Found alternatives
Found users often seek alternatives due to opaque and increasing pricing, poor customer service, and inconsistent provider care. Many reviews highlight issues with hidden fees, unresponsiveness, and medication delivery problems. Alternatives focus on clearer pricing, better support, or different approaches to weight management.
Why users look for alternatives to Found
- Users report deceptive and non-transparent pricing, with unexpected charges for subscriptions, consultations, and medication, often feeling scammed.R1R4R9R13
- Many users experience extremely poor or non-existent customer service, with unresponsive support, unreturned calls, and difficulties getting issues resolved.R1R4R6R15
- There are frequent complaints about medication delivery issues, including delays, non-shipment, and charges for medication never received.R6R17R26R36
- Users report inconsistent provider care, with different providers at each appointment and difficulties getting consistent support or activating backup plans. Some providers are described as incompetent or late.R3R30R32R40
- The app itself has technical issues, such as login problems, inability to create accounts, and difficulties uploading insurance information.R7R21R27R46
- Some users report being charged even after canceling their membership or becoming inactive.R9R18R28R31
The alternatives
WeightWatchers Program is a well-known weight management program that focuses on a points-based system for food and encourages healthy eating habits and lifestyle changes. It offers a structured approach to weight loss.
Better for: WeightWatchers Program is better for individuals who prefer a structured, points-based system for tracking food and want to focus on overall lifestyle changes rather than solely medication. It suits those who appreciate a long-standing program with a community aspect, though no specific reviews for this app were provided.
Head-to-head: Found vs WeightWatchers ProgramSimple focuses on intermittent fasting and mindful eating, providing guidance and tracking tools to help users adopt these habits for weight management. It emphasizes simplicity and sustainable changes.
Better for: Simple is better for users interested in intermittent fasting and mindful eating practices. It suits those who prefer a less restrictive approach than calorie counting and want to integrate fasting into their routine, though no specific reviews for this app were provided.
Head-to-head: Found vs SimpleHealthi offers a points-based system similar to WeightWatchers, allowing users to track food intake and activity. It provides various plan options to suit different dietary preferences and weight loss goals.
Better for: Healthi is better for individuals looking for a points-based weight loss program that offers flexibility with different plan options. It's suitable for those who want to track their food and activity in a structured way, though no specific reviews for this app were provided.
Head-to-head: Found vs HealthiNourish connects users with registered dietitians for personalized nutrition guidance, often covered by insurance. The app facilitates food logging and virtual meetings with a dietitian to help users understand balanced nutrition and achieve health goals R52R55R61.
Better for: Nourish is better for individuals seeking personalized guidance from a registered dietitian, especially if their insurance covers the service R52R61. It suits those who want to understand balanced nutrition and make sustainable dietary changes, rather than just counting calories R55. It's also good for users who value accountability through weekly meetings with a professional . However, some users report issues with dietitians being no-shows or using AI for meal plans R51R54.
Head-to-head: Found vs NourishMonitor Your Weight is a straightforward app designed for tracking weight over time. It typically offers simple logging features and progress visualization, focusing solely on weight monitoring.
Better for: Monitor Your Weight is better for users who only need a simple tool to track their weight and visualize their progress without additional features like meal planning, coaching, or medication management. It suits those who prefer a minimalist approach to weight tracking, though no specific reviews for this app were provided.
Head-to-head: Found vs Monitor Your WeightYou should stick with Found if your primary goal is to easily obtain specific weight loss medications like Zepbound, and you have a positive experience with your assigned provider and find the pricing transparent and affordable for your situation .
Evidence note: WeightWatchers Program, Simple, Healthi, and Monitor Your Weight have too few reviews to judge their performance or user experience accurately.
Frequently asked
What are the main complaints about Found's pricing?
Does Found provide good customer support?
Is Nourish covered by insurance?
What reviewers actually said
Built only from these 64 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R1] Found Hidden fees: My subscription cost repeatedly increased due to changes in medication which were made mandatory because Found stopped offering my specific brand and/or dosing. Practitioners are unresponsive and the app itself is unintuitive.
- [R4] Found Scam: You’re advertising and app are deceiving. You make it seem like the first month including the medicine is $50. I feel scammed. I’m not paying another $150. Waste of time, hope, etc. Customer service is terrible. Stole my money.
- [R9] Found Double charged: I was inactive for one month and didn’t receive any medication and they still charged me the $199 monthly fee. So just be aware, that monthly fee is basically for using the app. Not the medication you receive.
- [R13] Found BAIT AND SWITCH BEWARE!!!: Overall I would give this 0 stars if I could. I constantly found myself paying more and more and more. Initially this “membership” you pay for. It’s a complete scam. It doesn’t give you ANYTHING except for access to their APP. NOTHING. Doctor appointment extra, medications EXTRA. Expect to pay for (at least what I know so far, there will probably be more hidden c
- [R6] Found Hard to get Support.: Update: Finally got a human response and meds arrived after I made a stink in every public forum I could find. The app itself is ok. Need to spend more time with it. The program - time will tell. Took my medical information and my money. Medication still hasn’t shipped a week later. I cannot get a response from any human - tried in-App Support, email, and text. Slip third a
- [R15] Found the worst app: please don’t wast your money on this app. I would use Noom customer service is way better and the program is guided better.
- [R17] Found DO NOT JOIN: Did multiple months in advance, never got my medication, never got any help. Constantly emailed and just was told thanks for your patience. This is multiple of hundreds of dollars gone with zero help or inclination that I will get the medication or my money back. This has been over a month now.
- [R26] Found Don’t waste ur money: They get you in there and get your prescription then they charge you $30 for a nap fee then they charge you $120 for a script and fee then they charge you $200 for a refill which they can’t even manage to get to you on time so good luck
- [R36] Found Scam: Charge for appointments that doctors never showed up to, charge for medicine and I never received. Impossible to get a hold of anyone!!!
- [R3] Found No consistency: I’ve met with a different provider every single time. I get scheduling but it would be great if I could see the schedule of someone I’ve already met with but you only get to see the schedule of the most recent person. It’s really frustrating to get consistent care.
- [R30] Found Utterly useless: Great if you want a pill mill to prescribe you whatever you ask for, or if you know what you need and never need customer support or a provider. My first doctor was so incompetent he couldn’t even figure out how to use Zoom and did not mention ANY of the best practices or potential side effects to be aware of. My last contact with support took SIX DAYS to get a response for (despi
- [R32] Found Money grab?: Feeling like this is just another money grab. Initially loved my first provider and had a plan. Even told me what my back up plan was if insurance didn’t cooperate. I agreed to it, but now I can’t activate it unless I pay another consult fee. Impatiently waiting for a reply. I am hopeful to adjust my review.
- [R40] Found Provider appointments: Edit: Do not believe their automated responses to contact them. Majority of the problems mentioned in the reviews have NOTHING to do with privacy. They are trying to save face. They tell you if you have to cancel a appointment within 24 hours its a 30-35 fee. However they seem to have no problem with their providers, Mohammad Saaed, wasting your time. Their provider had me
- [R7] Found SCAM DO NOT DOWNLOAD: I just downloaded this and it will not let me use the app. I’ve tried all options ( 3) to log in 15 times each and it keeps kicking me back to the login page.DO NOT WASTE YOUR TIME WITH THIS SCAM APP!
- [R21] Found How???: I downloaded the app, but it won’t let me create an account! There is only the option to sign in. How do I actually CREATE an account so I can get started? Is this a sign I shouldn’t be doing this??
- [R27] Found Serious app issues: The thought it there - I like the ease to get medicine. However, that’s the only positive. The app consistently gives me trouble saying my insurance isn’t valid then you have to wait 2-3 days for answer from support and suddenly it’s fine. Plan always discontinues and you have to start over process. Rescheduling is not easy for you or the provider. Provider has no autonomy to g
- [R46] Found Not open to new users: Download app. Only offers “sign in.” No “create new account “
- [R18] Found Thieves! Don’t use Found: This service unethically updates its terms and charges and will not even let you cancel your account without agreeing to them. I never agreed to updated terms, I haven’t used the service in over two years, and they are still taking hundreds of dollars out of our bank account. Don’t use Found, you will be robbed.
- [R28] Found Find another provider!!!: This provider is absolutely the worst. No human support. Even after canceling my membership, over a Month ago, Found continues to charge my card over and over and over again.
- [R31] Found SCAM: I made my account inactive and was still charged a membership fee. I attempted to contact support and it says it could take 24 hours. I still have yet to get in contact with support way past 24 hours and multiple attempts to get in contact with customer service.
- [R51] Nourish Highly Disappointed: I made 2 seperate appointments with a dietitian and both times were a no show. Emailed support and all they said was they won’t charge me since the dietitian didn’t show?? Definitely do not recommend this app at all. Very unprofessional
- [R52] Nourish Loving Nourish!: The app is so easy to navigate and I found a great dietitian! Excited to see how this journey goes with Nourish.
- [R54] Nourish No one joined: I had an appointment scheduled for 7pm. It’s now 7:21 and no one has joined or contacted me.
- [R55] Nourish 60 days so far, I’ve lost 11 pounds: More importantly, I understand the importance of balanced nutrition. I’ve lost weight in past with another app but I only counted calories and I ate horribly. Now I am feeling better and eating more and cooking more which was one of my goals with my awesome nutritionist. I naturally gravitate towards eating more veggies and protein. I love it.
- [R61] Nourish It’s Excellent.: My dietitian and I met today for the first time. I was hesitating about trying the app. My insurance covered it, thankfully! She helped me with food options and meal plans. She was excellent. She answered all my questions and concerns. She gave me motivation! Food does have to be boring!!!
Synthesized from 64 recent App Store reviews · updated July 2026 · View on the App Store