Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Keeper vs MyBlock

Keeper 4.8★ · Free + IAP 75
Winner Keeper
MyBlock 4.6★ · Free to download 40

Keeper is the better choice for self-employed individuals and small business owners due to its ease of use for tracking expenses and filing taxes, despite some pricing and support issues, while MyBlock suffers from significant app functionality problems and high costs.

Full reviews: Keeper · MyBlock

Keeper, with a higher lifetime rating, is praised by self-employed users for simplifying tax deductions and filing, though it faces criticism for pricing transparency and customer support. MyBlock, despite its larger user base, is plagued by widespread app glitches, login issues, and expensive services, leading to a frustrating user experience.

Head to head

Features & Specialization edge: KeeperR5R6R14R24
Keeper Keeper is highly valued by self-employed individuals, freelancers, and small business owners for its ability to track deductibles and simplify tax filing, with many users finding it superior to other services like TurboTax for their specific needs R5R14R24. However, some users report issues with specific features, such as inability to enter manual transactions or link certain cards like Apple Card R6. It is also noted that it might not be suitable for those with both a 9-5 job and freelance work, or complex tax situations like homeowner credits .
MyBlock MyBlock offers tax filing services, but users frequently encounter issues with basic functionalities. Many links within the app, including 'Learn more' and 'Print return' buttons, do not work R63. The app struggles with document uploads, especially W2s, and some users report being unable to add other documents like 1099-DIV or 1095-C . There are also complaints about the app not supporting estimated taxes or emerald card management .
Ease of Use & Reliability edge: KeeperR3R11R13R16
Keeper Keeper is generally praised for being easy, simple, and convenient for tracking expenses and filing taxes R11R16. Users appreciate the automated system for identifying deductions . However, there are significant complaints about login issues, with users getting stuck in loops or not receiving verification codes R3R13. Some also report the app randomly deleting entries or having difficulty managing mixed personal and business transactions .
MyBlock MyBlock suffers from severe reliability and ease of use issues. Users frequently report the app crashing, not loading, or constantly logging them out R72R82. Many find it difficult to navigate, with broken links and an inability to edit returns or go back to previous sections without restarting R79. The W2 picture verification often fails, and the app is not considered mobile-friendly .
Price & Value tieR1R4R5R7
Keeper Keeper's pricing is a major point of contention. While some users find the yearly subscription less expensive than local accountants R5, many feel it's too expensive for an AI-powered service R7. There are numerous complaints about deceptive pricing, with ads claiming it's free, unexpected charges after trials, and prices increasing suddenly R1R4R15. Some users were charged without authorization or after deleting the app .
MyBlock MyBlock is widely criticized for its high costs and deceptive pricing practices. Users report being charged to access their own tax returns or being forced to pay for services they didn't intend to use, such as a tax pro, even after spending hours filling out forms . Some feel they are being charged for effectively doing their own taxes . There's also frustration over upsells and the perceived lobbying against free IRS filing services .
Customer Support edge: KeeperR5R12R13R17
Keeper Keeper's customer support receives mixed reviews. Some users praise their tax pros and customer service as knowledgeable, helpful, responsive, and friendly R5. However, a significant number of users report severe issues, including long wait times for help R12, inability to contact support during tax season R13, and ineffective chat-bot systems that don't escalate to real people or provide vague answers R17. Some also mention being denied live agent access if they don't pay for a subscription .
MyBlock MyBlock's customer support is overwhelmingly negative. Users describe it as terrible, useless, and unable to resolve issues . Many report being passed between multiple people who lack knowledge , or being told to restart their entries which doesn't fix glitches . There are complaints about support not getting back to customers within stated timeframes and a general lack of care for long-term customers . Some users were even treated poorly and disrespectfully .
Pick Keeper if

you are a freelancer, gig worker, or small business owner looking for an app to simplify expense tracking and tax filing, and you are willing to navigate potential pricing confusion or occasional support delays R5R14.

Pick MyBlock if

you are an existing H&R Block customer who primarily uses their in-person services and only need the app for basic document drop-off, or if you are accustomed to their ecosystem despite its technical flaws .

Evidence note: MyBlock's reviews are heavily skewed negative, with many users reporting critical app functionality issues that make it unusable for filing taxes. Keeper's negative reviews often focus on pricing transparency and support response times, rather than core functionality, indicating a more functional but less transparent product.

Frequently asked

Is Keeper truly free to use?
No, Keeper is not truly free; while ads may suggest it, users report being charged immediately after a free trial, with subscriptions costing around $16 a month or $192-$400 annually, and some users even report unauthorized charges R1R4R7R15.
Can I rely on MyBlock for filing my taxes through the app?
No, you cannot reliably file your taxes solely through the MyBlock app, as many users report severe glitches, constant crashes, login failures, and non-functional links that prevent them from completing their returns or accessing important information, often forcing them to use a web browser or seek in-person assistance R63R72R79R82.
Does Keeper offer good customer support?
Keeper's customer support is inconsistent; while some users praise knowledgeable and friendly tax pros R5, many others experience long wait times, ineffective AI chatbots, and difficulty reaching a live person, especially during tax season or if they haven't paid for a subscription R12R13R17.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R5] Keeper 5/5 · US Great For Small Business: I’m so glad that I found Keeper! My tax pro was very knowledgeable and helpful with making sure what all they had to offer. I paid the yearly subscription which was way less expensive than going to someone locally. Now I am not afraid to do my taxes anymore!
  2. [R6] Keeper 3/5 · US Broken app: Can not enter manual transaction records
  3. [R14] Keeper 5/5 · US Best Experience: As a Photographer I’ve been using this app for years! I can say for a fact it’s the easiest experience I’ve ever had with both tracking my deductibles and filing my taxes. I highly recommend this app to everyone.
  4. [R24] Keeper 5/5 · US The best accounting software out there: I can’t believe how awesome this software is! Waaay better than TurboTax!!!!!
  5. [R3] Keeper 3/5 · US Login issues: I had an account. Been logged out for a while but tried to log back in and its giving me issues. Was supposed to send a code to my email to login and access my original accobut has been sending me into a loop. Damn code wont come through to my email. Very frustrating when trying to access your files for other personal reasons. Geez.
  6. [R11] Keeper 5/5 · US Nice !!: Easy and simple
  7. [R13] Keeper 1/5 · US Can’t log in, no support: Their login is down during tax season and there’s no way to contact their support. Terrible
  8. [R16] Keeper 5/5 · US Amazing!: This app offers so much! Makes me feel safe and comfortable. Super easy to use and keeps track of all my expenses! 100/10 recommended!
  9. [R1] Keeper 1/5 · US Not free like ads said: The ads said it was a free to use app it’s not,I can’t afford a $200 subscription or $400 when I will only get $72 also said my file went through but LIED scammers
  10. [R4] Keeper 1/5 · US A SCAM & FRAUD: Keeper Tax is a fraud. They offer you a 14-day free trial and then charge your account immediately and ignore emails. Avoid this scam of a company.
  11. [R7] Keeper 1/5 · US 300$ for what: it’s powered by ai and they want 300$ a year to use it??? that’s crazy.
  12. [R12] Keeper 3/5 · US So much better and helpful than the others: I’ve used keepers app for the last two years to file my taxes and it’s been phenomenal. But this year I’m not sure what happened but I cannot get help when I asked for it. They say within the next three hours someone would be here to help you, and that three hours turns into more and more and more and more up to a few days And I still haven’t received th
  13. [R17] Keeper 1/5 · US Good luck if you need support: Their only support is through messages (which starts with an AI Bot) and then when it does escalate to a “person” it’s not actually a back and forth chat, so you are only able to send a message and get a very vague message back in reply. Of course they say “let me know if you have any questions! I am happy to assist!” , but then when you reply you get the bot again a
  14. [R15] Keeper 1/5 · US BE CAUTIOUS: I was about to file my taxes using Keeper after completing the forms it asked for, and it initially charged $99. Suddenly, the price increased to $199. I will look for an alternative since there are many options on the market.
  15. [R63] MyBlock 3/5 · US Doesn’t fully work…: None of the “Learn more” links, or any other links for that matter, open up so you can actually read them. The “Print return” button at the end also doesn’t open. So…. You inevitably have to login to your laptop or login via a web browser outside of the app to download any paperwork. It filed successfully, so 3 stars. But it doesn’t work 100%
  16. [R72] MyBlock 3/5 · US App crashes: This app rarely works. More times than I care to count I will open app and it won’t load. It’ll go three to five days not loading and then all the sudden it will open. I have to continually delete app and reinstall constantly to get it to work. The log in with fingerprint never works. When this app works it works it’s great.
  17. [R79] MyBlock 1/5 · US Disappointed: I’ve used this app for several years and this (by far) was the worst experience. Most links didn’t work if I needed more information. Leaving my tax return and coming back to it was a nightmare. I either had to start over or spent a lot of time hitting the back button. I’ve always paid my taxes through the app and this year I couldn’t, which is fine, but it was not clear whether I ha
  18. [R82] MyBlock 1/5 · US Literally doesn’t work: H&R Block has proven they don’t have to care about the user experience. And why would they when they’ve built themselves a monopoly? The app renders UI items outside of the screen, making certain functions impossible to use. It constantly logs you out. Etc. All of these positive reviews must be fake.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store