Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

AE + Aerie vs Nike

AE + Aerie 4.9★ · Free to download 75
Winner AE + Aerie
Nike 4.9★ · Free to download 60

AE + Aerie is generally better for shopping ease and customer service, while Nike struggles with app functionality and stock availability, despite both having high quality products.

Full reviews: AE + Aerie · Nike

AE + Aerie offers a smoother shopping experience with good customer service and quality products, though it faces stock issues and some app glitches. Nike, despite its popular products, is plagued by significant app navigation problems, login failures, and frequent out-of-stock items, leading to user frustration.

Head to head

Features & Product Selection tieR2R3R5R10
AE + Aerie AE + Aerie users praise the quality and selection of clothing, especially denim and underwear, and appreciate the availability of specific sizes like 'short' and 'tall' R2R5. However, a significant complaint is the frequent lack of availability for popular items and larger sizes, both online and in-store R3R10R26.
Nike Nike offers a wide selection of shoes and clothing, with users appreciating the customization options for shoes, though some desire more color choices . A major recurring issue is that popular items, especially limited edition drops, are consistently out of stock or sell out almost instantly, leading to frustration .
Ease of Use & Reliability edge: AE + AerieR9R13R15R18
AE + Aerie Many AE + Aerie users find the app easy to navigate, with simple shopping, ordering, and checkout processes R20R29. However, there are frequent reports of app glitches, including sign-in issues, payment processing errors, items showing as available when out of stock, and general slowness R9R13R24. International users, particularly in the UK, report the app is not optimized for their region, displaying prices in USD and lacking local shopping functionality R15R18R21R50.
Nike Nike's app is widely criticized for its poor navigation, especially after recent updates, with users finding it difficult to locate products and filter effectively R61R73R76. There are significant reliability issues, including persistent login problems, failure to send verification codes, and the app not opening or crashing R67R69R70. Users also complain about notification badges not clearing and the app not being optimized for iPad .
Customer Service & Support edge: AE + AerieR1R4R24R36
AE + Aerie AE + Aerie customer service receives mixed reviews. Some users report positive interactions and helpful staff R1. However, others describe long wait times, unhelpful policies regarding order corrections, difficulty with gift cards, and issues with price matching R1R4R24R36.
Nike Nike's customer service via the app is criticized for being unhelpful, with representatives closing chats prematurely . There are also complaints about shipping delays and incorrect estimated delivery dates R61.
Price & Value edge: AE + AerieR8R20R29R37
AE + Aerie AE + Aerie users appreciate the deals, coupons, and rewards program, finding good value for quality clothes R8R20R29R37. Some note that certain items, like underwear, can be expensive but are considered worth it for the quality .
Nike Nike products are generally seen as high quality . However, users note that shoes have become "extortionately expensive" since COVID, and the app's removal of an easily accessible sales section is seen as a way to push full-price items . Some users also mention receiving one-time discounts for new users .
Privacy & Permissions tieR7R106R109
AE + Aerie One AE + Aerie user expressed strong disapproval of being forced to share personal information to complete an order, calling it "ridiculous" and potentially "illegal" R7.
Nike Nike users complain about being forced to create an account just to browse products, which they find inconvenient and unnecessary R106R109.
Pick AE + Aerie if

You prioritize an easier shopping experience with good deals and generally helpful customer service, and you're looking for quality casual wear and intimates R20R29R37.

Pick Nike if

You are a dedicated Nike fan who values their specific product selection and customization options, and you are willing to tolerate significant app frustrations to access them .

Evidence note: Both apps have a high lifetime rating, but recent reviews for both show significant frustration with app functionality and stock issues. Nike's recent negative reviews are particularly focused on app navigation and login problems. AE + Aerie's international support is notably poor.

Frequently asked

Does the AE + Aerie app work well for international users?
No, the AE + Aerie app is not well-supported for international users, particularly in the UK, where it displays prices in US dollars and lacks local shopping functionality R15R18R21R50.
Why is the Nike app difficult to use for shopping?
The Nike app is difficult to use for shopping due to poor navigation, especially after recent updates, making it hard to find products and filter items effectively R61R73R76. Users also report issues with the search AI feature being unhelpful R62.
Are there frequent stock issues with AE + Aerie products?
Yes, many AE + Aerie users report frequent stock issues, with popular items and larger sizes often being out of stock online and in stores R3R10R26R46.
Does the Nike app have login problems?
Yes, the Nike app frequently has login problems, with users reporting issues signing in, not receiving verification codes, and the app failing to open or crashing R67R69R70R80.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] AE + Aerie 5/5 · US Best clothes on the market: I looooooove Aerie, it’s the best quality, and comfy.
  2. [R3] AE + Aerie 3/5 · US Always out of bigger sizes: I love aerie so much, and do all of my underwear shopping here, they’re the most comfortable ever. The problem is, they’re not meeting the demand for xxl size in either online or not at all in store bc they only stock up to xl. Love the hoodies and leggings and bike shorts too, but still I have the same problem not having anything available in my size. If they’re sellin
  3. [R5] AE + Aerie 5/5 · US Love AE: My son wears tall and long and we buy all of his clothes from AE!
  4. [R10] AE + Aerie 1/5 · US Nothing is ever in stock: Whole site is always empty and in stores never have adult sizes. They are running an annoying business model that has specific sales targets, that focus and getting new clothes popular and sold and the most popular clothes sitting out of stock, annoying store, not consumer friendly
  5. [R9] AE + Aerie 3/5 · US Delay in payment processing: I kept receiving an error message when I submitted my payment for a purchase. It was frustrating. Otherwise I love your products. Typically , I have not had a problem. Returning and purchasing items have been great.
  6. [R13] AE + Aerie 1/5 · US The sign in flow is broken: I haven’t been able to sign into my account in the app for quite some time. I’ve tried opening the auth page in an external browser, but the redirect back into the app still doesn’t log me in.
  7. [R15] AE + Aerie 3/5 · GB In US dollars: What's the point in having this in the UK App Store if it's in dollars?! It could be so much better if you could actually shop from it
  8. [R18] AE + Aerie 3/5 · GB Not uk supported: Great app in many ways but what good is it if you can't actually shop on it in the uk?! Update required and quickly AEO.
  9. [R1] AE + Aerie 1/5 · US Don’t use Apple Pay: Design didn’t show where its shipping to in order to prioritize one click Apple Pay. Then it’s shipped to the wrong address. Half hour wait for customer service on the phone, while waiting for that 10 minutes to wait for live agent chat. Customer service super nice but policy is to wait 72 hours after delivery to correct this. So I can’t fix this until tomorrow. Just not the s
  10. [R4] AE + Aerie 1/5 · US Customer Service: Using gift cards can be frustrating when seeking help. You should keep all relevant info, even if the gift card is linked to your account and shows totals and returns, but you still need the actual card details. When asked about price matching a sale from yesterday, she explained that without an order number, they can't match the price due to app issues. I asked if I could email
  11. [R24] AE + Aerie 1/5 · US Placing an order: I could not charge my order to my ae card and called customer service was on hold and transferred literally 4 times.
  12. [R36] AE + Aerie 1/5 · US horrible: worst customer service ever, not helpful. if i could give zero stars i would
  13. [R8] AE + Aerie 5/5 · US Nice selection of clothing: Amazing deals and coupons
  14. [R20] AE + Aerie 5/5 · US Great shop app: The AE & Aerie app is super helpful in shopping, ordering, paying, choosing shipping options, and seeing when AE and Aerie clothes are on sale! Love it. OH, and the rewards program info it provides is amazing too!
  15. [R29] AE + Aerie 5/5 · US Easy to use: Easy app and great deals on great quality clothes!
  16. [R37] AE + Aerie 5/5 · US Great sale: I just bought two whole outfits plus sock and underwear and accessories for under 100 thanks to my 20% discount with my real rewards card. Thanks Ae!!!!
  17. [R7] AE + Aerie 1/5 · US Ridiculous: I should not be forced into allowing my personal information to be shared in order to complete an order. This should be illegal. I should be able to keep my personal information private if I want to.
  18. [R106] Nike 1/5 · US cant use the app with an account: idk might have great ui but i find it ridiculous and quite frankly stupid that i need an account in order to even use the app. it just stays on the sign up/in page. downloaded the app for convince not to have to sign up just to view the products
  19. [R109] Nike 1/5 · US Total garbage app: Need to sign up or sign in to be able to just look around ? what?????
  20. [R21] AE + Aerie 3/5 · GB Ok: Love this shop, but UK vers of app?
  21. [R50] AE + Aerie 1/5 · GB Useless in UK: Have to use web as on app there is no UK on the country list
  22. [R61] Nike 1/5 · US Garbage: Impossible to navigate, filters are trash, I went elsewhere to shop and ended up not buying NIKE…nice work clowns. Geniuses had how many years to prepare for World Cup and can’t ship a jersey until after Game2? Pathetic. Have to sign in to VIEW, NOT BUY, again, beyond pathetic.
  23. [R62] Nike 4/5 · US Great but one thing: I really like this app and it’s one of my favorites. I really like the selection and good things that they have. There are a few things about that I think could be fixed on to make it work better first off the NikeAI I really like it but it’s really hard to tell that it’s actually trying to tell you if you ask it like when’s this gonna go on sale or something like that it’ll j
  24. [R73] Nike 2/5 · US new app update: the new app update made it impossible to find the for sale section. overall the flow of the main homepage is not intuitive. the app redesign looks like it was made by ai.
  25. [R76] Nike 1/5 · US New Browse Is Terrible: Ugh this last update made it near impossible to navigate. I can’t find anything as easily as I could. What are these categories anyways… just basketball, sportswear, running, soccer, training? What even is the purpose of the home tab? To have tab navigation then within one of those tabs you have a dropdown with more categories. What were you thinking product managers?
  26. [R26] AE + Aerie 1/5 · US Out of stock: Every time I would submit my order, it would come up with an error or would say that the item was out of stock. I would start over and the item still showed. It was available in that size. It would be nice for the website to update items when they are not available.
  27. [R46] AE + Aerie 2/5 · US High rise jeans: Not everyone can wear high and super high rise jeans. Furthermore what I see in low rise, they never have my size available. Specifically in a low rise jegging.
  28. [R67] Nike 1/5 · US The app doesn’t send the confirmation code: The app doesn’t work
  29. [R69] Nike 3/5 · US Nike App: Please add a “Sign in with Apple” option. The current login process is frustrating because I have to sign in and then go to my email every time to retrieve a passcode. Using Apple Sign-In would make the experience much faster, smoother, and more convenient.
  30. [R70] Nike 1/5 · US Why is it bad: It wouldn’t even send the code and I’m trying to get In but your app cause me madness and I’m piss and I don’t understand why your app doesn’t give me the code
  31. [R80] Nike 5/5 · US Great but I need help: The Nike app is great there are so many shoes and clothing that u love but i haven’t been able to access it because it won’t let me sign in or sign up anymore because it says “error user not able to access” if anyone can help em out with that please help me

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store