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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Keeper vs SimplyWise

Keeper 4.8★ · Free + IAP 75
Winner Keeper
SimplyWise 4.9★ · Free + IAP 60

Keeper is better for self-employed individuals and small business owners needing comprehensive tax filing and expense tracking, while SimplyWise excels as a receipt and expense organizer, though it struggles with advanced features and reliability.

Full reviews: Keeper · SimplyWise

Keeper offers robust tax filing and expense tracking for freelancers and small businesses, despite some customer service and pricing transparency issues. SimplyWise is a strong receipt scanner and organizer, but users report numerous bugs, unreliable features, and a lack of advanced tax functionality.

Head to head

Features & Functionality edge: KeeperR5R6R9R14
Keeper Keeper is praised for its ability to track deductibles, simplify tax filing for small businesses and freelancers, and connect to bank accounts for automatic transaction categorization R5R14. Users appreciate its comprehensive tax preparation, with some calling it a 'lifesaver' and 'way better than TurboTax' . However, some users report issues with manual transaction entry, lack of support for specific cards like Apple Card, and difficulty managing mixed personal/business expenses R6R9. There are also serious complaints about the app making errors in tax filings .
SimplyWise SimplyWise is highly regarded for its receipt scanning and organization capabilities, allowing users to easily capture, categorize, and export receipts R77. It's seen as a time-saver for storing receipts and tracking expenses . However, many users report significant issues with core functionalities, including buggy receipt scanning, incorrect data extraction (missing totals, line items), and problems with email and Amazon integrations . The app also lacks robust tax filing features, focusing more on expense tracking .
Ease of Use tieR3R8R10R11
Keeper Keeper is frequently described as 'easy,' 'simple,' and 'user-friendly' for tracking expenses and filing taxes R8R11. Users appreciate the guided experience and convenience . However, some find it complicated to manage deductions, especially when personal and business expenses are mixed . Login issues and account creation problems also detract from ease of use R3R10R13.
SimplyWise SimplyWise is generally considered easy to use for its primary function of scanning and categorizing receipts . The ability to take a picture and have the app do the work is a significant plus R77. However, recent updates have made the scanning worse, and some users find it difficult to connect email or manage settings, especially if they use Google login R75. The requirement for constant internet connection and frequent updates also creates friction .
Reliability & Performance tieR3R13R14R20
Keeper Keeper's reliability is a mixed bag. Many users report a smooth and consistent experience over multiple years R14R20. However, there are numerous complaints about login issues, codes not being sent, and the app freezing or failing to allow access to data R3R13. Crucially, some users report entries being randomly deleted, causing significant anxiety and extra work . There are also severe accusations of the app making errors in tax filings and even double-filing .
SimplyWise SimplyWise suffers from frequent reliability issues. Users report the app crashing, being buggy and slow, and having numerous glitches that prevent pages from displaying correctly or features from working . The receipt scanning, a core feature, is often cited as unreliable, missing totals or line items, and struggling with edge detection R75R76R93. Syncing issues, particularly with Amazon, are also a problem .
Price & Value tieR1R4R5R7
Keeper Keeper is perceived as offering good value by some users, especially compared to local accountants, with yearly subscriptions being less expensive R5R8. However, a significant number of reviews express frustration and anger over pricing. Many users feel misled by ads suggesting it's free, only to find expensive subscriptions ($16/month, $192-$400/year) R1R7R21. There are numerous complaints about unauthorized charges, charges after canceling trials, and prices suddenly increasing R4.
SimplyWise SimplyWise's pricing is a major point of contention. Many users feel it's deceptive, not free as advertised, and too expensive for the service provided ($90/year, $3.99/week) . Similar to Keeper, there are complaints about unauthorized charges after downloading or canceling, with no clear refund process . Some users who find it valuable consider it 'worth the cost' or 'worth the investment' .
Customer Support edge: KeeperR5R12R13R17
Keeper Keeper's customer support receives mixed reviews. Some users praise their tax professionals as knowledgeable and helpful, and appreciate the ability to speak to a human R5R32. However, a significant number of users report severe issues, including long wait times for help (hours to days), vague replies from support, and being stuck in AI bot loops R12R17. Many complain about a lack of live support, no phone number, and an inability to get assistance during critical times like tax season R13R17. Some users were even told their situation was too complicated for support .
SimplyWise SimplyWise's customer support is largely criticized. Users report that support cannot fix known issues, provides no updates, and is unresponsive . The support system is described as limited to AI bots with no human interaction for specific questions . One user mentioned calling support only to be told nothing could be done about an email receipt issue .
Pick Keeper if

You are a freelancer or small business owner needing comprehensive tax filing and expense tracking, and you are willing to pay for a subscription R5R14. You prioritize a guided tax experience and the potential to speak with a tax professional R5R32.

Pick SimplyWise if

You primarily need a simple, fast app for scanning and organizing physical and digital receipts for expense tracking R77. You are comfortable with potential bugs and less robust tax-specific features, and you value the convenience of digital receipt storage .

Evidence note: Both apps have a significant number of negative reviews regarding pricing transparency and unauthorized charges, which skews recent sentiment. SimplyWise's lifetime rating is higher, but recent reviews highlight more critical bugs and support issues.

Frequently asked

Is Keeper Tax really free?
No, Keeper Tax is not free; many users report being misled by ads and then facing expensive subscriptions ranging from $16/month to $400/year, with some experiencing unauthorized charges R1R4R7R21.
Does SimplyWise accurately scan receipts?
SimplyWise's receipt scanning is a core feature that receives mixed reviews; while some find it fast and easy, others report it frequently misses totals, incorrectly pairs items, or struggles with edge detection, especially after recent updates R75R76R77R93.
Can I get customer support for Keeper Tax?
Keeper Tax offers customer support, including access to knowledgeable tax professionals for some users, but many report significant issues with long wait times, being stuck with AI bots, and difficulty reaching a live person, especially during tax season R12R13R17R32.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R5] Keeper 5/5 · US Great For Small Business: I’m so glad that I found Keeper! My tax pro was very knowledgeable and helpful with making sure what all they had to offer. I paid the yearly subscription which was way less expensive than going to someone locally. Now I am not afraid to do my taxes anymore!
  2. [R6] Keeper 3/5 · US Broken app: Can not enter manual transaction records
  3. [R9] Keeper 3/5 · US Doesn’t work with Chase cards: I loved this app when I first got it. I got the paid version and it made filing my business taxes so much easier! But I use Chase cards for business and this year there have been 5 instances so far of the app disconnecting from my card. Each time I have to re-connect the card and then when that doesn’t work, contact customer service. The chat bot and CS are both grea
  4. [R14] Keeper 5/5 · US Best Experience: As a Photographer I’ve been using this app for years! I can say for a fact it’s the easiest experience I’ve ever had with both tracking my deductibles and filing my taxes. I highly recommend this app to everyone.
  5. [R3] Keeper 3/5 · US Login issues: I had an account. Been logged out for a while but tried to log back in and its giving me issues. Was supposed to send a code to my email to login and access my original accobut has been sending me into a loop. Damn code wont come through to my email. Very frustrating when trying to access your files for other personal reasons. Geez.
  6. [R8] Keeper 5/5 · US 5 stars: Great price and easy process
  7. [R10] Keeper 1/5 · US Requires Phone Number: It requires your phone number to create an account which I do not appreciate. I definitely won’t be using this app.
  8. [R11] Keeper 5/5 · US Nice !!: Easy and simple
  9. [R13] Keeper 1/5 · US Can’t log in, no support: Their login is down during tax season and there’s no way to contact their support. Terrible
  10. [R20] Keeper 5/5 · US Accomplishment: Keeper has again made it convenient impossible to find my taxes and to have the back up on all questions regarding my taxes with ease as usual thank you so much for the assist here and all my tax dealings
  11. [R1] Keeper 1/5 · US Not free like ads said: The ads said it was a free to use app it’s not,I can’t afford a $200 subscription or $400 when I will only get $72 also said my file went through but LIED scammers
  12. [R4] Keeper 1/5 · US A SCAM & FRAUD: Keeper Tax is a fraud. They offer you a 14-day free trial and then charge your account immediately and ignore emails. Avoid this scam of a company.
  13. [R7] Keeper 1/5 · US 300$ for what: it’s powered by ai and they want 300$ a year to use it??? that’s crazy.
  14. [R12] Keeper 3/5 · US So much better and helpful than the others: I’ve used keepers app for the last two years to file my taxes and it’s been phenomenal. But this year I’m not sure what happened but I cannot get help when I asked for it. They say within the next three hours someone would be here to help you, and that three hours turns into more and more and more and more up to a few days And I still haven’t received th
  15. [R17] Keeper 1/5 · US Good luck if you need support: Their only support is through messages (which starts with an AI Bot) and then when it does escalate to a “person” it’s not actually a back and forth chat, so you are only able to send a message and get a very vague message back in reply. Of course they say “let me know if you have any questions! I am happy to assist!” , but then when you reply you get the bot again a
  16. [R21] Keeper 1/5 · US 16$ a month: This is way too expensive for the service you’re providing through ai
  17. [R75] SimplyWise 3/5 · US Update made it worse: Recent updates made the receipt scanner worse. Even on high contrast background it had a hard time finding the edges. It picked the wrong amount from the receipt for the total. It wouldn’t let me select the tax amount that it totally missed.
  18. [R76] SimplyWise 1/5 · US Never gets line item # and usually misses total!?! Even w/barcode from receipt!: Never gets line item # and usually misses total!?! Even w/barcode from receipt!
  19. [R77] SimplyWise 5/5 · US Can’t live without it: My husband and I LOVE this app!! We use it to track all of our property expensive between houses! You don’t have to manually type anything, one picture of the receipt and it does the work for you! I love that you can assign them to different folders and even export to excel! Love love love!
  20. [R93] SimplyWise 1/5 · US Terrible: I scanned one receipt… it got the total completely wrong and incorrectly paired items with prices in the item breakdown list. Nope.
  21. [R32] Keeper 5/5 · US What a find!: As a self employed single person business, I was drowning with trying to pay accountants year after year. Only to be treated like I’m not worth their time. Keeper was super easy to use and I always received great knowledge and friendly service ether it was the AI answering me or an actual person. I love that I could easily speak to a human if I needed to! Highly recommend!

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store