Nike

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R3] 4/5 · US Great but one thing: I really like this app and it’s one of my favorites. I really like the selection and good things that they have. There are a few things about that I think could be fixed on to make it work better first off the NikeAI I really like it but it’s really hard to tell that it’s actually trying to tell you if you ask it like when’s this gonna go on sale or something like that it’ll j
2. [R10] 5/5 · US Here’s on thing: In my opinion I love the Ja 3s but with the Nike by you then need to add more colors and you should be able to customize the J and the A and for the colors maybe make a rainbow wheel were you can make a color for your self and also make some shiny ones and it would make more people want to make their own and they made something that made them happy. Just add more things to custom
3. [R37] 5/5 · US Great but I need help: The Nike app is great there are so many shoes and clothing that u love but i haven’t been able to access it because it won’t let me sign in or sign up anymore because it says “error user not able to access” if anyone can help em out with that please help me
4. [R42] 5/5 · US Sneakers: Great option and selections to pick from!
5. [R30] 3/5 · US Bugs: I was seeking help because when I customized a pair of shoes the app reverted the color to something I didn’t order . The feature to talk with representatives sucks. The representative closed the chat without allowing you to respond. My rep name was Selina
6. [R50] 5/5 · US Really good app with good customer service as well: There’s an amazing selection of shoes and other clothing to purchase and even got a one time discount for new users I that I had to cancel the order I used it on but a customer service rep was really helpful in helping me buy the shoes with that promo discount
7. [R201] 3/5 · US My package never arrived.: For me, this app is fantastic. I’ve been buying from them since 2016, both online and in-store. Unfortunately, I had a problem with my shipment. It was supposed to arrive on Saturday, but it never did. But that’s to be expected; UPS is, in my opinion, the worst carrier in the United States. When I called UPS, they told me it was Nike. When I called Nike customer service,
8. [R112] 5/5 · US My experience with the app: Best online shopping app I’ve ever used ordered something and two days later I got it in the mail definitely advise you to get it and cheaper as well looked at academy for a goodie that costed almost 100$ and went to the Nike app and got it for half the price!
9. [R7] 2/5 · US new app update: the new app update made it impossible to find the for sale section. overall the flow of the main homepage is not intuitive. the app redesign looks like it was made by ai.
10. [R8] 1/5 · US New Browse Is Terrible: Ugh this last update made it near impossible to navigate. I can’t find anything as easily as I could. What are these categories anyways… just basketball, sportswear, running, soccer, training? What even is the purpose of the home tab? To have tab navigation then within one of those tabs you have a dropdown with more categories. What were you thinking product managers?
11. [R11] 1/5 · US Content Overload: I find it extremely difficult to shop on the Nike app as it overloaded with content. It would be nice to have a healthy balance of content and products. The current format makes it difficult to just search for products.
12. [R24] 1/5 · US Horrible: New update has no simple navigation. Too complicated
13. [R2] 1/5 · US The app doesn’t send the confirmation code: The app doesn’t work
14. [R5] 1/5 · US Why is it bad: It wouldn’t even send the code and I’m trying to get In but your app cause me madness and I’m piss and I don’t understand why your app doesn’t give me the code
15. [R14] 1/5 · US Doesn't send the verification code: I've tried numerous of time to send a verification code to my email and the app does not send it to my email. I've tried several times time and time again. This app is extremely flawed and needs to be fixed. This isn't the first time this has happened to me and my account.
16. [R1] 2/5 · US Great for Shopping annoying for Alerts: Functionally wise, this is a good app. However, when you try to filter on just men’s clothing, it does not show you only men’s items. The most annoying thing with this app is when you delete messages you still have a red circle on the app icon on your home screen. I think they do this on purpose to get you to go back into the app. But it never removes those
17. [R28] 4/5 · US Notifications: App keeps showing I have a notification but it doesn’t appear in my messages.
18. [R65] 3/5 · US Notifications: You need to fix your notifications. The notification badge never ever clear no matter what I do. The badge is persistently visible indicating g that there are u read messages when I fact there are not. If this is an attempt to increase app usage the. It’s a sleazy way of going about it.
19. [R98] 3/5 · US Unread messages “glitch”: Unread messages “glitch” entices users to open app more than once to get rid of unread messages “glitch” pisses customers off but fraudulently shows stockholders how many times times the app is being used. Shame. Been going on for months now. Fix it.
20. [R16] 1/5 · US The app is so bad I’d rather go to the store: Navigating the app is bad. The search ai feature is borderline a toddler. I request to Show me shorts for running that don’t have liners. Nike search : okay here are shoes…
21. [R20] 2/5 · US Ai bloat: All of the new ai features are unnecessary and create resistance in the shopping experience. Definitely takes the fun out of looking for new products.
22. [R74] 3/5 · US AI ruined the app: Title says it all
23. [R9] 1/5 · US Horrible: The loading screen broke my phone and kept messing my screen to where I had to restart it everytime I went in the app.👎🏿👎🏿👎🏿👎🏿
24. [R43] 2/5 · US App crash out: Not very capable of handling shoe drops, went through the process of being one of the first to purchase a shoe, card went through and even was told it was pending and it would notify me if I got the pair or not but then the app just literally froze with no problem prior no WiFi issues and I guess somehow it lost all that record and lost the pair of shoes for my pregnant wife which t
25. [R45] 1/5 · US Constantly crashes: It’s as if Nike has given up and does not care. Constant app crashes makes ordering anything a nightmare. iPhone 17 pro max.
26. [R55] 2/5 · US Search breaks the app: Not sure what happened in the latest update, but when I tap on the search magnifying glass, the app abruptly closes. No way to search for items. Thanks.
27. [R4] 5/5 · US iPad App Version: Needs a version that fits iPad screen otherwise great app
28. [R52] 2/5 · US No iPad app: Come on guys… seriously.
29. [R262] 3/5 · GB Needs support on IPad: App needs to be on iPad I have used this for a while now and is getting harder and harder to use. Please make the app usable on iPad Thanks
30. [R440] 3/5 · GB We have iPads: Where’s the native iPad app? Cutting corners with just a phone app it looks like. Lazy dev team.
31. [R244] 3/5 · US Irritating: Please make the app more user friendly I am only 22 I avoid this app because of the way it navigates. I’m looking for Nike club fleece, as in zip up, pullover hoodies, sweats I’m getting the Pheonix fleece, I’m getting recommended a skirt before I can even find the regular shorts! And why , just why do we have peach and orange colors out for fall and not dark brown? :/ it’s just so out
32. [R272] 3/5 · GB Where’s the sales section gone??: As most who use this app know that there’s always been a sales section but that has now disappeared and the only way to access it is to Search for it. Nike shoes have gotten extortionately expensive for what they are since covid and this must be their way of pushing you to buy the full price shoes rather than searching the sales where the shoes or clothing can be
33. [R18] 1/5 · US This app is a lie: Tried to order some shoes. said I could order them at 10 A.M. when the shoes dropped had a reminder and I was on the app. Second before 10 A.M. had my pre card Installed & address. Pick my size and press pay and it wouldn’t process my payment. Five minutes later. All the shoes was sold out. I could’ve went to the store and got them instead. Garbage.
34. [R19] 1/5 · US Drop product NIKE MIND 001: Drop product NIKE MIND 001 3 times i try to buy from the first colour, i klick just 10.00am after that pending payment. And thens sold out. You just kiding bro!! No need drop that thing in apps. Just sell all them to your resseler mtf
35. [R437] 3/5 · GB Trouble with payment: All my payment methods decline and I don’t know if that can be an issue that can be rectified. Even  Pay doesn’t work
36. [R461] 3/5 · GB Decent: When I try to order stuff with my gift card it Dosnt work
37. [R15] 3/5 · US Update app: It sad that one has to update constant to meet the criteria of a phone. Just fix the bug and leave the upgrade alone. Not everyone wants to update their phones. This is why people rather go with Android than being with IPhone and their rules. There was nothing wrong with the other versions. For this I will no longer serve my money and time to buy from NIKE. It does not serve my purpose
38. [R80] 3/5 · US Forced to Update app but older phones can’t. Unfair: Once again older iPhones are not able to use the app because the forced update is for newer IOS. It wasn’t like that before. I’ve been ordering off of the Nike app for years. Now they’re forcing me to Update & I can’t on my iPhone. I also can’t even use the older version anymore. Which means I can’t buy anything on the app. That sucks and you gu
39. [R124] 3/5 · US Having issues: Nike , my phone is fully charged and plugged into the charger and connected to the internet and it won’t let me download the new app and then it just repeats itself over and over , help me I need to get into my account and favorite app to order, my Nikes And Jordan stuff
40. [R133] 5/5 · US Nike app glitch: To Whom It May Concern, I am writing to bring to your attention an issue I am experiencing with the current Nike app. I am using an iPhone 8 Plus, and unfortunately, I am no longer able to access the app due to what appears to be a compatibility or software glitch. At this time, I am unable to upgrade to a newer device, and this situation prevents me from using the Nike app ent
41. [R216] 3/5 · US Decent App But Could be Much Better: Nike app is helpful for looking at Nike shoes and clothes and buying. However, there are too many notifications and Nike doesn’t do a good job of separating product info from sales and coupons. It seems like I get 2-3 dozen notifications each week and I don’t need that many.
42. [R232] 3/5 · US Insane amount of notifications‼️: Y’all gotta stop notifying me on stuff I don’t even like or ask for. It’s overwhelming and I miss out on the stuff I actually want to know about!!!!!!!!
43. [R234] 3/5 · US Notifications: The “Notify Me” option is a disappointment. I have missed out on multiple drops because I don’t get the notification roughly 10 - 15 after the product drops. This has to be fixed!!!
44. [R79] 3/5 · US Do better: I love nike but when there is a limited edition and Im waiting weeks to get the drop. I place my order within less than 5 seconds and I still don’t get it. It gets annoying when it happens over and over.
45. [R101] 3/5 · US Never get latest drops: No matter if I’m right on the app, click on my notification, submit my payments. It always say i didn’t get it sold out.. no matter what I try.
46. [R25] 1/5 · US Connection issues: The app has connection issues. Overall the app is not smooth either. I feel like i am using web page designed and developed by amateurs
47. [R64] 3/5 · US todo agotado: mi pregunta es para que tienen la app si la mayoria de los zapatos lo tienen agotado? que les pasa se supone que deberían tener disponible algo xd
48. [R38] 1/5 · US Absurd Security Rules: First off: 1 Star for having no support email to submit this. Forcing chat with someone in a call center is not better. Now the issue: Stop forcing us to do two factor authentication just to log into your app. It’s a shoe app. It doesn’t need extra layers of security. When I select the option to “use password”, it still makes retrieve an email code after entering my passwo