Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

mail.com vs Mail

mail.com 4.7★ · Free to download 65
Winner Tie
Mail 4.6★ · Free to download 65

Mail.com offers more domain choices and better spam filtering, while Mail (Apple Mail) is praised for its simplicity and integration within the Apple ecosystem, despite recent issues with reliability and search functionality.

Full reviews: mail.com · Mail

Mail.com is favored for its unique domain options and effective spam filtering, but users report significant issues with app performance, account lockouts, and customer support. Mail (Apple Mail) is appreciated for its ease of use and integration, though recent updates have led to complaints about search, email delivery, and general reliability.

Head to head

Features edge: mail.comR1R2R8R9
mail.com Mail.com offers a wide variety of domain choices, which users appreciate for creativity and multiple email addresses R2R8R1. It also includes an 'office part' for documents R1. However, users note a lack of a 'block' function for unwanted emails and a primitive search function R9. Some users are disappointed that features like 'mail collector' cannot be set up from the app , and UK users report that some app parts are not fully operational .
Mail Mail (Apple Mail) is seen as a basic, simple mail app . Users appreciate its integration within the Apple ecosystem . However, many users report that the search function is not working or is inaccurate after updates R84. There are also complaints about the inability to block spam emails effectively and a lack of options to view email headers or security verification . Some users wish for calendar integration and the ability to view multiple accounts simultaneously .
Ease of Use tieR3R8R9R16
mail.com Mail.com is generally considered easy to use and set up, especially for multiple accounts R8. However, many users report significant issues with the app being slow, taking a long time to load and open emails R3R9. Deleted emails often reappear R3, and the app can crash frequently R16. Some users find the interface outdated and the text size too small after updates .
Mail Mail (Apple Mail) is often described as easy and simple to use . However, some users find it not user-friendly and wish for instructions . Recent updates have made the app confusing for some, requiring users to relearn aspects . Issues include difficulty finding read emails, sent emails, and attachments due to unclear categories .
Reliability tieR1R7R10R13
mail.com Mail.com has a mixed reputation for reliability. While some long-term users have never experienced problems , many recent reviews report severe issues. Users frequently get locked out of their accounts R1R7R10, experience problems with sending and receiving emails R13, and the app is described as unresponsive and crashing regularly R16. There are also reports of emails taking a long time to load or not appearing until the next day .
Mail Mail (Apple Mail) users report significant reliability issues, particularly with email delivery. Many users state they are not receiving emails at all R63R67R78R96 or that emails take a very long time to arrive R96. The app is also reported to say 'updating for weeks' and not download attachments . Some users have lost access to emails after phone updates or experienced the app disappearing from their home screen .
Price/Value edge: mail.comR6R8R9R16
mail.com Mail.com is free to download and offers a free tier R8. Some users mention paying for a service R6 or considering a paid subscription for improvements R9. The premium option allows users to avoid ads . However, routing emails to another client requires a paid subscription R16, and using IMAP or forwarding is expensive . Some UK users have been unable to get full membership .
Mail Mail (Apple Mail) is free to download. However, some users complain about being charged randomly for storage or being unable to receive emails if they don't pay for storage . There are also complaints about the need for a debit card on iCloud to download free games, which users find unnecessary .
Support tieR4R6R22R34
mail.com Mail.com's customer support is a major point of contention. Many users report being ignored after requesting assistance R4 or finding no customer support, phone number, or email available R22R34. While one user mentioned quick customer support in the past, they noted it has gotten slower over time R6.
Mail Mail (Apple Mail) users frequently report a lack of effective support. Users mention 'no help in sight' for issues like spam blocking and difficulty reaching anyone to discuss orders R34. Some users have experienced decreasing quality of support .
Pick mail.com if

Pick mail.com if you value a wide selection of unique email domains, need multiple email addresses for different purposes, and are looking for a free email client with good spam filtering R2R8R6.

Pick Mail if

Pick Mail (Apple Mail) if you are deeply integrated into the Apple ecosystem and prefer a simple, default mail app that works well when functional .

Evidence note: Reviews for Mail (Apple Mail) are often short and less detailed, making it challenging to extract specific feature comparisons. Many reviews for Mail are also general complaints about Apple's ecosystem rather than the Mail app itself.

Frequently asked

Does mail.com offer unique email domains?
Yes, mail.com offers a wide variety of domains to choose from, allowing users to be creative with their email selection R8R2.
Are there issues with email delivery for Mail (Apple Mail)?
Yes, many users report significant problems with Mail (Apple Mail) not receiving emails, with some stating they haven't gotten emails for days or weeks R63R67R78R96.
Is customer support responsive for mail.com?
No, many mail.com users report that customer support is unresponsive or non-existent, with requests for assistance being ignored R4R22R34.
Does Mail (Apple Mail) have problems with its search function?
Yes, after recent updates, many users report that the search function in Mail (Apple Mail) no longer works or provides inaccurate results R84.
Can mail.com accounts get locked out?
Yes, several mail.com users have reported being locked out of their accounts for no apparent reason, sometimes losing access to important emails and documents R1R7R10.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] mail.com 1/5 · US Wow! WTF: I have been using this service for work for several years and started using it for my personal e-mails as well. I loved the multiple e-mail addresses, very handy for splitting e-mails of by groups. I use the office part as well. Loved It. So much so I have all my documents and info in there. Well, Come this past Monday I try to log in from the same phone I have been using since I star
  2. [R2] mail.com 5/5 · US Perfect Mail Management: This package allows you to manage your digital identity to a very granular level. Dig in and explore the potential.
  3. [R8] mail.com 5/5 · US Very good mail app.: This email client is fantastic. I haven't found another client that shows such a variety of domains to choose from, which gives a lot of freedom to be creative with your selection, which I appreciate. It offers all the functionality I need and the iOS app is super clean, which I love. I highly recommend this for anyone looking for a free email client that looks great and is ea
  4. [R9] mail.com 3/5 · US Needs. Revamp: The app is very slow to display the emails. Very limited and primitive search function. Quits if there is a large number of emails in the “deleted” folder. Overall, after so many years it needs revamping and improvements Maybe at that time worths the paid subscription.
  5. [R3] mail.com 3/5 · US Website is OK, app is horrible: Emails take forever to load forever to open and when you decide you don’t want an email you have to delete it like five times before it actually goes away. Deleted emails just keep coming right back.
  6. [R16] mail.com 1/5 · US The least performant email client ever made: The same hardware that can run an 8B LLM, when utilized by this application, takes ~1-5 minutes to search for an email. The app is unresponsive, regularly crashes, and is overall terribly optimized. Routing emails to another client requires a paid subscription. Only use if you want a really cool @ handle (like @engineer), caveat emptor
  7. [R7] mail.com 1/5 · US Locked me out of account: I had very important emails and pictures on this app and for no reason I was blocked from using the account. All my important emails gone!
  8. [R10] mail.com 2/5 · US Locked out: Three times now they've had a glitch that won't allow you to log in. It was all day today and still waiting.
  9. [R13] mail.com 1/5 · US Issue with Email Deliverability and Spam Filtering: I recently opened an email account for my personal business and noticed that all incoming emails are being directed to the spam folder. Additionally, the emails I send do not appear in the recipients’ inboxes and may not be getting delivered properly. Kindly assist me in resolving this issue and ensuring that both incoming and outgoing emails fun
  10. [R6] mail.com 3/5 · US Its below average NOW: It used to be fast with very quick customer support. It has gotten slower over time even with my fast fiber internet connection, if I need help it takes a long while for an answer. For a service I am paying for I expected different so I am looking for other options next year . I gave it 3 stars because it doesn’t have any spam issues which why I chose it for!
  11. [R4] mail.com 1/5 · US Good luck if anything goes wrong!: My email recently stopped working. Nothing happens when I hit Compose, Reply, or Forwards. I have run through every trouble shooting measure from the mail.com site and from Google and ChatGPT. It still doesn’t work. I’ve requested assistance from mail.com twice and twice ignored. Guess it’s time to go to gmail…
  12. [R22] mail.com 1/5 · US Terrible latley: When I first started using the service four years ago, if not longer, it was reliable. Now it is consistently getting hacked and I can’t even currently login due to an error message. There is no customer support on this no phone number no email nothing. Find a different provider so you don’t get screwed like I am now having to find a new email provider for my business after four y
  13. [R34] mail.com 1/5 · US Customer service: Could not reach anyone at your end to discuss my Oder. Still know nothing.
  14. [R63] Mail 3/5 · US Mail is so far the worst app: I suddenly stop getting any emails I don’t know what happened I just stoped getting emails bus it is go so it gets 3 stars
  15. [R67] Mail 2/5 · US It doesn’t work for me: For some reason I don’t get anything even when I’m trying to sign in to websites it doesn’t It only sends me the thing from Apple send it
  16. [R78] Mail 3/5 · US No Emails?: I like this app but I haven’t gotten my Emails for some reasons.
  17. [R96] Mail 3/5 · US Take so long to get an email: It’s taking a week to get one email
  18. [R84] Mail 3/5 · US SEARCH DOES NOT WORK: Edit: search is still not working. I search for ‘survey’ and it locates emails with ‘form’. Not any better than not working at all like before. After last update, the search no longer works. I put in the name or word I am looking for on all my emails and nothing comes up.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store