Spring Health alternatives

What reviewers actually said

Built only from these 50 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R10] Spring Health 1/5 · US Usable albeit frustrating: Update 10/8/2024: Speaking as a fellow mobile developer for a corporate app, the Spring Health mobile app needs an insane amount of work. It works fine for viewing appointment times and messaging providers, and for that I will give it one star. Beyond that, there’s so much to leave you feeling frustrated. For one, I have to manually sign-in to the app every other week wi
2. [R16] Spring Health 2/5 · US Moments are down! A bug!: Cannot use Moments, it showed an error message. There is a bug! Please let developers to fix it soon!
3. [R22] Spring Health 2/5 · US Bug fix needed for ‘Help where you are.com’: The “work life support” articles close while reading them. You can not take a screen shot or leave the page without it shutting down. Very annoying.
4. [R24] Spring Health 2/5 · US Not great so far: First day trying this as my company has decided to go with them. Problem 1: log into app and still have to confirm identity in a live chat with three bits of info. But I already authenticated myself by logging in! Problem 2: cut off from chat on iPhone because I switched to a different app while awaiting a reply. This has to be a bug because any developer with a brain would kno
5. [R7] Spring Health 1/5 · US App issue: Can’t sign in on my phone. Really annoying.
6. [R20] Spring Health 1/5 · US This app and website is garbage: I am forced to take a test every time I open the app. I am forced to go through a list of therapists every time I want to schedule an appointment. Can I find my current therapist in the app? No. That would be convenient. Can I search for my therapist? No. That would be convenient. Can I get help from customer service to schedule with my existing therapist? No. That
7. [R3] Spring Health 3/5 · US Disappointed: Meeting with first therapist and they didn’t show up for zoom.
8. [R4] Spring Health 1/5 · US my appointment gets dropped every time!: every time i set up an appointment, they drop it the day before because they can’t hold it. i cannot get in with anyone because they cancel my appointment! for a mental health website this is not okay.
9. [R6] Spring Health 3/5 · US No longer can view schedule: It was nice to view my therapist’s schedule for rescheduling or booking appointments. Now I can’t view anything and will be reached out to in 3 business days. What if I want to reschedule the day before? I hate this new update!
10. [R12] Spring Health 1/5 · US Would not recommend: After waiting two weeks for Spring Health to clear up an insurance problem so I could get the mood stabilizers I had been prescribed, I decided to heck with it - I’ll schedule with a local medication manager who I can actually contact for these sorts of things and will be professional about it. There was literally no way to resolve the issue with Spring Health. My pharmacist
11. [R1] Spring Health 1/5 · US Another company mining your data: Their app will only add appointments to your calendar if you give them access to your entire calendar. Not the ‘add events’ only permissions. The only rational reason for this is because they are mining your data. One should be able to get mental healthcare without an invasive app.
12. [R18] Spring Health 1/5 · US Terrible Communication: Their billing department took three weeks to reply to my email, they close at 2pm PST daily and do not have a direct phone number to call with inquires. Astronomically bad costumer service, it is impossible to speak with someone who can help. The poor communication cost me significant amounts of money, for appoints that would have been canceled had they replied to me after
13. [R26] Spring Health 1/5 · US Misleading Billing: I literally never leave reviews but I can’t help but warn others about this god awful experience I have had with this company. I want to preface this with, it has nothing to do with the app or the therapy session itself. Both were great and that’s why I am even more frustrated. My issue is my employer offered three free sessions as a benefit and I decided to take advantage of i
14. [R36] Spring Health 1/5 · US Terrible experience. Even worse customer support.: Warning: do not use Spring Health if you are actually struggling with your mental health. My experience actively worsened my situation. I took the major step of setting up my first session with a therapist in a particularly difficult period. After booking the session a week in advance, mentally preparing myself for this new journey, rearranging
15. [R2] Spring Health 5/5 · US Easy booking: I love how I’m able to make appts on my schedule in the comfort of my home.
16. [R5] Spring Health 5/5 · US Excellent Mental Health Platform: Spring Health has been excellent as far as my Mental Health Journey! I am so glad that my workplace has this benefit for my mental health issues!! Scheduling therapy appointments with my therapist is real easy and very convenient! I would definitely recommend to my colleagues and my dependents!
17. [R8] Spring Health 5/5 · US Spring Health for scheduling an appointment was very easy and good and I loved it: Looking forward to speaking to (Michael) he makes me feel myself. He’s very understanding. He’s very good at what he does. He knows things very nice person understanding doctor