Old Navy alternatives

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R1] Old Navy 1/5 · US App won’t work: I’ve been extremely frustrated with the Old Navy app. It hasn’t been working on my phone for a long time, and despite trying every troubleshooting step I could think of, restarting my phone, updating the app, reinstalling it, and clearing data, it still won’t work. Because of this, I’ve missed out on exclusive deals, rewards, and limited-time offers that are only available through t
2. [R25] Old Navy 1/5 · US 6/11/26 Update from a week ago makes app CRASH: 6/11/26 The latest update was a week ago, my app keeps crashing. It deleted the app, re-installed it and it’s still crashes 😑 I made sure to be on the latest update but no luck trying to get the app to work. Hopefully with an update soon, it will work! I resorted to purchasing on a tablet instead of my phone. Scared to download the app on my tablet i
3. [R27] Old Navy 1/5 · US Old Navy, Gap, & Athleta all stopped working this past week: Old Navy, Gap, & Athleta all stopped working this past week after an update. I can’t get into any of my accounts on the apps. Only from the website on my laptop. Not my phone at all!
4. [R3] Old Navy 3/5 · US More selection in petites: I enjoy shopping Old Navy online. My issue is with items listed as ‘new arrivals’ are sold out in most sizes and colors. Also, petite sizes are sometimes offered in fewer color selections than the regular sizes.
5. [R13] Old Navy 1/5 · US Always shows everything as sold out.: No matter what I do, if I restart the app or delete it and redownload it, every time I click on an item it shows as sold out. I just have to use the website to purchase anything from them. (When I go to the website I make sure to choose the same thing I did on the app and it will not be sold out.)
6. [R19] Old Navy 1/5 · US Out of Stock: Every time I try to use the app it doesn’t matter what item I select to look at it will say it is out of stock without fail. Every single item. I’ve deleted and reinstalled the app with no success. If I go to the webpage I can easily shop items but according to the app Old Navy is sold out of every single item nationwide.
7. [R41] Old Navy 4/5 · US Sold out: Everything is always out of stock
8. [R4] Old Navy 1/5 · US Will deny your claim if missing items.: I have been a customer for years, have never had a problem and went to file my first claim for a missing item in a package. I was immediately denied one based off of a third-party site.
9. [R10] Old Navy 1/5 · US Do better helping customers: Dear Old Navy Customer Service, I am writing to express my frustration regarding a recent experience involving a merchandise credit I received after making a return. This past Saturday, I returned two items from my original order #1QB0828 to my local Old Navy store. I understood that because the items were purchased in April, I would receive a merchandise credit rath
10. [R6] Old Navy 3/5 · US Birthday rewards: I would hope this will be on my app/acct by my birthday as I planned to come shopping with you all that day but my birthday rewards have already shown up July 1st at other companies, ulta, Kohl’s, ext…so I am already annoyed. Along with spending $75.00+ last month and only just got my package 7/2/26… this is not good customer service. I can’t see when it will come in, I can’t see
11. [R7] Old Navy 1/5 · US I would not recommend ordering from Old Navy based on this experience: I am extremely disappointed with Old Navy and the way my situation has been handled for over a month with absolutely no resolution. I returned my order because it was not delivered on time and there were constant issues with the status in the app. The app has never been properly updated and still shows the order as “shipped,”
12. [R36] Old Navy 5/5 · US Disappointed: I love shopping at old navy but when i place an order on the app the shipping method says UPS so I use my physical address later it transfers to USPS that makes my packages be returned to sender if we order they say UPS it should be delivered by UPS not transferred to USPS ITS UNFAIR NOW MY KIDS DONT HAVE 4th of July outfits
13. [R12] Old Navy 3/5 · US No photos in review: I like the app, but not being able to see photos in the reviews is so inconvenient. I have to go to the website to see the photo reviews.
14. [R15] Old Navy 3/5 · US Sometimes: Sometimes it is hard to navigate through what you want. I would like more in store option as I can see them before I leave the store.
15. [R21] Old Navy 3/5 · US Shorts w/pockets: I’m trying to find women’s cotton shorts with pockets. Most shown are not with pockets.
16. [R24] Old Navy 3/5 · US Previous purchase: I would like to find previous purchase easily
17. [R52] Etsy 5/5 · US Super marketplace for almost everything!: Etsy is a reliable shopping app that offers digital prints, art supplies, jewelry, craft supplies and so much more. Etsy is an incredible source of inspiration and information, even if you are not purchasing anything. And they rate their vendors.
18. [R59] Etsy 5/5 · US Unique: Etsy never fails with selections, uniqueness, price, and rare finds. Also, if a shop fails to deliver in any way Etsy steps in and solves the issue. Basically they act as a mediator between seller and purchaser. Great site!!
19. [R63] Etsy 5/5 · US Great products & Prices: Etsy offers various types of products for all types of crafting & decor. I like the extensive selection of digitals offered. Etsy is my 1st place to shop when I create journals for gifting. Been very pleased with the format & shop owner info Etsy offers.
20. [R64] Etsy 2/5 · US Imma make this short as I can/: This app used to be for handmade crafts and small artists. Yeah some are still there but now? It is absolutely flooded with AI slop and drop shipping. It takes me forever to find genuine stuff now. Please please PLEASE do not spend a stupid amount of money for something clearly from China or “art” from someone who’s so untalented that they can’t even put in a good A
21. [R66] Target 5/5 · US Download the app: If you’re a target lover you need this app. Make sure you put in your number every time you checkout not only you get points but shopping online for delivery or pickup comes out cheaper always, there are discounts and perks on the app only.
22. [R72] Target 5/5 · US Love my target: I love shopping in store but love drive up the most. It’s so convenient to shop online and then pick up at my convenience. The people that work there are all so nice!
23. [R75] Target 5/5 · US Amazing: Love the free pick up
24. [R78] Target 5/5 · US Love Target: I’ve been a loyal Target customer for over 15 years, and my family and I truly love Target. I love the Target brand, the clean and organized stores, and the convenient app that makes shopping so easy. Target has always provided a great shopping experience, and it continues to be one of our favorite places to shop.
25. [R79] SHEIN 1/5 · US Pedido retrasado: Llevo más de cinco años comprando en SHEIN y prácticamente todos mis pedidos superan los $100, por lo que jamás imaginé terminar escribiendo una reseña como esta. Nunca, en todos estos años, un pedido había tardado más de dos semanas en llegar. En esta ocasión hice una compra** de $200** y, precisamente porque tenía un viaje programado, pagué el envío más rápido disponible para
26. [R82] SHEIN 1/5 · US Shein: This app sucks i ordered a shirt and it wasn’t like the picture
27. [R83] SHEIN 5/5 · US Money wise: What would of cost me $300 I only paid $39 in SHEIN
28. [R88] SHEIN 5/5 · US La ropa ❤️✨: En el único lugar en EEUU California q consigo ropa que me queda bien y es linda y re barata es en shein
29. [R93] Macy's 1/5 · US Go back to the old easy way!: Go back to the old and quite all the CLUTTER with other ads that are not items at Macy’s store! Macy was the ONLY store I shopped. I did a lot over your app. NOT any more. It was easier to just open the app and see what’s on sale. Now I have to filter through DOOR DASH!??😖👎👎
30. [R94] Macy's 5/5 · US Formal gowns: Macys is definitely the go to store for dresses. Excellent quality and great prices.
31. [R96] Macy's 1/5 · US Jo Ann: This second time I’m having a horrible time trying to place an order Both times missed out on using my $10 rewards 1st time order cancelled no explanation. This time denied my credit card you didn’t have correct one. I added this time as default. My account seems to be a mess in the app
32. [R97] Macy's 5/5 · US Good Qualities: Good qualities!
33. [R107] Nike 1/5 · US Garbage: Impossible to navigate, filters are trash, I went elsewhere to shop and ended up not buying NIKE…nice work clowns. Geniuses had how many years to prepare for World Cup and can’t ship a jersey until after Game2? Pathetic. Have to sign in to VIEW, NOT BUY, again, beyond pathetic.
34. [R108] Nike 4/5 · US Great but one thing: I really like this app and it’s one of my favorites. I really like the selection and good things that they have. There are a few things about that I think could be fixed on to make it work better first off the NikeAI I really like it but it’s really hard to tell that it’s actually trying to tell you if you ask it like when’s this gonna go on sale or something like that it’ll j
35. [R112] Nike 3/5 · US Bugs: I was seeking help because when I customized a pair of shoes the app reverted the color to something I didn’t order . The feature to talk with representatives sucks. The representative closed the chat without allowing you to respond. My rep name was Selina
36. [R116] Nike 5/5 · US Here’s on thing: In my opinion I love the Ja 3s but with the Nike by you then need to add more colors and you should be able to customize the J and the A and for the colors maybe make a rainbow wheel were you can make a color for your self and also make some shiny ones and it would make more people want to make their own and they made something that made them happy. Just add more things to custom
37. [R22] Old Navy 1/5 · US Estafadores: Cuando pague por la compra me apareció un aviso que tenía 20 dólares de embolso, me terminaron cobrando 24 dólares más que no sé por que
38. [R14] Old Navy 5/5 · US Best variety: I appreciate the variety of sizing and inclusivity of sizing. I do wish there was more of a tailor d element, but for price point all is well done
39. [R49] Old Navy 5/5 · US Perfect for me!!!: I have been an old navy fan for decades. Me, all my kids were dressed in Old Navy and now, at 62, there are still styles flattering and not “old” looking. The biggest plus of all is they make TALL size in not just pants like so many others. Quality is always excellent. Customer service is a dream!!!
40. [R92] SHEIN 5/5 · US Conveniente: Puedo ver mucha variadas en ropa talla grande . Bonita , cómoda , y dentro de ofertas que me ayuda a vestirme como mujer cristiana . Mejor variedad de ropa que la que veo en las tiendas .