Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Is it worth paying for

Nike

30
Value score / 100 Worth paying? No Skip it

The Nike app is free to download and use, but its value is significantly hampered by numerous technical issues, poor navigation, and frustrating user experience, making it difficult to recommend even at no cost.

Free to download seen up to $50 4.9★ lifetime (1,698,814) since 2016

The Nike app offers a wide selection of products but is plagued by critical usability issues, including login problems, navigation difficulties, and persistent notification bugs. While free, the app's functionality is so compromised that it often prevents users from shopping effectively or accessing desired features, leading to a frustrating experience.

Free vs paid

The Nike app is entirely free to download and use, with no in-app purchases mentioned in the reviews to unlock features or content. All functionalities, including browsing, customizing (Nike By You), and purchasing, are intended to be available without payment, though many users report these features are broken or difficult to access R1R3R6.

Value complaints

  • The app's poor functionality, including login issues and navigation difficulties, makes it not worth the time invested, even though it is free.R1R3R6R15
  • Users complain about the high prices of Nike shoes and clothing, especially with the sales section being harder to find.R272R435
  • The app's inability to secure limited edition drops or process payments effectively leads to frustration and a feeling that money is only good for non-drop items.R19R20R40R49

Where it delivers

  • The app offers a great selection of shoes and clothing.R4R43R51R111
  • Some users find the app easy to navigate and appreciate its overall design.R45R540
  • Customer service is occasionally highlighted as helpful, especially with discounts or shipping issues.R51R202
  • The app can provide notifications for new product releases, which is valued by some users.R7
Worth paying if

N/A, as the app is free and does not offer paid tiers or in-app purchases according to the provided information.

Skip / stay free if

You should skip the Nike app if you expect a smooth, reliable shopping experience, as many users report persistent login issues, navigation problems, and glitches that hinder purchasing R1R3R6R15. It is also not recommended if you rely on accurate notifications or functional filtering, as these features are frequently cited as broken R2R8R9.

Evidence note: The reviews are heavily skewed towards negative experiences, particularly concerning app functionality, navigation, and technical issues. Positive reviews often mention the product selection or general brand loyalty rather than specific app features, and many 5-star ratings include complaints or requests for improvements.

Frequently asked

Is the Nike app free to use?
Yes, the Nike app is free to download and use, with no in-app purchases mentioned in the reviews to unlock features R1R4R16R22.
Are there issues with logging into the Nike app?
Many users report significant issues with logging into the Nike app, including not receiving verification codes, blank sign-in pages, and forced two-factor authentication even with a password R3R6R15R38.
Is the Nike app easy to navigate?
Many recent reviews indicate that the Nike app is difficult to navigate, with complaints about confusing filters, content overload, and a non-intuitive homepage design following updates R1R2R8R9.
Does the Nike app have an iPad version?
No, the Nike app currently lacks a dedicated iPad version, leading to a poor user experience on iPad devices R5R53R262R440.
Are there problems with notifications in the Nike app?
Yes, users frequently report issues with notifications, including persistent unread badges, excessive notifications for irrelevant items, and delayed or missed notifications for product drops R2R29R66R217.
Is the Nike app reliable for purchasing limited edition shoes?
Many users report that the Nike app is unreliable for purchasing limited edition shoes, with complaints of items selling out instantly, payment processing failures, and bots controlling drops R19R20R40R44.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] 1/5 · US Garbage: Impossible to navigate, filters are trash, I went elsewhere to shop and ended up not buying NIKE…nice work clowns. Geniuses had how many years to prepare for World Cup and can’t ship a jersey until after Game2? Pathetic. Have to sign in to VIEW, NOT BUY, again, beyond pathetic.
  2. [R3] 1/5 · US The app doesn’t send the confirmation code: The app doesn’t work
  3. [R6] 1/5 · US Why is it bad: It wouldn’t even send the code and I’m trying to get In but your app cause me madness and I’m piss and I don’t understand why your app doesn’t give me the code
  4. [R15] 1/5 · US Doesn't send the verification code: I've tried numerous of time to send a verification code to my email and the app does not send it to my email. I've tried several times time and time again. This app is extremely flawed and needs to be fixed. This isn't the first time this has happened to me and my account.
  5. [R272] 3/5 · GB Where’s the sales section gone??: As most who use this app know that there’s always been a sales section but that has now disappeared and the only way to access it is to Search for it. Nike shoes have gotten extortionately expensive for what they are since covid and this must be their way of pushing you to buy the full price shoes rather than searching the sales where the shoes or clothing can be
  6. [R435] 3/5 · GB Nike cost?: Finding the price rise on stock getting to high and clothing not up to high standards have fallen.
  7. [R19] 1/5 · US This app is a lie: Tried to order some shoes. said I could order them at 10 A.M. when the shoes dropped had a reminder and I was on the app. Second before 10 A.M. had my pre card Installed & address. Pick my size and press pay and it wouldn’t process my payment. Five minutes later. All the shoes was sold out. I could’ve went to the store and got them instead. Garbage.
  8. [R20] 1/5 · US Drop product NIKE MIND 001: Drop product NIKE MIND 001 3 times i try to buy from the first colour, i klick just 10.00am after that pending payment. And thens sold out. You just kiding bro!! No need drop that thing in apps. Just sell all them to your resseler mtf
  9. [R40] 2/5 · US Worst App: Been trying to buy stuff for the past 4 months with zero luck.. member since 2014, Deleted app 2026
  10. [R49] 1/5 · US I’m done: I’m done with y’all. I’ve spent so much money with y’all and it seems like my money is only good when there isn’t a drop. I’ve been with y’all going on 10 years. Heck, I’ve been buying Nike well before the app started and the fact that my money is only good when there’s not a drop. I’ve spent my last dime with y’all… y’all let these bots control the drops for hard-working people never st
  11. [R4] 4/5 · US Great but one thing: I really like this app and it’s one of my favorites. I really like the selection and good things that they have. There are a few things about that I think could be fixed on to make it work better first off the NikeAI I really like it but it’s really hard to tell that it’s actually trying to tell you if you ask it like when’s this gonna go on sale or something like that it’ll j
  12. [R43] 5/5 · US Sneakers: Great option and selections to pick from!
  13. [R51] 5/5 · US Really good app with good customer service as well: There’s an amazing selection of shoes and other clothing to purchase and even got a one time discount for new users I that I had to cancel the order I used it on but a customer service rep was really helpful in helping me buy the shoes with that promo discount
  14. [R111] 5/5 · US really good: they make really good shoes
  15. [R45] 5/5 · US Great app: Love the app and how easy it is to navigate. Always looking for new air max 90’s 🙌🏼
  16. [R540] 3/5 · CA Nike: So I like the overall look to the app how simple it is and how easy it is to use, but I have a few issues why don’t they sell the more rare shoes? Like the Travis Scott’s if you search that it will just give you brown shoes and not the Travis’s but maybe there’s another reason that I just don’t know yet.yet again maybe there’s something that I don’t know,but I like the app they sell lots of
  17. [R202] 3/5 · US My package never arrived.: For me, this app is fantastic. I’ve been buying from them since 2016, both online and in-store. Unfortunately, I had a problem with my shipment. It was supposed to arrive on Saturday, but it never did. But that’s to be expected; UPS is, in my opinion, the worst carrier in the United States. When I called UPS, they told me it was Nike. When I called Nike customer service,
  18. [R7] 5/5 · US Caitlin1: I only downloaded the app for a notification on the Caitlin 1 release.
  19. [R16] 3/5 · US Update app: It sad that one has to update constant to meet the criteria of a phone. Just fix the bug and leave the upgrade alone. Not everyone wants to update their phones. This is why people rather go with Android than being with IPhone and their rules. There was nothing wrong with the other versions. For this I will no longer serve my money and time to buy from NIKE. It does not serve my purpose
  20. [R22] 1/5 · US cant use the app with an account: idk might have great ui but i find it ridiculous and quite frankly stupid that i need an account in order to even use the app. it just stays on the sign up/in page. downloaded the app for convince not to have to sign up just to view the products
  21. [R38] 5/5 · US Great but I need help: The Nike app is great there are so many shoes and clothing that u love but i haven’t been able to access it because it won’t let me sign in or sign up anymore because it says “error user not able to access” if anyone can help em out with that please help me
  22. [R2] 2/5 · US Great for Shopping annoying for Alerts: Functionally wise, this is a good app. However, when you try to filter on just men’s clothing, it does not show you only men’s items. The most annoying thing with this app is when you delete messages you still have a red circle on the app icon on your home screen. I think they do this on purpose to get you to go back into the app. But it never removes those
  23. [R8] 2/5 · US new app update: the new app update made it impossible to find the for sale section. overall the flow of the main homepage is not intuitive. the app redesign looks like it was made by ai.
  24. [R9] 1/5 · US New Browse Is Terrible: Ugh this last update made it near impossible to navigate. I can’t find anything as easily as I could. What are these categories anyways… just basketball, sportswear, running, soccer, training? What even is the purpose of the home tab? To have tab navigation then within one of those tabs you have a dropdown with more categories. What were you thinking product managers?
  25. [R5] 5/5 · US iPad App Version: Needs a version that fits iPad screen otherwise great app
  26. [R53] 2/5 · US No iPad app: Come on guys… seriously.
  27. [R262] 3/5 · GB Needs support on IPad: App needs to be on iPad I have used this for a while now and is getting harder and harder to use. Please make the app usable on iPad Thanks
  28. [R440] 3/5 · GB We have iPads: Where’s the native iPad app? Cutting corners with just a phone app it looks like. Lazy dev team.
  29. [R29] 4/5 · US Notifications: App keeps showing I have a notification but it doesn’t appear in my messages.
  30. [R66] 3/5 · US Notifications: You need to fix your notifications. The notification badge never ever clear no matter what I do. The badge is persistently visible indicating g that there are u read messages when I fact there are not. If this is an attempt to increase app usage the. It’s a sleazy way of going about it.
  31. [R217] 3/5 · US Decent App But Could be Much Better: Nike app is helpful for looking at Nike shoes and clothes and buying. However, there are too many notifications and Nike doesn’t do a good job of separating product info from sales and coupons. It seems like I get 2-3 dozen notifications each week and I don’t need that many.
  32. [R44] 2/5 · US App crash out: Not very capable of handling shoe drops, went through the process of being one of the first to purchase a shoe, card went through and even was told it was pending and it would notify me if I got the pair or not but then the app just literally froze with no problem prior no WiFi issues and I guess somehow it lost all that record and lost the pair of shoes for my pregnant wife which t

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store