Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
The verdict on

Poshmark

55
User verdict / 100 High confidence Divided

Poshmark remains a popular platform for buying and selling fashion, praised for its ease of use and community features, but recent updates have significantly degraded the user experience, leading to frustration over app functionality, increased fees, and a decline in sales for many sellers.

4.8★ lifetime (1,045,158) Free + in-app purchases since 2011 by Poshmark, Inc. updated 0.4 mo ago recent negative 47% 120 reviews across 2 regions
App Updates & UX Seller Experience & Fees Search & Discovery Scams & Customer Service Ease of Use (General)
5★188
4★39
3★39
2★38
1★196
recent reviews across 2 regions, vs the 4.8★ lifetime average

Poshmark is a platform for buying and selling pre-owned fashion items, offering an easy-to-use interface for listing and shopping. While many users appreciate its convenience and the ability to earn money, recent updates have introduced numerous issues, including navigation difficulties, irrelevant recommendations, and higher fees, impacting both buyer and seller satisfaction.

What users like

  • Easy to use for listing and selling itemsR1R5R6R23
  • Good for finding pre-loved items at reasonable pricesR1R12R45R62
  • Effective for making money from home by selling unused clothesR1R2R12R17
  • Responsive and helpful customer and seller supportR39R57R72

What users complain about

  • Recent updates have worsened the app's user experience and functionality, making it confusing and harder to navigateR8R11R32R34
  • High seller fees (20% or more for low-priced items) make it less profitable compared to other platformsR16R21R64R73
  • Difficulty selling items, with many listings sitting for extended periods, and a perceived need to pay for promotions to be seenR7R9R18R22
  • Irrelevant recommendations and ads clutter the feed, often not matching user preferences or sizesR10R11R35R38
  • Frequent scam attempts via email after listing items, and some users report being scammed on the platformR19R20R31R41
  • Poor or slow customer service response times, especially for critical issues like scams or account problemsR28R30R34R46
  • Search filters, particularly for size, are often broken or reset, making it hard to find desired itemsR56R68R82R100
  • Shipping is slow, and buyers cannot return items if they don't fit or are not as expectedR9R18R59R277
  • Issues with account access, including login problems after updates and fraudulent chargesR33R51R99
  • Removal of useful features like bulk sharing, follower counts, and specific search categoriesR8R32R82R166
  • Prevalence of AI-generated images and outdated, unresponsive listings hinder the shopping experienceR18R50R55R96

Latest update · v10.16

What the developer says changed (the verdict above weighs this against what reviewers report):

• We've introduced Max Bids on Posh LIVE—set your max price and let the app handle bidding so you never miss out. • We've made updates across the app to create a better search, shopping, and selling experience.

Recurring themes

App Updates & UX negative
Many users report that recent updates have made the app more confusing, less intuitive, and harder to navigate. Features have been removed or changed in ways that negatively impact the shopping and selling experience, such as the inability to easily see follower counts, share items in bulk, or find relevant items based on preferences. The developer's notes mention 'updates across the app to create a better search, shopping, and selling experience,' which directly contradicts the widespread negative feedback on UX and search functionality.R8R11R32R34
Seller Experience & Fees negative
Sellers express significant frustration with high fees (often 20% or more, and even higher for low-priced items), which they feel are uncompetitive and reduce their earnings. Many report a drastic decline in sales, attributing it to the need to pay for promotions, changes in algorithms, and a saturated platform.R7R9R16R18
Scams & Customer Service negative
A notable number of users report being targeted by scams, often through emails after listing items, and some claim to have lost money directly through the app. Customer service is frequently criticized for being unresponsive, slow, and unhelpful, especially when dealing with scam reports or account issues.R19R20R28R30
Search & Discovery negative
Buyers are frustrated by irrelevant recommendations, constant ads for items not in their size, and broken search filters that reset or fail to apply preferences. The removal of category shopping and the prevalence of outdated or AI-generated listings further complicate finding desirable items.R10R11R18R35
Ease of Use (General) mixed
While many new and some long-term users praise Poshmark for its user-friendly interface and ease of listing items, a significant number of recent reviews highlight a decline in ease of use due to frequent, often unhelpful, updates.R1R5R6R8

Who it's for

Poshmark is for individuals looking to buy or sell pre-owned fashion items, especially those who appreciate a platform with strong brand recognition and easy listing tools R39. It's particularly suitable for new sellers due to its user-friendly listing process R23. However, it may not be ideal for casual sellers expecting quick sales without promotion R7R22 or buyers who prioritize fast shipping and easy returns R9R59. It's also not recommended for users who are easily frustrated by frequent, disruptive app updates or who require highly responsive customer service for issues like scams R28R34.

Evidence note: The recent review sample skews heavily negative, particularly regarding app updates, seller fees, and customer service. While there are still positive reviews praising the app's core functionality for selling and buying, the volume and detail of negative feedback suggest a significant decline in user satisfaction. The lifetime rating of 4.8 indicates a strong positive history, but the recent negative trend suggests a downward trajectory.

Frequently asked

What are the fees for selling on Poshmark?
Poshmark charges a 20% commission on sales, which many sellers consider high and uncompetitive, especially for lower-priced items R16R64R73R182.
Can I return items purchased on Poshmark?
No, Poshmark generally does not allow returns if you simply don't like an item or if it doesn't fit, leaving buyers stuck with the item or the option to re-list it themselves R59.
Is Poshmark good for quick sales?
Many recent reviews indicate that it can take a long time to sell items on Poshmark, with some users reporting items sitting for over a year, and suggest that paying to promote listings is often necessary for visibility R7R18R22R145.
Are there issues with Poshmark's customer service?
Yes, numerous users report poor customer service, citing slow response times, unhelpful resolutions, and a lack of accountability, particularly for issues like scams or account problems R28R30R34R46.
Have recent updates improved the Poshmark app?
Despite developer claims of creating a better experience, recent updates have largely been criticized by users for making the app more confusing, removing useful features, and worsening search functionality and recommendations R8R11R32R34.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] 5/5 · US AMAZING: This is such a good app idea! I have been wanting to save money but also make money from home. Now I can do both in one single app! I definitely recommend this app so everyone and it’s super simple to use!
  2. [R5] 5/5 · US My love for Poshmark: I love Posh selling on Poshmark because it’s easy. I don’t love all the changes that happen but I do love innovation, creativity, and the opportunity to sell my items with no hassle so for that thank you so much Poshmark! I love selling my items on your platform.
  3. [R6] 5/5 · US Love to list on Poshmark: Poshmark is the most user friendly platform for reselling! I love it and I love that my merch gets lots of views!! I sell everything! Thank you Poshmark
  4. [R23] 5/5 · US Love selling with Poshmark!: First time, Poshmark seller! So easy and fun. Love being able to communicate with my customers and create a relationship/report with them. Shipping is so easy and stress-free!
  5. [R12] 5/5 · US Shop and make money: I love this app I get to sell clothes I don't use and shop for preloved items at a reasonable price. Got my $10 credit w/code BRIZZLE02 . Check out my closet 💁
  6. [R45] 5/5 · US Amazing!: Wonderful and organized platform. I love purchasing and selling here :)
  7. [R62] 5/5 · US Cheap and fashionable!!: Have you ever gone to a thrift store looking for something specific, So you could get it cheap, but never found anything like it? A Poshmark is cheap and is exactly like A thrift store but just online! Trust!! Get this app!
  8. [R2] 5/5 · US Sales on Poshmark: Unexpected items sold on poshmark. Thank you
  9. [R17] 5/5 · US MY FAVORITE APP for selling & shopping.: Great way to make money & shop for the family!
  10. [R39] 5/5 · US Best editing tools: Poshmark may not be the cheapest place to buy things, but you get what you pay for. Buyers and sellers have higher expectations. As a seller in different platforms, hands down, Poshmark has the best brand recognition and easiest composition tools. I love Poshmark and being a seller. They make it easy for their sellers and customers. Support is great as well. Very responsive.
  11. [R57] 5/5 · US Thank you Poshmark: I enjoy every thing about this platform. Long time seller. Customer and seller is support is 10/10. Always responsive, friendly, fair, professional and providing results. Platform is very user friendly. I appreciate this opportunity to generate additional revenue when I need it. Thank you!!
  12. [R72] 5/5 · US I’m new to Poshmark: I just started selling on Poshmark a few weeks ago. I’ve been going through my storage rental and so far I’ve been having great success selling my items I’ve forgotten about. The customer care Center has been great to help me with questions that have come up along the way. Loving Poshmark!
  13. [R8] 1/5 · US I hate every update: I hate every new update. I dislike that you can no longer see how many followers a person has. I dislike that you can no longer see how many likes you have at first glance. I dislike that you can't see how many a new alert you have. It used to show a number. No one seems to follow anyone anymore and no one seems to share anything anymore. The ease of use and the community fe
  14. [R11] 1/5 · US Gone from best UX to worst: They keep making the actual app worse and worse. Everything is geared towards live shows and nearly all recommendations are sizes out of my saved sizes. Keep ruining a good thing
  15. [R32] 3/5 · US Love it but…: Love poshmark. Use it all the time. However many of the adjustments to the interface don’t make sense. That I can no longer see following/followers on my main page is annoying. It has become more difficult to find the things I like from the sellers i follow and sellers in my area. Overall the updates are not helpful to sourcing what I like quickly. However I do still love Poshmark.
  16. [R34] 1/5 · US Clunky UX, bad customer service for sellers: This app has gone massively downhill over the last few years, but especially in the last 6 months.
  17. [R16] 3/5 · US Poshmark: It’s not like EBay or marketplace at all. You pay a lot in my opinion to post something most of the time not worth it.
  18. [R21] 2/5 · US Not sure if my brands are fancy enough: Not really sure what i originally paid for each item. Hate that you take so much money out with today’s economy. I’m just a teacher trying to survive bills.
  19. [R64] 1/5 · US What do we even pay for: Poshmark is where I started my reselling journey. However I have realized that with the highest fees (20%) and the most glitchy platform ever that this is the lowest quality platform of all the selling apps. They try to put a bandaid on a broken arm by bringing in celebrity guest sellers. Put those dollars back into your technology and refusing fees.
  20. [R73] 5/5 · US Seller fees are way too high and not competitive with the market: Good exposure but always have to raise the price higher to make up for the insanely high seller fees. If you want to compete with depop, vinted or eBay, then you need to lower the fees
  21. [R7] 2/5 · US Aggressive upselling: The casual seller who is clearing out their closet will find that it can take six months to over a year to sell an item. Every time a listing is created or edited Poshmark pushes promotions. With millions of listings this is an absolute waste of money. Unable to opt out of the constant invitations to “posh parties”. So even if you just want to know if your listing sold, you
  22. [R9] 1/5 · US Used to be a good app: I’ve been a user for close to 10 years - this app used to be so fun to sell but now they took away the 2 day shipping (same price for shipping as before, just snail mail now rather than priority mail) so when you sell something you have to wait 10 days for it to get to its destination and 3 days after delivery for your earnings. And you used to collect more earnings per sale
  23. [R18] 1/5 · US Just Awful Lately: Been on Poshmark for 10 years as a basic closet seller, happy with my sales and the few purchases I would make. But these last few months have been the absolute worst. No sales. No sharing. No likes. No offers. No incentives to list new things or put items on sale. An absolute dead zone. As a seller, you’re punished if you cross-list to other sites. As a buyer, you’re stuck with
  24. [R22] 3/5 · US Used to be great: 5 years ago, had no problem selling things and overall a good platform. Now you have to pay to promote your listings or they will not be seen. I just downloaded Vinted and have sold clothes in 1 day that have been sitting on Poshmark for > 1 year. Plus vinted does not take $3 from all sales. So, I will be switching apps.
  25. [R10] 2/5 · US Ads have ruined it: I used to adore Poshmark and shopped the app for great finds. I’ve also sold via the app and found their services simple and easy. However, recently they introduced ads and it ruined the experience - instead of relevant items that I want to see, I have to scroll through tons of ads for items that aren’t even my size.
  26. [R35] 1/5 · US Main page is cooked: Yea so like the main page used to show people’s listings in my size originally which was great; then it changed to showing people’s listings in various sizes that weren’t my size and that was okay. Now the main page wants you to select a category or some sub-niche and doesn’t show anyone’s listings. On top of that people are selling print on demand products now which is lame.
  27. [R38] 1/5 · US Recent update complicates shopping experience: I’ve been using this app for a few years. The update that happened today really ruined the shopping experience. You’re now forced to go through different categories to find items. I used to see items displayed on my home screen based on my searches. I always ended up seeing a lot of items on there, some things I didn’t even intend to buy when I open t
  28. [R19] 1/5 · US Did me dirty: I made an account that my friend recommended to do and when I got my first sale I was happy and did all the steps it wanted me to do but then I got scammed OFF THE REAL APP AND EVERYTHING and lost over 450 bucks
  29. [R20] 1/5 · US Worst App Ever. You Will Get Scammed: I would NOT recommend this app. I put up two posts for item and was immediately bombarded with emails. And I was thinking “Oh they really like my stuff”. WRONG. It said it was sold and gave me the print order. I go to print the receipt and it continues to ask very personal questions about my debit card, and social security numbers. I got scammed. $412 out of m
  30. [R31] 1/5 · US Scammy: Poshmark is a scam and they won’t authenticate items over $500 even if the listing says it. Definitely won’t shop with them anymore and I’d recommend taking all your personal information off of their site and app.
  31. [R41] 1/5 · US Email is now unusable: I decided I wanted to make a couple of extra dollars and post a listing on Poshmark. I posted one singular listing and now my email is absolutely flooded with scam emails. After deleting my entire account, I am still getting emails. This is ridiculous.
  32. [R28] 1/5 · US Use another app: Go to their socials and see all the users complaining about their horrible customer service. No accountability, including my case.
  33. [R30] 1/5 · US Support center and administrative staff is trash and ruins entire platform: As soon as my accounts start getting popular and gaining momentum, like getting several sales in a row and tons of likes and follows and shares, suddenly my account gets suspended and all my listings disappear and I can’t post anything and of course I’m given no explanations, no reasons, no rules broken or things needing t
  34. [R46] 1/5 · US Customer service sucks: I got scammed and had proof in photos. They sided with the seller instead and I had to keep an item I didn’t want. Been selling on posh for years and it’s a rip off. Sellers fees are too high and customer service seems like it’s outsourced to another country. I would definitely go with Depop instead if I were you
  35. [R56] 1/5 · US Recent changes have ruined it: I used to enjoy shopping on Poshmark quite a lot. Lately, the changes in search features have made it impossible to find items I like. Promoted items don’t match my desires at all.
  36. [R68] 3/5 · US Promoted/AD items too heavily pushed.: The new layout of the app stinks. The new home page is all about promoted items, half of them aren’t even my size or don’t apply. The new layout also pushes Ad items up and the newest items don’t always appear in order. I shop this app a lot and am very disappointed by how promo driven it is. I get it, this is not a “free” marketplace but it makes it hard
  37. [R82] 3/5 · US New Update Makes It Easy to Quit: Unfortunately (but fortunately for my wallet!) the new update has taken away a lot of the features that made Posh so addictive and scrollable including: the ability to easily find saved searches, the ability to look for similar items when you scrolled to the bottom and click “find more” (always a good way to waste an hour!), and easily keeping saved searches with
  38. [R100] 1/5 · US Size filters don’t work: Size filters don’t work. Why do I want to scroll through 1,000 items not in my size to find one that is?
  39. [R59] 3/5 · US Return policy: Poshmark has some very nice clothing and excellent prices the only thing that I don’t like is not be able to return, if don’t like or doesn’t fit. You’re stuck either way it or option to reposh, sometimes an item is not as expected. Fabric not as expected has happened a couple of times, and super disappointing.
  40. [R277] 3/5 · CA Was better prior to recent update: The removal of the seller’s location is disappointing. I recently bought an item not knowing that the seller is on the opposite side of the country and that shipping will take over two weeks. I wouldn’t have purchased from them had I known and am no longer interested in regularly using the app for this reason.
  41. [R33] 1/5 · US Fraudulent charges: Keeps fraudulently charging my debit card for a promoted closet subscription that I never purchased and even after my bank determined that the charge was fraudulent and I was issued a credit with the case closed, Poshmark continued to charge my debit card. I asked for this last card on my profile to be removed since the application won’t allow me to remove it myself, but Poshma
  42. [R51] 1/5 · US Can’t even login: Literally cannot login - says my phone number is associated with another account but I don’t have any other? Ok then what account is it? Cuz it’s not w this email? Why does it matter? I just bought something from here like last month so why can’t I login? No easy way to fix this problem. Insanity.
  43. [R99] 1/5 · US Can’t login after update: One of the updates broke the login functionality for the app. I can only login through my laptop. I’m hoping there’s a hotfix for this since it’s been like this for close to a month.
  44. [R166] 3/5 · US OG: I’ve shopped and sold on Poshmark since 2015 and I’ve always enjoyed the experience, but with the new update, I’ve experienced frustration. I’m not sure what the goal of this update was, but I know that as a shopper, it’s much harder to look for things and find great deals than before. There were certain features like the luxury feature and different categories that helped narrow down the sear
  45. [R50] 1/5 · US Display Sync Glitches - App Issues Unfixed: From a buyers perspective, I see multiple duplicated listings that say POSHMARK GLITCH NOT FOR SALE OR SOLD. It's impossible to find real inventory to buy when the application is duplicating listings or tripling listings. This has been an issue for months yet the app has failed to resolve it. I hate making an offer to be told that the item is sold but th
  46. [R55] 2/5 · US ai images ruining app: recently poshmark has become overridden with users creating ai generated images of the clothing items they are selling. this inaccurately depicts clothing items, frequently changing what they actually look like and distorting what they will look like when worn. not only does this create a false expectation of what someone is purchasing, it’s LAZY! sellers should be taking ph
  47. [R96] 3/5 · US Outdated listings: I’m new to Poshmark and I find it difficult to use this platform since there are so many listings that are completely idle for years. Sellers unresponsive with questions/comments from several years ago unanswered. I’ve wasted time trying to communicate with sellers, making offers, and not getting responses because they listed an item 5 years ago and forgot. Idle listings should
  48. [R182] 3/5 · US Pricey: Slightly high shipping fees for buyers and high taxes/ selling fees for sellers.
  49. [R145] 3/5 · US Easy to list, hard to sell: A saturated platform that sales take a long time. But listing is fairly easy, at least.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store