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Updated July 2026 · real, multi-region App Store reviews
User consensusAlternativesIs it worth it?
Better options than

mail.com alternatives

Mail.com users often seek alternatives due to persistent app performance issues, including slow loading and crashes, as well as poor customer support and login problems. Many also report issues with email deliverability and excessive spam. Alternatives like Gmail and Microsoft Outlook offer more reliable performance and better integration.

Why users look for alternatives to mail.com

The alternatives

Microsoft Outlook
4.8★ · 9,055,828 ratings · Free

Microsoft Outlook is generally praised for its fluid operation, lack of crashes, and ease of use R52R58. It offers good mail sorting and calendar options, though some users find the calendar cumbersome R59.

Better for: Outlook suits users who prioritize a stable, easy-to-use email client with good organizational features, especially those who need reliable access for work or school . It may not be ideal for users who dislike AI integration or experience issues with calendar syncing or battery drain R60.

Head-to-head: mail.com vs Microsoft Outlook
Mail
4.6★ · 4,313,572 ratings · Free

The 'Mail' app is seen by some as a life-saver and offers a good selection R66. However, many users report significant issues with not receiving emails, failing to download attachments, and a constant stream of unblockable spam R67R68R71.

Better for: This app might be suitable for users seeking a very basic email experience, but its widespread issues with email delivery and spam management make it a risky choice for anyone needing reliable communication R67R71.

Head-to-head: mail.com vs Mail
Google Chrome
4.7★ · 3,648,868 ratings · Free

Google Chrome is generally liked for being user-friendly and feeling safer and more secure than other platforms R80R86. However, recent updates have caused frustration for some users, particularly with the introduction of AI features like Gemini and changes to the interface R85R88.

Better for: Chrome is a good fit for users who value a secure and user-friendly browsing experience R80R86. It may not be ideal for those who dislike AI integration or are frustrated by recent interface changes that cannot be reverted R85R88.

Head-to-head: mail.com vs Google Chrome
Gmail
4.7★ · 2,421,501 ratings · Free

Gmail is widely regarded as a first-class, accessible, and accurate email service that is user-friendly R94. Users appreciate its clean and quick interface, finding it easier to navigate than some native mail apps . However, some users report issues after password changes, problems with emails not updating or deleting correctly, and the presence of sponsored ads R95R96R101.

Better for: Gmail is an excellent choice for users who prioritize a highly reliable, user-friendly, and widely accessible email service R94. It's particularly good for those who find native mail apps cumbersome, but users sensitive to ads or those experiencing recent update issues might need to consider their options R96R101.

Head-to-head: mail.com vs Gmail
AOL Mail
4.6★ · 693,504 ratings · Free

AOL Mail has a loyal user base, with some having used it for decades and praising its consistent updates and reliability R108R111. It offers free storage and is trusted by many . However, a significant drawback is the overwhelming amount of spam and ads, which many users find frustrating and difficult to block R107.

Better for: AOL Mail is suitable for long-time users who are comfortable with the service and value its free storage and perceived trustworthiness R108. It is not ideal for users who are bothered by excessive spam and ads, or those who need to print long emails without formatting issues R107R110.

Head-to-head: mail.com vs AOL Mail
Stick with mail.com if

You should stick with mail.com if you value the wide variety of unique domain choices for email addresses and appreciate its free service, especially if you haven't encountered the common performance or support issues reported by others R2R8R20.

Evidence note: The 'Mail' alternative has relatively few reviews, making it harder to form a comprehensive judgment.

Frequently asked

Why do users like mail.com?
Users like mail.com for its wide variety of domain choices, which allows for creative email addresses, and many appreciate that it is a free service R2R8R20R36. Some long-term users have found it to be a reliable and trustworthy email client over many years R23.
Does mail.com have good customer support?
Based on user reviews, mail.com's customer support is frequently criticized, with users reporting that their requests for assistance are ignored and that there is often no way to contact support by phone or email R4R6R22R32.
Are there performance issues with the mail.com app?
Yes, many users report significant performance issues with the mail.com app, including emails taking a long time to load, open, or delete, the app crashing regularly, and a slow, unresponsive interface R3R9R16R25.
Do mail.com users experience problems with spam and email delivery?
Yes, some mail.com users report issues with email deliverability, where incoming emails are directed to the spam folder and outgoing emails do not appear in recipients' inboxes or are delayed R13R24R50.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] mail.com 3/5 · US Website is OK, app is horrible: Emails take forever to load forever to open and when you decide you don’t want an email you have to delete it like five times before it actually goes away. Deleted emails just keep coming right back.
  2. [R9] mail.com 3/5 · US Needs. Revamp: The app is very slow to display the emails. Very limited and primitive search function. Quits if there is a large number of emails in the “deleted” folder. Overall, after so many years it needs revamping and improvements Maybe at that time worths the paid subscription.
  3. [R16] mail.com 1/5 · US The least performant email client ever made: The same hardware that can run an 8B LLM, when utilized by this application, takes ~1-5 minutes to search for an email. The app is unresponsive, regularly crashes, and is overall terribly optimized. Routing emails to another client requires a paid subscription. Only use if you want a really cool @ handle (like @engineer), caveat emptor
  4. [R25] mail.com 1/5 · US No internet connection: I really don’t know what’s happening to this app for the past one week now I’m trying to send messages and receive messages but they are telling me no internet connection for the past one week now and someone sent me a message and I can’t even read the message I really don’t know what’s wrong with your app, please I would like you guys to fix or work on that issue please
  5. [R4] mail.com 1/5 · US Good luck if anything goes wrong!: My email recently stopped working. Nothing happens when I hit Compose, Reply, or Forwards. I have run through every trouble shooting measure from the mail.com site and from Google and ChatGPT. It still doesn’t work. I’ve requested assistance from mail.com twice and twice ignored. Guess it’s time to go to gmail…
  6. [R6] mail.com 3/5 · US Its below average NOW: It used to be fast with very quick customer support. It has gotten slower over time even with my fast fiber internet connection, if I need help it takes a long while for an answer. For a service I am paying for I expected different so I am looking for other options next year . I gave it 3 stars because it doesn’t have any spam issues which why I chose it for!
  7. [R22] mail.com 1/5 · US Terrible latley: When I first started using the service four years ago, if not longer, it was reliable. Now it is consistently getting hacked and I can’t even currently login due to an error message. There is no customer support on this no phone number no email nothing. Find a different provider so you don’t get screwed like I am now having to find a new email provider for my business after four y
  8. [R32] mail.com 1/5 · US Customer service: Could not reach anyone at your end to discuss my Oder. Still know nothing.
  9. [R1] mail.com 1/5 · US Wow! WTF: I have been using this service for work for several years and started using it for my personal e-mails as well. I loved the multiple e-mail addresses, very handy for splitting e-mails of by groups. I use the office part as well. Loved It. So much so I have all my documents and info in there. Well, Come this past Monday I try to log in from the same phone I have been using since I star
  10. [R7] mail.com 1/5 · US Locked me out of account: I had very important emails and pictures on this app and for no reason I was blocked from using the account. All my important emails gone!
  11. [R10] mail.com 2/5 · US Locked out: Three times now they've had a glitch that won't allow you to log in. It was all day today and still waiting.
  12. [R21] mail.com 3/5 · GB Ok but needs work: When I’m on an android or the web it works seamlessly however when I switched to my new iPhone it lets me punch in my username and passcode then gives me an error saying to many requests. No extra verification to help me get back in nothing to help me get in. Very disappointed. Please fix this.
  13. [R13] mail.com 1/5 · US Issue with Email Deliverability and Spam Filtering: I recently opened an email account for my personal business and noticed that all incoming emails are being directed to the spam folder. Additionally, the emails I send do not appear in the recipients’ inboxes and may not be getting delivered properly. Kindly assist me in resolving this issue and ensuring that both incoming and outgoing emails fun
  14. [R24] mail.com 3/5 · GB Review of mail.com: Too much unwanted emails including scams and Trump rubbish none of which is relevant to me or is requested.Your security blacklist blocker does not work,and yes,I do know how to use it.I use some workarounds to delete most of the unwanted trash items,thousands of them,but I do not appreciate the time wasted because you want me to pay for the site.I phones are not cheap but the
  15. [R50] mail.com 1/5 · US Very bad news junk: This app its very bad junk :( you send email doesn’t go through. It says it send it. Customer never received it. It says delivered customer never received it :( can take a half day customer to receive email. :( It’s interrupting your business. :( Special when you’re paying for this junk and worthless useless email:((
  16. [R18] mail.com 3/5 · GB Good but..: I want to use but I don’t because it doesn’t allow you to view multiple accounts, in my case two would do, switching between accounts is a pain, I need to view both simultaneously. Otherwise I really like it.
  17. [R34] mail.com 2/5 · US Not so great user interface.: The interface is outdated. The app was once compatible with iOS default mail app, but it no longer isn’t.
  18. [R36] mail.com 1/5 · US It’s basic: Mail.com is serviceable- that’s about all I can really say. It’s not particularly intuitive. I was interested in the function mail collector I am disappointed. I couldn’t set that up from the app. When I tried the website , I couldn’t log in. At least it’s free. Plus you have some choices for fun email addresses. I would have liked to at least experiment with The settings. I
  19. [R52] Microsoft Outlook 5/5 · US Great responsive email app: The app happens to operate fluidly and no crashes.
  20. [R58] Microsoft Outlook 5/5 · US Microsoft for years: Never had an issue
  21. [R59] Microsoft Outlook 3/5 · US Review: I find the calendar a bit cumbersome and confusing when i am in a rush and the way emails are grouped makes it unclear what is most recent, and causes confusion looking for an email (latest) at times - On apple ipad
  22. [R60] Microsoft Outlook 1/5 · US Buggy, drains the battery: The app keeps on asking for my email account password at random times and it drains the battery fast. The phone is always warm. I have to delete it. Those needless weekly updates do more damage than good.
  23. [R66] Mail 5/5 · US Great to know!: Great to know that this Mailbox has the best selection. Thank you.
  24. [R67] Mail 3/5 · US Mail is so far the worst app: I suddenly stop getting any emails I don’t know what happened I just stoped getting emails bus it is go so it gets 3 stars
  25. [R68] Mail 1/5 · US Junk junk and more junk: Could delete all emails, pure junk
  26. [R71] Mail 2/5 · US It doesn’t work for me: For some reason I don’t get anything even when I’m trying to sign in to websites it doesn’t It only sends me the thing from Apple send it
  27. [R80] Google Chrome 5/5 · US I like it: It seems to be user friendly.
  28. [R85] Google Chrome 1/5 · US New Update: This new update is infuriating. I don’t want Gemini at the bottom of my page, or anywhere near me. I don’t want the search and tabs bars to be disjointed. The fact we cannot return Chrome to how it was before the update, or remove Gemini from our bar!, is awful. Please give us the option to return back to the previous version of Chrome.
  29. [R86] Google Chrome 5/5 · US CHROME: I prefer Chrome over other platforms. For me it feels safer, more secure.
  30. [R88] Google Chrome 2/5 · US Too much AI: I am sick of AI trying to guess what I’m thinking all the time. It tries to correct my technical word spellings (incorrectly of course) of course). Or suggests words that pop up and have no relevance and interrupts my train of thought that wastes my time. I feel like it’s gathering information from me so that it can “learn” but I don’t feel it’s my responsibility to be a teacher to t
  31. [R94] Gmail 5/5 · US A review by James Mitchell: Gmail and Google are first class! Keeps you in touch with the world. Always accessible and accurate. POSITIVE YES!!
  32. [R95] Gmail 3/5 · US Problem: Gmail has been great for many years however I was asked by Gmail to change my password and since then it’s a mess. I’m not getting my mail.
  33. [R96] Gmail 1/5 · US Ads in my email: How is this rated so well? It literally puts sponsored ads at the top of my normal mail
  34. [R101] Gmail 3/5 · US Recent update: When I delete an email it remains in the inbox list until I close the app and reopen. Strange behavior.
  35. [R107] AOL Mail 1/5 · US AOL: Too many spam emails
  36. [R108] AOL Mail 5/5 · US Review: I have been pleased for many years! Thanks for AOL service.
  37. [R110] AOL Mail 1/5 · US Email: It is so difficult to print a long email. The margins decrease the longer the email is. It never used to be like this. It is very disappointing since I need to print for a legal matter and now I am unable to do so.
  38. [R111] AOL Mail 5/5 · US AOL review: AOL has kept its app updated and comfortable. It has taken advantage of new technologies such as AI. WEA
  39. [R2] mail.com 5/5 · US Perfect Mail Management: This package allows you to manage your digital identity to a very granular level. Dig in and explore the potential.
  40. [R8] mail.com 5/5 · US Very good mail app.: This email client is fantastic. I haven't found another client that shows such a variety of domains to choose from, which gives a lot of freedom to be creative with your selection, which I appreciate. It offers all the functionality I need and the iOS app is super clean, which I love. I highly recommend this for anyone looking for a free email client that looks great and is ea
  41. [R20] mail.com 5/5 · US Review: good app, reasonably priced (it's free!)
  42. [R23] mail.com 5/5 · US Very Trustworthy!: I’ve used mail.com for over 8 years and have NEVER had one problem using them! IMO, they’re the best email service by far! Thank you!

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store