Spring Health vs Sword Health

What reviewers actually said

Built only from these 56 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R5] Spring Health 5/5 · US Excellent Mental Health Platform: Spring Health has been excellent as far as my Mental Health Journey! I am so glad that my workplace has this benefit for my mental health issues!! Scheduling therapy appointments with my therapist is real easy and very convenient! I would definitely recommend to my colleagues and my dependents!
2. [R11] Spring Health 5/5 · US Easy and convenient: Really impressed with this app and how easy it is to use. I found a therapist who offers evening appointments and he is great! The availability fit my schedule perfectly and the process of scheduling in the app is so easy. Medication management appointments are also available and are covered under my plan (2/year). Really well done app that is very easy to use, the add to ca
3. [R29] Spring Health 5/5 · US Glad my employer is investing in my mental health: Many thanks due to my employer for giving me this perk: access to therapists, coaches, psychiatrists, care navigators, and a collection of go-at-your-own-pace Moments exercises. They also sponsor several sessions with all of the above so it doesn't cost me anything.
4. [R51] Spring Health 5/5 · US loved the moments section: really cool. most apps usually just have the same breathing exercise but this one has real content that you can learn from
5. [R2] Spring Health 5/5 · US Easy booking: I love how I’m able to make appts on my schedule in the comfort of my home.
6. [R8] Spring Health 5/5 · US Spring Health for scheduling an appointment was very easy and good and I loved it: Looking forward to speaking to (Michael) he makes me feel myself. He’s very understanding. He’s very good at what he does. He knows things very nice person understanding doctor
7. [R15] Spring Health 5/5 · US Great app: Love my app love my therapist
8. [R17] Spring Health 5/5 · US Therapist: Mr. Smallwood is a great therapist, my husband and I are very thankful for all the tools that he has given us for an successful marriage.
9. [R12] Spring Health 1/5 · US Would not recommend: After waiting two weeks for Spring Health to clear up an insurance problem so I could get the mood stabilizers I had been prescribed, I decided to heck with it - I’ll schedule with a local medication manager who I can actually contact for these sorts of things and will be professional about it. There was literally no way to resolve the issue with Spring Health. My pharmacist
10. [R18] Spring Health 1/5 · US Terrible Communication: Their billing department took three weeks to reply to my email, they close at 2pm PST daily and do not have a direct phone number to call with inquires. Astronomically bad costumer service, it is impossible to speak with someone who can help. The poor communication cost me significant amounts of money, for appoints that would have been canceled had they replied to me after
11. [R26] Spring Health 1/5 · US Misleading Billing: I literally never leave reviews but I can’t help but warn others about this god awful experience I have had with this company. I want to preface this with, it has nothing to do with the app or the therapy session itself. Both were great and that’s why I am even more frustrated. My issue is my employer offered three free sessions as a benefit and I decided to take advantage of i
12. [R36] Spring Health 1/5 · US Terrible experience. Even worse customer support.: Warning: do not use Spring Health if you are actually struggling with your mental health. My experience actively worsened my situation. I took the major step of setting up my first session with a therapist in a particularly difficult period. After booking the session a week in advance, mentally preparing myself for this new journey, rearranging
13. [R1] Spring Health 1/5 · US Another company mining your data: Their app will only add appointments to your calendar if you give them access to your entire calendar. Not the ‘add events’ only permissions. The only rational reason for this is because they are mining your data. One should be able to get mental healthcare without an invasive app.
14. [R34] Spring Health 1/5 · US This app has sensitive information: And no way to require face ID or a password when logging in. There’s no option but it’s clearly broken as there’s no log in screen. Providers on the app are great and I’d happily give it 5 stars if this one issue were fixed.
15. [R20] Spring Health 1/5 · US This app and website is garbage: I am forced to take a test every time I open the app. I am forced to go through a list of therapists every time I want to schedule an appointment. Can I find my current therapist in the app? No. That would be convenient. Can I search for my therapist? No. That would be convenient. Can I get help from customer service to schedule with my existing therapist? No. That
16. [R39] Spring Health 5/5 · US So convenient: I am terrible at all things doctor or medical appt booking and confirming. However, this app makes it easy and is a game changer in me actually scheduling and keeping my therapy appts. Moments exercises on demand are also a great little bonus.