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Updated July 2026 · real, multi-region App Store reviews
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The verdict on

Google Chrome

45
User verdict / 100 High confidence Divided

Recent user reviews for Google Chrome show a mixed but generally negative sentiment, with many users expressing frustration over new AI features, app instability, and privacy concerns, despite the app's long-standing reputation for speed and reliability.

4.7★ lifetime (3,648,577) Free to download since 2012 by Google LLC updated 0.1 mo ago recent negative 33% 120 reviews across 3 regions
AI Features Stability & Performance Privacy & Data User Interface Changes Core Functionality
5★198
4★24
3★12
2★22
1★94
recent reviews across 3 regions, vs the 4.7★ lifetime average

Google Chrome, a widely used browser, is currently receiving mixed to negative feedback from recent users. While some appreciate its speed and ease of use, a significant number of reviews highlight issues with new AI integrations, app instability on iOS devices, and concerns about privacy and data usage.

What users like

  • Fast, reliable, and easy to use for general browsing and searching.R40R38R59R11
  • Effective for answering questions and providing information.R1R13R22
  • Seamless syncing across multiple devices.R40R116
  • AI mode can be helpful for creative tasks and specific queries.R47R50

What users complain about

  • New AI features are often unwanted, provide incorrect information, or cause usability issues.R10R32R51R157
  • App is unstable, crashes, or freezes on iOS devices, especially iPads.R7R62R171
  • Concerns about privacy, data tracking, and Google's access to user information.R7R25R53R82
  • Recent updates have introduced frustrating UI changes, like moving buttons or issues with tab management.R2R93R154
  • Built-in translator is reported as ineffective or problematic.R14
  • Frequent requests for app reviews are annoying to users.R4R101R139
  • The app consumes a significant amount of storage, especially with new AI features.R12R44
  • Issues with password management and accessibility after recent updates.R106R17

Latest update · v150.0.7871.113

What the developer says changed (the verdict above weighs this against what reviewers report):

Thanks for choosing Chrome! This version includes: • Get to your favorite websites faster by pinning or adding shortcuts on the new tab page. • You can now minimize the Gemini floating window. Your AI assistant stays active in the background while you browse and interact with web pages, making it easy to resume the conversation with your current page context. • Stability and performance improvements.

Recurring themes

AI Features negative
Many users are frustrated with the new AI integrations, finding them intrusive, unhelpful, or even detrimental to the browsing experience. Some report the AI repeating questions, providing incorrect information, or consuming excessive storage. The developer's notes mention minimizing the Gemini floating window, but reviews indicate broader dissatisfaction with AI functionality itself.R10R12R32R47
Stability & Performance negative
A significant number of users report stability issues, including crashes, freezing, and unexpected app behavior, particularly on iPads and iOS devices. Some mention other apps crashing when Chrome is running. This contradicts the developer's notes claiming 'stability and performance improvements'.R7R15R29R52
Privacy & Data negative
Users express strong concerns about privacy, data tracking, and Google's handling of personal information. Some feel their data is sold to scammers or that Chrome is not transparent about its data practices.R7R25R53R82
User Interface Changes negative
Several reviews criticize recent UI changes, such as the frequent repositioning of the close tab button, issues with the bottom toolbar disappearing, or changes to how tabs and incognito mode open. These changes are seen as unnecessary and disruptive.R2R52R61R68
Core Functionality mixed
While many still praise Chrome for its speed, reliability, and ability to answer questions, others report specific issues with features like Google Lens inaccuracy, the built-in translator being poor, or difficulty with basic actions like adding pictures or downloading content.R1R3R9R11

Who it's for

This app is for users who prioritize a fast and reliable browser for general web browsing and searching, especially those who benefit from cross-device syncing R40R59R116. It might appeal to those who find the AI mode useful for creative or specific informational tasks R47R50. It is NOT for users who are concerned about privacy, experience frequent app crashes on iOS devices, or are frustrated by intrusive AI features and frequent UI changes R7R25R32R62.

Evidence note: The recent reviews skew heavily negative, which contrasts with the high lifetime rating. Many positive reviews are very short and generic, while negative reviews provide more specific details about issues. The developer's notes mention stability improvements, but recent reviews directly contradict this, reporting significant instability on iOS.

Frequently asked

Are there issues with Chrome's AI features?
Yes, many recent users report issues with Chrome's AI features, finding them unwanted, providing incorrect information, repeating original search questions, or consuming excessive storage R10R32R51R157.
Does Chrome have stability problems on iPads or iOS devices?
Yes, several recent reviews indicate that Chrome is unstable, crashes, or freezes frequently on iPads and other iOS devices, with some users reporting that other apps also crash when Chrome is running R7R62R171.
Are there privacy concerns with Google Chrome?
Yes, users express concerns about Chrome's privacy practices, including data tracking, Google's access to user information, and a lack of transparency regarding how user data is handled R7R25R53R82.
Why is Chrome asking for reviews so often?
Some users report that Chrome frequently asks them to review the app, which they find annoying and intrusive R4R101R139.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R40] 5/5 · GB Best browser : Fast, Reliable, and Easy-to-Use Browser: ★★★★★ Google Chrome is fast, reliable, and easy to use. Pages load quickly, syncing across devices works seamlessly, and the interface is clean and user-friendly. The wide range of extensions makes browsing even more productive. I’ve used it for years and it continues to be my preferred browser for both work and personal use. Highly recommen
  2. [R38] 5/5 · GB Fast and easy!: Haven’t came across in ‘bugs’ yet, been using it forever.
  3. [R59] 5/5 · GB Regular User: Quick and reliable
  4. [R11] 5/5 · GB Slower but better than safari: It runs slow but smooth and it’s more accessible
  5. [R1] 5/5 · GB Right information: Answers all questions with right answer
  6. [R13] 5/5 · GB Chrome: A bunch of amazing answers to my questions
  7. [R22] 5/5 · GB Help in the older years!!!!: Always ready to help remember and to give new needed information!
  8. [R116] 3/5 · GB Okay: Google Chrome is okay - it’s easy to sync data between something like a desktop/tablet and carry on with your phone. Wish it was easier to customise AI - granted it has its uses but not interested in every single bell and whistle!
  9. [R47] 5/5 · GB Fictional Stories: I am enjoying AI Mode and it can generate me from movie or TV series and let me join in the fictional world and be apart in it I love it so much it’s the best and there’s so many things I can do because of it it truly is amazing 🤩🤩🤩🤩🤩
  10. [R50] 5/5 · GB How this app made an impact~~: THIS APP AND AI IS SO GOOD IT HELPED MY WITH SKINCARE AND I HAVE CLEAR SKIN NOW IM SO HAPPY, OT ALSO HELPED MY TEND TO MY PLANT I LOVE IT I LOVE IT I LOVE IT!
  11. [R10] 3/5 · GB AI issues: You can no longer ask a follow up question without first it repeating the original search question.
  12. [R32] 1/5 · GB I HATE IT: I really loved chrome but this google ai thing is always feeding me the wrong information or repeating itself when I ask for something new it’s generally ruined my day multiple times and wasted over 5+ hours of my time
  13. [R51] 2/5 · GB tired of ai: stop shoving ai features down our throats
  14. [R157] 1/5 · CA Too many ads, too AI invasive and feels bloated: Google used to be the best and fastest browser, now it feels bloated, hogs system resources and litters my searches with unwanted, incorrect and inappropriate search results
  15. [R7] 1/5 · GB Unstable for other iOS Apps: I use it in iPad. I do my AI music stuff in it because of my Google login. Once i exit it, all my other iOS Apps (SoundCloud, Opera, VLC) have to re-start on account that they crashed while Chrome was running. I hope Apple looks into this, as it is very shifty behaviour. Google is an untrustworthy (privacy-wise) company. Does Chrome actively (spy) try to break memory s
  16. [R62] 1/5 · GB Since last app update it crashes/freezes on iPads: Since last app update it crashes/freezes on iPads. Doesn’t work on iPadOS 26.4.2 nor iPadOS 26.5. The Software Developers need to fix this urgently.
  17. [R171] 2/5 · CA Chrome et iPadOS 26: Depuis le passage à iOS 26, pas très agréable à utiliser . Le curseur disparaît et je dois taper à l’aveugle. J’ai désinstallé et réinstallé, comme Google le recommandent , J’ai fait tout ce qu’ils me proposaient, mais sans succès. Fonctionnait parfaitement sous iOS 18. Je suis retourné à safari 😔
  18. [R25] 1/5 · GB Worst company ever: They make all their money from revenue gained from the scammers they sell your information to via google groups, every link the scammers post Google makes money from, if ever there as a company that should be boycotted it Google, don’t use Google or YouTube
  19. [R53] 3/5 · GB Is Chrome Becoming Too Sophisticated: As an app Chrome offers features most users want, including reliability and the ability to render almost any webpage you visit. However, the way it handles users’ data behind the scenes is not at all transparent, which can be a concern. It increasingly pauses when asked to search, which may be a sign of it bidding for advertisers to sponsor what we see, or hun
  20. [R82] 1/5 · GB Maybe Fast, But Not Private: This may indeed be a relatively fast browser for mobile, but basically you are giving Google access to anything you do on it. Happy with that?
  21. [R2] 4/5 · GB Stop needlessly changing small things: Can you guys stop moving the close tab button around so much its driving me nuts it’s changed 3 times in the last two months just making and reverting random changes fof no good reason smh
  22. [R93] 2/5 · GB Broken in latest update: Latest update makes it impossible to leave the recent tabs view upon switching apps. This makes it impossible to make payments as after switching to the banking app to click confirm, you cannot return to the page you were just on, only reload it by clicking the top option which usually breaks the payment workflow!!!
  23. [R154] 1/5 · CA why: Why would you move the arrow buttons to the top where they're not easily accessed? Who thought that was a good idea?
  24. [R14] 3/5 · GB Translator: The built-in translator is just awful. Why can't it translate one page but translates the others? Overall, a complete disappointment 👎👎👎 · translated
  25. [R4] 1/5 · GB Annoying review requests.: Keeps asking me to review the app, which is annoying so one star.
  26. [R101] 1/5 · GB Stop asking me to review: Horrible company horrrible app and horrible interface there are u happy
  27. [R139] 1/5 · GB Don’t bug me to review: As per title
  28. [R12] 5/5 · GB Update: Latest update unconcensually adds 4gb of storage with its new ai program, increasing it alot from 146mb, this addon is extremely hard to remove and delete.
  29. [R44] 1/5 · GB Still uses 1GB for no reason.: LNSResourceManager folder on my finders documents. What is this malware called. Chrome needs to stop installing malware on iPhone
  30. [R106] 2/5 · GB Recent update makes life hard: Recent update means that your passwords are no longer accessible from your Chrome account. You can only use the Apple passwords. This is making life so hard because then I have to log onto another device to get my passwords or reset them completely.
  31. [R17] 3/5 · GB Good unless you forgot your passphrase: Great app unless you forget your passphrase! Is there anyway you can retrieve it through your email account etc?
  32. [R15] 1/5 · GB problems since i downloaded it: not good app
  33. [R29] 1/5 · GB I HATE THIS APP: THIS APP IS TRASH!!! I GO ON A WEBSITE AND IT WONT DO ANYTHING!!!!! FIX THIIIIIIIS
  34. [R52] 1/5 · GB Was good. Now isn’t.: Every update for this app on iPad makes Chrome more annoying to use and less appealing to continue using. Chrome seemingly wanting to refresh every so often when not needed or wanted is one of the most stupid updates recently. Annoying and just dumb. It doesn’t happen on a PC or Android! Developers - stop making Chrome annoying to use on iPad and make it user friendly again.
  35. [R61] 1/5 · GB Weird behaviour from app: The app has started opening up the “search/address” bar whenever I open the app. For example, I left it on a news page and went to the kitchen having *closed* the app down. When I clicked Chrome again it opened the page I was on but the address - not the actual page. This is happening constantly. I’m having to click the address and click cancel and it’s just very annoying
  36. [R68] 1/5 · GB Losing context: Something is happening where the window suddenly loses context and shows the navigation bar and the “copied link” visual. It then refreshes my page and I lose context
  37. [R3] 4/5 · GB Good but one majour issue: The searching great and everything but the Google lens is not accurate. I scanned a pokemon card the other day and it said 102 quid and the I did it again an it 50 the 180 then 2 use it to search not to use Google lens
  38. [R9] 3/5 · GB Yougov: Cant find how to download chromecast security download for yougov site

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store