2/5 · US Great for Shopping annoying for Alerts: Functionally wise, this is a good app. However, when you try to filter on just men’s clothing, it does not show you only men’s items. The most annoying thing with this app is when you delete messages you still have a red circle on the app icon on your home screen. I think they do this on purpose to get you to go back into the app. But it never removes those
  24. [R79] Nordstrom 1/5 · US Dismal app. Zero stars.: Cluttered and ai driven junk app!!! Filters are broken. Developers probably sourced out overseas. Nordstrom is on a downward spiral
  25. [R80] Nordstrom 5/5 · US Affordability: Can get designer stuff at a fairly good price
  26. [R81] Nordstrom 3/5 · US Everything: Nordstrom has a customer for life. A+ customer service awesome shipping service and fabulous merchandise. Very pleased to be a Nordstrom club member.
  27. [R82] Nordstrom 1/5 · US Miserable app to use: Cluttered junk error prone app
  28. [R93] PINK, Clothing 1/5 · US Can’t access my account: I tried to place an online order and it knocked me out several times. I finally just went through safari to place it.
  29. [R94] PINK, Clothing 5/5 · US Bralette: The bra fit perfect
  30. [R95] PINK, Clothing 3/5 · US VSPINK: I love my VSPINK and VS apps…the only complaint is the password can’t be automatically saved through our IOS PASSWORD saving feature, we can’t change our passwords on your VSPINK and VS apps there isn’t even a forgot password reset option?! Needs work people!
  31. [R96] PINK, Clothing 1/5 · US Pausing music: Why does this app stop my music or videos from playing EVERY TIME I open the app. Fix this it’s ridiculous!
  32. [R107] Hollister Co. 1/5 · US Fast fashion and bad login: I just found out Hollister is fast fashion which is basically Loy quality clothes and exploration of people in the east who work with low wages and extremely poor working conditions and second the login for this app sucks when you forget your password they email u a temporary password and it usually doesn’t for me at least
  33. [R108] Hollister Co. 5/5 · US love holister: amazing quality of clothes
  34. [R109] Hollister Co. 3/5 · US Sent item with a security tag: Cute items but sent the item with a security which was a huge inconvenience.
  35. [R110] Hollister Co. 2/5 · US review: app loads very slowly. none of the pictures are showing and i can’t see anything but the title if the item.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store