Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

mail.com vs Google Chrome

mail.com 4.7★ · Free to download 65
Winner Tie
Google Chrome 4.7★ · Free to download 68

Mail.com is a strong choice for users prioritizing unique email domains and a straightforward email experience, while Google Chrome is better for those who need a robust, feature-rich web browser that integrates with other Google services.

Full reviews: mail.com · Google Chrome

Mail.com offers a variety of unique email domains and a generally simple email client, though it struggles with app performance and customer support. Google Chrome is a popular web browser praised for its speed and security, but recent updates and AI integration have caused frustration for some users.

Head to head

Features tieR1R2R8R9
mail.com Mail.com is praised for offering a wide variety of unique email domains, allowing for creative email addresses R2R8R16R40. Users also appreciate the ability to manage multiple email addresses R1. However, some users note a lack of advanced features like a calendar in the app and a primitive search function R9. The 'mail collector' function is also difficult to set up R40.
Google Chrome Google Chrome is valued for its general browsing capabilities and integration with other Google services . Users highlight its speed and efficiency . However, recent updates have introduced unwanted features like Gemini AI at the bottom of the page R67 and changes to tab group scrolling R61. Some users also report issues with the built-in translator and the inability to add Outlook mail (, though this is a Mail.com review, it highlights a feature expectation for a browser or mail client).
Ease of Use tieR3R8R9R15
mail.com Mail.com is generally considered easy to use, with a simple interface R8. However, some users find the app slow to load emails R3R9 and report issues with deleting emails, which often reappear R3. The app also doesn't always stay signed in on laptops R15 and requires too many clicks to get to the inbox . Recent updates have made text smaller, impacting readability .
Google Chrome Google Chrome is described as user-friendly . However, recent updates have made the interface less intuitive for some, with complaints about disjointed search and tabs bars R67 and changes to quick-hold tab options . Some users also find the AI suggestions intrusive and unhelpful .
Reliability tieR1R3R7R10
mail.com Mail.com has mixed reviews on reliability. Many long-term users report never having problems . However, a significant number of recent reviews mention issues like being locked out of accounts R1R7R10, emails not loading or sending , the app crashing R16R18, and problems with email deliverability and spam filtering .
Google Chrome Google Chrome is generally seen as reliable . However, recent updates have led to issues such as the app freezing R88, unexpectedly quitting , and saving search history despite privacy settings being off R76. Some users also report problems with downloading apps and videos not working .
Price/Value tieR6R8R16R20
mail.com Mail.com is free to download and many users appreciate its free offering R8R20R40. Some users mention a paid subscription option, noting that it removes ads and allows for features like routing emails to other clients R16. However, some UK users report being unable to access full membership or upgrade their subscription , and one user paying for the service still experienced slowness and slow support R6.
Google Chrome Google Chrome is free to download and use. Users generally find it to be a valuable tool, especially for its browsing capabilities . However, some users express frustration with ads and the increasing sophistication of the app, which they feel might be tied to advertising or AI resource hunting . There are also complaints about Google Forms requiring sign-ins for free versions .
Support tieR4R6R22R34
mail.com Mail.com's customer support receives overwhelmingly negative feedback. Users report being ignored after requesting assistance multiple times R4, no phone number or email for support R22, and inability to reach anyone to discuss issues R34. One user noted that support used to be quick but has gotten slower R6.
Google Chrome Google Chrome's support is also a point of frustration for users. Complaints include being unable to reach someone without difficulty R72, long phone calls with unhelpful agents , and issues with account access and recovery .
Pick mail.com if

You prioritize having a unique email domain and a simple, dedicated email client, and are willing to tolerate occasional performance issues or limited customer support R8.

Pick Google Chrome if

You need a fast, secure web browser that integrates well with other Google services, and you are comfortable with its evolving features, including AI integration .

Evidence note: Reviews for Mail.com are heavily skewed towards recent negative experiences, particularly regarding app performance and account access, contrasting with its high lifetime rating. Google Chrome's reviews also show a recent negative trend related to new updates and AI features. The comparison is somewhat asymmetrical as Mail.com is an email client and Google Chrome is primarily a web browser, though both offer some overlapping functionality.

Frequently asked

Does mail.com offer unique email domains?
Yes, mail.com is highly praised for offering a wide variety of unique email domains, which gives users a lot of freedom to be creative with their selection R2R8R16R40.
Are there performance issues with the mail.com app?
Yes, many users report that the mail.com app is slow to load emails, takes forever to open, and sometimes requires multiple attempts to delete emails R3R9. It can also be unresponsive and crash regularly R16R18.
Has Google Chrome's recent updates caused problems?
Yes, recent Google Chrome updates have caused frustration for users, introducing unwanted features like Gemini AI R67, changing tab group scrolling R61, and leading to issues like the app freezing R88 and saving search history despite privacy settings being off R76.
Is customer support reliable for mail.com or Google Chrome?
Neither app receives strong praise for customer support; mail.com users report being ignored and unable to reach assistance R4R22R34, while Google Chrome users describe long calls with unhelpful agents and difficulty with account recovery R72.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] mail.com 1/5 · US Wow! WTF: I have been using this service for work for several years and started using it for my personal e-mails as well. I loved the multiple e-mail addresses, very handy for splitting e-mails of by groups. I use the office part as well. Loved It. So much so I have all my documents and info in there. Well, Come this past Monday I try to log in from the same phone I have been using since I star
  2. [R2] mail.com 5/5 · US Perfect Mail Management: This package allows you to manage your digital identity to a very granular level. Dig in and explore the potential.
  3. [R8] mail.com 5/5 · US Very good mail app.: This email client is fantastic. I haven't found another client that shows such a variety of domains to choose from, which gives a lot of freedom to be creative with your selection, which I appreciate. It offers all the functionality I need and the iOS app is super clean, which I love. I highly recommend this for anyone looking for a free email client that looks great and is ea
  4. [R9] mail.com 3/5 · US Needs. Revamp: The app is very slow to display the emails. Very limited and primitive search function. Quits if there is a large number of emails in the “deleted” folder. Overall, after so many years it needs revamping and improvements Maybe at that time worths the paid subscription.
  5. [R3] mail.com 3/5 · US Website is OK, app is horrible: Emails take forever to load forever to open and when you decide you don’t want an email you have to delete it like five times before it actually goes away. Deleted emails just keep coming right back.
  6. [R15] mail.com 3/5 · US Doesn’t stay signed in on laptop: Doesn’t stay signed in on my laptop. I have to keep signing in every time I want to use it.
  7. [R7] mail.com 1/5 · US Locked me out of account: I had very important emails and pictures on this app and for no reason I was blocked from using the account. All my important emails gone!
  8. [R10] mail.com 2/5 · US Locked out: Three times now they've had a glitch that won't allow you to log in. It was all day today and still waiting.
  9. [R6] mail.com 3/5 · US Its below average NOW: It used to be fast with very quick customer support. It has gotten slower over time even with my fast fiber internet connection, if I need help it takes a long while for an answer. For a service I am paying for I expected different so I am looking for other options next year . I gave it 3 stars because it doesn’t have any spam issues which why I chose it for!
  10. [R16] mail.com 1/5 · US The least performant email client ever made: The same hardware that can run an 8B LLM, when utilized by this application, takes ~1-5 minutes to search for an email. The app is unresponsive, regularly crashes, and is overall terribly optimized. Routing emails to another client requires a paid subscription. Only use if you want a really cool @ handle (like @engineer), caveat emptor
  11. [R20] mail.com 5/5 · US Review: good app, reasonably priced (it's free!)
  12. [R4] mail.com 1/5 · US Good luck if anything goes wrong!: My email recently stopped working. Nothing happens when I hit Compose, Reply, or Forwards. I have run through every trouble shooting measure from the mail.com site and from Google and ChatGPT. It still doesn’t work. I’ve requested assistance from mail.com twice and twice ignored. Guess it’s time to go to gmail…
  13. [R22] mail.com 1/5 · US Terrible latley: When I first started using the service four years ago, if not longer, it was reliable. Now it is consistently getting hacked and I can’t even currently login due to an error message. There is no customer support on this no phone number no email nothing. Find a different provider so you don’t get screwed like I am now having to find a new email provider for my business after four y
  14. [R34] mail.com 1/5 · US Customer service: Could not reach anyone at your end to discuss my Oder. Still know nothing.
  15. [R40] mail.com 1/5 · US It’s basic: Mail.com is serviceable- that’s about all I can really say. It’s not particularly intuitive. I was interested in the function mail collector I am disappointed. I couldn’t set that up from the app. When I tried the website , I couldn’t log in. At least it’s free. Plus you have some choices for fun email addresses. I would have liked to at least experiment with The settings. I
  16. [R18] mail.com 3/5 · US Great for Junk Mail: My app crashes constantly and has many issues with signing in. I just use this for junk mail at this point.
  17. [R61] Google Chrome 1/5 · US Scrolling Tab Groups: This is still an issue as of 7/9/26 - Taking away the ability to scroll through tab groups when you’re trying to add a link to the them was not a good decision. I can’t for the life of me think of any reason why anyone would think it was.
  18. [R67] Google Chrome 1/5 · US New Update: This new update is infuriating. I don’t want Gemini at the bottom of my page, or anywhere near me. I don’t want the search and tabs bars to be disjointed. The fact we cannot return Chrome to how it was before the update, or remove Gemini from our bar!, is awful. Please give us the option to return back to the previous version of Chrome.
  19. [R76] Google Chrome 1/5 · US New update BUGS: Recent updates have caused my chrome browser to start saving search history and websites browsed even though settings are all turned off. I verified settings were off, updated the app, and it is still happening. This just started this week. What is going on????
  20. [R88] Google Chrome 1/5 · US Keeps freezing: The app freezes when I exit it to reply to a text and then I swipe back to the app, it freezes and doesn’t want to work unless I close it completely and reopen it
  21. [R72] Google Chrome 3/5 · US “Parental controls” as a 32 year old with a compromised iPhone: Same thing I’ve said - malicious. Malicious. Malicious. With intent. And withholding information, preventing any actual way to reach someone without wire fraud or transferring calls or even not stealing PI from me or anyone else I know or their group of those involved.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store