Found vs Nourish
Nourish is the better choice for those seeking professional dietitian support with insurance coverage, despite its app's recent technical issues, while Found struggles with consistent customer service and transparent pricing.
Nourish excels in providing accessible, insurance-covered dietitian services, though its app has become buggy with recent AI updates. Found offers medication-assisted weight loss but faces significant criticism regarding hidden fees, poor customer support, and an inconsistent app experience.
Head to head
You are looking for a program that can help you get specific weight loss medication like Zepbound without forcing other options R5. You value a program that covers eating, emotional, and physical aspects of weight loss and helps create lifetime habits . You are comfortable with potential inconsistencies in provider assignments and are prepared to navigate customer service challenges R3R6.
You want access to a registered dietitian, especially if your insurance covers the service R77R101R104R107. You appreciate professional guidance and accountability for your nutrition and weight loss journey . You are willing to overlook recent app performance issues and frequent UI changes for the benefit of personalized dietitian support R63R75R76R85.
Evidence note: Found's reviews show a strong negative skew regarding pricing and customer service, with many 1-star ratings. Nourish's recent reviews indicate a decline in app functionality due to updates and AI features, despite generally positive feedback on dietitian services. The free-vs-paid asymmetry is relevant for Nourish, as its 'free' aspect (insurance coverage) is a significant draw, leading to a higher overall rating despite app complaints.
Frequently asked
Does Found have hidden fees?
Is Nourish covered by insurance?
What are the common issues with Found's customer service?
Does Nourish charge for missed appointments?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R2] Found A lot of thanks to found and doctor Esti Bakty: After searching several apps and discussing options with my friends(recommended by my friend first), I chose the Found app. I was able to enter my health information easily, and I got a doctor’s appointment scheduled for the very next day. Before the appointment, I uploaded my health report and blood test results, and by the time we met, the doctor
- [R3] Found No consistency: I’ve met with a different provider every single time. I get scheduling but it would be great if I could see the schedule of someone I’ve already met with but you only get to see the schedule of the most recent person. It’s really frustrating to get consistent care.
- [R5] Found ZEPBOUND WORKS: Found has helped me loose over 40lbs. They made it easy to get on Zepbound without forcing you to try metformin or Wegovy. I wanted Zepbound and I got it. I couldn’t be more pleased with found. I recommend found if you want an easy way to get the medication you desire!
- [R8] Found Great support: My provider, Brandi Heffelfinger is super understanding and meets me where I am!!!
- [R1] Found Hidden fees: My subscription cost repeatedly increased due to changes in medication which were made mandatory because Found stopped offering my specific brand and/or dosing. Practitioners are unresponsive and the app itself is unintuitive.
- [R7] Found SCAM DO NOT DOWNLOAD: I just downloaded this and it will not let me use the app. I’ve tried all options ( 3) to log in 15 times each and it keeps kicking me back to the login page.DO NOT WASTE YOUR TIME WITH THIS SCAM APP!
- [R12] Found App a little hard for me: I don’t know how to look back to see what I’ve already logged. Maybe I didn’t log my breakfast today, later I’d like to check if I already logged it before I log it again. A few other things I feel frustrated with - maybe because I’m used to other weight loss apps?
- [R14] Found Love it: Easy to navigate and great people. Affordable too
- [R4] Found Scam: You’re advertising and app are deceiving. You make it seem like the first month including the medicine is $50. I feel scammed. I’m not paying another $150. Waste of time, hope, etc. Customer service is terrible. Stole my money.
- [R10] Found Double charged: I was inactive for one month and didn’t receive any medication and they still charged me the $199 monthly fee. So just be aware, that monthly fee is basically for using the app. Not the medication you receive.
- [R13] Found Scam: This is a scam. Go through your regular doctor and regular insurance or don’t, this program won’t save you any money. This is just a scam.
- [R6] Found Hard to get Support.: Update: Finally got a human response and meds arrived after I made a stink in every public forum I could find. The app itself is ok. Need to spend more time with it. The program - time will tell. Took my medical information and my money. Medication still hasn’t shipped a week later. I cannot get a response from any human - tried in-App Support, email, and text. Slip third a
- [R22] Found the worst app: please don’t wast your money on this app. I would use Noom customer service is way better and the program is guided better.
- [R16] Found BAIT AND SWITCH BEWARE!!!: Overall I would give this 0 stars if I could. I constantly found myself paying more and more and more. Initially this “membership” you pay for. It’s a complete scam. It doesn’t give you ANYTHING except for access to their APP. NOTHING. Doctor appointment extra, medications EXTRA. Expect to pay for (at least what I know so far, there will probably be more hidden c
- [R77] Nourish It’s Excellent.: My dietitian and I met today for the first time. I was hesitating about trying the app. My insurance covered it, thankfully! She helped me with food options and meal plans. She was excellent. She answered all my questions and concerns. She gave me motivation! Food does have to be boring!!!
- [R101] Nourish Thank you!: This really is such a well thought out, wonderfully accessible app. The AI suggestions are very helpful in learning more about your own choices and habits, and easy ideas to make positive changes. It’s very kind and non-judgmental which leaves you feeling more informed and empowered instead of ashamed when you may not be hitting the mark. I just got it to try out because it kept poppin
- [R104] Nourish 💙💙💙: Love the app and my nutritionist, that my insurance does cover! Huge blessing! Lots of great things with the app!
- [R107] Nourish I was skeptical….: I wasn’t sure about Nourish. It sounded too good to be true. However, my insurance is covering it. My dietician is great. She’s personable and patient. She has come up with some great ideas for small changes that are actually working for me. If you are unsure like I was, I hope this review helps!!
- [R28] Found DO NOT JOIN: Did multiple months in advance, never got my medication, never got any help. Constantly emailed and just was told thanks for your patience. This is multiple of hundreds of dollars gone with zero help or inclination that I will get the medication or my money back. This has been over a month now.
- [R33] Found Yikes: Horrible customer service. I’d go to Ro.
- [R70] Nourish It’s information you can google: Unfortunately I didn’t find value in it. Logging what you eat has been done in other apps. Generic food advice like which foods are high in cholesterol is information most people have. I was looking for a more specific approach not the usual tricks you hear on a morning show. I canceled my appointment ahead of time and was charged $75. This is how they make money a
- [R108] Nourish Ridiculous cancellation fees, unreasonable for people with sporadic schedules.: Support helped, issue resolved
- [R115] Nourish $75 for missing appointment: This app charges you $75 for missing an appointment. That’s more than any provider I use. I travel and sometimes travel unexpectedly for work where I won’t have 24 hours to cancel because I would not know that I was traveling until last minute. Regardless, $75 is stupid. These sites aren’t going broke if you miss one appointment. I understand maybe if it happened multi
- [R63] Nourish Stop the frequent updates: Love the app but the weekly updates is annoying as heck!
- [R75] Nourish I used to love this app: This app used to be really easy to use and an excellent companion to my bi-weekly nutritionist visits. Ever since the update a few weeks ago, it’s so much harder to use that I get so frustrated trying to enter my food that I have just given up. I used to be able to go back to previous days very easily to add in things I forgot. But now it automatically jumps to the current
- [R76] Nourish Constant updates make this app a nuisance: This app updates every 2 weeks. Which means I have to redownload every time I want to log a meal. As soon as a learn where a button is like log weight it moves. Message to the person doing updates STOP IT!!
- [R85] Nourish Buggy and slow: The app is buggy and keeps freezing. It is also pretty slow. This started happening after all these new features powered by AI showed up. The app needs to be better optimized.
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store