Zocdoc alternatives

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R7] Zocdoc 2/5 · US Medicaid: So I was initially very happy with this app had all my doctors and everything. Then MY doctors started not accepting Medicaid so I needed to switch. I have attempted to make 34 doctors appointments that all were ‘in network’ just to get them cancelled on me because they are NOT in fact IN network. Please update the system or check with providers MORE on their insurance policy.
2. [R9] Zocdoc 3/5 · US If you want to constantly book appointments and find out they don’t actually take your insurance: …use Zocdoc! It happens id say 70% of the time that I book appointments through Zocdoc. I’m either called by the doctors office, or like today, actually showed up to find out. Pretty fed up at this point.
3. [R10] Zocdoc 1/5 · US Docs not in network: Will say a doctor is in network but they aren’t.
4. [R28] Zocdoc 1/5 · US Unreliable app: Dentist that the app shows that’s in network with my insurance telling me they are not in network with my insurance unreliable app already
5. [R3] Zocdoc 3/5 · US Irrelevant results: The app keeps giving me only psychiatrists when I look for pain management. So far this has only happened with pain management, and of course none of the results are relevant. I also can never actually find relevant doctors in my area, and instead seem to be several hours away. As someone with chronic illnesses and anxiety around doctors, the app really has not been helpful f
6. [R22] Zocdoc 2/5 · US AI Slop Has Taken Over ZocDoc: Integrating the entire app with AI that you can't turn off has killed the app's functionality and ability to navigate the search and filters function. There is no back up human or manual search option so if the AI doesn't understand what you're looking for, oh well, no ZocDoc for you. I used to recommend this app to multiple people for its easy way to connect with th
7. [R32] Zocdoc 2/5 · US You don’t use your own app?: Suppose I am away from home but I am looking for a doctor near my home? Your app only shows resources near my current location.
8. [R36] Zocdoc 1/5 · US New AI search is trash and you can’t turn it off: I used to love Zoc doc to find providers on my insurance near me then did the research myself to find which I want to use. Now you are forced to use their system which they say can make mistakes. I wouldn’t mind except there is no way to go back to the old system
9. [R1] Zocdoc 1/5 · US Pre auths and fax machines: I love the concept of this app. However as the freedoms of choosing a doc stat is amazing and so convenient I want to pinch myself. The only problem I am running into is that i am stuck paying out of pocket during a crisis...: ??!! Why you ask? The docs pre AUTH dept states that 1. We have a fax machine and it takes a long time for the pharmacy' to receive it?? I hav
10. [R4] Zocdoc 1/5 · US Wrong phone number: I needed to cancel the appointment and trying to call the office and the phone number that Zocdoc provided was wrong.
11. [R12] Zocdoc 1/5 · US got sent to an abandoned building then charged $100 for “missing my appointment”: apparently there was “nothing the provider could do about that” and “it was the app”
12. [R14] Zocdoc 1/5 · US Wasted my time and provider’s time never again: I booked an appointment with a specific cosmetic dentist, they sent multiple texts and emails having me confirm my appointment with this specific dentist, I arrive and the dentist does not even work on that day and the office has no idea that I had selected a cosmetic consult on Zocdoc. Wasted two hours of my time, the provider’s time, and many tears
13. [R16] Zocdoc 1/5 · US Brainstorm more ways to make form upload and insurance upload more difficult: I’m half convinced the product team sits in a room and thinks about new novel ways to make the pre visit process even more difficult. Crazy idea but try using your own product every once in a a awhile
14. [R18] Zocdoc 1/5 · US Middle man to the middle man: If you want to fill out the same form 3-4 times per new provider this is the app for you. You will be redirected to one maybe two different sites to go through a long list of redundant steps. Also if you cancel on here you will still probably be charged
15. [R6] Zocdoc 3/5 · US App Review: This app seems nice that it allows you to see different docs in the area. Unfortunately, it looks like doctor groups need to sign up or pay a fee to be part of the program. This could make it look like there’s less docs available and limit options for people. This is especially when u need to take time off work and could have more convenience with certain ones that could be local
16. [R55] Teladoc Health 5/5 · US Teladoc: Very professional
17. [R58] Teladoc Health 5/5 · US Easy, peasy: Professional, kind, knowledgeable. Will definitely use again.
18. [R64] Teladoc Health 5/5 · US Excellent care: This was a great telehealth visit. The provider was kind, patient, and really took the time to listen to my concerns. I never felt rushed, and everything was explained clearly. I truly felt cared for and would highly recommend this provider. Five stars!
19. [R66] healow 5/5 · US Patient: This app works it’s easy to use !
20. [R69] healow 4/5 · US Nice new system: I find using the App is so much easier than the old Patient Portal. That became frustrating and required many visit to the front desk to get into it. Rosanne recently helped me with this new app and I appreciated that so much. You people are Great!
21. [R72] healow 5/5 · US App: Really like this app and use it a lot
22. [R80] Doctor On Demand 5/5 · US Life saver!!!: As a mom of three, having this service available from the comfort of our home is absolutely amazing! I pay the same small copay as I would to go to a normal doctor visit . The closest urgent care is 40 minutes away and no telling how long I’d sit in a waiting room to be treated. To be able to get home after work and get myself and my kids treated immediately is phenomenal! I cannot
23. [R81] Doctor On Demand 3/5 · US Excellence: It felt like a real doctor visit he actually took the time to ask questions and understand my concerns.
24. [R83] Doctor On Demand 5/5 · US Thank you!: visit was quick and efficient
25. [R86] Doctor On Demand 5/5 · US Dr Matthew Walton: Dr. Walton was professional and personable. he understood my symptoms and thoroughly explained my diagnosis. I am thankful for his insight and timely assistance. I feel that I will be able to breathe through my nose soon!
26. [R94] WebMD 4/5 · US Very helpful go to references: I find this very helpful for quick research on my medical conditions. Seeing a dr for every little thing is unproductive.
27. [R97] WebMD 5/5 · US WebMD: An excellent medical site that explains in lay terms medical diagnoses and treatments. The explanations are geared to patients and give information that is aimed at a layperson.
28. [R103] WebMD 4/5 · US Healthy dad wanting solid medical info: WebMD is a trusted site with credible, clear, and helpful information for me and my family. I appreciate the lack of hyperbole, direct information, and that it doesn’t always have an answer. It reminds me that it’s a resource but not the end-all/be-all for everyday medical issue questions.
29. [R108] MDLIVE 5/5 · US Theres someone for everyone: Was skeptical at first of not being able to find the right care or person for me but thankful I tried. App works well, could be a little more user friendly but overall works!
30. [R110] MDLIVE 5/5 · US Very efficient video call: So easy to do!
31. [R112] MDLIVE 5/5 · US SO GREAT TO HAVE: The medical providers are wonderful. This app is so great to have!!
32. [R114] MDLIVE 5/5 · US Good service: Excellent