Old Navy vs Etsy

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R3] Old Navy 3/5 · US More selection in petites: I enjoy shopping Old Navy online. My issue is with items listed as ‘new arrivals’ are sold out in most sizes and colors. Also, petite sizes are sometimes offered in fewer color selections than the regular sizes.
2. [R19] Old Navy 1/5 · US Out of Stock: Every time I try to use the app it doesn’t matter what item I select to look at it will say it is out of stock without fail. Every single item. I’ve deleted and reinstalled the app with no success. If I go to the webpage I can easily shop items but according to the app Old Navy is sold out of every single item nationwide.
3. [R71] Etsy 5/5 · US Unique: Etsy never fails with selections, uniqueness, price, and rare finds. Also, if a shop fails to deliver in any way Etsy steps in and solves the issue. Basically they act as a mediator between seller and purchaser. Great site!!
4. [R79] Etsy 2/5 · US Imma make this short as I can/: This app used to be for handmade crafts and small artists. Yeah some are still there but now? It is absolutely flooded with AI slop and drop shipping. It takes me forever to find genuine stuff now. Please please PLEASE do not spend a stupid amount of money for something clearly from China or “art” from someone who’s so untalented that they can’t even put in a good A
5. [R5] Old Navy 5/5 · US Easy to use: Great app
6. [R25] Old Navy 1/5 · US 6/11/26 Update from a week ago makes app CRASH: 6/11/26 The latest update was a week ago, my app keeps crashing. It deleted the app, re-installed it and it’s still crashes 😑 I made sure to be on the latest update but no luck trying to get the app to work. Hopefully with an update soon, it will work! I resorted to purchasing on a tablet instead of my phone. Scared to download the app on my tablet i
7. [R90] Etsy 3/5 · GB Its way too slow: The app is great if your searching for custom items or handmade decorations but the messaging system is extremely slow and laggy, the overall app is super slow compared to other apps, it takes longer than you’d think just to do simple loads, i wish you guys would fix that.
8. [R88] Etsy 1/5 · US freezing app: app keeps freezing even more actually after the update. it’s super annoying especially when i am trying to communicate with the vendors that i have placed orders with. i do love the creativity of the vendors and and all the selection they provide but having to close and reopen the app over and over again just for it to freeze again makes me never want to use it again. it’s so disrupt
9. [R1] Old Navy 1/5 · US App won’t work: I’ve been extremely frustrated with the Old Navy app. It hasn’t been working on my phone for a long time, and despite trying every troubleshooting step I could think of, restarting my phone, updating the app, reinstalling it, and clearing data, it still won’t work. Because of this, I’ve missed out on exclusive deals, rewards, and limited-time offers that are only available through t
10. [R28] Old Navy 1/5 · US Old Navy, Gap, & Athleta all stopped working this past week: Old Navy, Gap, & Athleta all stopped working this past week after an update. I can’t get into any of my accounts on the apps. Only from the website on my laptop. Not my phone at all!
11. [R64] Etsy 1/5 · US Problem with messages in App: I am unable to read messages through the app. I am able to write them, but when the seller responds and I try to view their response it freezes the app. This has happened on both the iPhone and iPad. And there is no way to report a problem with the app on the website or through the app. This seems to be the only way to send a message to Etsy about a bug with the App
12. [R97] Etsy 1/5 · US Not working: Does anyone else notice they cannot click on any listing? I have tried everything to refresh but whenever I try to click on anything nothing happens.
13. [R11] Old Navy 5/5 · US For Everyone: Great quality and the prices are so good!
14. [R32] Old Navy 5/5 · US Great shopping: Great clothing at great prices!
15. [R70] Etsy 2/5 · US 👎 Shipping: I just purchased 3 pieces of tiny doll cloths. Each one could easily be put in an envelope to ship. There is no need for $20 in shipping. These ridiculous shipping fees are what prevent me from shopping at Etsy more than once every so many years. I would rather find great things somewhere else that is not going to overcharge with shipping.
16. [R72] Etsy 3/5 · US Price Gouging: While most of the time I enjoy ordering from ETSY, I haven’t done so for months, due to the price gouging on shipping costs lately, depending on what time I order products. This practice is illegal, and I don’t support it. If this website wants consistent customer satisfaction, especially since I want to support handcrafted items from independent, small businesses, then its supervis
17. [R4] Old Navy 1/5 · US Will deny your claim if missing items.: I have been a customer for years, have never had a problem and went to file my first claim for a missing item in a package. I was immediately denied one based off of a third-party site.
18. [R10] Old Navy 1/5 · US Do better helping customers: Dear Old Navy Customer Service, I am writing to express my frustration regarding a recent experience involving a merchandise credit I received after making a return. This past Saturday, I returned two items from my original order #1QB0828 to my local Old Navy store. I understood that because the items were purchased in April, I would receive a merchandise credit rath
19. [R73] Etsy 1/5 · US Signed Out: If you ever have any issues, don’t expect their support team to help you one bit. They take two days to respond just to tell you they can’t help, this app is a joke and so are the people that help work it.
20. [R103] Etsy 1/5 · US NO ETSY CUSTOMET SERVICE!: I Ordered an item, credit card was Charged, no confirmation, no item received. No idea who seller was, but have tried 5 times to find a general Customer Svc #, left several msgs,. But NO RESPONSE! What do I do now?
21. [R62] Etsy 5/5 · US Super marketplace for almost everything!: Etsy is a reliable shopping app that offers digital prints, art supplies, jewelry, craft supplies and so much more. Etsy is an incredible source of inspiration and information, even if you are not purchasing anything. And they rate their vendors.