Macy's vs RetailMeNot

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R1] Macy's 1/5 · US Go back to the old easy way!: Go back to the old and quite all the CLUTTER with other ads that are not items at Macy’s store! Macy was the ONLY store I shopped. I did a lot over your app. NOT any more. It was easier to just open the app and see what’s on sale. Now I have to filter through DOOR DASH!??😖👎👎
2. [R3] Macy's 3/5 · US Make it easier to Buy items !: I’ve given feedback many times. I like that you can scroll photos of an item while in search list, and mostly the app works fine. But 2 requests I have made would make app shopping so much easier & benefits Macys are: 1) a ‘buy now’ button on shopping item page or 2) a way to check off less items in the cart that you want to purchase now without moving others to save
3. [R63] RetailMeNot 3/5 · US Doesn’t always work: There are times I try to use the codes and they don’t work. But, sometimes they do. Hit or miss.
4. [R70] RetailMeNot 1/5 · US No longer receiving cash back: I used to love this app. For the last several months, I have not been receiving cash back for offers I have activated. The frustrating part is if I had not clicked on the Retail Me Not offer, I would’ve actually received cashback at a lower percentage via other apps.
5. [R4] Macy's 1/5 · US Jo Ann: This second time I’m having a horrible time trying to place an order Both times missed out on using my $10 rewards 1st time order cancelled no explanation. This time denied my credit card you didn’t have correct one. I added this time as default. My account seems to be a mess in the app
6. [R7] Macy's 1/5 · US Update: This App STILL Blows: Try to order something on here and it literally won’t allow me to. Something about my phone number either being wrong or not matching. When I try to edit my phone number to my account, it says that already matches the current number they have for me. WHICH MEANS THE PHONE NUMBER DOES MATCH AND IS CORRECT!!!!!!!!!!!!!!!!!!!!!!!!!!!!! But it still won’t allow me to comp
7. [R61] RetailMeNot 1/5 · US No cash back: No cash back for 2026 purchases so far. I have made several orders since January. When I check back my purchases and then just found out they only accept missing cash back within 90 days of the purchase. This is so unacceptable. Going to uninstall the app.
8. [R64] RetailMeNot 1/5 · US Not happy: Takes over a month or two to get your reward approved. I shop Walmart multiple times a week and somehow this app never acknowledges anything I order on Walmart…. Still waiting on Lowe’s reward from 6 weeks ago. Really irritating
9. [R13] Macy's 1/5 · US Slow Shipping - Unhelpful Return Policy - Rude Employees: I have realized that i truly do not like Macy’s now that i have been ordering from them for over a year. As far as shopping in store, i find Macy stores to be cluttered and often messy. In addition, the employees at our two different locations in my immediate area are SO rude! When i went to return something, recently, and they treated me
10. [R31] Macy's 1/5 · US Customer service is not up to par.: I don’t recommend Macy’s to anyone. Delivery service sucks. Never get my items on time and to my right address. I hate it but I need it. That’s the only reason I shop with Macy’s.
11. [R67] RetailMeNot 1/5 · US No More Cash Back?: I stopped receiving cash back months ago. Now I have a balance that is too small to redeem.
12. [R112] RetailMeNot 1/5 · US Cash back never works: The codes work rarely, and the cash back they used to be good, never works anymore
13. [R2] Macy's 5/5 · US Formal gowns: Macys is definitely the go to store for dresses. Excellent quality and great prices.
14. [R24] Macy's 5/5 · US Great Deals: Macys has some of the best deals in a economy where everything is going up in price I can rely on Macy’s for quality Beds Clothing Kitchenwear Jewelry and more and always the best quality brands it is like shopping at a discount outlet online. I hope they stay in business and do not go away good department stores are rare and Macys is great.
15. [R75] RetailMeNot 3/5 · US Most Don’t Work: Used for years and early on the codes mostly were legit. For many months now, the codes don’t work and see made up; like a person’s name plus a number. Very disappointing.
16. [R41] Macy's 1/5 · US Platinum Customer: Terrible customer support
17. [R79] RetailMeNot 1/5 · US Horrible: It’s not reliable that the cash back transaction shows up on your account. I usually have to follow up. I don’t have this problem on Rakuten.
18. [R102] RetailMeNot 1/5 · US Goalposts keep changing: They are very slow to verify your orders, if they do at all. About 50% of the time I have to submit a ticket to get my cash back. They also change goal posts and deny cash back if you use a coupon loaded into your loyalty account for the store you’re shopping at because the coupon wasn’t advertised on RMN. Overall it’s not worth having to spend time going back and review