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Updated July 2026 · real, multi-region App Store reviews
User consensusAlternativesIs it worth it?
Better options than

Macy's alternatives

Macy's users often seek alternatives due to app glitches, confusing interfaces, and issues with orders and rewards. Alternatives offer solutions ranging from coupon aggregation to second-hand marketplaces and different department store experiences.

Why users look for alternatives to Macy's

The alternatives

Capital One Shopping
4.9★ · 1,617,185 ratings · Free

Capital One Shopping aims to help users find discounts and earn rewards on purchases, offering a way to save money while shopping R52. Users can find deals and potentially get cash back, though some report issues with rewards tracking and redemption R51R56R57.

Better for: Capital One Shopping is better for shoppers who prioritize finding discounts and earning cash back across various retailers, and who are patient with potential glitches in reward tracking R52.

Head-to-head: Macy's vs Capital One Shopping
Poshmark
4.8★ · 1,045,288 ratings · Free

Poshmark is a platform for buying and selling new and used clothing and accessories, allowing users to save money on purchases and earn money by selling items from home R66R72R75. It's described as easy to list items and connect with buyers R66R72.

Better for: Poshmark is better for individuals looking to buy unique fashion items at potentially lower prices or to sell their own clothes and accessories R66R75. It suits those who are comfortable with a marketplace model and can manage shipping items promptly R69.

Head-to-head: Macy's vs Poshmark
RetailMeNot
4.8★ · 543,308 ratings · Free

RetailMeNot helps users find coupons and earn cash back, with some users reporting significant savings, such as earning $106 back during holiday sales R83R86. It's designed to make saving money easy .

Better for: RetailMeNot is better for shoppers who actively seek out coupons and cash back offers to save money on their purchases R83R86. It's suitable for those who are diligent about activating offers and tracking their rewards, despite some reports of issues with cash back not being received or delays in approval R79R82.

Head-to-head: Macy's vs RetailMeNot
ShopRite
4.7★ · 520,387 ratings · Free

ShopRite offers online grocery ordering with delivery, praised for its convenience and good prices on mainstream brand items R97R100. Users appreciate the ability to place orders easily and the quality of delivery drivers R100.

Better for: ShopRite is better for individuals primarily focused on grocery shopping, especially those who value online ordering, home delivery, and competitive pricing for everyday items R97R100. It suits users who need a reliable grocery delivery service, despite some app usability issues R93R99.

Head-to-head: Macy's vs ShopRite
JCPenney
4.7★ · 518,194 ratings · Free

JCPenney is a department store known for good sales, coupons, and customer service, offering items for the entire family R108. Many users appreciate its continued existence and ability to find quality items R111.

Better for: JCPenney is better for shoppers who prefer a traditional department store experience with a wide range of products for the family, and who value frequent sales and coupons R108. It suits those who are comfortable with potential online ordering and account login frustrations R107R110.

Head-to-head: Macy's vs JCPenney
Stick with Macy's if

You should stick with Macy's if you appreciate its selection of formal gowns, quality clothing, and housewares, and if you frequently find good deals on quality brands . It's also suitable if you find the app easy to use for general browsing and enjoy the styles available .

Frequently asked

Why do Macy's users look for alternatives?
Macy's users often seek alternatives due to persistent app issues like freezing, glitches, and poor functionality, especially on iPads R7R10R23R25. They also report frustration with a cluttered app interface, difficulties applying rewards, order cancellations, slow shipping, and perceived declines in merchandise quality R1R4R13R17.
Is Capital One Shopping reliable for cash back?
Capital One Shopping aims to provide discounts and rewards, but some users report issues with cash back not appearing, changing amounts during signup, or only being redeemable for specific gift cards R51R54R57. While some find it offers amazing added value and is easy to use, others experience glitches with the rewards portal R52.
What are the common complaints about Poshmark?
Common complaints about Poshmark include aggressive upselling, high fees for sellers, and the need to pay to promote listings for visibility R67R68R70. Users also dislike frequent, unhelpful app updates that change the interface and make it harder to find items or track followers R71. Additionally, some report slower shipping times and reduced earnings compared to the past R70.
Does RetailMeNot consistently provide cash back?
RetailMeNot can provide real savings and cash back, with one user reporting $106 earned in two months R83R86. However, many users report issues with not receiving cash back for purchases, long approval times (over a month or two), or the app failing to acknowledge orders R79R82R84.
What are the main issues with the ShopRite app?
The ShopRite app is frequently criticized for being poorly designed, with users reporting difficulties logging in, resetting passwords, and an unintuitive search feature R93R99. The checkout process is described as glitchy, especially when splitting payments, and the app often loses user information R96. Some also complain about expensive delivery fees and additional bag fees R98.
Are there problems with JCPenney's online shopping experience?
Yes, JCPenney's online shopping experience has issues, including problems with account logins, password resets, and accounts being locked R107R110. Users also report frustration when items appear available for in-store pickup online but are then unavailable after adding them to the cart R112. Additionally, some customers have experienced issues with prices not matching online listings and problems with merchandise delivery and refunds R113.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R7] Macy's 1/5 · US Update: This App STILL Blows: Try to order something on here and it literally won’t allow me to. Something about my phone number either being wrong or not matching. When I try to edit my phone number to my account, it says that already matches the current number they have for me. WHICH MEANS THE PHONE NUMBER DOES MATCH AND IS CORRECT!!!!!!!!!!!!!!!!!!!!!!!!!!!!! But it still won’t allow me to comp
  2. [R25] Macy's 1/5 · US ⬇️ STILL WON’T WORK ❌DELETE: June 20, 2026: A couple of months ago, the app quit working, quit sorting, quit allowing users to select items, quit doing anything. App is now worse than useless. Macy’s: Test software before you release it.
  3. [R33] Macy's 1/5 · US Updates June 2026: The new app update is trash. Can’t sort by size when searching for pants. App locks up. It is fully updated.
  4. [R35] Macy's 2/5 · US Freezes: I’m not sure what’s been going on with the app, but I can’t actually search for specifics items and use filters. The second I put in the filters, it just freezes and won’t show me the results. I keep hoping it will start working again, but the problem has persisted for over 6 months, despite constantly uninstalling and reinstalling the app. The end result, I’m just not buying anything from
  5. [R1] Macy's 1/5 · US Go back to the old easy way!: Go back to the old and quite all the CLUTTER with other ads that are not items at Macy’s store! Macy was the ONLY store I shopped. I did a lot over your app. NOT any more. It was easier to just open the app and see what’s on sale. Now I have to filter through DOOR DASH!??😖👎👎
  6. [R3] Macy's 3/5 · US Make it easier to Buy items !: I’ve given feedback many times. I like that you can scroll photos of an item while in search list, and mostly the app works fine. But 2 requests I have made would make app shopping so much easier & benefits Macys are: 1) a ‘buy now’ button on shopping item page or 2) a way to check off less items in the cart that you want to purchase now without moving others to save
  7. [R10] Macy's 1/5 · US Only fills half screen: The Macy’s app only displays half the screen on my iPad mini 5. I’m running iPadOS 26.5. I’ve restarted the iPad and reinstalled the app. Every other app works normally.
  8. [R23] Macy's 1/5 · US App isn’t made for iPad with Magic Keyboard: This app must be for an iPhone only, because it only opens up to a 4x6 rectangle in the middle of the page on my iPad, making it unusable as a shopping app. I tried to find a way to report a problem and it takes me to a dead link. Apple Support couldn’t help either.
  9. [R4] Macy's 1/5 · US Jo Ann: This second time I’m having a horrible time trying to place an order Both times missed out on using my $10 rewards 1st time order cancelled no explanation. This time denied my credit card you didn’t have correct one. I added this time as default. My account seems to be a mess in the app
  10. [R19] Macy's 1/5 · US Confusion: In order a suite ok my bad it was a suit separate and recover jacket. I then ordered the pants and finally after 2 weeks I get refunded which I don’t see as of yet. Why would that happen??. Not a good business Model at all. For that reason I will no longer shop macys. Thanks for all the hard work and making my online experience a disaster
  11. [R21] Macy's 1/5 · US If Amazon work like this, it wouldn’t exist: These guys play games with their online store. They will cancel your order for security reasons and act like they’re doing you a favor but in fact, they’re just lazy and they won’t pick up the phone to confirm your order so they want you to do it two or three times just so you have the pleasure of buying from them When you call Customer Service to find
  12. [R13] Macy's 1/5 · US Slow Shipping - Unhelpful Return Policy - Rude Employees: I have realized that i truly do not like Macy’s now that i have been ordering from them for over a year. As far as shopping in store, i find Macy stores to be cluttered and often messy. In addition, the employees at our two different locations in my immediate area are SO rude! When i went to return something, recently, and they treated me
  13. [R15] Macy's 1/5 · US Shipping: Muchas veces todo es por correo y te cobran demasiado. Así que no ahorraste en descuentos porque los pagas en shipping.
  14. [R29] Macy's 1/5 · US Customer service is not up to par.: I don’t recommend Macy’s to anyone. Delivery service sucks. Never get my items on time and to my right address. I hate it but I need it. That’s the only reason I shop with Macy’s.
  15. [R9] Macy's 3/5 · US Elizabeth Arden day cream: The price has gone up way too much!! I intend to find a less expensive replacement.
  16. [R17] Macy's 1/5 · US Terrible: The sale are not like it use to be. All of the merchandises, clothing, boots, bedding everything is not QUALITY material WHY PERIOD. YOU GONE BELOW THE LEVEL OF WALMART STORES PERIOD. THIS SHAMEFUL.
  17. [R24] Macy's 4/5 · US I need more discounts and promo: Good quality productos but I wish I could get better discounts and primos to Buy them all.
  18. [R31] Macy's 1/5 · US Hey: Watch sale women is so rude.she just lying about costumers.
  19. [R51] Capital One Shopping 1/5 · US Um, where’s my reward?: Just bought some supplements and got a pop up saying I would get 40$ for signing up. I signed up and did the whole process. There’s 0$ in the app account at the end. While signing up the 40$ amount kept changing at every step. For a credit card company I’ve been with for a long time this feels totally scammy.
  20. [R52] Capital One Shopping 5/5 · US Amazing added value: Happy to find discounts on everything I need to buy. Great variety easy navigation
  21. [R56] Capital One Shopping 3/5 · US Tracking: Still waiting to see if my last activated deal shows up.
  22. [R57] Capital One Shopping 1/5 · US Awful experience, barely worked, deleted: Had this app for a few years. In 12 attempts to use it for a rebate, it worked a whopping 4 times. Then I finally had enough and went to redeem my cash back and a) the experience made me want to throw my phone across the room in frustration and b) you can only redeem for gift cards, mostly from retailers I never shop at anyway, and to top it off c) you can
  23. [R66] Poshmark 5/5 · US Most Easy Listing App!: Love this app! Not like others that will make you go low on prices, Poshmark makes it easier for seller to list and connect to their buyers!
  24. [R69] Poshmark 4/5 · US I enjoy being a Posher but…: I’ve been a Posher since 2015, and yes I’ve made sales, many sales, however, if you sell something you need to get on it and ship right away or you could potentially receive negative feedback from the buyer. You do not want negative ratings. Also it takes a very long time to become a Posh Ambassador. I believe myself to be a good seller; I accept returns, willing to tr
  25. [R72] Poshmark 5/5 · US Pretty fun app: Pretty fun and easy to sell stuff
  26. [R75] Poshmark 5/5 · US AMAZING: This is such a good app idea! I have been wanting to save money but also make money from home. Now I can do both in one single app! I definitely recommend this app so everyone and it’s super simple to use!
  27. [R79] RetailMeNot 1/5 · US No cash back: No cash back for 2026 purchases so far. I have made several orders since January. When I check back my purchases and then just found out they only accept missing cash back within 90 days of the purchase. This is so unacceptable. Going to uninstall the app.
  28. [R82] RetailMeNot 1/5 · US Not happy: Takes over a month or two to get your reward approved. I shop Walmart multiple times a week and somehow this app never acknowledges anything I order on Walmart…. Still waiting on Lowe’s reward from 6 weeks ago. Really irritating
  29. [R83] RetailMeNot 5/5 · US Real Savings!: I started using this tool during Black Friday and Christmas sales last year. From Nov-Dec I managed to earn $106 back that I was able to cash right out and use for whatever I needed as soon as the New Year started. RetailMeNot is legit and I’m here for it!! Thank you for saving me money! -A Grateful Single Mom!!
  30. [R86] RetailMeNot 5/5 · US Cash back: I have been using RetaiMeNot for years. It is a good website to save money.
  31. [R93] ShopRite 1/5 · US Horribly designed: App doesn’t let you login even if your a customer and app or site won’t allow you to reset your password. I had better luck with the stop and shop app!
  32. [R97] ShopRite 5/5 · US Fantastic Online order Experience: We had a mishap during Memorial Day and DAN saved the day and made everything better; henceforth we are loyal customers here always… this is THE online shopping place for us for mainstream/ brand items at Great prices! Thanks ShopRite !
  33. [R99] ShopRite 1/5 · US Poor Quality: App makes me login frequently. The search features are not user friendly or always effective. The search feature is also completely unintuitive. It DOES NOT pull up ALL of the past purchases when prompted to. It’s slow. It’s glitchy. It randomly says no internet service when there certain is. It’s my most disliked app. I’m dumbfounded that your app is not on par with the quality of y
  34. [R100] ShopRite 5/5 · US Great online shopping: Easy to place orders
  35. [R107] JCPenney 2/5 · US Online experience: After having reset my password recently, it wouldn’t accept my password and wanted a new. In doing the process, it locked me out of my account. So I go back to my email to unlock it and it doesn’t unlock it. I tried to check out as I guess, but it’s requiring me either to sign in or create a new account. Frustrating.
  36. [R108] JCPenney 5/5 · US Been shopping there all my life.: Great sales
  37. [R110] JCPenney 1/5 · US registering for rewards: -i created an account -when i tried to sign in, i received a message saying my account was not found
  38. [R111] JCPenney 5/5 · US Easy 5!!: Easy to give JCP a 5. All clothes, materials and personnel.
  39. [R54] Capital One Shopping 1/5 · US scam: the app is a scam, no u cant get a 45$ bonus from downloading it and making an account u also have to use it to spend money add it to ur computer and a bunch of other scammy time wasting activities
  40. [R67] Poshmark 3/5 · US Poshmark: It’s not like EBay or marketplace at all. You pay a lot in my opinion to post something most of the time not worth it.
  41. [R68] Poshmark 2/5 · US Aggressive upselling: The casual seller who is clearing out their closet will find that it can take six months to over a year to sell an item. Every time a listing is created or edited Poshmark pushes promotions. With millions of listings this is an absolute waste of money. Unable to opt out of the constant invitations to “posh parties”. So even if you just want to know if your listing sold, you
  42. [R70] Poshmark 3/5 · US Used to be great: 5 years ago, had no problem selling things and overall a good platform. Now you have to pay to promote your listings or they will not be seen. I just downloaded Vinted and have sold clothes in 1 day that have been sitting on Poshmark for > 1 year. Plus vinted does not take $3 from all sales. So, I will be switching apps.
  43. [R71] Poshmark 1/5 · US I hate every update: I hate every new update. I dislike that you can no longer see how many followers a person has. I dislike that you can no longer see how many likes you have at first glance. I dislike that you can't see how many a new alert you have. It used to show a number. No one seems to follow anyone anymore and no one seems to share anything anymore. The ease of use and the community fe
  44. [R84] RetailMeNot 3/5 · US Where’s my money???: I have shopped thru RMN for CVS.COM several times over the past few months and have received no money??? I also got a notification from CVS saying that I’m their #1 CVS.COM shopper in FL!!!! Where’s my money???? I save ALL of the emails from RMN stating that I activated them???
  45. [R96] ShopRite 2/5 · US The Checkout Needs Work: The checkout sucks,especially if splitting the payment between SNAP and a card. It’s glitchy, it’s cumbersome and you lose your reservation time slot trying to get all the info in. Rather use instacart even though it’s more expensive because it’s easier.
  46. [R98] ShopRite 3/5 · US Expensive Delivery Fee: Delivery fee is expensive
  47. [R112] JCPenney 3/5 · US On line shopping: I don’t understand why, when I ask for my store choice, in store stock for pickup, search the items, find one, find my size, choose my color , put in the cart, only to have it tell me it’s not available for pickup at my store. You waste my time!
  48. [R113] JCPenney 1/5 · US Prices never match: So today they have a buy one and get two free sandal sale. When you scan certain sandals(Clark’s for this example) it has a sale price and a buy one get two free right under the price. But when I went to check out they rang up the original price with the other two free. Another way their app is terrible. When you scan an item for price check, you can’t automatically add it to

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store