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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Found vs Simple

Found 4.7★ · Free to download 75
Winner Found
Simple 4.7★ · Free + IAP 65

Found is better for users seeking a comprehensive, doctor-led weight loss program with medication support, while Simple is better for those who prefer a self-guided app experience with AI coaching and food tracking.

Full reviews: Found · Simple

Found offers a doctor-supported weight loss program, including medication, with many users reporting significant weight loss and good support, though it faces criticism for pricing transparency and customer service. Simple provides an app-based weight loss journey with AI coaching, food tracking, and exercise routines, praised for ease of use but criticized for subscription cancellation difficulties and some app glitches.

Head to head

Features & Program Structure edge: FoundR2R5R12R20
Found Found offers a comprehensive program that includes doctor consultations, medication prescriptions (like Zepbound), and coaching, focusing on eating, emotional, and physical aspects of weight loss R2R5R20. Users appreciate the ease of getting desired medication and the holistic approach R5R20. However, some users note a lack of advanced app features like calorie tracking scanners or syncing with other fitness apps R12.
Simple Simple provides an app-based program with AI coaching, food analysis, water tracking, and daily exercise routines, often praised for its simplicity and accountability . It focuses on intermittent fasting and mindful eating . Some users, however, find the AI coach predictable or irritating and the food logging feature clunky or inaccurate .
Ease of Use & App Experience tieR1R7R12R14
Found Found's app is described as easy to navigate by some users R14R29, with recent improvements making it more user-friendly . However, others find it unintuitive, clunky, and frustrating, citing issues like difficulty logging past data, inability to sync with Apple Health or Fitbit, and login problems R1R7R12.
Simple Simple is generally considered easy to follow and user-friendly for tracking and accountability . However, some users report glitches, such as issues with meal editing, step tracking, or account resets . The food scanning feature is also noted as inaccurate or overestimating calories .
Provider/Coach Support edge: FoundR1R2R3R6
Found Found offers access to doctors and coaches, with many users praising their understanding, responsiveness, and support R2R8R23. Doctors are noted for reviewing health information thoroughly R2, and coaches for providing helpful suggestions and motivation R30R48R54. However, a significant number of users report issues with inconsistent providers, unresponsiveness, and difficulty getting human support R1R3R6.
Simple Simple provides AI coaching, which some users find encouraging and helpful for accountability . The 'Blinky' character is often mentioned positively for motivation . Conversely, some users find the AI coach predictable, irritating, or not a substitute for a real person .
Pricing & Billing Transparency tieR1R4R10R13
Found Found faces widespread criticism for non-transparent pricing, hidden fees, and unexpected charges R1R4R10R13. Users report being charged for services not received, unexpected increases in subscription costs, and difficulty canceling R1R10R31. Many feel scammed by the pricing structure R4R13.
Simple Simple's pricing is a concern for some users, particularly the high cost of premium features after a free trial . There are numerous complaints about difficulty canceling subscriptions and unauthorized or unexpected charges . Some users feel misled by advertising that doesn't match the app's offerings .
Effectiveness & Results tieR5R17R20R23
Found Many Found users report significant weight loss and positive changes in their relationship with food and health R5R17R20R23. Users highlight success with specific medications like Zepbound and the program's ability to create lasting habits R5R20R54.
Simple Simple users also report success in weight loss and improved habits, with some losing significant amounts of weight . The app is credited with helping users stay mindful, accountable, and active, and for introducing effective strategies like intermittent fasting .
Pick Found if

You are looking for a doctor-supervised weight loss program that can prescribe medication, and you value personalized medical guidance and coaching R2R5R8R20.

Pick Simple if

You prefer a self-guided, app-based weight loss journey with AI coaching, food tracking, and exercise routines, and you are comfortable with intermittent fasting and digital accountability .

Evidence note: Both apps have a significant number of negative reviews regarding billing, hidden fees, and difficulty canceling subscriptions. For Found, there's a strong emphasis on medical support and medication, which is not a feature of Simple. Simple's reviews are heavily skewed towards issues with its free-to-paid model and cancellation process.

Frequently asked

Does Found offer medication for weight loss?
Yes, Found offers access to doctors who can prescribe weight loss medications like Zepbound, with many users reporting success in getting their desired medication R5R29R48R54.
Is it easy to cancel subscriptions for Found or Simple?
Many users for both Found and Simple report significant difficulties canceling their subscriptions, with complaints of hidden cancellation fees, continued charges after inactivation, and unresponsive customer service (R9, R10, R31, R35, , for Found; , , , , , , , , , for Simple).
Do these apps provide human coaching or AI coaching?
Found provides access to human doctors and coaches R2R8R30R48, while Simple primarily uses an AI coach, often personified as 'Blinky' .

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Found 5/5 · US A lot of thanks to found and doctor Esti Bakty: After searching several apps and discussing options with my friends(recommended by my friend first), I chose the Found app. I was able to enter my health information easily, and I got a doctor’s appointment scheduled for the very next day. Before the appointment, I uploaded my health report and blood test results, and by the time we met, the doctor
  2. [R5] Found 5/5 · US ZEPBOUND WORKS: Found has helped me loose over 40lbs. They made it easy to get on Zepbound without forcing you to try metformin or Wegovy. I wanted Zepbound and I got it. I couldn’t be more pleased with found. I recommend found if you want an easy way to get the medication you desire!
  3. [R12] Found 3/5 · US App a little hard for me: I don’t know how to look back to see what I’ve already logged. Maybe I didn’t log my breakfast today, later I’d like to check if I already logged it before I log it again. A few other things I feel frustrated with - maybe because I’m used to other weight loss apps?
  4. [R20] Found 5/5 · US Weight loss app/program that finally covers it all: I am so happy with the Found program. They cover the eating, emotional and physical aspects of weight loss and health. You do have to put in the time but the rewards are so worth it. They help you to create habits that are lifetime habits…not for just right now. Lots of programs seem to know how to help lose the weight but once you stop d
  5. [R1] Found 1/5 · US Hidden fees: My subscription cost repeatedly increased due to changes in medication which were made mandatory because Found stopped offering my specific brand and/or dosing. Practitioners are unresponsive and the app itself is unintuitive.
  6. [R7] Found 1/5 · US SCAM DO NOT DOWNLOAD: I just downloaded this and it will not let me use the app. I’ve tried all options ( 3) to log in 15 times each and it keeps kicking me back to the login page.DO NOT WASTE YOUR TIME WITH THIS SCAM APP!
  7. [R14] Found 5/5 · US Love it: Easy to navigate and great people. Affordable too
  8. [R3] Found 3/5 · US No consistency: I’ve met with a different provider every single time. I get scheduling but it would be great if I could see the schedule of someone I’ve already met with but you only get to see the schedule of the most recent person. It’s really frustrating to get consistent care.
  9. [R6] Found 3/5 · US Hard to get Support.: Update: Finally got a human response and meds arrived after I made a stink in every public forum I could find. The app itself is ok. Need to spend more time with it. The program - time will tell. Took my medical information and my money. Medication still hasn’t shipped a week later. I cannot get a response from any human - tried in-App Support, email, and text. Slip third a
  10. [R4] Found 1/5 · US Scam: You’re advertising and app are deceiving. You make it seem like the first month including the medicine is $50. I feel scammed. I’m not paying another $150. Waste of time, hope, etc. Customer service is terrible. Stole my money.
  11. [R10] Found 1/5 · US Double charged: I was inactive for one month and didn’t receive any medication and they still charged me the $199 monthly fee. So just be aware, that monthly fee is basically for using the app. Not the medication you receive.
  12. [R13] Found 1/5 · US Scam: This is a scam. Go through your regular doctor and regular insurance or don’t, this program won’t save you any money. This is just a scam.
  13. [R17] Found 5/5 · US Client: Found worked for me
  14. [R23] Found 5/5 · US Awesome: I found Found on IG and found it interesting. And I am so glad I checked it out. 3 weeks in and I have lost almost 6 lbs. The community is great and coaches attentive. It was a easy process working with a Doctor to help set my plan. Here is too more feeling better and getting fit!
  15. [R29] Found 5/5 · US Best weigh loss app & program ever: I joined found a year and a half ago. I was beyond skeptical, but I’m so glad I did it!! Best decision of my life! The app provides a great community, easy to navigate and easy to communicate with a doctor about your medication. The app provides everything you need to track your progress, keep you motivated and maintain your results! I beyond highly recommend! I
  16. [R48] Found 5/5 · US I love this! Im gaining confidence in myself🤍: I’ve been on the found program for approximately 3 weeks now, this week being my third. The doctor was able to pinpoint exactly what my issue was and so far, my insane cravings and huge appetite have gone down. For once, I don’t feel restricted in what I eat. For once, Im not feeling like I should punish myself for eating ice cream! My coach Jenny is
  17. [R54] Found 4/5 · US Finally got my appetite under control!!!: I started Found in July 2022, by September I was down 26 pds🥳 The medication I was given totally curbed my ferocious appetite and out of control cravings and constant thinking of food! My coach was awesome!! Super supportive! Very encouraging and got me to do my least favorite thing: exercise!!! I changed my eating and activity- this is not magic folks! Yo
  18. [R9] Found 3/5 · US Good app but ….: It’s a good app but I was told they can’t write doctor notes for the side effects. Also if you decide this isn’t for you before 3 months you’re charged $129 cancellation fee. I think it’s a good idea but needs more
  19. [R31] Found 1/5 · US Thieves! Don’t use Found: This service unethically updates its terms and charges and will not even let you cancel your account without agreeing to them. I never agreed to updated terms, I haven’t used the service in over two years, and they are still taking hundreds of dollars out of our bank account. Don’t use Found, you will be robbed.
  20. [R35] Found 1/5 · US Run away: Once again like everyone says, customer service is terrible and they will take all of your money. They will change policies and not let you know and charge you for things you never agreed to. Worst customer service out there.
  21. [R8] Found 5/5 · US Great support: My provider, Brandi Heffelfinger is super understanding and meets me where I am!!!
  22. [R30] Found 3/5 · US Wonderful program: Found is a wonderful program. My coach Liz is amazing. Liz always checks in on me and gives me helpful suggestions! I highly recommend the program.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store