Farmers Insurance Mobile alternatives

Farmers Insurance Mobile users often seek alternatives due to persistent app issues like crashes, login problems, and difficulties with payments and self-service claims. However, many find the app easy to navigate for basic tasks and praise the customer service from their agents.

Why users look for alternatives to Farmers Insurance Mobile

Users frequently experience app crashes and login failures, making it frustrating to access their accounts.^R3^R7^R11
There are recurring issues with payment processing, including difficulties with 'pay now' options, incorrect billing, and problems with autopay.^R3^R4^R15
Self-service features, particularly for claims, do not always function as expected, sometimes requiring direct contact despite app prompts.^R1
Some users report inconsistencies between information presented in the app, on the website, and by agents.^R13
Account creation can be problematic, with some users giving up after multiple attempts.^R9

The alternatives

GEICO Mobile

4.8★ · 4,730,010 ratings · Free

GEICO Mobile offers an app that many users find extremely easy to navigate for basic functions ^R55. However, some users report difficulties updating payment information within the app, sometimes requiring a call to customer service ^R53^R62. The 'DriveEasy' feature, while offering discounts, can significantly drain phone battery ^R59.

Better for: GEICO Mobile is better for users who prioritize an easy-to-navigate app for general use ^R55 but should be aware that updating payment details might require extra steps ^R53^R62. It may not be ideal for those sensitive to battery drain from driving monitoring features ^R59.

Head-to-head: Farmers Insurance Mobile vs GEICO Mobile

USAA Mobile

4.8★ · 2,272,763 ratings · Free

USAA Mobile is praised for being reliable, easy to use, and secure ^R69. Many users appreciate the convenience and excellent customer service associated with USAA . However, some recent updates have made certain features harder to find ^R67, and there are reports of persistent technical malfunctions with the payment system, leading to issues like auto-service disconnection and cancellation notices ^R65^R68. The chatbot is also described as unhelpful .

Better for: USAA Mobile is better for users who value a secure and generally easy-to-use app experience ^R69 and appreciate strong customer service . It may be less suitable for those who rely heavily on in-app payment system reliability or expect a functional chatbot ^R65.

Head-to-head: Farmers Insurance Mobile vs USAA Mobile

Allstate® Mobile

4.8★ · 1,243,341 ratings · Free

Allstate® Mobile offers an app that some users find helpful for starting claims and receiving good customer service . However, many users report that the app frequently does not work or prompts them to log in via a browser even without an active claim ^R79^R81^R82. The 'Drivewise' feature has also been criticized for poor trip detection, especially on iOS, and for changes that remove the ability to easily track phone use or other events ^R84.

Better for: Allstate® Mobile is better for users who might need to start a claim and appreciate helpful agents . It is less suitable for users who need a consistently functional app for daily use or rely on accurate and detailed driving data from the 'Drivewise' program ^R79^R81^R82^R84.

Head-to-head: Farmers Insurance Mobile vs Allstate® Mobile

State Farm®

4.8★ · 1,242,914 ratings · Free

State Farm® offers an app that some users find user-friendly and efficient for submitting requests and filing claims ^R97. However, many users report that the app is slow, freezes frequently, and requires reinstallation to work ^R93. The chat feature is often criticized for being slow, disconnecting, and requiring restarts ^R93^R96. The 'Drive and Save' feature can also be inaccurate, misassigning drivers or penalizing for gradual acceleration, particularly with manual transmissions .

Better for: State Farm® is better for users who need a straightforward way to file claims or submit requests and value good agent support ^R94^R97. It is less suitable for users who expect a fast, stable app experience, rely on functional chat support, or need accurate driving data from telematics programs ^R93^R96.

Head-to-head: Farmers Insurance Mobile vs State Farm®

Travelers Mobile

4.7★ · 122,487 ratings · Free

Travelers Mobile is seen by some as a great company with reputable adjusters and speedy claim service ^R108. Users appreciate the ease of changing account information online ^R111 and the mobile payment process . However, many users report significant issues with the app not allowing them to sign in ^R107 and problems with autopay or payments not going through despite funds being available ^R110. There are also complaints about delays in receiving policy documents and a lack of customer support when issues arise .

Better for: Travelers Mobile is better for users who value a company with good claim service and adjusters ^R108 and find the online process for account changes easy ^R111. It is not suitable for users who need a consistently working app for login and payments ^R107^R110 or expect readily available customer support for technical issues .

Head-to-head: Farmers Insurance Mobile vs Travelers Mobile

Stick with Farmers Insurance Mobile if

You should stick with Farmers Insurance Mobile if you find the app easy to navigate for basic tasks like viewing policies, printing ID cards, and making payments ^R2. Many users also highly praise the personal service and care received from their agents and customer service representatives ^R15.

Evidence note: No alternative had too few reviews to judge.

Frequently asked

Why do users have trouble with payments on Farmers Insurance Mobile?

Users report trouble with payments on Farmers Insurance Mobile because the 'pay now' option was removed, making it difficult to pay before the bill is officially available ^R3. Additionally, some users have experienced incorrect billing or issues with their payments being messed up, leading to unexpected higher charges ^R4^R15.

Is Farmers Insurance Mobile easy to use for everyone?

While many users find Farmers Insurance Mobile easy to navigate for basic functions like viewing policies and making payments ^R2, others experience significant difficulties with app crashes, login failures, and account creation issues ^R3^R7^R9^R11.

What are the common technical issues with Farmers Insurance Mobile?

Common technical issues with Farmers Insurance Mobile include frequent app crashes ^R3, login problems that lock users out of their accounts ^R7^R11, and difficulties creating new accounts ^R9. Some users also report the app demanding to run in the background even when it's already enabled, preventing them from proceeding ^R7.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

[R3] Farmers Insurance Mobile 3/5 · US Used to be better: Current version of the app crashes regularly. Often can’t access my bill with a note that there’s an error. But more importantly at some point they removed the ability for pay now. My bill is the same every month and I don’t want autopay. I want to pay when my check hits. This is generally before the bill becomes available and I cannot pay at that time as there is no option for
[R7] Farmers Insurance Mobile 1/5 · US Broken app: Demands to run in the background, even with it enabled, it won’t let me get past the screen demanding to run in the background, which it already is.
[R11] Farmers Insurance Mobile 2/5 · US Troublesome: The app locks me out. Doesn’t allow me to access my account more than half the times I try. Very hit and miss. Good features when it works but it is more frustrating than useful.
[R4] Farmers Insurance Mobile 2/5 · US Payment trouble: Not how I wanted to start this off with farmers messing up my payments and yet here I am having to pay way more than I was quoted. This really put me in a bind financially. Thanks, looking to switch carriers.
[R15] Farmers Insurance Mobile 1/5 · US Rude salesman: Set my account to auto pay. After a year of having insurance through them my bill got raised $50 without informing me. When I called the saleswomen told me to call back the next day, was extremely rude and then told me “have a long weekend” because I started to get irritated with her.
[R1] Farmers Insurance Mobile 1/5 · US Self service does not self service: started a self service claim and was repeated sent to ‘find a repair shop’ but three claims shop said that a tow’ has to be arraigned directly through Farmers.
[R13] Farmers Insurance Mobile 1/5 · US Changes are horrid: What's shared by the agent vs.the app vs.the website, nothing matches and somehow it’s my fault.
[R9] Farmers Insurance Mobile 1/5 · US What a mess: 5 attempts to create an acct i give up
[R53] GEICO Mobile 3/5 · US Updating payment info: The functions to update your payment information is not easily accesible. One of the functions on the billing selections doesn’t even take you to your account information to update credit card information. I would like to update information as easy as possible without requiring a call to the call center to update something so simple.
[R55] GEICO Mobile 5/5 · US Navigate: It is extremely easy to navigate
[R59] GEICO Mobile 3/5 · US Drive easy: Drains phone with the drive easy turned on. Need a better discount for all of this keeping track where we go at all times.
[R62] GEICO Mobile 1/5 · US Complicated: Not intuitive at all. Took me five minutes to figure out where to change my cc info
[R65] USAA Mobile 1/5 · US Decline in customer service and technical problems on app that has cost me Alot of money and problem: Several times in the last five years, the app system that USA uses has mouth function actually it’s constantly malfunctioning and I’ve notified him about it. He has taken him out has disconnected my auto service multiple times where I end up having to pay deposits over deposits over deposits which
[R67] USAA Mobile 3/5 · US From Good to worse: The recent update has buried some features deeper into the app making it more difficult to make transactions
[R68] USAA Mobile 2/5 · US Auto Payment system: Cancel notice. I called in on last notice and I was advised that usaa payment system is having issues so dis regard and got a letter of cancellation again.
[R69] USAA Mobile 5/5 · US Excellent App: Reliable, easy to use, feels secure and safe.
[R79] Allstate® Mobile 1/5 · US App not working, ask to log in through Safari instead: The app has not worked for about 2 months, every time I want to log in to the app, it says I need to log in with browser to see my claim, I have not had a claim in the last 2 years, why is it asking me to log in with browser instead of letting me use the app!!!!!’
[R81] Allstate® Mobile 3/5 · US Mobile app: Doesn’t work often.
[R82] Allstate® Mobile 1/5 · US Version 21.2 Unusable: Version 21.2 rendered the app unusable. For reference, I’m using Apple iOS 26.5.2 on an iPhone 17 Pro Max. As mentioned in another review, when I tried to log in, I was prompted to visit my claim, even though I was only trying to access the app. This issue only started after I updated the app to the latest version. I sent an email to the Allstate Mobile app team last week, b
[R84] Allstate® Mobile 1/5 · US Drivewise trip detection: Okay so this is my impression having worked on Drivewise. Something is seriously wrong with iOS trip detection. It detected the first two trips and I get nothing after that. All the settings are correct. You all need to do better!!! I’m gonna ask for an obd device cause the driving engine trip detection on this is not working
[R93] State Farm® 1/5 · US Needs a lot of improvement: This app is absolutely slow and not functioning well especially the chat feature. You always have to restart the chat with new person and it gets logged out all of sudden and get disconnected in the middle of the conversation.
[R94] State Farm® 5/5 · US Jonathan/adjuster: Jonathan was outstanding throughout the inspection process. He was professional, courteous, and took the time to thoroughly inspect my home while clearly explaining everything he was doing. He answered all of my questions with patience and made sure I understood the next steps. His knowledge, attention to detail, and professionalism gave me confidence during a stressful situatio
[R96] State Farm® 1/5 · US No support: Have fun talking to a bot that will hang up on you
[R97] State Farm® 5/5 · US User Friendly: Using the App is user friendly and efficient No wait time to submit requests
[R107] Travelers Mobile 1/5 · US App issues: App won’t let me sign in. just loads, tells me they upgraded their system and then brings back up the log in screen. joke of a company. I will be switching
[R108] Travelers Mobile 5/5 · US Great company,!: Travelers can s a great company. Reputable adjusters, speedy claim adjusters and just an overall great company todo business with Pam Strickland
[R110] Travelers Mobile 2/5 · US Autopay stinks: Autopay is cumbersome and works poorly. Should pick the appropriate date to pay balance automatically.
[R111] Travelers Mobile 5/5 · US Love the service: Have had wonderful service with the accounts I have with Travelers. Recently had to change my account number. It was easy to do right on line. Other companies I had made it so difficult and time consuming.
[R2] Farmers Insurance Mobile 5/5 · US Jamie: Very easy to navigate and access. Everything you need right at your finger tips!

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store