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Updated July 2026 · real, multi-region App Store reviews
Better options than

Keeper alternatives

Keeper users often look for alternatives due to unexpected subscription costs, login issues, and unreliable support. Alternatives like TurboTax and H&R Block Tax Prep offer broader tax filing solutions, while Everlance and SimplyWise focus on expense and mileage tracking.

Why users look for alternatives to Keeper

The alternatives

TurboTax
4.8★ · 938,281 ratings · Free

TurboTax offers a platform for tax preparation and filing, with options for expert assistance. While some users have positive experiences, many report issues with unexpected charges and poor customer service.

Better for: TurboTax might be better for those who have used it in the past and appreciate its historical data integration, or those with very simple tax situations who can avoid the paid tiers . However, many users report being charged unexpectedly for deluxe or expert services they did not intend to purchase, with prices reaching $119, $139, or even $350 R59. Some users also experience issues with expert help, describing long waits, dropped calls, and unhelpful AI chatbots R53R55R56.

Head-to-head: Keeper vs TurboTax
H&R Block Tax Prep
4.8★ · 115,686 ratings · Free

H&R Block Tax Prep provides a guided tax filing experience, offering both free filing options and paid professional assistance. It aims to simplify the process with clear instructions and organization.

Better for: H&R Block Tax Prep is better for users looking for an easy-to-understand, step-by-step tax filing process, especially those with simple tax situations who can utilize the free filing option . It is also suitable for those who prefer to keep their tax information secure and online from year to year R67. However, some users report issues with the app forcing deluxe options, unhelpful AI chat assistants, and problems with server overload during peak filing times R65R67. There are also reports of difficulties with specific forms like 1099-R and SSA-1099, and the app not fully recognizing addresses in Puerto Rico R68.

Head-to-head: Keeper vs H&R Block Tax Prep
MyBlock
4.6★ · 57,839 ratings · Free

MyBlock is H&R Block's app for managing tax information and filing, often requiring users to switch to a web browser for full functionality. It aims to provide convenience but has limitations.

Better for: MyBlock is for existing H&R Block clients who appreciate consistent guidance from a tax agent, especially those who have built a long-term relationship with a specific preparer . Some users find it an improvement over TurboTax due to perceived greed and deceit from the latter R80. However, the app often forces users to a web browser for basic functions like changing addresses or accessing links, and many report issues with links not opening, inability to print returns, or difficulty adding documents R79R81R82. There are also reports of unexpected charges, problems with the Emerald Card, and deceptive behavior regarding biometric logins .

Head-to-head: Keeper vs MyBlock
Mileage Tracker by Everlance
4.8★ · 50,559 ratings · Free

Everlance is an app designed to automatically track mileage and expenses, primarily benefiting rideshare drivers and small business owners by simplifying deduction tracking.

Better for: Mileage Tracker by Everlance is better for rideshare drivers and small business owners who need an automated and reliable way to track mileage for deductions . Users praise its effectiveness in saving money on miles . However, some users report issues with bank card linking, transactions not showing up, and the app not remembering frequent addresses . There are also significant complaints about confusing billing, duplicate subscription options, and difficulty deleting accounts R93. The app can also be clunky when classifying multiple items and may interfere with GPS apps R96.

Head-to-head: Keeper vs Mileage Tracker by Everlance
SimplyWise
4.9★ · 36,195 ratings · Free

SimplyWise is an expense tracking app that focuses on scanning and categorizing receipts, making it easier for users to manage expenses for work or property.

Better for: SimplyWise is better for users who primarily need to track and categorize receipts efficiently, especially for work or property expenses R108. Its quick scan feature and OCR capabilities are highlighted as strengths, allowing users to simply take a picture of a receipt to extract data . However, some users report the app being buggy, crashing, or having issues with photos not being clear R110. There are also complaints about login issues when using Google, and some settings only being available on the mobile app, indicating it might not be ready for true business use .

Head-to-head: Keeper vs SimplyWise
Stick with Keeper if

You should stick with Keeper if you are a self-employed individual or small business owner who finds its expense tracking and tax filing process genuinely easy and beneficial, especially if you have a tax situation that aligns well with its automated deduction finding . It can be a 'lifesaver' for those who struggle with traditional accounting or find local accountants unhelpful .

Evidence note: No alternative had too-thin evidence.

Frequently asked

Is Keeper free to use?
No, Keeper is not free to use, despite some ads suggesting otherwise; users report being charged significant subscription fees ranging from $192 to $400, often after a trial period or without clear consent R1R4R7R14.
Does Keeper offer good customer support?
Keeper's customer support is frequently criticized, with users reporting difficulties reaching live agents, unhelpful AI bots, vague responses, and a lack of support during critical times like tax season R12R16R18R48.
Can Keeper handle complex tax situations?
Keeper may not be suitable for all complex tax situations, as some users reported it messed up their taxes, failed to acknowledge homeowner credits or interest, or struggled with more intricate freelance scenarios R26R40R50.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Keeper 1/5 · US Not free like ads said: The ads said it was a free to use app it’s not,I can’t afford a $200 subscription or $400 when I will only get $72 also said my file went through but LIED scammers
  2. [R4] Keeper 1/5 · US A SCAM & FRAUD: Keeper Tax is a fraud. They offer you a 14-day free trial and then charge your account immediately and ignore emails. Avoid this scam of a company.
  3. [R7] Keeper 1/5 · US 300$ for what: it’s powered by ai and they want 300$ a year to use it??? that’s crazy.
  4. [R14] Keeper 1/5 · US BE CAUTIOUS: I was about to file my taxes using Keeper after completing the forms it asked for, and it initially charged $99. Suddenly, the price increased to $199. I will look for an alternative since there are many options on the market.
  5. [R3] Keeper 3/5 · US Login issues: I had an account. Been logged out for a while but tried to log back in and its giving me issues. Was supposed to send a code to my email to login and access my original accobut has been sending me into a loop. Damn code wont come through to my email. Very frustrating when trying to access your files for other personal reasons. Geez.
  6. [R12] Keeper 1/5 · US Can’t log in, no support: Their login is down during tax season and there’s no way to contact their support. Terrible
  7. [R24] Keeper 1/5 · US Is this app broken?: I cant login or register, i never get a code sent to my phone and now that I tried uninstalling and reinstalling it says request failed with status 429… Lol no matter what i try it wont even let me create an account
  8. [R16] Keeper 1/5 · US Good luck if you need support: Their only support is through messages (which starts with an AI Bot) and then when it does escalate to a “person” it’s not actually a back and forth chat, so you are only able to send a message and get a very vague message back in reply. Of course they say “let me know if you have any questions! I am happy to assist!” , but then when you reply you get the bot again a
  9. [R18] Keeper 1/5 · US No Good: They took money from my account with out authorization there’s no number to call and no live support in this matter
  10. [R48] Keeper 1/5 · US DO NOT USE KEEPER Explanation: Do not use Keeper. I usually get a big amount of money in my tax return by being married and claiming Dependents and because I didn’t pay for a subscription, they will not connect me to a live agent because I want to file my taxes somewhere else and they prevented me from doing that once you give me your information your screwed worst experience ever
  11. [R9] Keeper 3/5 · US Doesn’t work with Chase cards: I loved this app when I first got it. I got the paid version and it made filing my business taxes so much easier! But I use Chase cards for business and this year there have been 5 instances so far of the app disconnecting from my card. Each time I have to re-connect the card and then when that doesn’t work, contact customer service. The chat bot and CS are both grea
  12. [R38] Keeper 1/5 · US No apple card linkage: I’m a gig driver and was gonna use this app to track expenses and file taxes. But can’t link apple card acct which I use for daily purchases because I use apple pay all the time so I get best cashback. No apple card link allowed = lost me as a customer.
  13. [R26] Keeper 1/5 · US Keeper messed up my taxes and cost me thousands of dollars of errors: Keeper Tax is, without exaggeration, the worst financial app I’ve ever used. As a freelancer with multiple forms and deductions, I initially trusted them to help simplify my taxes. I used them for a few years when my taxes weren't as complicated. 2024 was a different story. I didn’t feel safe writing a review until my 2024 filin
  14. [R46] Keeper 1/5 · US Double Filed. They Miscommunicated: Double filed my taxes with the IRS after saying they wouldn't/don't submit payments to the IRS on my behalf. I made a direct deposit to the IRS in January. April keeper decides that actually it can file my taxes for me and decides to do it after telling me it wouldn't. Now I have to deal with getting my money back from the IRS. I like this app but it has gut
  15. [R6] Keeper 3/5 · US Broken app: Can not enter manual transaction records
  16. [R28] Keeper 2/5 · US Messy: I am a sole proprietor, and as much as I try to keep separate accounts to manage my freelancing business, sometimes personal account activity gets mixed in. It makes the deductions messy because we can’t delete records of purchases that aren’t for the business, or edit deductions that were put in wrong. I know the automated system is supposed to help save time, but it’s actually more work t
  17. [R36] Keeper 1/5 · US Randomly deleted entries: This app does not work as promised. My expenditure notes and receipt images continue to be erased days after I upload them. This app causes way more complexities for me than time savings. I have to save all my receipts. I carry the anxiety of constantly reviewing this app to see what it erased. I then have to enter the same information for expenditures 2x, 3x and sometime
  18. [R40] Keeper 1/5 · US No home owner credit, no acknowledgment of homeowner interest: *****Year 2***** I thought I give this app a second chance for this tax season. And yet again I was right. This is not for the start-up folks who also works a 9-5. This is for the full-time freelancer. This will be my last year using this app. Or I'll use it to track my deductions and I'll save my receipts and hop on down to HR Block
  19. [R53] TurboTax 3/5 · US Disappeared: My turbo tax expert hasn’t messaged me in a month and I finally called to get reassigned and now the calls just drop when I get call backs. When I do get people they are nice, just likely will do my taxes in person next year after this experience. 5/18 update I ended up getting a great expert to help - sadly, I signed up in April for the $150 offer and the price ended up being $536.
  20. [R55] TurboTax 5/5 · US 2025 Federal & State: Where kid my refund - State?
  21. [R56] TurboTax 1/5 · US Just go to a person: The AI chat bot it’s no help. I’ve been waiting on my returns for months and turbo tax helper does absolutely nothing. I can’t believe I paid my own money to do my own taxes. Just pay a human person to do them. This is not longer the convenience it was when it was free.
  22. [R59] TurboTax 1/5 · US Scam: I chose the free version but turbo tax picked the TurboTax Online Do It Yourself Premium 2025 which is an extra $139. Won’t let me switch because they claim I already paid but I haven’t even filed yet. Wouldn’t recommend to anyone.
  23. [R65] H&R Block Tax Prep 1/5 · US TRASH - No live support & NOW CHARGES: Always files with H&R Block but now it is forcing the deluxe option automatically without any way of changing . AI chat assistant is unhelpful and totally useless . The automated options when you call are ALSO useless ,’keeps telling you they don’t understand and when you get through it tells you the hours, which is still operational at the time of the call b
  24. [R66] H&R Block Tax Prep 4/5 · US Navigation: My only quibble so far is that when you log out and then return to the app another day, the choice to pick up where I left off doesn’t take me to where I left off. It’s difficult to pick up at the place you stopped working the day before
  25. [R67] H&R Block Tax Prep 3/5 · US Good to Decent: I like the option to keep things secure and online from year to year. The AI tool and search function for forms is great. The issue I have is this year, for the first time, I was submitting on the last day. Their servers must have been overloaded and it pre enter me from filing my taxes on time. I kept getting errors and declined transactions through the website and app. They need
  26. [R68] H&R Block Tax Prep 2/5 · US Wicked Good.....maybe!: Easier to read than my 1099 Forms. The 1099-R form was available after contacting help by phone. But now am humg up on the Form SSA-1099, as it is not opening or loading...not able to work any further and almost complete! Guess another morning call is in order, except a prior commitment will likely delay that contact by one day. This year must be my simplest filing ever (ye
  27. [R79] MyBlock 2/5 · US Pseudo sincerity: You should know, they will overhype their app, keeping it up to date FOR security, etc, but even the most basic functions (e.g. changing your hone address), they force you to the browser to do so.
  28. [R80] MyBlock 5/5 · US I Highly Recommend: I have been with Turbo Tax since 2014, but they became so greedy and deceitful the last two years. I didn’t receive my full federal refund for 23, 24 due to some tech problems they had; this year they required extra $200, besides their expensive fees, so their “expert” reviews my health insurance information. I abandoned them and turned to H&R. I hope I will not be disappointed
  29. [R81] MyBlock 3/5 · US Doesn’t fully work…: None of the “Learn more” links, or any other links for that matter, open up so you can actually read them. The “Print return” button at the end also doesn’t open. So…. You inevitably have to login to your laptop or login via a web browser outside of the app to download any paperwork. It filed successfully, so 3 stars. But it doesn’t work 100%
  30. [R82] MyBlock 1/5 · US Racket: Trying to charge me to access my own tax returns
  31. [R93] Mileage Tracker by Everlance 1/5 · US Poor Subscription Details: Used this app when I worked in Sales and was going door to door. App worked fabulous and tracked great, but when originally subscribed, I opted to what I thought was a monthly charge to equal what it would cost in a year. Was charged for 99$ in September 2025 and was good through September 2026 but was recently charged $96.13. Now my bank continuously locks the card for
  32. [R94] Mileage Tracker by Everlance 5/5 · US 👍👍: 👍👍
  33. [R95] Mileage Tracker by Everlance 3/5 · US Wish it was free: G
  34. [R96] Mileage Tracker by Everlance 1/5 · US Takes priority over Google Maps in top bar: As someone who uses their phone for gps for driving. I don’t need this to be something for quick access. Please just let it run in the background without interfering with the top bar priorities.
  35. [R107] SimplyWise 2/5 · US Giving it a try: First day
  36. [R108] SimplyWise 5/5 · US I definitely like it: I haven’t used simplywise long but so far it’s just what I hoped for. Great for keeping track of work receipts etc.
  37. [R109] SimplyWise 3/5 · US ?Rewards Much?: ?Where are the rewards?
  38. [R110] SimplyWise 1/5 · US Buggy: App kept crashing on me.
  39. [R50] Keeper 1/5 · US Don’t waste your time: This was supposed to be my second year filing with Keeper. I moved and got married in 2024, so my tax situation was a little more complex, which is supposed to be Keeper’s area of expertise, no? I had a few questions for support because my autogenerated return needed a few changes, and after being told multiple times to wait just a couple more business days, I was randomly t

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store