Macy's vs Poshmark
Choose Macy's for a more reliable shopping experience with fewer complaints about app functionality.
Macy's app generally receives higher ratings for quality and customer service compared to Poshmark, which has faced criticism for its recent updates and customer support issues. While both apps have their strengths, Macy's offers a more stable shopping experience overall.
Head to head
you prefer a more traditional shopping experience with a focus on quality and customer service.
you are looking to sell items and enjoy a community-driven marketplace, despite some recent frustrations.
Evidence note: Macy's has a higher lifetime rating and more positive reviews overall, while Poshmark's recent updates have led to significant dissatisfaction among users.
Frequently asked
Which app is better for shopping?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R2] Macy's Formal gowns: Macys is definitely the go to store for dresses. Excellent quality and great prices.
- [R3] Macy's Make it easier to Buy items !: I’ve given feedback many times. I like that you can scroll photos of an item while in search list, and mostly the app works fine. But 2 requests I have made would make app shopping so much easier & benefits Macys are: 1) a ‘buy now’ button on shopping item page or 2) a way to check off less items in the cart that you want to purchase now without moving others to save
- [R24] Macy's Great Deals: Macys has some of the best deals in a economy where everything is going up in price I can rely on Macy’s for quality Beds Clothing Kitchenwear Jewelry and more and always the best quality brands it is like shopping at a discount outlet online. I hope they stay in business and do not go away good department stores are rare and Macys is great.
- [R62] Poshmark Most Easy Listing App!: Love this app! Not like others that will make you go low on prices, Poshmark makes it easier for seller to list and connect to their buyers!
- [R1] Macy's Go back to the old easy way!: Go back to the old and quite all the CLUTTER with other ads that are not items at Macy’s store! Macy was the ONLY store I shopped. I did a lot over your app. NOT any more. It was easier to just open the app and see what’s on sale. Now I have to filter through DOOR DASH!??😖👎👎
- [R10] Macy's Only fills half screen: The Macy’s app only displays half the screen on my iPad mini 5. I’m running iPadOS 26.5. I’ve restarted the iPad and reinstalled the app. Every other app works normally.
- [R37] Macy's Freezes: I’m not sure what’s been going on with the app, but I can’t actually search for specifics items and use filters. The second I put in the filters, it just freezes and won’t show me the results. I keep hoping it will start working again, but the problem has persisted for over 6 months, despite constantly uninstalling and reinstalling the app. The end result, I’m just not buying anything from
- [R67] Poshmark I hate every update: I hate every new update. I dislike that you can no longer see how many followers a person has. I dislike that you can no longer see how many likes you have at first glance. I dislike that you can't see how many a new alert you have. It used to show a number. No one seems to follow anyone anymore and no one seems to share anything anymore. The ease of use and the community fe
- [R4] Macy's Jo Ann: This second time I’m having a horrible time trying to place an order Both times missed out on using my $10 rewards 1st time order cancelled no explanation. This time denied my credit card you didn’t have correct one. I added this time as default. My account seems to be a mess in the app
- [R31] Macy's Customer service is not up to par.: I don’t recommend Macy’s to anyone. Delivery service sucks. Never get my items on time and to my right address. I hate it but I need it. That’s the only reason I shop with Macy’s.
- [R41] Macy's Platinum Customer: Terrible customer support
- [R61] Poshmark Scam app: Provides no support if you get scammed out of a purchase. I would stay clear
- [R9] Macy's Elizabeth Arden day cream: The price has gone up way too much!! I intend to find a less expensive replacement.
- [R60] Macy's Great service: Dresses prices are reasonable value for your money
- [R63] Poshmark Poshmark: It’s not like EBay or marketplace at all. You pay a lot in my opinion to post something most of the time not worth it.
- [R82] Poshmark Did me dirty: I made an account that my friend recommended to do and when I got my first sale I was happy and did all the steps it wanted me to do but then I got scammed OFF THE REAL APP AND EVERYTHING and lost over 450 bucks
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store